I rarely leave reviews. When I do, it's because something went egregiously wrong…read more Ian and his team might be great at massage therapy. Unfortunately, they are unprofessional, poorly organized, and they apparently have zero respect for your time. I originally booked an appointment through the Ian's Calendly system. That appointment was later rescheduled at the last minute (less than 24 hours before the appointment) due to Ian's "Memorial Day weekend plans", despite the appointment being scheduled for the day *after* Memorial Day and appearing as available on his Calendly page. I accommodated the change and adjusted my schedule. The replacement appointment then failed as well. At 8:46 AM on the day of the re-scheduled appointment (scheduled for 12pm), Ian texted me that he was "currently at the airport" and that his flight "ended up being delayed just now." While flight delays happen, this meant my re-appointment had been scheduled on a day that depended on same-day air travel, seemingly just hours apart. What followed was the most frustrating part. Rather than proactively managing the situation, providing a clear update, or giving me a phone call, I was left in limbo until the last minute, trying to determine whether the appointment was actually going to happen. I ultimately had to reach out myself while reorganizing my workday once again around an appointment that never occurred. The result: two failed appointments, two last-minute schedule changes, and a bunch of wasted time. After expressing my frustration and explaining that I had rearranged my day around this appointment, I expected at least a phone call, a sincere apology, or some acknowledgment that the situation had been handled poorly. Instead, Ian's response to the situation was... absolutely nothing. No phone call. No meaningful apology. No ownership. No attempt to make things right. Communication was limited to brief text messages, primarily through an "assistant" named Caroline. To this point, I still do not know whether Caroline is an employee, a virtual assistant, or a scheduling service, because nobody from his business ever personally contacted me to discuss what happened. Given that Ian's team maintains a strict 24-hour cancellation / rescheduling policy, I figured they would understand the value of time. Unfortunately, it appears that they value their own time, but not yours or mine. Mistakes happen. Travel plans change. Flights get delayed. But customer time shouldn't be collateral damage to sloppy planning on the part of a service provider. The true measure of a business is how it responds when things go wrong. In my case, Ian's business failed to honor two scheduled appointments, failed to communicate effectively, and failed to take responsibility afterward. Based on my experience, I cannot recommend these guys.

Found this place on TikTok and saw several impressive videos and reviews, so I decided to book an…read moreappointment for my wife and me. I had been needing a massage for a while. Upon arrival, the place was very clean and spotless, with cool, relaxing vibes. The staff was warm, welcoming, and professional. My wife enjoyed her massage, as hers was more on the simple side. A sports massage was perfect for her needs, and she left feeling relaxed and satisfied. As for me, I tend to need more intensive work. I explained to my therapist that I'm a former national-level athlete who has always taken body maintenance seriously and that I have a high pain tolerance, so I was comfortable with deeper pressure. I also mentioned specific issues: weakness in my left shoulder during pressing movements due to tightness, and tightness running from my right bicep tendon into my forearm. He spent a good amount of time on my upper back, using ART techniques and Graston tools to pinpoint the problem areas. He mentioned that my muscle density was higher than average, which made the work a bit different--understandable. He checked in multiple times to see how I was feeling, which I appreciated. That said, I'll admit I'm a tough client to please since I've been spoiled by excellent therapists in the Bay Area in the past. My main concern came when he worked on my forearm with the tool. The pressure was more aggressive than expected. From my experience, most therapists know how to balance releasing tension without causing unnecessary trauma. Unfortunately, this felt like more trauma than release, as I experienced significant swelling and bruising immediately afterward. My only feedback would be to apply less pressure to promote release rather than causing tissue trauma. Overall, I'd recommend this place for everyday clients. However, athletes or those needing more specialized, performance-focused bodywork may require a different approach. I'd rate this spot a 3/5.

