So disappointed in my recent experiences here. On Friday, 4/17, I placed an online order for two drinks. My sister's hot vanilla latte was made perfectly but my Iced Vanilla Latte with Popping Pearls was not. They did not add the popping pearls. I was slightly annoyed but whatever, not the end of the world. The following day, we placed another online order. Once again, my sister's hot vanilla latte was made perfectly, but my drink was not. I ordered the Iced Vanilla Latte with Ube Dream Top and I received what looked and tasted like a hot matcha latte with ube dream top? I do not like matcha and I didn't like or drink the one the gave me. Unfortunately, both days I was in a rush and was unable to go back and have them fix it. Very frustrating and disappointing considering how expensive it is. read more

Peet's Coffee - The drink I got - Coffee & Tea Near Me - Oakland, California

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The service is really slow at this location. They also do not have the best customer service either.

This Peet's has been my place of choice to get some of my busy Saturday morning started. We normally come here before my kids hair cuts appointments. It seems to never fail that hair cut days end up being some of our busiest Saturday. The kids enjoy there snacks while I get my triple shot latte in. Staff are always kind. Seating and be tight some mornings. But the drinks and snacks are always reliable read more

Would've been a 4-star review if it hadn't been for surprisingly sexist comment a female employee made. Was in town and had some time to kill before meeting up with family, so we decided to use that time to stop into Peet's. First time in this location, and probably because of the weather it was pretty quiet. Quieter than normal for an early Friday evening, according to the young lady at the counter. We ordered several drinks to include; two Vanilla Cappuccino's, a Peppermint Mocha, and a Vanilla Frappe. Our drinks were ready to go real quick, and we sat and enjoyed at a few tables near the counter area. The only off putting thing about this visit occurred while sitting and enjoying our drinks. Where the female staff were conversing and one of the girls replied; "Finally, a man's that's worth something!" My son and I just looked at each other since he heard the comment as well as I did; surprised that she'd actually say that in the store. With male customers literally within ear shot of her. Overall: It's probably best for employees to keep their negative comments about the opposite sex at home. And not express them openly while on the job in front of said customer base. read more

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Came on Wednesday at 10:30am the people working here were VERY rude. Not welcoming and not helpful. I will never step foot in here again.

Nice seating area, great view, good food! I really like the jasmine pearls with a splash of milk for the days when I need to be on the run. read more

Peet's Coffee - Coffee & Tea Near Me - Oakland, California

Today, I visited this Peet's to meet with a client and work online while waiting for my daughter to get out of school. I had been there for quite some time without any issues, on a low-volume conference call, mindful that I was in a public space. About 45 minutes before I planned to leave, a woman came in and sat next to me. She interrupted my call to ask if I had headphones. I politely said no and continued. She then demanded I move somewhere else, despite the fact she had just arrived and there were plenty of other patrons using their devices without headphones. She complained to the manager, who confirmed I had been there for a while, was not disruptive, and had not bothered anyone else. When she didn't get the outcome she wanted, she began playing loud music on her phone. I ignored it at first, but eventually turned my own volume up slightly to block it out. At that point, she and her companion began antagonizing me, making loud, insulting remarks about my appearance. I am bald due to breast cancer treatment, and they targeted that in their insults. Two unrelated customers overheard, and one even told management the woman's behavior was inappropriate before leaving. The harassment escalated to the point where I left early to avoid further confrontation. Management tried to be neutral, but the verbal attacks, especially those mocking my appearance left me humiliated and deeply uncomfortable. I've never experienced anything like this at any Peet's location. This was not just a disagreement over seating, it became targeted harassment in a space where I should have felt welcome. Unfortunately, because the woman claimed she frequents this location and "always sits in that area," I will not be returning. read more

I happened to be in the area on a Saturday afternoon and saw that this location of Peet's offered a discounted leftovers bag on Too Good to Go app, so I decided to order it. When I arrived and mentioned I was here for a Too Good to Go pickup, it seemed the bag wasn't necessarily prepared ahead of the pickup time, but instead one of the staff went and selected all of the pastries and put them into smaller bags for me, then put all of those into a larger bag. I don't necessarily mind since it was still pretty fast and friendly service. I received two maple scones, a chocolate chip cookie, and a brownie for $4.40 total which was a pretty good deal. The food still tasted pretty good and not stale when I ate it. I don't particularly like maple but I did like the maple scones since the maple wasn't overpowering, and they are nicely crunchy without being unpleasantly hard. I liked the chocolate chip cookie too, just wish there was more chocolate. The brownie was also good, though not mindblowing, and definitely more dry rather than moist by the time I ate it (but not surprising, as these are leftovers at the end of the day). read more

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Hello- I wanted to praise the two staff members at the Peets location in Montclair (Oakland): Bella and Grace Excellent customer service, genuinely kind to all the customers that they helped. No matter how busy they got, they were both very attentive to their customers and served everyone with such a friendly attitude. Kudos to Bella and Grace! Thank you read more

My favorite place to read the New York Times on the weekend. Consistently great coffee from internationally grown beans. Matt says if you are in Montclair for the farmer's market, come by for a cup of Joe read more

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Other than the prices, this is a great neighborhood Peets with good service and good drinks.

