Literally cannot say enough about this entire clinic. I followed Dr. Miles from her former…read morepractice, and I am SO glad I did. Complete transparency, Dr. Miles is always fantastic, but the staff at her old location was not. The ENTIRE staff at Kirkwood Eye Associates is fantastic! They are always super helpful and go out of their way to ensure you have a great visit and don't leave with a bunch of unanswered questions. They take as much time as needed to walk you through everything, explain everything and what I like most is there is never pressure to spend money. In fact, they suggest ways to save you money in a lot of cases. If you need contacts, glasses, whatever - look no further, Kirkwood Eye Associates is the best!

I've gone to Dr Biondo since the day he opened shop, in Kirkwood…read more Dr Biondo is very knowledgeable and professional. His assistant, Lauren, is first-rate, as well, Both have been very thorough and patient, in assisting me w/the twists and turns, in my journey w/dry eye and Scleral lenses.

I reached out to the Des Peres Eye Center as a new patient. I called the location (Arnold, separate…read morephone number) where I wanted to have my appointment. I confirmed that they took my insurance. When I arrived at my appointment, I learned that it was at the Manchester location. After driving across town to the Manchester location, I informed the receptionist that I called the Arnold location initially, but they set my appointment for the other location, but never told me. And that even though there are separate phone numbers for the two locations, they both go to the Manchester office, but there is nothing noting this. She didn't seem to care or realize the confusion this would cause. I then handed her my insurance card when she informed me that they don't take my insurance. She explained that they take the medical insurance with my company, but not the vision insurance (this is an eye center). At this point, I cancelled my appointment and left. Huge waste of time!

Dr Crider is an asset to this practice, I recently found out I needed cataract surgery, the time…read moreDr. Crider took to answer ALL my questions and his knowledge & professionalism were greatly appreciated!

In September 2024, Clarkson Eyecare referred me to ophthalmology Associates Dr. Amato available…read moreappointment was in November. I had my cataract surgery scheduled for both eyes of right eye December 3 and the left eye December 17. They needed to remeasure my left eye to confirm the lens that would be implanted that was confirmed on December 3 when I arrived for my surgery on 17 December I had to wait over two hours and was told they were waiting for my lens to come. They performed the implant and when I got home, I that they had implanted the wrong lens, which was confirmed the following day. I was in scheduled for a second on the 19th during that anesthesia I felt extreme pain I could see both doctors and I even exclaimed in pain. Dr. Amato had assured me that they would send a note to my of work stating that my driving restricted due to of during driving in the letter was never sent and they closed for Christmas break, causing me to lose pay. I am very dissatisfied with ophthalmology associates. They treated the whole process like an assembly line. I would look into other options before I settled on ophthalmology .

It was my first visit to determine whether I needed cataract surgery. My appointment was at 10:00…read morea.m. Was not called back until after 11:00. Several test were performed by staff and a lot of waiting in between. It was more like a cattle call. Too many people scheduled in one day. I remarked to the staff and also the Dr. who I didn't see until after 12:00 p.m. that the wait was far too long for anyone. I recommend scheduling less patients instead of trying to see an exorbitant amount of people to pad their pockets.

If you live in the Des Peres, Kirkwood, Glendale, Rock Hill area you should be going to West County…read moreVision to see Dr McReynolds for your eye care needs. We had the pleasure of knowing Dr McReynolds for about 10 years. Then lost touch with her when she moved to another practice. Then when we lived in Kirkwood and found out she had opened up West County Vision we were happy to have her close by again. She took care of all our family optician needs during our stay in Kirkwood. She is friendly, thorough, knowledgeable and compassionate. The office staff and optician will make sure you find the right pair of glasses that best suits you. We have never felt rushed, they take the time to get to know you and your family. West County Vision reminds me of that small town practice that knows their patients. Check them out, you'll be glad you did. (Full disclosure, we no longer live in the area)

If you're looking for the best eye doctor in metro St. Louis, I can confidently recommend Dr…read more McReynolds. Everything about her office is spot-on: West County's staff is friendly & efficient, they have top-of-the-line diagnostic equipment, and Doc McReynolds is kind, perceptive, and professionally astute. She's also great with kids. The office has a selection of eye gear & frames in the lobby, and they will facilitate contact lens orders for you. It's definitely one of the most thoughtfully managed medical-related groups our family has used, and Dr. McReynolds stands above any optometrist we've met over the course of multiple-state relocations. The St. Louis/Kirkwood area is fortunate to have such a great resource.