I have been coming here for about a month now due to numbness issues on my left arm, which gets…read moreaggravated when I transfer my son or go running or use the elliptical machine. After going to another Physical Therapy office through Pomona Valley Medical, I wasn't really happy with the treatments/sessions I was getting so decided to try this place out. It is close to my home and accepted my insurance. My PT is Dr. Leanne and she is great! Not only is she a super nice person, but she's an awesome PT. The treatments she provided and stretching exercises she gave me have really helped! I am happy to report that I haven't felt numbness in my arm for a while now and I didn't get numb the last time I used the elliptical machine or ran! Yay! I still have a few more sessions scheduled, but she has already really made a difference in my comfort with my daily activities. Highly recommend!

After my son suffered recurring ankle sprains and an ankle fracture, he needed physical therapy to…read morerebuild his strength. As a parent, I was worried about how an 8 year old would handle the process--but Gavin completely exceeded our expectations. My son loves playing basketball and soccer, and Gavin did such an incredible job incorporating that into his sessions. He made the exercises relatable to basketball movements and drills, which kept my son engaged and excited to participate. Instead of dreading therapy, he actually looked forward to it. Gavin has a natural ability to connect with kids. He was patient, encouraging, and always made sure my son felt comfortable and confident. He turned what could have been a difficult recovery into a positive and motivating experience. I also want to give a big shoutout to all the wonderful therapy assistants who played a part in his care. Their kindness, support, and teamwork truly made a difference in his recovery journey. We're so grateful for the entire team's care and dedication. I highly recommend Gavin for physical therapy whether for a child or adult!

I was referred to here, by my orthopedist, for my torn meniscus…read more Dr Austin was very patient and explained the purpose of each exercise and got me ready for my upcoming Machu Picchu trip. The facilities have a lot of different exercise equipment and all the staff and PT assistants are very friendly and helpful. highly recommend this place.

I have used this physical therapy location for several different injuries over the last few years…read more Steve is very good and knowledgeable of his trade. My current therapy sessions are going great. The assisting staff are all very nice and friendly.

Love Kathy Spencer! She is the bestest PT! I was hit by a car while running, Jan 2025. Broke my…read moreleft hand and right leg surgery on meniscus, added a plate at tibia, and bone grafting. Quiet an emotional journey. Kathy is compassionate and challenged me the way I want to, to get back to running again. I'm 13 weeks post op, ortjopedic just released me from my brace and crutches. Kathy has me walking and strengthening to get me bck. I still have 6 more weeks until my next Orthopedic appt, haven't been released from them yet ... or to run, but Kathy is gonna get me there. I trust her to get me there! My son is a runner and also going to Kathy for PT. Big improvement for him after tendinitis. We are so thankful to Kathy!!! ‍

Had a selection of physical therapy places to choose from. After countless reviews. I picked…read moreAdvantage Rehabilitation based on the other Yelp reviewers and they were right. This is my sixth session with Kathy Spencer and I am still pleased with how my therapy is going. She explained how thing work especially with my injury. This is best rehabilitation I have experienced in a while. Previous therapies does not come near this professionalism. This facility maybe small but clean and watching the other trainers, they seem to be too. I've been to "mills" where they just do the minimal and give me written instructions on what to do. The exercises here actually makes more sense with my knee injury and muscle wasting. She is helping to gain both function back.

I've had 5 weekly sessions so far to help manage my PCOS. My most recent cycle was completely pain…read morefree, so I really feel like it's making a difference. Dr. Chang is very professional and always gentle, which I appreciate since I get a little nervous around needles. Appointments are always on time and I'm never stuck waiting long. Prices are fair and they offer session packages, which is a nice option. I'm excited to keep going and see more results.

I just finished my sixth session and I can confidently say that my acupuncture treatments here have…read moregreatly helped my shoulder. My left trap has been very tight for as long as I can remember and it's been an annoying, mild pain that I could never get rid of until now. Eric was my acupuncturist and he was very knowledgeable about his practice and offered great insight into what the cause was and what I could do to minimize it. I went every couple of weeks and now the tightness is nearly gone. The workers at the front were always nice and they assisted my quickly upon arriving.

