My husband and I rent a 3 story townhouse in Boston. We've been using Tidy Here Cleaning since we…read moremoved in 7 months ago, and are very happy with them; a crew of two comes to our house; they arrived on time, and clean the whole townhouse in 1 hours 45 minutes. They definitely go the extra mile to ensure satisfaction, especially Mary. I give Tidy Here Cleaning Service my highest recommendation!

TIDY HERE CLEANING IS THE ABSOLUTE BEST!!! I was shocked at how professional and attentive this…read morecompany was! I have had 10 plus cleaners in last 3 years, this company goes over and beyond! They are very meticulous and articulate. They get ever little corner and did the best job by far!! HIGLY RECOMMEND USING THIS COMPANY FOR ALL AND ANY CLEANING NEEDS!!!

Cleusa and her team have been cleaning our home for almost three years and we are really happy with…read moretheir services! Always on time and very reliable. They do a beautiful job, which is no small feat, because we have two small children, and our house is usually kind of a disaster. I am grateful that she is flexible with our schedule as well. Highly, highly recommended!

Cluesa and team do an outstanding job cleaning my house. Attends to all the details, scours the…read morekitchen and baths thoroughly. House looks immaculate when done. Reasonable rates. Totally reliable and responsive Highly recommend to anyone.

The cleaners themselves may be kind, but zyp is sus, over-priced, and their customer service is…read morehorrible. Literally had the worst experience with them that I had to create a yelp account just to write this. Me and my roommate received a promotional card that said "25 dollar cleanings!". We have a very small apartment and we only wanted 3 tiny rooms cleaned as a one-time thing so we could start the month off fresh. As soon as the cleaner arrived I knew we had made a mistake. She brought her ~10 year old daughter with her, and said her daughter doesn't understand english and that she had trouble communicating herself, WHICH WOULD HAVE BEEN FINE if not for what happened after, but it was honestly horrible & weird watching a little girl mop, anyway, about 45 minutes in, the mother handed me a cell phone and apparently it was her boss telling me the bill I received on the app was not correct and 70 dollars needed to be added to it since it was our first cleaning. I was extremely confused and asked her to further explain but she just repeated it and said, "don't worry it's a one time thing". Then the cleaner herself started saying the same thing repeatedly as I looked at her confused. How was I suppose to say "Okay no!" and kick these people out of the house after 45 minutes????? I planned to call back to at least understand the extra charge, but I would NOT have been writing this review if there was just that charge and no other issues. The mother and daughter left an hour later, the place was only cleaned on the surface, (floors were washed, counters were wiped, that's about it) I would have been unsatisfied regardless, but for the fact that I ended up being charged ~180 (I really thought it was going to be ~85) for 3 rooms you can hardly even spread your arms in is ridiculous. (The kitchen is 1/4 of the living-room, the bathroom is a short hallway w a toilet, and my bedroom is a small boston college apartment bedroom :,( ) The worst part so far is that I called to ask about the fee and possibly fight it only to find out that we are FORCED to have 3 more of these overpriced and suspicious cleanings. Zyp has been messaging me for months now brining up that the next cleaning is coming and I have to keep calling, asking to speak to a manager, and putting off these overpriced and unprofessional cleanings. I got a text at 11 pm last night asking if I was "ready to resume my cleaning for tomorrow". The whole thing is a nightmare. Stay away!!!

Beware. This company charges you without your permission. I ordered one cleaning for a bathroom…read more The cleaner didn't show up. When I called to complain and ask for a refund, their customer service said they couldn't refund but could send a cleaner to deliver the service I ordered in the first place, with no extra charges. So I accepted it. However, a few days later I found out that they had charged me the price of the full service again, without me knowing it at all. If I hadn't checked my credit card records, I probably wouldn't even notice this second charge. Their customer service was really hard to communicate with as well. So if possible, don't choose this company. If you choose to work with these people, be very careful and double check how much and how many times they charge you.