We've been patients for decades and Dr. Haring is one of the finest folks I know. But since the…read morepractice no longer belongs to him, his spirit of caring community and customer service is being slowly sucked out of the place. I will always come to him for my eye care, but my recent experience buying glasses was very disappointing. I was picking up my $1500 glasses and saw that they are offering a 40% discount on new glasses! I asked to have that applied to my $950 copay and they refused. Why? Because I used my insurance. Does it say that anywhere on the discount flyer? Nope. Not a whisper. It was very disappointing. Not because I didn't get the discount, but because I left there feeling incredibly disrespected and cheated. My hub and I will always see Doc for our eye care but they will never sell either of us another pair of glasses. 3/31/25: The utterly unresponsive response attached to this review actually makes it WORSE. No organization that "strives for 5-star" service acts like this. Now I've been disrespected AND dismissed. Learn from this, John D. If you aren't going to do something about your customers' complaints, don't be dismissive. Just say nothing.

My 3 kids and I have been patients here for several years and my husband recently became a patient…read moreas well. Today, I had a scheduled appt with my 15 year old daughter. We have always declined the optimap pictures, which is a little box you check on the paperwork. It has always said on the form, that if you decline the pictures, you will have your eyes dilated. ( Except during covid, they said it was required, so we all did the pictures at that visit.). The appt after that, we declined them and I asked Dr. Haring if my kids and I needed to do the dilation part of the exam, because the appt had wrapped up and it hadn't happened yet, but he said no, it's not necessary. Ever since, at each appt, we've done the same thing and we have never once been offered to dilate our eyes. I assumed they knew what they were doing and never questioned anything. At today's visit, the office manager tells me they have notes they've been keeping on me that I have refused dilation at every visit, which has absolutely never happened. I've never been to an appointment here without my kids having appointments as well. 18, 15 and 11. They have never been offered to have their eyes dilated either, nor have they ever witnessed me telling any staff member that I refuse having our eyes dilated. She started speaking to me as if I was some problematic patient, when we have been patients for years with no issues. Today they said insurance has changed and it's required to do one or the other, but that I cannot drive if I chose dilation. I was not sure what to do at that point. I didn't mind getting dilated today, I just was not sure about driving arrangements. I was also in complete shock that the office manager told me they have been keeping notes on me refusing dilation, something that I've never even been offered. In fact, was told it was not necessary at my second visit. I tried to figure out what was going on, but she refused to hear me out. The office manager was rude with me, telling me to chose or reschedule for January. Her tone and attitude towards me was completely unwarranted. She could not be bothered to try to remedy the situation. It's the most awful feeling being told you've done something that is completely false and having the office manager so unwilling to even hear what I was saying. She handled the situation so poorly. I chose to leave with my daughter without rescheduling. I prefer to find another office that does not keep false notes about patients and then treat them so terribly when they are surprised to hear that that's what's been happening. Why would they continue to see us, as patients, for so many years, if we refused something they required? Probably because it never happened, I've never refused anything. Why would anyone go to an eye doctor and not want the proper care? I don't even need contacts or glasses. I go to make sure my eyes are healthy. So unbelievably disappointed with how I was treated. Now that I am home, I wish desperately, I would have asked her "what in the world did I do for you to treat me this way?". Essentially calling me, a patient, a liar and not allowing the person she's made all these false notes about to try to figure out what in the world happened. I cannot describe the absolute disheartening feeling this woman left me and my daughter with. This family of 5 will find Eyecare elsewhere.

Fantastic experience today. If you wear glasses run, don't walk to Warby Parker immediately. The…read moreselection and prices can't be beat. Their pricing includes frame, single vision lenses and scratch protection. Frames are sectioned off most either $95 or $145 all in. You can add blue light protection for $50 which is a must for us computer workers. And the sunglasses had several different colors for lenses to match your preferences. There was a deal 15% off 2 pairs so got a new pair of glasses and sunglasses for less than the last pair of glasses I bought and hated with insurance. They don't take insurance, but that's ok because their pricing is better all in than most insurance plans in my past experience. There is a 30 day return policy if you are not pleased with your selections one you get them. And a 6 month scratch cover on lenses. This place was bustling a steady stream of people in and out so plan accordingly.

The Warby Parker in Town and Country provided the GREATEST shopping experience I have ever had…read more Don't go anywhere else. Ask for Nick and you will be treated with kindness and respect and will end up with eyeglasses that are gorgeous and flattering. He is a genius!

