Cowden sold his business and it is now a small (4) chain dental business called Summit Family…read moreDental. They have the same phone, location, and the former website links to their new site. I called the other day and made an appointment and was called back a couple days later to say they wouldn't take my insurance but they would be happy to accept full payment. No thanks.... I even made a point of asking when I made the appointment if they took the same insurance and they said they did.

I had a disintegrating cracked tooth and they managed to get me in very quickly. Unfortunately, I…read moreneeded a root canal & a crown, but I have to say that it was the most relaxing and painless dental experience that I've ever had...I even fell asleep in the chair during the procedure! Dr Thompson and the entire staff were all very professional and extremely pleasant and I can't recommend them enough!

Wife & I have had problems in the past with some of the local dental offices. We did lots of…read moreresearch before making our decision to choose Academy Dental. We were very happy with each phase of our first day with this company. They set us up with their 1st available appointment that was over a month out, but put us on a call earlier list if there is a cancellation. This was great for us, because as retirees we could be available at a days notice. Both of us got calls to come in earlier than our scheduled appointments. Front desk staff were very efficient at processing Maggie & I as 1st time patients. The dental team makes the 1st appointment 2hrs long to do a very thorough exam. They want your input to get your level of involvement in the dental care process. The equipment they have is top of the industry standard. It gives the patient a good view of dental issues, allowing a more knowledgeable choice by patient & Dentist. We never felt pressured to additional care that wasn't truly required at the present time. We were given a break down priority list of items needed & told they would work with us on payment steps based on the priority list. Even given discounts on how payments can be made. I see them on Monday for 1st step in fixing some of my issues. We highly recommend this Dental Care Family

I am giving this location one star solely because the clinical staff who took care of my teeth and…read morethe initial phone receptionist were polite and kind. Otherwise, they deserve zero stars for their completely unprofessional front desk behavior and terrible management. I took a half-day off work for a 3:30 PM appointment. While I was already frustrated by being charged at every consecutive visit, I asked the front desk staff member, Cole, for a clear explanation of the billing. He gave me a completely cold reception. While we were trying to resolve a payment issue due to an expired card, I called their office line to find an alternative way to pay. While explaining to the phone representative that the front desk wasn't explaining the charges clearly, Cole interrupted and defensively snapped that he had already explained it. It was incredibly rude and unprofessional. While we both may have been having a stressful day, his customer service was completely unacceptable. Hoping to resolve the situation, I tried to schedule an appointment with the manager last Thursday to explain what happened. I was promised a callback from management that never came. Instead, when I arrived for my scheduled appointment the following week, I was told they had canceled my appointment and would no longer service me. While I respect that businesses have their own policies and I have no desire to return, their complete lack of communication and failure to address a customer service issue is deeply disappointing. My advice to anyone visiting this clinic: If you are having a stressful day, need billing clarity, or simply have questions about where your money is going--do not ask. If you question them or ask too many questions, expect to be dropped as a patient

Poor Guy. I've been his patient for like 30+ years. They are all G.O.A.T! Christine has become a…read moresister to me and I miss Them so much. Every other dental hygienist pales in comparison!!!!

Best staff. Michelle was great at getting me in early as a new patient. My cleaning with Christine…read morewas the best ever, gentle and thorough. Dr. Bill's exam was comprehensive and in depth. Great office! 8/22/2023

I've been a patient of Dr. Babilonia's since she took over the practice at Smiles That Work, which…read moreI think was about 2 years ago. Everyone in this office is kind, professional, and always puts you at ease with whatever you're having done. Their office hours are very accommodating, with early morning and evening appointments available if you need them. I've seen them several times over the last couple of years for everything from cleanings, to cavities, and more. Then, yesterday, August 7, 2020, I tripped over a small gate in our backyard, landing face first on our concrete walkway, damaging several front teeth in the process. I called their emergency number, and Dr. Babilonia answered right away. She asked me to text her a picture of my teeth, and upon seeing the picture, decided I needed to be seen by an endodontist, as the injury was more severe than she could care for in her office. Luckily, her husband, Dr. Hochberg, is an endodontist with a practice located near Montgomery and Pennsylvania. Agreeing that immediate treatment was crucial, she and her husband met us (I was in no shape to drive so my boyfriend took me) at his office within 45 minutes. Let me repeat that, just so it's perfectly clear. Dr. Babilonia and her husband came in on a Friday night, in the middle of a pandemic, to help me. Now you may think, well, that's their job, and sure, I wouldn't disagree with you, but they could easily have said, you know what, given the extent of the injury to your teeth and mouth, it's probably better if you go to the ER. That would not have been an unreasonable call to make. But they didn't. They gave up their Friday night to help me instead. Throughout the whole experience they were both calm, calming (I was a little freaked out), consultative, and clearly concerned about my physical, and emotional well-being. I'm going to leave a separate review on the page for Dr. Hochberg's business (Endodontic Associates of Albuquerque) as well, but I want to make sure I say how impressed I have always been with Dr. Babilonia, her staff, and her practice. Last night's emergency just solidified what I already suspected. These are good people, doing a good job, and taking care of their community. If you're looking for a dentist, you can't go wrong with Smiles That Work.

Great office and reasonable prices. Have had an exam (2) and a teeth cleaning. They did a very…read morethorough evaluation and although not what I wanted ie options they were very good at explaining all. The staff is all top notch.

It's great to have a dentist who is honest, kind, and knowledgeable. All of the staff are…read moreprofessional and pleasant.

I liked coming here. Dr. Tilson was good, funny. Sure, I may or may not have had to have laughing…read moregas when I was younger in order to get the job done. At the time, the out of pocket costs (even with insurance) were becoming too much, but I would recommend this place anyways because of the services provided

I was transferred over to this dentistry having had a great dentist and atmosphere for 15yrs. 1st…read morevisit not great. Gave it a 2nd visit and hygienist rude as hell. I was 10 min late due to an accident, but on her watch it was 20min apparently. So unprofessional exaggerating lol. I was not going to argue. She refused service, wasted my day off, and helped make my decision to go else where.

Absolutely outstanding patient care and service. The dental hygienist Emily was so gentle and…read morethorough with my teeth cleaning. She walked me through everything she was doing and took time to educate me on literally everything! Dr. Ollanson was very informative and made me feel like a priority. I am excited to continue my treatment here and utilize Ollason Orofacial therapy!!!

What can I say??? I lucked out when I finally found this dentist office. Dr Lafferty has the…read morepersonal Gentle Touch I was looking for. I also got my teeth cleaned and X-ray by a very good oral hygienist Alliya. They are in the middle of a remodel but still able to function well. It's going to look great when it's all complete. I'm looking forward to seeing it all finished by my next appt. in 6 months.

My boyfriend and I stayed with Abq dentistry the whole time we lived in Albuquerque. Everyone (all…read morethe staff) was really pleasant, nice and helpful. Facility feels clean and organized. I felt like the quality of care of all the dental hygienist was very good, maybe one lacked a little bit of care but I only had her one time. Parking lot seems a bit tight, but I never had an issue parking quickly. Morning or afternoon. I would recommend :)

Great care. Dr. Bowers has done so much to help me through a difficult time with my oral health. He…read morehas been responsive and has gotten me in when I needed help most. The staff are all incredibly helpful and knowledgeable. I've recommended them to all my friends and family.

Not all older people have dementia. Dr Oki is very arrogant and causes excessive pain.read more