This is my number one Choice to keep my Carrier Ac roof unit up to Par…read more Unit installed with the house in 1979. That's a long life. I do my paid Annual tune up with Sampson. Today i have Dylan again and an assistant. They would change my ac house filter at no charge if i have the replacement. But i do it myself every 100 days . ....so its also due this week. ...I get them online now. This is a great Vendor. update later AM. : i needed two areas resealed that might weep or are weeping. And a exposed to the sun/weather insulated wire that finally is cracked and would let in water (rain). So, they offered me a choice i could do it with advice and pictures or let them go back up and finish the three items. So the new house policy is less ladder work for me , so simple decision. Handle it Dylan !! Ok Sir, we're on it.

Long and detailed, so TL;DR - Use these guys!…read more Our Carrier 4-ton A/C went out one evening recently here in southern Arizona. Not a good thing when temps on the horizon are projected to be at 100 degrees or more. I did some self-diagnosis and changed the fuses in the outdoor disconnect box, replaced the capacitor with an Amrad (US-made, high quality), and installed a new contactor - all the common failure items. No luck. I'm wise enough to know that going up in the attic was a no-go at my age, so decided it would need the services of a pro, and did I ever get one! I had previously read a glowing report on social media about an HVAC company here in the area, so after reading their Yelp reviews, I gave them a call. Kyle from Samson & Sons Heating & Cooling came out the following morning, and before beginning, we discussed (and he really listened to) the steps I had previously taken, which helped him to decide where to start, and that was the air handler in the attic. In less than five minutes he had discovered the burnt remains of electric power wires at a burnt wire nut. Thank goodness it was all contained inside a small metal connection box, where charcoal SHOULDN'T be!. Since Kyle has previously worked as a journeyman electrician, he knows how to properly make connections using wire nuts (think twist wires together first), so that problem is highly unlikely to reoccur. This HVAC failure is complements of the original DH Horton HVAC sub-contractor, which I won't mention in text. Kyle told me he knew who the installing contractor was before I told him, as he had already noticed the ALUMINUM refrigerant lines crossing the attic. I believe they're supposed to be copper, but you KNOW which is cheaper! Kyle pointed out the electrical tape wrapped around the ferruled tubing connector, supposedly to keep air from oxidizing the aluminum tubing, which (after a long time) eventually creates a refrigerant leak (think dis-similar metals). In time, everyone in our development will likely have a problem with this. And so, we again have cool air inside, accomplished at a reasonable cost. These guys KNOW THEIR STUFF, and the science behind providing a quality job! Please, Mark, remain an independent, and don't sell out to "private equity" in my lifetime! You guys are a true Tucson Treasure!

Ethan was our service person and he was on time, communicative and thorough. Jumped in the roof and…read morewas finished in a timely manner. Company went through a number of hiccups with service people but I think he's a keeper since his dad Matt worked there too.

If you're looking for an honest, no-frills HVAC company that won't upsell you on parts you don't…read moreneed, Cool Willy's is it. We met Carlos and Lizzy at a Tucson Roadrunners game. After a terrible experience with another A/C company, their knowledgeable, gimmick-free approach was a breath of fresh air. No "spin the wheel" tactics--just a real conversation. I sent their General Manager, Jim, the estimate I'd received from the other guys and a separate second opinion along with my concerns. Instead of speculating, Jim sent James out to evaluate our system personally. James spent two hours inspecting everything and discovered the previous company had recommended a massive amount of unnecessary equipment and failed to mention that the actual issues were caused by their own poor installation. The best part? Cool Willy's didn't charge us a dime for the visit, calling it a "re-evaluation." The next day, they sent an estimate for the actual repairs that was less than half the price of the original quote. It's rare to find this level of integrity.

I've been using these guys for years now. They always show up when they say they will, they don't…read moretry to up sell all the time. Time after time their quotes come in under anyone else's. You can trust them to give you good value and get the job done. So far, I've used them for. -AC Repair and replacement. -Plumbing repair and installation -Electrical repair -Renovation They are my go to vendor.

I love these guys! They are honest, on-time, and very professional. They installed a brand-new HVAC…read moresystem for a condo in Oro Valley. Thanks to them, I pay less for AC, and I have an incredible unit for many years to come!!! :) Give me a shout!!!

Still the best in town. Unit stopped working very late in the work day, called, they would send…read moresomeone over the next morning which is normal and usually fine, but I smelled burnt metal and told them I was nervous about that. They sent someone over that night to check things out. Ordered parts and up and running in a few days. THE best place there is, no upselling, friendly and efficient as always. Thank you this time to the owner Jim, and to Crystal, Faith and Soop.

Required several callbacks on improper installs. I ended up fixing things myself. Rip off charges…read moreand refused to document hours worked. I would recommend only to people I hate.

My AC didn't seem like it was operating properly. Despite my thermostat being set for 75, when the…read moreoutside temperature was 101, the thermostat showed the inside temperature being 84. The air flow from the registers read 80. I had a very positive experience with Todd from Rincon. When I showed him the figures, he speculated my AC was low on refrigerant. He gave me a price estimate assuming refrigerant had to be added to the AC unit. After checking pressure readings on my AC unit, he added two pounds of refrigerant to the AC unit and the air flow temperature started coming down. He then checked for possible leaks and found one which he was able to repair. During the time he was working, Todd answered my questions which helped me better understand what to expect regarding my AC unit. I am delighted to report that the inside temperature eventually dropped down to the thermostat setting and the air flow coming from the registers was 20 degrees cooler than the inside temperature. Todd indicated that is what I should expect. The next day everything is working as expected. The Inside temperature matches the thermostat setting and the air flow from the registers is 20 degrees cooler than the inside temperature. Todd was easy to communicate. He was able to repair the leak and didn't charge me for it, which I appreciated. I will be requesting him for any future servicing my AC might need.

