Well anybody going here that has insurance make sure your eligible for glasses because obviously…read morethey can't tell or don't want to know if your eligible or not they even sent me a card saying I was due for glasses they had 2wks to find out if I was eligible n apparently they didn't they told me I was eligible for both of my insurances when I got there so I went and got 2 pair of glasses n paid some for the second pair which is ok well 2 months later I get a bill saying I wasn't eligible at the time of service n now I owe even more money well if I would've known that I would of only got one pair not 2. Since one pair was basically paid for I WILL NEVER BE BACK!!! very bad business practice

The manager at this location was fantastic. She really went out of her way to help me and my…read moredaughter after her glasses had broken. She was great.

Monica checked us out and was so helpful. The staff was very knowledgeable and friendly. Will be…read morecoming back.

Excellent service, knowledgeable medical staff. I was able to get same day vision exam, which is…read moregreat.

This is where I have been going for my eye exams for most of the last ten years (minus the one year…read moreI was told I had to go elsewhere due to my insurance). Although the eye doctors here have a high turnover rate, it hasn't affected the quality of care I receive. I feel confident that the three doctors who I saw most regularly cared for my eye health and still feel good that they all knew what they were doing. I have seen more than three due to appointments and such, but I always ask to be seen by the same as my last appointment (when possible). The office itself is very clean and well kept. Over the years, they have renovated and expanded. So, as of 2017, the interior is practically brand new and very inviting and comfortable. Today, I appreciated all the patience and help from the techs, front desk, and doctor since I had my one-year old with me. He was so good, but they all helped also. Minimal waiting and pleasant attitudes! If you have to wait for your appointment (like I had to once due to going in on a heavy walk-in day), the waiting area has very nice upholstered chairs and benches. The optical store is also open, so you can look at (and try on) eyeglasses. That's always fun! I usually end up buying my glasses elsewhere because I have expensive tastes in frames and a very high index lenses, but I can figure out my style and size here. Sometimes, I just get contact lenses! Last few years, I've been getting new (updated) lenses in my old (favorite) designer frames. These Prada frames are 12 years old, but still sell for over $300 in a different color! Well, if you're looking for an optometrist or optician, check out this place. Or, if you just want to try on their latest frames, go inside. It's nice and almost never crowded. The only thing that could be an issue is parking. It's a small lot for one business and there is another office next door. So, look left for more parking spaces as you enter their business parking. That is why I didn't give 5 stars. Parking. Plus, their eyeglass prices and just out of my price range. Maybe I'm too old school, but I end up ordering online. (Message me, if you're curious about that.)

Today, my wife received a call from a debt collector. We've had so many insurance problems with…read morethis location. I've changed jobs probably 3 times since we've been customers. Each time, it was a hullabaloo to change it, then get them to find our coverage. Finally, the thing bringing me to write this review is that they recently sent a bill to collections for services we never received a bill for. Not one in the mail, not one in email, nothing. Once we got that call from the debt collector, it was promptly paid. How hard was that? Hmmm? Stupid business.

Went in for my annual eye exam. My son also uses this provider for his eye care. Very professional…read morestaff, and I was very pleased with the experience. While some professionals will try to upsell you new frames with your new prescription, these folks agreed to use my current sunglasses frames and upgrade the lenses. I am getting new frames and lenses for my day-to-day eyewear. And keeping the old as a spare. Also, I am used to other less than professional organizations trying to sell you a higher priced frame to get bang for their buck. Not Northfield. I very clearly stated I was not interested in fancy frames and they respected that. They showed me modest cost frames and I was able to choose what I wanted very fast . They fitted me appropriately and now I wait two weeks to get my new glasses. I can't say enough about the positive overall experience that I received here. I will be back annually for all my eyecare needs here.

When I developed an eye infection, I immediately consulted my eye professional, Dr. Alyssa Jackson…read more Her contact lens specialist, Trisha Baker, worked with me alongside Dr. Jackson. Dr. Jackson confirmed the infected eyelid, prescribed antibiotics and drops, and explained how to care for the problem. Upon exiting, I spoke with Holly Clark, who filed my insurance claim. Having been a patient of this office, as well as with Dr. Bart Lynn's office, Sango Eye Care, I know our family is in great hands with these professionals. Suppose a person is searching for a new eye professional, whether new to contacts or glasses. In that case, this review will confirm that the team is experienced, listens carefully, and provides suggestions on how to wear contacts or glasses, or offers a referral for those needing cataract surgery. What a great team!

i needed glasses for an upcoming vacation and was met with attitude from Miranda who already looked…read morelike she was having a bad day with the heroes on her lip. If you don't like your job just quit

I'm received awesome customer service from the manager Shaun. It was on Sunday, I was trying to…read moreplace an order. He helped me from start to finish to place an order at another store for pick up. It didn't work out. I placed another order for pickup from the store he work at. My glasses are everything I expected. Thank you again Shaun.