My wife and I never had a professional cleaning service before, so we don't have much to compare…read morethem to, but here is what stood out to us: - Communication was prompt and friendly - They showed up on time as promised - They said it would take 3 hours, but it took them 4. I consider that a positive, as I think it means they made sure they did all the work - They did all the work! :-) We feel like our small house hasn't looked this clean since we bought it - They texted us a few hours after the job was done, saying that they believe they missed the kitchen floor. I believe that was true, as it didn't look as clean as the rest. They offered to come back for it, which we gladly accepted. This is how it should be! Address any mistakes you make, and make sure you leave the customer happy. We are happy, and will gladly have them back for future cleaning jobs. Thank you Gisely and Fabio!

Gisely and her associate are wonderful! Very thorough and professional. Fair rates and very kind!…read moreCan't recommend them enough!

We are so happy with Ana' s services. We have used her team for a year now and every cleaning has…read morebeen exceptional. I am always amazed and relieved to come home to such a clean house on the days she is there. The attention to detail every time is appreciated. Her pricing is extremely reasonable and she is always flexible if I need to switch days. Thank you to Ana and her team!

Significantly higher price quoted at walk-through, than over the phone - without much explanation…read moreabout cost of services. Told staff would spend 2-3 hours onsite to do a deep cleaning (only 4 bedrooms, 1 bathroom, hallway). After the walk-through, there was no response to my voicemail asking to finalize details prior to arrival (e.g., types of cleaner used). RESULT: Although courteous, 2 staff members arrived 20 minutes late, rushed the job (45-50 minutes), relied heavily on chemical sprays, and did not do a thorough cleaning. (Service provided a few days prior to Thanksgiving of 2015). A cleaning company should conduct a professional walk-through, review your cleaning preferences, provide a quote for specific services/number of hours, be communicative - and follow through.

I was matched with Chris via Angie's List and could not be more pleased with my service. She spent…read morean extra 20 minutes beyond what was scheduled to make sure she she did the best job she could, including doing extras like washing my dishes (I do not have a dishwasher and told her not to worry about it) and getting so much junk either in the garbage or into its proper place. She was kind, punctual, and thorough and I could not be more pleased. I will be hiring her again for more regular cleaning and have no reservations in recommending her to others.

She agreed to clean my home, asked me to send her pictures. I agreed. She showed up late for the…read morejob, did a tour of my home. She said she would be back with additional help. Sh never returned. She was unprofessional and RASCIST! I do not recommend her to anyone!

I don't even know where to start with this review. Gina came into my home at a point in my life…read morewhere I was living between three different houses, working two different jobs, and commuting 4 hours each day.. my life was work, commute, sleep. On the rare chance I had a day off, it would be spent cleaning and organizing everything I had pushed to the side throughout the week. I felt like I was going around in circles, cleaning up the same mess of a disaster week after week. Gina helped me go through every item I had. I got rid of so many unnecessary items I had laying around, when Gina was done with everything it felt like the greatest weight had been lifted off of my shoulders. She helped me through the entire process, because if I had been left to do it on my own I probably would not have gotten rid of anything. The best part is, I don't miss anything! My house is not a mess at the end of the week because I don't have unnecessary items taking up space. Gina cleaned my home like it had never been cleaned before, and after that she rearranged the furniture so it flowed better throughout the house. Everything felt so zen, it was amazing. I cannot thank Gina enough, I recommend her to all of my friends who are feeling overwhelmed at the state of their home. She does not just clean, she puts you on the path for success by creating a manageable environment. Thank you Gina

The team at King's cleaning has cleaned two apartments for my real estate company in the last few…read moremonths. In both cases they did an excellent job. New tenant's were happy they arrived to clean living spaces. Quote was a little bit more than Amazon cleaning but the delivered service was considerably better--greater attention to detail (windows, closets, tough to reach areas of floors). Planning to continue to contact King's for apartment cleaning, etc.

The best in boston. Professional & quality service from start to finish. I hadn't cleaned my house…read morein a few months due to an injury. My house was full of dust & was a total mess. They cleaned my house so well, it's almost unrecognizable. Very glad I hired them to get the job done. Definitely recommend & will call them again when needed!