It's as if Dr. Karim has a magic orthopedic wand handed down from God himself…read more This place is where exemplary customer service meets physical therapy that should only be provided to the likes of Shohei Ohtani and Cristiano Ronaldo. I came in with shoulder pain looking for answers, and after seeing Dr. Karim I feel like winning the lottery would be a distant second in terms of such luck. With a hospitable tone that could put a screaming baby down and equipment that is literally used by the Los Angeles Dodgers - I can only recommend this to anyone with a brain. Incredible experience I can't wait to go back.

Wish this was closer to work or home but somehow I ended up thru Dr referral or network referral to…read morecome to this place which is 40 miles from home and 25 from work.... First appointment must be on a weekday which I expected... Desiree was very professional and rested out my arm which I initially thought was a rotator cuff damage... Ends up my bicep and she said I gotta do less reps at the gym when she was asking me about my workouts... Who knew????? Been there 6 times now usually come on a Saturday 630 or 7AM to avoid traffic going or leaving the area.... Possibly t had been the one helping me in Saturday mornings asking with a few Assistants which all are very courteous and professional... If I lived by this place and needed a Physical Therapist I would definitely come here again.... Thanks to the Team at Marketplace PT in Chino!!!

A "HUGE THANK YOU " to Dr Shah and his entire team. I came to Dr. Shaw after years of knee pain…read more He gave me several options and we decided that knee replacement surgery was my best option. Dr. Shaw made me feel confident about the procedure and prepped me both mentally and physically for it. On surgery day he checked in and again I felt he was the best doctor for this procedure. Everything went exceptionally well. I followed his instructions and had no issues. No infection, or ugly scarring. Of course there was pain during recovery but I just kept working with the in house physical therapy team which I also highly recommend and kept my follow up appointments. Matthew Frydendall is awesome he took the time to really listen to my concerns and always made me feel like my care and recovery were of utmost importance. Both Esther and Melissa at the from desk were extremely helpful and always brought a smile to my face when I interacted with them. This was a difficult journey but I'm to a point in my recovery where I can see how this entire process has dramatically improved my quality of life now and for many years to come. I can't imagine having to go through knee replacement without this phenomenal doctor and his entire team!! I highly recommend Dr. Shaw, Matthew, and the entire team at AO in Chino Hills. PS. I had visited another surgeon in Corona prior to my visit with Dr. Shah and was kind of blown off given a cortisone shot and told I needed PT. No I needed to find a doctor that didn't see me as a billable nameless patient.

Very clean excellent PA,s worth waiting for appointment. X-ray techs very patient with new…read morecustomers.

Very professional, clean and Eric is very knowledgeable has a ton of experience as a physical…read moretherapist, specialized in sports medicine and rehabilitation therapies.

I came here twice for work related injuries and was well taken care of by all trainers. Lydia was…read morevery kind during my treatment and didn't make me feel like just a patient. It was nice to have some conversation while trying to work through the pain I was going through. Neil was another trainer I worked with that ensured I was getting the treatment needed but not overdoing it. I'm very grateful to have both these trainers during my therapy sessions. I also want to say that Eric's manner with patients is very personable which is hard to come by. He will check in with you during and after your sessions to make sure the therapy is right for you and will give you tips of what you do at home to help with your progress. Overall very happy with the doctor, trainers and therapy I received.

Very friendly and professional and the staff really are helping the my total knee replacement…read morerehab. I also have been working with Jim Carry and he is the best. The facility is well equipped and very clean. I highly recommend PVHMC PHYSICAL THERAPY.

This business is a gift for everyone who has the need for physical therapy assistance.They are very…read moreprofessional and caring for everyone of there patients.They provide a structured program for each new patient that helps provide a great plan for every patient's success in their recovery with a plan for success.Thank you Jim ,who is the head professional and his entire staff Richard,Clive,Adam and many more caring professionals that are there to provide a successful recovery to those that want to follow there leadership to succeed.Thanks for my wife's Gail's continued success in her recovery. Husband James Lowe

I have been coming here for about a month now due to numbness issues on my left arm, which gets…read moreaggravated when I transfer my son or go running or use the elliptical machine. After going to another Physical Therapy office through Pomona Valley Medical, I wasn't really happy with the treatments/sessions I was getting so decided to try this place out. It is close to my home and accepted my insurance. My PT is Dr. Leanne and she is great! Not only is she a super nice person, but she's an awesome PT. The treatments she provided and stretching exercises she gave me have really helped! I am happy to report that I haven't felt numbness in my arm for a while now and I didn't get numb the last time I used the elliptical machine or ran! Yay! I still have a few more sessions scheduled, but she has already really made a difference in my comfort with my daily activities. Highly recommend!

