if you're looking for fast response times and quick application process stay away from these guys because holy shit. We applied for a home on the 15th, email updates responses took 2-3 days, they never answer their phones or respond to voice mails so prepare to call them all day long. Then on the 31st we are told the house has been rented. Cool read more

They're literally the worst. They never answer their phone, when they do the receptionists don't know anything and say you have to call back when someone else is there. Emails take like a week to get a response. When we moved out of our rental they had us sign a document saying they would forward any mail that was delivered there to our new address, but they never did. The only way they said we could get our mail is if we went to the house while they were doing a showing but the two times they did this we were working so we couldn't make it. When I finally emailed asking if they could just bring our mail to their office for us to pick up since they refused to forward it to us like they had agreed to do, they emailed me back saying "sorry, we no longer manage this property." They also kept telling us when we moved out that we needed to schedule our move out inspection, but they would never respond when we would reach out to schedule it. They made us continue to pay for the electricity bill until the inspection was done and if we cancelled they would charge us $65. When they finally got back to us about scheduling the inspection, they said "oh we already did the inspection without you there." They sent us half of our deposit back "temporarily" before telling us what the actual amount would be and said we might owe them if it ends up being more expensive for those repairs?? We moved out in August and we still don't have our mail, haven't been sent any list of what needs to be repaired like they said, and haven't received the rest of our deposit back. Not worth renting a property from them. Find somewhere else! read more

I haven't even gotten the pleasure of talking with a single soul! Every time me or my roommate attempted to call or email about the application status we were BOTH ignored. We have called, left voice mails, emailed, and have generally done OUR due diligence. Clearly these reviews speak volumes. I wouldn't bother with trying to move here friends! The only plus point I could talk is the pricing was nice! However, cheap doesn't mean we should be ignored and not helped. read more

THEY ARE DISHONEST! The showing agent was great. However I see I am not the only one mentioning her, so I take it she is very well aware of their practices and is setting herself apart from the property management company. I have had horrible experiences (plural because I'm actively looking and applied more than once). I applied for a house that sat there for a month. The agent said more than likely because of the neighborhood no one wanted it. Several people showed up at the showing. Only to wait an ADDITIONAL 3 WEEKS FOR A "homeowner decision". THREE other occasions they incorrectly counted my income. Let me say that again. THREE TIMES 3 separate properties with days going by, priceless time going by wasted! Upon them not looking at documentation properly as well, it put me back at the beginning of each application transfer whenever I asked them go back and redo the math. Verbally a manager said it doesn't, however the correspondence through email proves them a liar. Each email is short and makes the process longer. Let me explain: Your app gets approved already right? You passed background, employment and rental history. Ok bam! The owner of the unit may choose another applicant. Great no problem! They advise you if that and say your app is good for 30 days, and that you can either keep your app on the same property just in case the one selected doesn't pay the deposit or tell you to transfer. Got it! So you send an email request to transfer. 1. 2-3 days later you get a response saying "thanks for your request we will be reaching back out to you shortly." 2. Another 2-3 days later your application is under review by the app team. (Why if we went through the entire process with the first property? Why must they review it yet again?) 3. You get no response for about another 2-3 days (you got to send multiple emails). 4. Then you get a reply saying it's under homeowner review. The step of it being reviewed by their application team is POINTLESS! 5. Homeowner review is "up to the homeowner ". For me it worse because I'm between steps 2 and 3, I get an email after a week saying I don't make enough money! How do I not meet income requirements for homes that are the SAME IF NOT LOWER rent for the ones I have applied to prior? How did I make enough for the prior ones? Why are we not keeping income on file? Why are we not properly reading documents? Why are we skipping pages in documentation? After pointing that out, I get an email stating thank you for your reply please send over more documentation? At this point they are playing because once again my income documents were enough. After sending over documentation, guess what they email you back with? That's right step 3: "thanks for your request we will be reaching back out to you shortly." Yep back at the beginning of the process of a property who may be getting more applications set on it. All that precious time just WASTED! Over a week and half. Just to have it transferred again after they made the mistake. There's no way shape or form none of it makes sense! Oh yes I even got the occasional "we didn't receive your email" even though THEY REPLIED TO MY EMAIL transfer. Too many unnecessary emails to as "seat fillers". I have gotten "homeowner chose another applicant" response via email. The only response via paper mail I didn't follow through with the application process. I stayed emailing and calling this company. There's no way I would deny being accepted nor not follow through with anything if I'm actively looking! I was chosen but never informed only to still ended up being denied because the homeowner had to choose someone. They gather tons of applications to throw on one property. Great for homeowners bad for renters. They are sneaky. Greedy. Discriminative. Not prompt. I can go on but I will stop there. read more

