Very kind and caring staff. Dr. Michelle was so thorough, compassionate and reassuring. She spent…read moreso much time listening to me and answering all my questions. I never felt rushed during any part of the process and my new glasses are perfect!

I came here for 2 years because of the location and that it is family owned. However, I stoped…read moregoing here for a few reasons. 1. Making an appointment was an inconvenient to my schedule. I work 7:00am-3:30pm and the latest appointment they do is 3:15pm. They are open Monday-Thursday 8:00am-5:30pm and Fridays 8:00-1:00pm. They do not work Saturdays. 2. I work remotely, a desk job, and my vision would start off fine in the beginning of my day, but a few hours into my day; my vision would get blurry for a few hours, then go back to being fine in the afternoon. The doctor kept testing my vision in the exam room; as in seeing if there was something wrong with my lenses. It turned out my eyes were dry. How can a doctor not know when a patients eye is dry? That is alarming to me. Luckily, he has been patient throughout the process; but is frustrating to see an optometrist who cannot detect dry eyes. 3. If you have an appointment at 12:00, plan to n being there until 1:30pm. The doctor does not see you until 12:45/1:00pm.

I really like this group. They are friendly and the doctor I saw was like a good buddy you would…read morewant to hang out with. My exam was simple and the tests were all done quickly and upfront and then the doctor visit followed. They measured for contact's and glasses and gave me some samples as my prescription changed a bit (actually got a bit better). I did my research on contact lenses and analyzed about five online companies and the best price overall was through this office. That was a pleasant surprise. I had to pop by on the weekend and they opened just for me so I could get my contacts. The only reason I would not give a five is that they changed office hours and are no longer open officially on Saturday. That was a bummer as it was a prime reason for my choosing them. Otherwise, they are wonderful.

I had my first appointment, just last week, at the location near I-17. Our previous provider…read morestopped taking insurance, so off I went to find a new one, and we like it quite a lot. The tech did a very friendly, thorough and efficient looksy with imaging equipment, and shortly after Dr. took me into the exam room. It was a typical exam, yet with a fantastic manner and approach. I told her that my previous said I couldn't wear contact lenses, because of astigmatism. She said, "let's see." She did several additional checks and measurements, then provide three options for contacts. We choose the simplest option (distance vision correction only), and left open the options of bifocal-type lenses, or one lens for distance and the other for reading, which my wife has. I'm scheduled for a new-contact-wearer lesson and fitting. Assuming all goes as expected, this review will stand.

I have been going to get my glasses here for years! Myles is my person to go to and the frames are…read morealways presented well. I am in fact getting my new glasses today.

As new customer my registration & appointment was easy , Staff was friendly & provided efficient…read moreservice. Dr. Ryan Ambrose checked my vision, he was very knowledgeable and took interest on my health issues, was able to answer all my concerns. Beautiful Office, I was impressed by the great and fancy variety of frame glasses. Overall everyone was professional. I recommend them.

I want to preface that Dr. Koop is amazing and literally the only reason why I come here. The…read morestaff is horrible, went in this morning to have my daughter's prescription checked and we were taken to Michael who couldn't be bothered to greet us and barked orders to the staff. Don't work in customer service if you can't be bothered with the public. I refuse to spend my money here and would rather pay out of pocket for glasses through Costco.

A few days ago I went here to get my eyes examined and bought some glasses. I don't feel the exam…read morewas accurate and the glasses came back totally wrong. Worse than my old glasses. When I took them back they told there was re-stocking charge and no refund on the exam either. So I lost $90 total. While I waited on the lady that would take care of me, another lady behind the desk just sat there. She could easily refunded my money and I would be gone. Instead I waited nearly 30 minutes to be taken care of. If you choose to go here, ask for ALL the possible charges and what you can do if the things are not just right with the exam and glasses. I was not upset for the original cost, but I don't like to be be cheated for bad glasses and exams. I own a business and I'd be out of business if I treated my customers this way. My advise, don't go here.

I've paid for my glasses in full and now they're ghosting me? I've called almost daily for weeks…read moreand at first I was told they would call me back and now they're avoiding me. I can't believe this experience. I also went into the store and was given the run around and again was told someone would call me back. Still nothing.

I had a very disappointing experience with this eyeglass place, especially Priscilla, the assistant…read moremanager. At the happy valley location. I placed my order almost a month ago with her and have yet to receive my glasses. Despite repeated inquiries, the business has stopped responding and has been completely unhelpful in providing any updates. I am extremely frustrated with the lack of communication and the delay. I would not recommend this place to anyone.

