Noticed our water heater went out this afternoon. We called Nate and he brought us a new one…read moretoday! His customer service and attentiveness is spot on.

How was extremely helpful. He answered the phone message. I left by the end of the day, gave a firm…read moredate for coming to the house to repair some plumbing problems and was there at that date on time. His work was excellent, and his rates were reasonable.

I'm new to Rockford and bought a 10-year-old condo. I've been adding to my list of local…read morecontractors to do work and found Jason at Ideal Temp Control & Plumbing. Through a Yelp chat we arranged a time to do a fall clean and check of my 10-year-old furnace. He outlined what the service entailed and it was quite comprehensive compared to other services I used in my previous home. Prompt on our appointment. I enjoyed that through the service call he had no issue discussing what he was doing and any concerns I had with my system. We identified a couple of things that may have been out of calibration for years before I ever bought this place. He dialed them back in and it may save me money! Jason is a new businessman who has invested in his education for this industry and invested in the proper tools to get the job done right. I'm confident my furnace is in tip top shape and ready for winter. I suggest he can do the same for you.

From the owner: We specialize in furnace repair and new installs we are authorized dealer of carrier, heil Bryan…read moreequipment. We also specialize boilers and installation of boilers water heater installation & flushing maintenance leaking toilet, new toilets, fill valves, leaking faucets and we take care of sewer stoppages clogs and root removal , pipe inspection with a camera ensuring cleared pipes with long lasting repairs and a piece of mind. Calling us is the fastest way to get service.

Dave Mapes was recommended to me and from start to finish I felt confident in his and his…read moreassistant's work. I needed a new kitchen sink faucet. He not only had one in his truck but quoted me the cost of it and their work and it was quickly and efficiently installed. I am happy with his work and would use his services again.

Great company! Honest. Efficient. Quality Work. Replaced a large double sink cement laundry tub for…read moreme and made short work of it. Highly recommend!

Beau and his crew did an amazing job doing a complete rehab on my home in the country from the…read morestuds out. it all started as an interior remodel and turned into a complete interior and exterior remodel. new windows.doors, siding,soffit and fascia. from the drywall work to the exterior we couldn't be happier. thank you Beau for your professionalism and your fine detailed work!! you are the only one I will call again for any of our remodeling needs.

did a great job on my vinyl siding, and added some soffets on the garage, also added some new…read morelights around the house at no extra cost. very nice people to work with.

Great company and people to work with. No bs and very reasonably priced!! Very professional!read more

Sean came to clear out my clogged drain in my basement. He noticed fabric softener buildup in the…read morerim of my washer. He suggested I use vinegar instead of fabric softener-he says it accomplishes the same tasks. He also told me about other valuable uses for vinegar with respect to the pipes. He even left me a gallon of vinegar! I love when businesses educate their customers! Thanks, Sean, for yet another positive Frinks experience!

Were able to come same day as called. Were the 2nd company to come. 1st couldn't see the clog. Had…read moreclog cleaned quickly. Price was very reasonable. Highly recommend.

Chester was on time, super helpful and quickly solved my issue. The price was super reasonable too!…read moreWould highly recommend!

Plumbing, affordable and prompt are rarely used in the same sentence for me. But that was exactly…read moremy experience this morning. I spoke with Steve over the weekend, we scheduled a service call first thing Monday morning and to my shock he showed up early! Completed the work quickly and charged me less than I have paid other plumbers to do the same job. Highly recommend APC.

From the owner: Anderson Plumbing Company is family-owned and-operated and serves Rockford, Rockton, Roscoe, South…read moreBeloit, Belvidere, Poplar Grove, Harvard, Woodstock and the surrounding area. We look forward to assisting you one-on-one with your plumbing needs.