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Renting from this company was terrible. Slow response on emails/phone calls. Move you into slumlord properties and charge you as if the properties were in good condition beforehand. Only company that has taken more than 50% of my deposit for minimal repairs. Do not rent from these scammers. read more

Horrible customer service. No one responds to emails or calls, but when they do, they act like you're heavily inconveniencing them. The up-charge they force you to pay for utilities (trash, water, sewer) is WAY more than it would be if you paid in your own. It's just a poorly ran company. Wouldn't recommend to an enemy. read more

If I had to summarize my experience with Peak, it would be bad. From my experience with them, they don't maintain or take care of the properties that they manage. It seems like they did the absolute bare minimum and that's unfortunate. I rented an apartment through Peak in Midtown Sacramento in June 2021. There was a 3 week period between when the last tenant moved and when I was able to take possession. Peak told me during this time that they would be performing repairs and updates to the unit, which looked like it was sorely needed. I was able to view the apartment before any work was done, and off the bat, I could tell that the bedroom carpet needed to be replaced. It was stained, dirty, and gross. They waited until the last minute to get a cleaner in, asking me to work around this, asking if it was okay for them to come on move-in day. The cleaner did a perfunctory job, but the floors were left dirty. The person who conducted the walkthrough with me refused to let me see the inspection/move-in sheet and I followed up with Peak multiple times to get a copy of it - never heard back. Unfortunately, it looks like Peak didn't do anything other than paint and try to clean the carpet (which I'll come back to). Over the next 3 or 4 months, I found issue after issue with the apartment that should have been resolved if they conducted a proper walkthrough, as in - they didn't check the appliances or much else. The oven had to be replaced, which I feel like they should've caught. The only source of heat in the apartment, a gas stove in the living room, had a broken ignitor, so when winter came around, I had no source of heat. I was very cold until someone could come fix it. When I say cold, I mean that it was impossible to get the apartment warmer than 65 degrees during the day. The window AC unit needed to be serviced, because it reeked of ammonia (something else that probably should have been checked before renting). A repair person came out to clean the unit, but it was back to smelling like ammonia a week or two later. The carpet was a massive issue. Once I was actually able to move in, it was even worse than before. They cleaned/shampooed it, but this caused a horrific wet dog/smelly feet smell that was overpowering. I had to have surgery shortly after I took possession of the apartment, and had to continue to follow up with Peak to get it replaced. Because the carpet smelled so terrible, I couldn't lay in my bed and instead had to lay on the couch for a while while I recovered, but as mentioned above, the AC unit also reeked of ammonia. It was either lay on the couch and smell pee from the AC or lay in the bedroom and smell wet dog/feet. I shouldn't have been moving furniture while recovering from surgery, but Peak didn't seem to care when I told them this. They didn't respond and left it to me to empty all of the furniture out of the room and then put it back after the carpet installation was done. When the carpet guy came over to take measurements beforehand, he even commented at how bad the carpet smelled. Any time that maintenance needed to be done, which for this apartment was quite often, Peak would refer me to a vendor and require me to follow up on it. With at least half of the work orders, I had to follow up with the vendors multiple times to even arrange for them to come out to the apartment. I want to say that during a pandemic, and recovering from surgery during part of it, it was really frustrating to have so many people in and out of the apartment. The deck (with stairs down to the backyard) is directly outside of the kitchen window in this apartment. Peak told me that the window would be replaced, as the crank mechanism was broken and the window had no lock on it all, which was concerning because of the fact that anyone could hop the fence, walk up the stairs to the deck, and easily open the window. When the window repair vendor showed up, they were only authorized to fix the crank mechanic (which broke almost immediately) and couldn't do anything for the lock. The deck, directly off of the kitchen, looked like it hadn't been cleaned in a very long time and there were multiple pieces of old furniture that previous tenants had left behind. read more