I had a great experience at Movement Therapy. Overall, my physical therapy care was really good and…read moreI always felt supported during my sessions. Joshua was great and very professional throughout my treatment. Jocelyn is also very welcoming and always made the environment feel comfortable from the moment you walk in. Today was my last session and it truly stood out. Veronica Matta from Western University, who is currently doing her clinical rotations, worked with me one on one and by far it was the best session I had. Her hands on approach was exactly what I needed. The massage she did on the muscle that was causing my numbness made a huge difference and was very much needed. She was fully present, focused only on me, and genuinely committed to my care. It made me feel really good ending my therapy on such a positive note. The only reason I am giving four stars instead of five is due to the use of the TENS unit patches. I am not a germ phobic, but seeing the patches used on someone's foot and then placed on another patient made me feel uncomfortable. It has since been brought to my attention that when receiving physical therapy, each patient should have their own TENS unit patches to help avoid any contagious infections. Overall, I appreciate the care I received and would still recommend Movement Therapy, especially for the quality of the therapists and the personalized attention.

I have been to several physical therapy ,this one by far is the best ,staff is professional and…read morekind ,everything is clean, I will be recommending to my friends and family

I went to Henry late last year for some shoulder treatment. He's extremely thorough in not only…read moreproviding treatment and strengthening exercises, but also provides details on potential causes. Taking my son in for hip flexor strain treatment.

I came to see Henry because I have been experiencing a lot of muscle pain, along with nerve pain. I…read morethought a good massage therapist could help me manage this pain. Sadly, I got no help from Henry and was left highly disappointed and upset with my experience. The first time I saw Henry, he attempted to misdiagnose me with fibromyalgia when I clarified I had already been to see licensed medical professionals and was in the process of being tested, and no one had diagnosed me with it. It made me uncomfortable that he disregarded this information and jumped to this conclusion so quickly and arrogantly. He minimized my pain by making one of the most unprofessional comments I have ever heard, by insinuating that I could not actually be in a lot pain because I had never done sports. According to him, only people who have done sports in their life and gotten injured truly know pain. Why should I have to prove to you Henry that I feel pain? What about people with various other illnesses? Are they not allowed to feel pain because they haven't done sports? I came to you to help manage my pain, not to be medically gaslit. Henry continued to make various unprofessional comments during this appointment, not only asking me if I planned to have children, but more specifically HOW I planned to have children. Excuse me? Do you think it is appropriate to ask women about their fertility issues while they are trying to get a massage from you Henry? Because of his inappropriate comments, I stayed mostly quiet throughout this appointment because of how highly uncomfortable I was made to feel. I gave this man the benefit of the doubt by going to him a second time because I was DESPERATE for a good massage therapist. I regretted that decision very quickly. During my second appt Henry refused to continue to provide his services to me because I was honest on how his method of PEMF had caused me pain. Also, not once did I receive a proper massage, because my time was wasted with random breathing exercises or the PEMF. His reasonings for not wanting to help me were that he did not think his methods would help my nerve pain, but this was clearly bs. Again I paid for a MASSAGE, not what you were trying to sell me. If this is the type of treatment you are forcing onto your clients, that should be made clear on your website so nobody wastes their time like I did. If you choose you don't like one of his treatment methods, he will not only REFUSE to accommodate you, he will also "fire" you as a client. Also, by the way Henry, have you ever heard of INFORMED CONSENT ? I had specifically communicated to you at the beginning of my second session that I wanted to know what to expect during this appointment, but was blatantly ignored. I was not given any information about this PEMF technique prior to him using it on me. He only explained what this PEMF was AFTER he had begun using it on me. His disregard for my consent not only made me very uncomfortable, but resulted in my back pain worsening. I could go on and on about the complete lack of respect Henry had with me, including a complete lack of bedside manners and unprofessionalism. I was never once rude to Henry or unprofessional with him to merit this type of treatment. I sincerely hope Henry that you become more self aware to the things you say to your clients who are in a vulnerable state and are coming to see you for help, NOT to be gaslit, mistreated, and disrespected, like you were with me.

