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    Peakwire Systems

    5.0 (2 reviews)
    Closed Closed
    Updated 2 months ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Peakwire Systems

    Home automation repair

    Home network installation

    Component automation

    4 More Services

    Security monitoring services

    Security system installation

    Security system repair

    Home system automation

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    1 month ago

    James did an amazing job. He was on time and thorough with explaining the issues he fixed. Highly recommend his services.

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    Home Alarm - Authorized ADT Dealer

    Home Alarm - Authorized ADT Dealer

    3.6
    (48 reviews)

    Jeffery Trojacek was our salesman and he did a great job explaining the importance of having a Home…read moreAlarm system. He also gave us all the options and why we can feel confident that ADT systems is the best in the industry....! Thank you for all your help making the Garza family feel safe in our own Home....!

    If I could give negative stars I would, I have requested to speak with the GM on 3 separate…read moreoccasions and have been met with silence. JT has become unresponsive completely. Absolutely horrible experience with Home Alarm LLC. From the beginning, communication was misleading, promises weren't followed through on, and getting straight answers became nearly impossible once paperwork was signed. Trying to cancel or get assistance turned into a complete runaround. The sales tactics felt extremely pushy, and after installation, support suddenly disappeared. Calls went unanswered, messages ignored, and every conversation seemed to lead to another excuse. I was left feeling trapped in a contract I no longer wanted, while nobody seemed interested in actually helping resolve the issue professionally. If you value honesty, transparency, and customer service, I would strongly recommend looking elsewhere before doing business with this company. This has easily been one of the most frustrating consumer experiences I've dealt with in years. Useless equipment and broken promises aren't even my issue, the customer service is nonexistent. I am still in my cancelation period and there's no response.

    DFW Custom Video Surveillance

    DFW Custom Video Surveillance

    5.0
    (8 reviews)

    When we decided to upgrade our home security system, we wanted to ensure we didn't have a repeat of…read morethe bad experience we had the first time around. We checked out three companies and Al and Justin were the only company willing to stop by after a job they were working on. They listened to what we wanted and Al (owner) provided a bid the following day. After evaluating the other two bids, it was clear we needed to go with DFWCVS. Not just because of price, but service, care, good communication and quality equipment. Al and Justin arrived on time to do the install and set to work. Since we were replacing the entire system and moving some of the cameras to better locations (thank you Al), they were around all day. They worked hard and I could tell, they worked well together. Al kept us informed at all times on where they were with the install. There was one small hiccup when Justin slipped in the attic and accidentally caused some damage to our kitchen ceiling. Justin and Al felt so bad about the accident, but we kept telling them, it was an accident and we were thankful nobody got hurt. Al took action and worked on getting a repairman to come over to access the damages. Luckily, we have a neighbor that owns his own painting company and he came over and gave Al a bid. The repair work was finished a few days later. You couldn't tell it was ever damaged . Al and Justin were finishing up some work for us and were relieved to see how well it had turned out. Al took care of everything and was hired by our neighbor for some security work. A new relationship was made. Win win. We can't speak highly enough about the integrity of this company. You don't see many companies that stand behind their work like Al and Justin. They are great to work with and we couldn't be happier with our security camera system. You won't regret working with DFW Custom Video Surveillance, I promise!

    Highly recommend this locally owned business. You can expect excellent service and hands on…read moreassistance with monitoring tools and setup. Text msgs and calls are promptly returned. Received speedy, same day response when an issue came up weeks after the install. Polite, professional, knowledgeable... you can't go wrong with this team!

    Secure 1  First

    Secure 1 First

    5.0
    (2 reviews)

    Great company, Henry and his brother are good guys. They explain everything well and help with your…read moreneeds. Henry is also quick to respond to any issues that you might have. They are a small company that is more personable, unlike large companies that just want your money.

    I had an incident where we had an intruder and being a single parent, I wanted to make sure that…read moremy kids felt secure quickly. I called Henry at Secure 1 First on a Thursday and he had the parts and installed my new system the very next day. The system I chose also included automation and so I added some items over the next couple of days and we all love it. I also ended up getting a surveillance system. I have friends that have security cameras that do an okay job and I know that I could find something cheaper than the professional cameras that I bought. I believe I could have even gotten some of the cheaper cameras through Secure 1 but I chose the better quality system. The reason is that in the last 3 years, I've had 3 experiences where someone was caught on video (once hitting our car in a parking lot, once vandalizing by kids, and once breaking and entering where the person was actually targeting my daughter) (and no, I don't live in a bad areas). Each time, the cameras caught our perps on camera but the camera quality was too bad to positively id the car or the person to a point where the police could do anything. If someone comes into my house again, I want to make sure that I know who they are and what they look like. I'm not settling for a poor quality camera and feeling that you just watched someone get away with a crime against you and there is nothing you can do about it. I appreciate the advice and input that I received from Henry. I appreciate that he was so quick to get my house to a point where we feel secure and I appreciate that he made sure that the job was done and complete to our satisfaction.

    Peakwire Systems - securitysystems - Updated June 2026

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