This place is awesome!!! I bought a used bike and After paying for a tune-up and getting ripped off…read moreat Pedal Power-I brought my bike into Storrs Center Cycle. Aaron was sympathetic and totally shocked at what wasn't done to my bike. He took it in and gave me a complete tuneup and replaced the rotted out tires for an extremely reasonable price. I then called to get the rack taken off my old bike and the bike computer mounted. Aaron again took me right in and came through for me. I love this place and highly recommend it!!!

Friendly and extremely knowledgeable staff…read more The selection rans the gamut from easy going casual types of bikes to high end performance for both road and trail use. All of the staff is heavily involved in the industry with at least 2 of the guys Being competitive riders. Aaron the owner is always eager to help and will make you want to make this your go to bike shop. It is the type of place that even if they don't have what you're looking for they would be happy to figure out how to get you what you need!

I have been a customer at Pedal Power in Essex, CT for many years. Every season I drop off my bike…read morefor a tune up before the warm weather returns. I always feel safe on my rides after their careful check of all the bike parts. When my brakes failed (due to old age), I gave my bike over to "the Todds" and Greg, and knew that all would be well when I retrieived it a short time later. Everyone in that store is pleasant, efficient, knowlegeable, and friendly no matter the circumstances! I recently had to replace the bike rack on my car. Because I am a "senior-senior-senior" citizen, I simply cannot lift my heavy bike as high as I needed to do. They built a "first-try" rack and installed it on my car. Nope: it was too high. They cheerfully removed it and we repeated the process a second time, with the same discouraging results. No problem: they constructed a THIRD rack, installed it on my car and it "does the job" perfectly! They never once grumped, groused, or complained about the extra work I caused them! I am so grateful for their help AND their pleasant personalities. I would never take my cycle anywhere else! Thanks so much Todd,Todd, and Greg!!! Sara B.

Terrible experience! Both sales people were unhelpful! One was a high school student. We were told…read moreto go on line and buy a bike.

Jake and the team were so nice and took care of our two bicycles that needed reassembly in tuning…read morefor a fair price and in a timely manner. Worth a trip to get your bike work done here

Best bike shop on n SE CT!! Knowledgeable, friendly, professional & reasonable…read more Can't recommend them highly enough

Always friendly, willing to help, always makes me feel welcomed, always willing to give me tips on…read morehow to take care of my bike, overall a great store I would recommend you visit

From the owner: Good Tunes Bicycle Shop at 483 Breckwood Boulevard in Springfield, Massachusetts offers bicycle…read moreenthusiasts a diverse selection of high-quality bicycles and accessories to cater to every rider's needs.

New customer , excellent service Brian was very helpful. The shop has something for everyone. Just…read morebought a Pivot Shadowcat from these guys ! If you are local this is the place to go.

Airline bikes replaced my chain, gears, gear shift and tuned the bike up. Very reasonable price…read more They explained everything. Friendly and knowledgeable people!

So this review has taken me some time to write due to getting to know the friendliest peeps and…read moreowner at Cutting Edge! As you can see from my other reviews of other bike shops, I've not had the best of luck. From stores that only push certain brands to stores that treated me great til they got my money.... it's hard in today's day and age of the internet where to go and how you will be treated. Let me tell you the guys at Cutting Edge have been hands down WONDERFUL at every turn. Not only did they more than willingly go thru bikes with my husband but also with me. The fact that they were so thorough and knowledgeable about the bikes they have, including my current riding disciplines. They have a varied selection of all kinds of bikes and if there is something you're interested in but don't see, just ask. They also have a used section that is available to the public. So what makes these guys great? They all have their own personalities and talents, but they are so harmonious and that's rare and lends its self to a lack of competition against each other for sales and puts the customers needs and wants first!! An equal great point is they are able to point out things to me that helped my cycling and make suggestions without being overbearing or putting sales first. These guys know how to generate true repeat business by fostering real relationships with every customer that comes in. Which is why on the third visit there we felt more than comfortable to trade in my husbands bike and upgrade him to a full suspension bike! He ABSOLUTELY loves his new bike and they just turned my bike from a 2x10 drive train to a 1x10 drivetrain and for a more than reasonable price!!! Craig this is how you do it and other businesses could learn from you, but they just don't even fit in the same category as you and your store!!!! Please extend a HUGE THANK YOU TO YOUR STAFF as they totally earn it everyday!!!!

Biggest selection of bikes in Connecticut hands-down, best colors by far!! Super great service…read morestore is very clean! C a bike u like and they will have it outside for a test drive ASAP !! 3 BIG parking lots to ride through & really get an experience of the bike, u will be buying! Prices seemed reasonable as far as "Tariffs raising the prices of everything" I assume bc these bikes were here before "the tariff hit" SMH written 4/2025 All the workers here were really nice, very helpful!!

They had my bike for two months (this summer) to fix the hanger that broke. Kept calling for status…read moreand all I kept getting was they're working on it. Finally I had it with the wait and lack of communication only to find out that nothing was done to the bike. The annoying part is they could've easily said they couldn't find the part or don't work with the company which is unheard of if you're bike repair shop!! Not sure how they got all the 5 stars but the service was awful shouldn't be in the business

My absolute favorite bike shop in the area. Always does great work, and for a great price.read more

They are VERY overpriced, they charged me $1000 to fix minor things on my 2 folding ebikes, one…read morebike keeps unclipping where the bike folds up at so it can't be used until Fixed I told her that, instead of checking it she says it's fine & does all the maintenance on the bike that I CANT NOT RIDE because the bike will unfolded on me as I'm riding, she called me & said the bikes were ready & did not once think to say I couldn't fix the clip, so now I'm stuck with a bike with new parts on it but I can't ride it. I just basically spent my money not to be able to ride my bike..... mind you I just got a water pump & timing belt done on my car for the same price she just charged me to change breaks tires & chains etc small things on a BIKE, I also brought my own breaks & tire

Amazing staff and service. True professionals. I'm so glad I didn't buy a cheap bike online.read more

They did a fantastic job on my bike and got me ready for Colorado with my bike!! They are awesome…read moreand even got me some great tires at a discount! Love them!

Took my bike there to get the bottom bracket out, it was too badly corroded in place so he wasn't…read moreable to get it out and did not charge me anything.

We walked in excited to check out the bikes! Sadly, it was very uncomfortable experience. We were…read morenot greeted or acknowledged at all, even though we tried to make eye contact many times. The walk out of the shore felt like a walk of shame.

Customer service was top notch! As soon as I walked in the shop I was greeted & the service tech…read morelooked over my bike very thoroughly. I'll definitely be back!