Hope you see this review before filling out an application. Don't waste your money & time. $140 and one month later I have a U-Haul full of stuff with no where to go because 2 applicants and myself wasted a month holding on to hope that we could secure a rental house through this property. Our application was finally approved with this property management after THREE WEEKS. Once everything was approved on their end we were told we were the only "approved applicants" for the specific home and that it's been sent to the owners for approval. Don't bother calling to check in on the status because they don't answer let alone return voicemails or emails. I finally went down to the office to follow up one week later, expressing concerns about the urgency of moving in (or at least getting an answer) as we had a full U-Haul and moved from another state. Of course I'm being as nice and patient as possible. The lady working there had no sympathy (didn't even bother faking it) and was rude and apparently a miserable human being. Got a call that same evening saying the owner "went with another applicant." Please do yourself a favor and trust these "one" star reviews. They would be zero if they could and with reason. read more

I should've checked the reviews ahead of applying. Smh. If you're looking to rent .... find a property management company that's responsive. Apparently only Julia reviews applications.... and Julia is never there and doesn't return messages. Good luck read more

The worst experience ever, the leasing side is a joke! We are relocating to Roseville and flew in from out of state to find a rental to then fly home and move. The people who show the property know absolutely nothing about the properties they show, they just drive from property to property every 20-30 minutes and just let you into the door. We viewed, liked and applied for a property on 2/27. We called towards the end of the following day to verify the application was received (2/28). The following day (3/1) my fiancé called to ask about the application, still zero response from Peak. Finally on 3/2 we get a call and email saying the application is missing a few things, 3 days later. Within the hour we sent in all the information in, as requested. A full day later we get an email that they can't work out how to open a zip file. It's now 3/3 and we get another email asking for a document which was sent in twice already. Then on 3/6 we get an email saying the application is now suspended due to missing information. We gave them everything they asked for multiple times and not once was a phone call returned. We have credit scores around 800, nothing adverse whatsoever in the background check. Years of verifiable tenancy through an actual property management company. Provided proof of funds which could pay the rent for 10 years plus. The funniest thing is the property is still available and still showing 3/21 If you had any plans of finding a tenant or renting a home in a timely manner I would run from this company as fast as I possibly could. read more

I am taking the time to come on here because I hate being scammed. Peak residential is definitely a scam of a company!! The house we were interested in is still listed and accepting applications - 4 MONTHS LATER!! and it's been listed even longer. It's just sitting there collecting application fees!! Disgusting, stay away from Peak! read more

sadly i have to give them a one star when really i wish i could leave zero. they set up an appointment and we have been here for more than 30 minutes along with 3 other cars and NOBODY showed up. so much for an open house? nobody showed up, can't reach a real human being just robots, emailed them and no response. absolutely unprofessional of a management company. people take time out of their day to get here, make plans in the middle of their day, looking to find a new home and this is the kind of service they offer? i can't imagine if you rent from them it's probably an endless nightmare. seems like 90% of other reviews are on the same page, i understand if there's a bad apple in every business but 9/10 is a huge red flag. i wish i read reviews prior to wasting my time. and funny thing is, still nobody showed up...every prospective client they had left with a bad taste in their mouth of peak residential. stay away!! read more

Peak Residential is terrible. They take weeks, sometimes months to even respond to maintenance requests. Even simple maintenance requests take multiple months to be resolved. They are impossible to get ahold of. They do not answer emails or phone calls. They do not even call back after leaving a voicemail. The app they use is convenient and user friendly, however it is basically obsolete due to the lack of communication. I could not even speak to them at their physical office because the doors were locked during normal business hours. For example, I requested that the refrigerator ice machine be fixed because it was not making ice (it never worked from the time we moved in). The initial request was made in August 2022. The request was not resolved until January 2023 however nothing was actually resolved because the vendor they sent refused to fix it. Also, the first six months my family lived in the house they did not charge a water bill. I didn't notice otherwise I would have mentioned something. They eventually added a large back dated fee onto our rent which we paid. They claimed it was an error on the owners part. However, the following four months after paying the charges they are still not charging us the water bill, and of course still cannot be contacted. For any landlords looking for a property manager, DO NOT USE Peak Residential. It should be known that I do not take the time to write bad reviews for businesses. In fact this is the first review I have ever written, good or bad. These people are driving me crazy and the only way I feel like I can hold them a little bit accountable is by trying to prevent future landlords from using them as a property manager. I actually love the house we're in but I will not be renewing our lease simply because I hate Peak Residential. read more