My Doctor is John C. Galanis he is awesome. The eye center is so amazing. I recommend it. very…read moreclean . Very professional. All the nurses are on point . IV's are done on the first try. A 10 minute eye surgery that changes your life. You will need a driver ,won't be able to drive. The ladies at the desk when you first come on answer all your questions.

Dr. Barrry and the medical care I received were great…read more The billing department for the Surgery Center "estimates" what you will owe the facility and requires you to pay it ON OR BEFORE the day of the surgery. For two separate surgeries the estimate and my payment for just the Surgery Center's part of the surgery was $800 over actual cost to me. When I called the Surgery Center to find out about the reimbursement for the overage of $800 I paid a month ago the representative was rude and said she has no idea when I will receive it. She curtly said it is out of her hands as another company ECB is responsible for the refund. She said there is no way to contact ECB and then told me not to attempt to challenge the estimated payment with my credit card company because the Surgery Center will promptly send out a duplicate bill with the same overestimated amount.

I worked with Alina and it was a great experience. When I told her I was a retired teacher she…read moretold me about a teacher who inspired her. I was there quite awhile picking out new glasses. I noticed a few people coming in and Alina, or one of the other employees, addressed the people by name. Alina told me that Eyewearhaus has a, "Mayberry" feel to it. Well done

I've been a patron of EyeWearHaus for a dozen years. I'm very happy with the value -- both top…read morequality choices for glasses that I wasn't able to find elsewhere and even more with the exceptional, A+ service that I get every time I visit. The staff has never pressured me on sales or features to buy, instead they ask what I'm looking for and suggest alternatives from their unique lines, and offer their thoughts on which of my choices will look best on me. I appreciate the focus on customer service and understanding what I want, which unfortunately seems to be harder and harder to find.

I had a negative experience at The West County Location but once the management staff learned of it…read morethey could not be more accommodating to rectify the issue with a full refund. They were in my opinion having staffing issues with a change in staff including manager and did not have the password to enter the messages left on the locations phone.The final cost was not what I expected with the promotions that attracted me but I had received all promotional offers available to me, My billing was not explained when i asked because it was not the expenditure I expected with new staff possibly learning and possibly overwhelmed could be why. I made conclusions when I did not get a response to my messages and to the final price and the news that the manager that I had originally spoke with was no longer there. I felt panic. However their District Manager contacted me and with another visit to the Studio all was resolved. The Optician Dr. Sameenna Khan was very thorough in her examination and very dedicated to assisting me to find a solution to my sight issues. I would highly recommend her services and I will use them in the future. My only other issue is I would have liked to have had one pair corrected instead of refunded, I still do not have glasses for driving and I have lost a month since my first inquiry

Whatever you do...don't get your glasses made at JCP. I made that mistake and really paid for it…read more I started having headaches and my eyes were so tired. Made an appointment with my eye Doc. She told me, after testing my lens, that they had been made incorrectly. They were too strong in the L eye. I had only had this prescription for 4 months. I went to the store only to be treated poorly by manager. She acted like I was really putting her out. She actually rolled her eyes at me while talking to another salesgirl about what they should do. It was finally decided that they would put the correct lens in the frames. She needed my glasses to send back East. I told her I couldn't even drive home without my glasses. I won't go into all the details but, after a half hour of time it was decided they would lend me a pair of plastic frames and would put the incorrect lens in those frames and have new lens put in my old glasses they were sending away. They actually did what I wanted it was the lack of customer service, the faces the manager, Sara, made at me and just the unprofessional way I was treated that I had a problem with. BAD ATTITUDE !! It was THEIR mistake, you'd think they would have been pleasant so as not to lose a customer. I will never go back!

I stopped in here on recommendation from my boyfriend's family - and let me tell you, after going…read morehere, you will never want to go to those mall-type eye doctors ever again! Dr. Bier was super friendly, and very, very thorough. You should expect to be here a while, and not rushed through like the drive-through Walmart places. He makes you feel super comfortable about asking questions, and explains them so you feel as if you know exactly what he's talking about. The staff was also super friendly, and chatted with me while I was waiting. If you're in the market for a new eye doctor, or haven't been in years, definitely try to get in to see Dr. Bier. They will also price match your contacts - so if you see them cheaper on 1-800-Contacts or another website, they will usually honor that price, and you can pick up your contacts there. Stop ignoring your eyes and come here!

I have never had an eye care center pay as much attention to me as Bier Eye Care does…read more Their eye exam is detailed - it lasted one hour. And I was very pleased with my new prescription. Definitely 5 stars.