I had Pearson Plumbing come to my house in Rockford for a sewage backup in my finished basement…read more They were dishonest and incompetent. They claimed to have run a 2" blade 100 feet in a blocked pipe and said it was "Good To Go." The sewage back-up continued and two subsequent plumbers said Pearson could never have run a 2" blade 100 feet. Pearson came back to correct the issue, but did not have the promised hydrojetting equipment needed for the job. This was a waste of our time and money! Pearson could not find a clean out drain and wanted to charge extra for a different "access". Our new plumber easily found the clean out drain in the bathroom. BUYER BEWARE!! USE A DIFFERENT PLUMBER.

I've reviewed Pearson before, but just to recap…read more.. Since 2023, we have: -Installed new Gas Furnace -Installed new AC -Installed new humidifier -Installed condensation pump -Signed up for the No Problem Club program thing (seasonal services so I don't have to think) -Flushed the Water Heater And now, today, we repiped the entire house. From the main to each and every fixture. On recommendation of Brian Ceroni, who was at my house working the Rockford Water Project contract (he installed my water main), I requested Doug and Craig to do this job (which was already scheduled). They arrived promptly and with an apprentice. These three busted it out. Professional, clean, FRIENDLY. I did my best to stay out of the way, but got curious (and entirely too excited) about this job. Ha! It was a looooooong day for them, truly. And I felt bad wanting to ask a ton of questions after the work was done, but... it had to be done. They were patient with me and told me to stop apologizing. That's rare these days. I know exactly how all my plumbing works now. I know where all my valves are (so many! Per my request). The best part was getting in the shower tonight and I could immediately tell my water pressure was better, and the old 1959 galvanized plumbing noises were gone. I went into the basement after, just to see if there were any wet spots--so far, so good! This actually gives me hope that I can delay two total bathroom renovations until 2028. (I am a planner.) All in all, I cannot speak more highly about Pearson. I'm beyond stoked with them, I've never had a bad experience. Jane, in the office, is amazing too! They all are! The front desk gal (sorry don't know her name) took the time to explain some things to me when I went to drop off a check, and wow. No one has ever treated me like I'm bothering them or a burden. DO YOU KNOW HOW RARE THAT IS?! Pearson, and all the folks who have ever come to my house with Pearson... thank you. From the bottom of my heart, THANK YOU.

Had a suspected lint block in my basement drain. Submitted an appointment request online after…read morehours and got a call the very next morning to schedule. They don't charge to come out and assess and give an estimate. I was relieved that I was correct in my assessment of lint, and already had a safe guard in place for moving forward. Was also told there's no way a snake would've cleared it, so I was fine with paying $229. Whatever, better than a bigger problem! And they don't charge a card fee.

I used Roto Rooter when I had several inches of water in my crawl space. The only good thing I can…read moresay is that they showed up when they said they would. It went downhill quickly from there. I was told they would suction the water into one of their septic tank trucks and haul the water away. Instead, I came home the day they began working and found them draining the water into my backyard. I was furious. (The water table was still very high so it probably went right back into the crawl space). It left a 2 foot sink hole in my yard where they dumped the water. The next day, they brought a longer hose and pumped it into the river. I had 10 different technicians standing around during the 2 days they were here all watching their cell phones and smoking cigarettes while the water was being pumped out of the crawl space. Really? Did it take that many technicians to watch a pump do the work? They brought in dehumidifiers and wanted to have more technicians vacuum the floor joists so that they could paint the floor joists with Killz. I called my flood insurance and they said that would NOT be covered by insurance. I got the bill. They listed the 10 technicians who were here. There was no itemization on the bill. Only a total amount of $8,000. They said protective gear had to be worn because it was "black water." They said this meant it was contaminated with harmful bacteria and disease-causing toxins. Really? Why did you dump it into the river then?? Don't make the same mistake I made by hiring them. Wish I read the reviews.

Freed plumbing did a fantastic job and was on time. Pricing was reasonable. Have used freed…read moreplumbing since we moved in our house in the late 90's

Had them inspect my back flow prevention valve, it failed so they rebuilt it ( over a 1000 dollars…read morelater) now it makes a horrible noise when the water runs. They told me nothing they could do because that's how those valves are