(Formerly Cornette Property Management) Im really sad to have to give this business 1 star. I thought they would be able to do the right thing and...they didn't. Ill start by saying I worked for a business similar to this in another town and understand how easy it is to get a negative review because of move outs and angry people. Lets face it, people don't really understand what it costs to turn a unit over for a new renter nor how its got to look again! We rented for just over 2 years. They were prompt with maintenance and concerns, which we really appreciated of course! The owner was great to let us stay at current rent for a few more months before we transitioned out to a new town. Thank you! Ive rented 4 times in my life and each time Ive only had a few hundred dollars kept, if any. How do I do this? Clean really really realllyyy well, fix any damages, and touch up paint if allowed. The most important thing though, is to request a pre-walk to be sure you understand everything they expect of you. I scheduled a pre-walk (they come out before your actual move out day to answer questions and tell you what to look out for). Well, a guy came. He didn't really help but said to, "clean good and you should be good to go". Our last question was about trash. They had sent us a document via email with general things to clean and it said to not leave trash at property. But when I asked about it, he told me it was okay to fill trashcans but to not put out on street and to not overfill them or we would be charged. I even took a photo of our trashcans before we left just in case they said they were over flowing. (They were not). Okay, got the charges...$200 for a dump run. Yes. They charged us $200 for someone to remove our trash. Why not let the trash company do it, you ask? The response was that no one could come to put out and put trashcans back in yard (even though we were about 7 minutes from their office.) I was mad. That is not fair when we were told that it was okay to so by their employee. Their response was, "who said that? Thats not what we do." She told me her boss told her that since the home is not managed by them anymore (the owner sold after we rented) she should reach out to the owner to see what they want to do for me. Uh, how is this the owners problem? Im bummed because its just not the right thing to do. Ive email two times as I was never updated with what the owner "said". Its obvious she is ignoring my requests now. I would have appreciated at least half of my charges back as it was a mistake of their employee that mislead us. read more

I only give them 2 stars for the receptionist (Allie) who did take the initiative to return my telephone call pursuant to a voice message left regarding one of the properties I was inquiring about. She answered my questions to the best of her ability except that during the call, I had asked about whether the dryer hookup was gas or electric. She placed me on a brief hold while she attempted to (I guess) find out the answer. While on hold, the rudest, most disrespectful, ignorant, feeling entitled and condescending female picked up the phone asking me if she could help me. I told her that someone was already helping me and I was waiting for her to come back on the phone with the answer to my question. She then curtly stated whatever is on the description is the information we have so read it. Taken aback, I replied ok and asked her where was the person who placed me on hold with whom I was speaking that previously helped me. She stated (Yelling but obviously lying), "She's not available!" She then rudely asked, "What property are you talking about anyway?" I told her. She then told me that everything I need to know about it is on the website. In an attempt to stay calm and not drive to the office location from 72 miles away, I took a deep breath and asked her name. She alleged her name was either Amber or some other name that began with an "A" but I doubt it was true. I asked her one last question relating to being able to see the property in one of their showings after the tenants move out and it becomes available on Sept 5. Her response was, "You cannot view the property. You just have to look at the pictures and apply!" That's BS if I had ever seen such. I thanked her for her time and hung up. An hour later, I called back in hopes of speaking with a manager but spoke again with Allie. I told her of my experience with this buffoon coworker of hers. She apologized for the experience but she professionally continued to answer my questions. Kudos to Allie. She's definitely at the wrong employer and should pursue her own passion making it her profession. I must say that this agency needs to seriously take a look at their employees' treatment of customers, tenants and prospective tenants. And they should remember that they never know who is on the other end of the call or to what resources they have access that could potentially make it a challenge- all it takes is DRE and Fair and Equal Housing to get involved. Although companies pay to be a member of the BBB, all it takes is the right one to create change or take it to media level. I'm sure they would love the exposure. read more