Great food, drinks, and even better the service. This is my favorite Peets for a grab-n-go or a longer coffee and chat. Be sure to stop by if in Montclair. It's the fastest and best option in that part of the Village. read more

Now several months later. There are no more dogs running loose! A new, larger sign specifically targets those rude people who assume that everyone wants a dog running around to annoy the customer. Yes, I do like dogs and other pets. But, not around my feet or in my lap or eating treats in front of me. Now, dogs are on a leash or they are tethered outside for everyone to enjoy. Thank you Peet's. read more

Coffee is decent, I'm a huge fan of Peets but this location, specifically Ilias (I think that's how you spell his name) who took my order, needs customer service training. Not a hello, how are you just a literal "what do you want", I'm kind of shocked honestly because Peets is usually on top of great coffee and customer service. They seem to change attitudes for regulars, nice location but I'll try other coffee shops next time I'm around read more

Peets is peets. Always here for energizing your day from early morning!! Their Caramel Frappuccino is the best. Thanks guys and keep making coffee this way please! :) read more

Been coming here for a long time. Last week, I waited 15min for my order, after taking my first sip, realized that they had completely given me the wrong drink, but was in a rush so I couldn't go back and let them know. Today, to try and avoid this same problem, I ordered in the app. My order came out ten minutes later than it was supposed to. Not sure I'll be going here anymore, especially with so many other options in the neighborhood. read more

Used to go here regularly, but now the people working are so rude to everyone that I'd much rather support one of the locally owned coffee shops. read more

Peet's in Montclair. There's not a lot to say here. It's not the most overwhelmingly stunning store; just the same as every other Peet's -- wonderful aroma of fresh ground coffee, spacious seating area, etc. For whatever reason, I have yet to find a Peet's with a clean condiment bar, and this one is no different; It's sad to see the trash overflowing onto it. I decided not to post a photo of the mess. The coffee is always hot and tasty, which is what keeps me coming back. That, and they always have a nice selection of pastries. Yum. read more

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This is like any other Peet's. They have all the offerings and plenty of space to work. However, there are not that many outlets which lead me to believe they don't want to encourage people setting up shop to work. Pro tip: There's a concentration of outlets in the extremely small booth area. Wait for a person to leave if you want to get a good spot! read more

Great service! Clean location. I don't normally visit Peet's Coffee; yet, this place definitely deserves 4 Stars! They do provide similar drinks to my preferred coffee place. And the prices are competitive. The staff are friendly and seem to work earnestly to get your order out in a timely manner. Nice and cozy location with friendly staff. read more

Located on the Main Street of Montclair Village, this is one of my go to Peet's. I usually do a mobile order and they are super efficient- almond lattes are my thing and they manage to make the milk light and fluffy. They have WiFi and ample seating inside, with a couple of benches outside. read more

Peet's Coffee - Coffee & Tea Near Me - Oakland, California

Here in Montclair Village, we have this little old Peet's Coffee as well as the larger and newer Starbucks just around the corner. I tend to alternate between the two depending on my caffeine cravings, but I've recently chosen Peet's more often because I prefer the Peetnik Rewards program (currently double points through October 25!). Service is always friendly and efficient here at this Peet's location. The space is cozy and they offer free WiFi, so it could be a good spot to get some work done if you manage to grab a table. However, if you're looking for a brighter space with more seating, the nearby Starbucks might be preferred. My drink recommendations: I'm really digging Peet's new medium roast Vine & Walnut Blend when I just want a simple drip coffee. They also make a mean matcha green tea latte (I like mine unsweetened and with almond milk) which continues to be my all-time favorite Peet's beverage! read more

This is a so-so Peet's location. It's a little dark and drab, and it doesn't compare favorably to other Oakland-ish locations, such as the ones in Temescal (on Telegraph), Emeryville (at the Public Market), or Alameda (on Park). Also, I'm not sure if it's just this location or a new corporate-wide policy, but the free wi-fi (with purchase) appears to have been reduced from two hours to only one. Even the Starbucks across the street, which really doesn't encourage lounging, offers two hours. read more

At this point Peet's is more of a social event than being about the coffee. You always run into friends, and the people who work there know everyone and their coffee order. So for that, they get 4 stars. WiFi medium: 6 1/2 min video upload = 68 min read more

Peet's is always good place for consistent coffee and espresso drinks. It's difficult to maintain a well-known product when the company has experienced the growth Peet's has in recent years. I have a Peet's in Orange County that I visit nearly every day and the service there is amazingly friendly and efficient. So even though the service here is fine, they attention to detail may be a bit off here. The latte was barely warm, which I know because I didn't even think of needing a java jacket. The cold brew was cold, so no problem there. read more

Cute court, community feel, always quick when ordering on app, friendly. The only drawback is sometimes the croissants are stale.