I've lived in anthem since 2002 and I've been coming here that long ! Both Drs are excellent and…read morethe staff is great ! All four of my kids have gone as well !

Shibata checked my eyes today. I came in because I got something in my eyes several days earlier…read morethat has caused my eyes to be very irritated. It has also negatively affected my vision considerably. After examining my eyes, Shibata stated that my vision has diminished considerably in one eye (duh !!! That's why I came in. The eye that got something in it !!!). I agreed with him and AGAIN stated that it began the day after I got something in my eye that caused severe stinging, burning and vision impairment. His response.... "But you really didn't get anything in your eye." .....WTF !!!! I guess he thinks I'm to ignorant to really know when something actually gets into my eye. Or maybe he thinks he was really there with me when it happened...... !!!! Don't go see them, or let them examine you !!

Please commend Lara and Maria for their great customer skills and expertise. Their service and…read moreeyeglass value are superb.

Excellent & Honest. Great customer service. Just needed an eye exam and made an appointment ahead…read moreof time. Service from Mary & Dr. Lynn was great! Only was a $10 copay with my insurance.

i visited visionworks off happy valley and they were absolutely amazing and saved my night! i had…read morecalled same day to try to get an emergency eye exam because my last pair of contacts broke and i had a concert that night! they were able to squeeze me in for an appointment that day even tho they were pretty busy with appointments. they really went above and beyond for me and i'm so thankful!! all the workers we're extremely kind and attentive! absolutely my best experience at a visionworks!

This was my second visit to Visionworks at the Fountains ( 3rd St & Bell Rd) my 1st visit when I…read morewalked out I was extremely pleased with my exam and the experience with the optician. Today's visit is just the opposite. One comment made by the Optometrist when I told her that the her final power adjustments were blurry was "That's as good as I can get". I expressed my dismay in her comment so she rolled the adjustments like a slot machine saying hows this one or two. I will pass on seeing Her again or going to the 3rd Street and Bell Rd store again. It was almost like they didn't want to mess with me because I was a cash customer. Optician really didn't want to answer my questions and it was as though she had better things to do than waist her time with me. Now for clarification the Dr. that I saw the first time took the time to ensure that when I was finished my glasses were were going to be clear and my vision sharp better than 20/20. She has an office in Laveen, I will be making an appointment to see her. I wouldn't recommend seeing the staff at the Fountains, save yourself the headaches. I truly am disappointed in the entire experience today

I have been going to see Svetlana Aleshina O.D. since 2011,…read moreand would not go anywhere else! Svetlana is very proficient, courteous, and professional. Svetlana discovered that I had two retina tears in my left eye back in November of 2011, and immediately sent me to Associated Retina Specialists in Phoenix. I am very thankful I went in to see her that Saturday, as I was possibly spared from having a detached retina. I have been seeing Svetlana for all of our optical needs, and she gives a very through examination. Everything is carefully explained during the exam, and she makes us feel very comfortable. Svetlana is very sharp, and every visit is enjoyable. If you want a through, professional eye exam for contacts or glasses, contact the Anthem Wal-Mart Vision Center and set an appointment. You won't be sorry you did. Also, her staff is excellent, and very friendly, and helpful to say the least! Mike L. Phoenix Mike L. Phoenix

I was so extremely happy with Dr. Cameron Loe (& his fantastic staff) at the far North Phoenix…read more(Carefree Hwy) location for my eye appointment this past week. I am very picky regarding the Optometrist's I see & Dr. Loe was by far one of the very best I have ever seen! Compassionate, knowledgeable & really took the time to complete a comprehensive exam. Leans towards the conservative side in his recommendations (which I like). And, most importantly, really knows his stuff! I have to mention the amazing staff too... Brandon was my initial contact. So knowledgeable, friendly and transparent regarding what to expect. Alex (the optician) was a real treat too! She has many years of experience & her advice & guidance was exceptional. My only disappointment is that MyEyeDr does NOT contract with Zeiss Lenses. I have been wearing Zeiss Lenses for over 20yrs. They are expensive, but they are superlative over others I have tried. I wish myeyedr would consider expanding their lens option's for their patient's... But Dr. Loe will be giving me my refraction's from this day forward!!

Great service. Fast turn around. The glasses are on the pricey side. The eye exam was thorough and…read morethe doctor was easy and communicated well. Bought the $30 insurance with the glasses. It's worth it.