Asked them to come over and fix my roof heatpump. Took a circuit board out and told me it was…read morefried. Eventually gave me a quote I guess it was fair. Called twice to get my circuit board back guy came back without it. Our daughter had just died and didn't have time nor was in the mood to deal with it. Now I'm thinking I'll report the theft and go to small claims. Anybody have any ideas.

The first two bidders said I needed a new roof, 14k and 17k. Enrique Jr. was my estimator. He told…read moreme my roof is old but that I do not need a new roof, just a good power wash and coating. For a fair price, which is all you can ask, really. After seeing the results, I'm very happy I went with Renewal.

I highly recommend this company. Had my AC serviced by this company. On time. Polite. Thoroughly…read morechecked out the whole unit. Certainly will use them again.

I contacted the company to get a proposal to replace my roof-top HVAC. The gentleman who came to…read morediscuss that prospect was courteous, personable and professional. I had had another proposal and knew the equipment I want (1 of 2 possibilities) and so requested quotes on both. Both quotes were significantly lower than those from the other vendor, so I accepted one. One of the reasons I sought a second proposal was that the first company had lots of reviews averaging in the 2.0-2.5 range - I don't remember exactly - primarily due to complaints about pricing and follow up service. I looked for companies with much better average reviews and found this one, which has excellent reviews virtually across the board. Installation was scheduled within a couple of weeks. The installation crew came beforehand as agreed to do some final measuring, and showed up on the agreed-upon installation date when expected. They completed the job within the time they had estimated it would take, made sure I understood how to work the thermostat, showed pictures of the installation, and cleaned up after themselves properly. I am delighted to be working with these folks and recommend them highly to anyone considering a comparable project.

Putting what I basically said in my Google review. Pretty much just two techs and a truck. I set…read moreup an appointment for an AC tune-up. I got the following email : Jay De La Riva May 4, 2026, 3:00PM (22 hours ago) to me, service Hi Lou, We would be happy to assist. Please call us at 520.867.9861 and we can coordinate a time that works best for you. We could not leave you a voicemail, we also will need your address to schedule. Thank you, Jay De La Riva Platinum Air I pretty much know this in untrue--since they are the only "people" having trouble with my voicemail. I called the number on their website. The tech on the other line seemed confused as to why I was calling and asked if I "tried the office"...I said I did and "I got you"...his response: "I am the 24 on duty tech"...I must say, kudos to them for getting such a high yelp review! It is obvious I was "taken for a ride" by their website and they are not as big as I thought--their quality is probably going to suffer over the summer...In the end, highly recommend going someplace more established. It still was impressive they were able to "fake out yelp" like they did.

The professionalism! Of all the companies I interviewed to repair damaged sections of a sewer pipe,…read moreGoettl exceeded my expectations. I was especially impressed with the details provided in their estimate, their timeliness of responses and the quality & organization of the on-the-job work. Plus their price was the lowest bid! Kudos to the team that worked on my project

We recently had Mark Espinosa come out to our home to do some maintenance work on our hot water…read moreheater. Mark was professional, thorough, knowledgeable & friendly. He explained his work as well as potential common issues that arise with hot water heaters in Tucson. He took time to show us the work he completed. We have a maintenance plan membership with Goettl & find it to be very helpful. Well worth the membership cost.

I'm so glad I chose to get my mini split installed by AirZona Heating & Cooling. Juan came out and…read moreassessed the room in my garage's needs and picked the right sized mini-split for the room. He gave me several different options as for the SEER ratings and brands. He was very professional and patient answering all of my questions. They were able to install it on the day I preferred. Conrado, Diego and Juan showed up that morning and Juan took his time explaining the install to Conrado and Diego. I had requested that they didn't run the electrical lines on the outside of my house so they ran them up into the attic. My install was a bit abnormal in that the run for the refrigerant line was longer than the standard 15' so Juan came back the very next morning to finish installing more refrigerant into the system and get it fully up and running. Juan also spent a few hours adjusting the insulation above the room in the garage and took photos so I could see his good work. These guys didn't cut any corners. They were professional from start to finish. Their website is top-notch along with their vehicle wraps on their vans. They are doing a great job in this industry and it is nice to know I have them in my corner!

We have lived in our home for 27 years. Our master bedroom got "some air" and "some heat. AirZona…read moreinstalled our new air conditioner and heater, it is the first time we can actually feel the heat and air conditioning. I can't wait for the summer. Alex came out and explained about the unit we should have and listening to his expertise we agreed. The employees were professional and pleasant. They finished the job within the time allocated. We are extremely happy with the unit and the people who arrived at our home. I would highly recommend this company!

John and I paid attention as Elijah worked systematically and throughly to inspect and prepare our…read moreA/C and a rental A/C as well as split units, for another hot summer. A father son team. Recommended to us by a friend who has longevity with Affordable A/C and no regrets John and Marcia Flowing Wells area

Great service and cost. Our AC died and they came out and were the lowest bid. Its a Vet run…read morebusiness and his Son works with him