I have been buying peet's cappucinos for as long as I have been in California and find that when I order a dry cappucino it almost always comes out perfect, and I always compliment the barista. 4:30 pm today I go into the peets in Monclair Village and describe what I want: a dry cap with 1" of milk and the rest all foam. 2 minutes later I got a latte that had to go on a diet! I told the barista that a dry cap is MOSTLY foam, with a litttle milk at the bottom of the cup. She said that thats what she made but would be happy to make it again. The next one was worse than the first. I asked the person at the register for a refund when the barista said she'll do it right, telling me I should ask for a bone dry cap. OK, let's see a bone dry cap. If screwing up a coffee was her intention , she got it right. My instinct was to throw it at her but my better judgement said let it go. I left with a hot glass of milk and swearing I'd never go in there again. When you usually get excellence from any Peet's, its like the world got turned upside down when they can't get it right. OK, I'm spoiled, but I'm paying for what I want! If my client wants something specific, why would I give anything but that? Peet's, take a little more time with training!!! read more

Undertow. Get this drink now. I'm not exactly sure how new this concoction of hand pulled Espresso Forte, natural Madagascar vanilla syrup, and cold cream is, but it's fantastic. I stopped in at this location a few times and I liked the atmosphere and friendly service. It's in a quaint part of Oakland Hills so there are plenty of shops to browse if you want to walk around with your coffee. The usual Peet's goodness applies here of course: Fresh brewed strong coffee in a chill atmosphere. read more

Peet's Coffee - Undertow (double) - Coffee & Tea Near Me - Oakland, California

Every time I come here I am very impressed, the staff here are friendly and efficient and I always enjoy the customer service here. My visit today included Matt, he was kind, friendly and helpful! I am sad that there is no longer coconut whipped cream or hazelnut syrup and I keep hoping that they will bring it back but when it comes to this specific store I am very impressed. read more

amongst the chains, Peet's has the best tasting coffee. place here is small. a little confused lining up since room is lacking. people civilized so no much of a problem. brew: decaf. major dickinson (2) -rare time drinking a decaf. -not as flavorful as regular, still a good brew drips: -in and out within 5 minutes -coffee went fast.. read more

I enjoy Peet's coffee. I do NOT enjoy this location, because parking is a nightmare. There are tons of soccer moms in this location who need the extra caffeine boost so they can lift their really heavy diamond rings. On some occasions you encounter the overindulgent parents who let "Madison" take forever to pick a treat out of the display case, when i REALLY need my coffee. Consider yourself warned. read more

This is my local Peet's. Hail Peet's. All Peet's deserve five stars. That's the rule. read more

worst customer service ever today they lost a customer that spends over $200.00 a month there, the mobile service is killing there inside service to customers waiting worst part they don't even care. I will never go back there. read more

Superior coffee than Starbucks . High volume shop everyday (don't people work in Montclair?) Service is good despite insane foot traffic. Prices are comparable to Sbux- read more

Decent Peets located in a nice section of OAKLAND. Standard coffee fare. Semi-clean store. Okay place by me... read more

I love the way Peets smells. I love the way there are always giant friendly doggies outside, just waiting for you to pet. My favorite thing when the weather is hot is get one of their delicious iced coffees. Not a frothy thing - just a plain 'ol ice coffee with plenty of cream. Mmmmmm.....can't wait for it to get hot again! read more

Peets is sort of a satellite office for me - I'm there at least 3 times a week. The staff here is all very friendly, the coffee is great. On the weekend it's a mad house, especially Sunday with the farmers market. Wouldn't even think of going somewhere else... that is unless there's a blue bottle near by. - Aaron. read more

Peet's in Montclair never fails. The staff is seriously so friendly that you want to work there! A few of the staff even know my usual drink (small lowfat latte), which is helpful, but also makes me realize I go there way too much. Several times a week I bring my dog and tie him up outside (which he appreciates since Montclair is dog mecca) and get my latte and occassionally a muffin or something of the sort (tasty pastries). I prefer Peet's espresso drinks to Starbuck's and I appreciate that they offer lowfat milk. Their coffee is not for weak stomachs and will get you buzzin all mornin. Latte Drinker Tip: I noticed that the only difference between the small latte and the medium latte is more milk! Both have 2 shots of espresso, so if you are watching your calories and want more bang for your buck, go with the small! Enjoy and see you at Peet's! read more

My favorite coffee place in Montclair Village. A few months ago, they went through a remodel and have more inside seating. The place is abuzz on weekend mornings with local cyclist, bikers, moms, dads, kids, students, etc. all getting their morning fix. The regulars seem to know each other. I suppose it's like a 21st century Cheers -- where everybody knows your name. Well, at least somebody might. After a few years drinking Peet's coffee, I gag on other coffees in the Village -- like the coffee across the street and the coffee a few doors down. Compared to other Peet's places, it's bigger than the tiny ones and cozier than the bigger ones with 10 tables or so inside. I'd say this Peet's has about half that seating -- about 5 tables inside. Oh, watch for road rage scrambling around for a close parking spot. If you don't want to spoil the mood of good coffee, just park in the garage around the corner. read more

I love Peet's ! The barista who helped me was super nice. I asked if peppermint mocha is still being offered and she advised me that they always have the syrup year round to make it. They just advertise it during the holidays. Just FYI, parking is a pain in that area. But still glad there's a Peet's ! read more