Great first experience with Dr. Gavin Garcia. He was informative and educational while he completed…read morehis initial diagnosis and evaluation. A wide open space where everyone was nice and friendly! In a small strip mall on a clean street in Walnut. An overall positive first impression and experience. Make sure that you bring your PT prescription so that they can get it right.

The therapist are pretty good, I found they were knowledgeable…read more Here's my issues. I was referred here by Kaiser, I believe it would have been cheaper to pay their hourly rate and not go through my insurance, somehow I was billed more than there advertised rates. Also, I've paid all my bills but randomly they will send me bills saying I still owe money. I just received another bill in September for something I paid in June. They always say it's a mistake but will continue to send me random bills. I'm sure lots of people just pay without doing the research. So if you do go here watch the bills because they will try to rip you off.

I came here about 4 weeks ago for my knee problems . It hurt to walk and I limped when I walk for…read moreyears. I met Dr Nguyen for therapy and within the 2nd week I was able to walk without limping . The pain in my knee is practically gone . Dr Nguyen set up a routine for me and exercises to do at home . That's the key the therapy at home. My family was shocked to see I am not limping anymore . The front desk is very nice and professional. The rooms and equipment are up to date and clean . I spent years in pain and I wish someone had told me I needed therapy . Dr Nguyen is the best . Thank you Dr

Arrived early for my appointment, checked in and saw people coming in after me being attended to…read morebefore me. Waited over an hour after my appointment. This place is unorganized.

I'm only giving the 3 stars due to the front staff personnel. I've been in healthcare for years and…read morewhen the attitude is given by the front desk, it just ruins the vibe for the whole visit. It's my first time here, I try to get to the location and due to some insurance mishaps my appt location and time had been changed a few times. I arrived to the Crossroads location and quickly found out I arrived to the wrong one. Rushed over and even CALLED the front desk to let them know I was arriving late as a courtesy. As I walk in the front girl screening the appt just started repeating over and over how I was late and the tone was just annoyed right off the bat. Even another lady trying to come in was given attitude so quick too, but watched her as she picked and chose who to be nice to when walking in and out. ON TOP OF HAVING A WHOLE CONVERSATION ON HER CELLPHONE IN THE LOBBY out loud in front of us. Luckily they took me. Accepted my insurance and payment, the girls behind the window were a little nicer at least. The back office staff , especially the girl that took me back was much more pleasant. The conversation was there and the overall vibe was better from her. Finally seen Dr Baez. Super pleasant. Still took me in for my rather short 5 min visit and I was very satisfied. Point being, you can tell when you enjoy your job and when you don't. People can too.

We had a great experience with Josh at SSR Physical Therapy. He played a huge role in helping my…read moredaughter recover from a hamstring injury and get back to doing what she loves. From day one, the staff was incredibly positive, supportive, and knowledgeable. Josh really took the time to create an individualized therapy plan tailored specifically to her needs, which made all the difference in her recovery. Because of that attention and expertise, she was able to heal quickly and safely--getting back on the basketball court and running with confidence. We're truly grateful for the care and dedication at SSR Physical Therapy and highly recommend Josh and team to anyone looking for top-notch rehab and support.

not an athlete, but i'm an avid hiker dealing w a new, major hip issue i haven't dealt with before…read more. kaiser PT just wasn't cutting it, and i've been frustrated for weeks now . decided to try this place out, and i can't recommend it enough . i'll admit i was a little impatient to get my appointment started, but the staff was super friendly and accommodating . once i got on the table, i could tell this place was exactly w i needed . Ryan immediately started diagnosing my issue, traced pain points, and could tell i was frustrated w my lack of progress at other places . he got right to work and started a holistic and hands-on approach that i had been looking for . what was most impressive is how the team moves like a well-oiled machine . ur never really inactive for more than a couple of minutes . they use a timer system for different treatment cycles, and they vary for ur specific needs . what is great is that one timer goes off, and a new team never shows up to transition u from ur previous treatment to the next pretty seamlessly . i can tell they put a lot of effort and passion into their program, and i'm a convert . no bad things to say ! don't wait, tbh