I don't know much about Peak our rental where we live was just taken over from All Inclusive Realty and I've researched and read the reviews and at first I started to worry. The handyman that works for them contacted me cause I had put in a work order for repairs.....he was on time, fast & knowledgeable. All repairs done well & I am happy with him. now I'm trying to figure out how to share their website so my boyfriend ca sign up with a tennant's account & pay the rent. read more

Offered very little communication when doing a lease renewal. We were basically told too bad so sad that we missed the letter they sent us, with no further communication over the next month. Our rent was increased significantly and they offered no apologies or anything over the failure to communicate. This extremely different compared to prior interactions we have had with this company. We have rented here for almost 4 years, and its starting to look like we need to find a change read more

RACKET. WHAT IS WRONG WITH SACRAMENTO PROPERTY MGMT "COMPANIES"?????? Want to take a vacation day every month to physically deliver money orders to a random office in Orangevale? Choose Peak. In 2024, when we have Venmo & Cashapp & Zelle & PayPal, all of which won't process unless funds are available at time of payment, Peak makes tenants physically deliver money orders to their offices. If you reply to their email, it is undeliverable. If you call, they don't answer. If you leave a voicemail, they won't return your call. If you accidentally click thru too fast and pay rent from an old closed bank account, you cannot contact them to cancel it. Then they will remove your online payment access. FOREVER. They will never again accept rent online. They will force you to drive around trying to find 7-11's that provide money orders. Money orders cost $10 for every $800. They don't accept cash. Or checks. You will pay hundreds of $ a month in fees unless you can spend 3-4 hours between 9-5, M-F. If you have your own business, you will lose tens of thousands of $ in revenue bc you're trying to pay rent. Not sure about you, but I work 9-5, M-F. So I have to take a vacation day to pay my rent. And if you travel & can't drive your kids around trying to find places that process money orders, they will immediately send someone to put a public eviction notice on your front door. WAIT A MINUTE. Peak sends a person to embarrass tenants w a monthly eviction notice on their front door. When tenant has no problem financially, but can't take 4 hours during business hours to drive around trying to cobble together money orders. Couldn't that person grab the rent check? No no no. Well, you can't pay rent w a check, but couldn't that person knock & collect all the money orders you've gotten at 7-11? Nope. This is Peak's "business" model: Remove online payment access after one mistake. Make it impossible to contact them. Make it impossible to pay rent. Charge fees. Make themselves feel important by sending someone to leave eviction notices on tenants' front doors even after tenant has repeatedly explained he's tried to cancel the mistake payment that removed their online access. Charge more fees. Create more fear of losing your kids' home. Charge more fees. Don't answer the phone. Charge more fees. If you own a rental property & want to make your tenants' lives miserable & stressful, choose Peak. read more

This is a very unethical company. They do not process applications in the order received, which is the common business practice. You can meet all criteria to rent the home and be the first person to apply and they will hold your application... sometimes for months... and then "pick" the best one. It's not illegal but if you look it up online, it is considered a very controversial and unethical business practice. Note*** The BBB revoked their accreditation in February, 2024, due to extremely high volumes of complaints, a lack or responsiveness to their clients and prospective clients, and more. Look it up for yourself. read more

This morning we went to pay our rent and there was an undisclosed $200 increase we had not been notified of. I called the office and was basically told "we sent a letter 2 months ago so that sucks for you" (we never received said letter) and then the company stopped responding. Between my husband and I we have called the office 10 times today and sent 6 emails and they are screening our calls and not responding to our emails. We have rented through this company for 4 years cannot believe the way this situation has been handled. At this point its more about the incredible level of unprofessionalism than the increase. read more