I started physical therapy because of hip pain, foot/arch issues, and some running injuries that…read morewere making it hard to do the things I enjoy. Rob and Roger have been amazing. They somehow manage to push me without making me feel overwhelmed, and they've helped me get stronger and more confident in what my body can do. Every visit feels personalized, not like they're just running me through the same routine as everyone else. What I appreciate most is that they focus on getting you back to real life. Because of their help, I'm back in the gym, doing hula, line dancing, and working toward my running goals. They celebrate the wins with you but also keep you accountable when it's time to do the work. The atmosphere is friendly, encouraging, and professional. If you're willing to put in the effort, Rob and Roger will absolutely help you get where you want to be. Thank you both for helping me realize I'm apparently more active than I thought I was.

I have had injuries requiring surgery or therapy since 1996 (ACL, meniscus, back, shoulder tears,…read moreankle sprains, halux joint issues) and have been to So. Many. physical therapists. This place is hands down the best - particularly for anyone living an active/athletic lifestyle. Roger and Ryan are genuine experts in their field. So knowledgeable. Firm but encouraging. I have seen a number of their other therapists (Rob Josh Jordan) - all amazing. Everyone on staff is friendly and helpful. Can't say enough nice things about this place. If you need PT, call them. You won't be disappointed.

My husband and I came to Aspire when our ldl cholesterol was high, we were at our heaviest, and…read morefeeling super unhealthy overall. We're definitely not the most disciplined people, so we knew we needed accountability. Phil and Johann were exactly what we needed! I've lost 15lbs so far, my eating habits have improved dramatically, and my lab results are now looking great. I really appreciated that Phil took the time to understand out current diet before making recommendations. It made transitioning to healthier habits feel realistic and sustainable. Johann is incredibly knowledgeable and always tailors workouts to your goals. He's great at listening and making sure you're working on what matters most to you. They're both genuine, funny, and make workouts fly by. If you're looking to improve your health and want trainers who truly care, I highly recommend Aspire!

My wife pushed me to try Aspire because we were gaining serious weight, and I knew I needed to take…read moremy health more seriously. I'm so glad I did. I'm down 10 lbs, have gained muscle, and most surprisingly I eat more greens now than I ever have in my life. It's actually become a normal part of my diet I'm a huge foodie, so changing my diet and actually making it sustainable was my biggest challenge. Phil somehow found a way to make healthier eating work for me without feeling like I was giving up the foods I love. Johann has been instrumental in my training, helping me push further with weights and gym equipment while improving my posture, strength, and overall form. I've noticed a real difference in both my physical and mental health. They're both super knowledgeable, relatable, and really cool guys to work with. Definitely worth the investment!

I had total knee replacement and I was lucky enough to go there for my rehabilitation…read more The type of quality care that I received exceeded my expectations. Everyone was caring and knowledgeable. As soon as I started coming, everyone knew my name and work together as a team. The owner Sean was very hands-on with my treatment and very motivating. I'm having a second knee replacement at the first of the year and I look forward to going back to PT - 360. I would highly recommend this facility .

Jodie was my assigned physical therapist and she was so great! She genuinely cared, was so gentle,…read moreshe listened, and ultimately I attribute my recovery to her. On my first day of therapy she provided me with exercises to do at home and encouraged me to do gentle movements to help heal my injury. I was referred to complete 12 weeks worth of sessions and each week, Jodie made sure to ask how I was feeling, and ask if the previous sessions' exercises worked well, and assessed the current session based off of my response. Not only was Jodie great, the PT assistants and staff were also so friendly and helpful. Overall, I am so happy with my time spent at PT360.