This property management company is shady as the sum lords that hire them!!!! I know from experience. I was living with rats for two years and called and complained so much. I had to call the city to report it. File complaints with the BBB and Fair housing. Then they hit me with a 60 day notice to vacate so the slum lord can move her family in the unit. Which was a good just cause reason but the family would have to live there a year. Do you think they did that No but they had the unit available the next month. All because I refused to pay a rent increase of 400. My rent was 1200 now I not a mathematical genius but 1,200 to 1,600 is well over the rent cap of 9.2% in Sacramento. It's not there fault they didn't do a reference check on the landlord that wanted to employ them because the previous property management company that she had used. When she just purchased a property let her go because she was breaking Fair Housing laws along with illegal eviction along with wanting to landlord retaliate let me not forget to mention that she also wanted to deny my pregnant fiancé being added to my lease. And I quote if I add her to the lease then she could pay the increase of $400 a month. One more detail I'd like to mention she tried to intimidate me by cutting off my water supply with the BS story of she forgot to put the water in her name after she purchased the property 60 days prior. read more

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When we moved , our apartment was clean. Prop. Manager came in said it looked great. A little shy of three weeks later, he mess. Me they were sending it to book keeping. Today is 1 month and I can't get through to anyone there. read more

DO NOT RENT FROM PEAK RESIDENTIAL! They will screw you over! They do not respond to any phone calls or emails. They will tell you that you need to put your deposit down before you can tour it. Then they won't get back to you about a tour date. My boyfriend and I applied and put our deposit down at the end of August. It wasn't until the week before we are supposed to move in (weekend of September 28), a month later, that they responded saying they're "waiting on management" to schedule a tour date. The entire month we never got a reply from them. We emailed them and called them NUMEROUS times asking for a tour. Then because we got no response we started to ask to move the move-in date because 1) we never got to view the home so we didn't want to decide to move in yet 2) we need to put in 30 days notice at our current rentals. NO REPLIES AT ALL. Then they schedule us a "move in inspection" the FRIDAY BEFORE our proposed move-in weekend saying this is the only time we can tour the house. They are forcing our hand to either move in this weekend (and pay rent at our current rentals for October since we have to give a 30 day notice) or forfeit our deposit, leaving us with no money to find another rental. If they responded and were an actual responsible company, all this could have been avoided. read more

Took forever to process my application (like a month) then kept telling me it was being reviewed by the owners then telling me I needed to add to it and then they're like whoops it's rented out, sorry! Also half the employees are rude. read more

Application fee SCAMS! They not only are terrible at corresponding with you, THEY DON'T EVEN READ THE EMAILS YOU SEND BACK! We had applied for an apartment under this management company, and did everything they asked for! I am a student and this is my first year living in an apartment that's not on-campus student living, which I had explained in my first email back. They still proceeded to ask me to have them verify my 'rental history' of student housing, which I had already explained isn't the traditional renting system with monthly payments! They denied the application over my student housing history because THEY DIDN'T TAKE THE STEPS TO VERIFY THAT! It should not be MY responsibility to do all the busywork of processing rental applications, we paid $100 in fees for YOU to process the application, yet we were required to communicate with the landlord, of whom information you had! I had explained how you could facilitate the rental verification, and was proceeded to be ignored! This is an awful company to apply for apartments under. I want to have a refund of the application fee, read more

cheyenne was absolutely amazing helping us through the journey! I wouldn't want anyone else to help me!

We had a power outage for an extended period of time. Dianne was very helpful, working with the owner so we could rent a generator and get reimbursed. Very happy with the care we received during this time. Thank you! read more

I didn't get the property I had applied for (darn), but Peak Residential reached out and refunded my application fee since they had not ran my credit yet. They were a pleasure to talk to and did open houses. read more

Very slow to communicate and process application even when we were communicating with the owner of the property, they said they haven't heard from Peak about the next step in the process of reviewing the app. read more

Took our application for a property that already had an accepted offer. Sent "follow up" emails urging us to hurry with missing info. Promptly replied to emails. Heard nothing back. Finally have to call and leave a message before I finally receive a call from a woman named Alicia. She's not overtly rude, but can tell she's a bee minimum worker. Tells me I have the option to change my application to another property. Try calling for that and I've still gone completely ignored. Started looking at social media and there are plenty of negative words about this joke a "property management" company. read more

Peak is collecting application fees on unavailable properties! Attended a scheduled walk-thru of one of the properties we were interested in and decided to apply. After completing the application and paying the fees, I hit the "submit" button and was immediately informed the property was "unavailable." Why would a rental agency take applications and fees on properties that are not available? This is fraud and theft and Peak should be held accountable. They should definitely be ashamed of their shady business practices! I won't be applying for any other properties managed by this company and I'm hoping the landlords in the area take note of this company's business practices. read more

I am a little disappointed, I went through the application process to have them ask for six months of bank statements for more documentation which I don't understand if everything has been verified. This was a lot of time wasted and I missed out on an approved rental waiting on a decision from them, mind you they do not call you all they do is email you. I will have to say I would not recommend to anyone who is looking to rent from Any type of property management. Horrible service read more

The upside is that you only pay the application fee once and then can transfer your application to different properties for 30 days. Oh, and the gal who shows the houses is SUPER sweet. The downside though... Every time you transfer your app, you will have to go under agent review. Doesn't matter how many times you've "passed" this step, they always do it. Then after a few days of waiting, they send it to homeowner for review. More waiting and then you get an answer. Great! Except it seems like the longer you're around and transferring your application, the more likely you are to get denied for more and more specific things. We've applied to probably around 6 properties with them now and no denial has been for the same reason but as we go on it seems like the denials get overly specific. Feels like a carrot on a stick and they're just waiting for your clock to run out so they can cash in on more application fees. These people are not here to help you. Times are tough and they're looking for a really specific type of tenant. Doesn't matter how good your rental history is, if you meet all their qualifications based on their website, once they're done with you THEY ARE DONE. read more

Had AC go out for 2 months in the hottest part of the summer their contractor said they were waiting for a part. Called other contractors,they said the longest for any part would be 2 weeks They text and email you but you can't use the text or email to respond Stay very far their properties Try to find a good review excluding property owners read more

Peak residential is unprofessional and uncharismatic about their potential tenants. The day before a showing they sent an email out stating they were having a walkthrough at 9:40am that would be 10-15 minutes long. The day comes and I'm 2 minutes late but booked to the door an rang the door bell but no answer. I noticed there was a car still in the drive way with a women sitting inside, assuming she was waiting for the realtor to come, but turns out it was the realtor. She watched me go to the door and ring the doorbell but didn't say anything. Once I sat back in my car she drove off. Never rent or buy property from this place. read more

I was looking to rent one of the homes on their website. I tried calling the phone number on their website numerous times. It is a recording saying if you have any questions to look on their website. WHAT?? There's not a live person to talk to. This is very frustrating and unprofessional. read more

Overpriced Application Fee for what you get. Zillow is only $29 and you get to apply to as many places as you want and have direct communication with the future landlords. Peak requires a $40 application fee PER PERSON over 18; even if they are not financially responsible for the home. So, if you have a kid in highschool that's 18, you would have to put down another $40. Are you taking care of your elderly grandmother and want her to live with you? That's another $40. ALSO, you only get to go after one rental at a time. So if you are on a time constraint in a very competitive market such as this one (July 2022), good luck finding a place in time. read more

This place is the worst. Had to sign and pay before even seeing the place. When finally able to see it, it was disgustingly dirty. Was told it would be cleaned before move in day, it wasn't. The blinds to the sliding glass door were broken and the closet bar was missing, I sent a message that was never returned, and then was charged for both of those things upon move out. If you can, find another company to deal with. This one is just not worth the headache. read more

I have been using this property management to manage my properties for more than nine years I started with Cornette they moved over to Peak the management of the individuals of slow responses and not taking action and not returning phone calls is extremely poor also they're always late in getting back to their monthly statements and the monies that should be deposited into the owners account I've had numerous problems with my tenants with lack of upkeep maintenance and communication with them from the staff at Peak as well definitely if you have property management properties that need to be managed I would look for a different property management company read more

Renting in Elk Grove is crazy right now. All the different companies, contently putting in applications. No communicates with you, stressful! My wife and I did not have that experience with Peak. From the very start they were responsive and attentive to our application and questions. Great experience for the Parks family. The home is beautiful btw. Thanks read more