Customer service was not pleasant. couldn't even help me find some simple wheels and tires told me none of their stuff would work for my car. went down the street to Revelation hobby got the exact same bag of wheels that Pegasus sells fit perfectly fine. because of their ignorance and arrogance they lost a sale. It's employee's like that, that bring the business down. read more

Pegasus Hobbies - Rc car with different branded wheels - Hobby Shops Near Me - Upland, California

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Went to Pegasus hobby June 2. I always go there. I spend lots of money but today I was shocked at the customer service Aren, which work in RC cars was trying to explain to me about something that I didn't understand. He told me maybe I should take another hobby I was shocked. He said that I asked him is that how you treat your customers? I had to leave out and come back in to calm down before I confront him about it. I don't think anyone should be treated like that when you spend that kind of money in a hobby store. read more

This place is unmatched in its category. The stuff inside is presented very nicely. You will buy stuff. You can't resist. read more

This place is cool in the sense of they have a lot to look at and more then what over hobbie stores would have but the people aren't the best don't like answering questions or even having a conversation I was trying to ask questions about my UDR and I got one word answers and definitely not the help I needed they just gave me to the mechanic there who once charged up the ass to fix definitely nicer then the other guys but lowballs the hell out of you place is cool but if you need help don't go here read more

Place it pretty cool but that's about it the service is not very good non of the employees are even in a decent mood everything i asked questions about something it always seems to be a problem. The service part repair guy is nice but i wouldn't recommend selling your car their he will just low ball you. read more

Haven't been here in a few years, but they've moved to a new location just a few spots down the street from previous location. Place seems to be much larger, but they no longer have the outdoor RC racetrack in the back - used to be able to see it from the 10 fwy. They have a huge selection of hobby items - RC, models, die cast, etc. you could spend a lot of time in there looking at all of their selection. I love building model cars and they have a lot to choose from. Workers are very friendly and helpful. If you need something, they'll help you find it. Prices are fair. There's not too many hobby shops anymore, so glad that Pegasus exists and provides good service and products. Definitely worth a visit if you're a hobby enthusiast or looking for something to get a hobby enthusiast. read more

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First timer and I was impressed by the variety of items they carry. Anything from R/C cars, R/C planes, trains, games, puzzles, paints and so much more. Great place for collectors or hobby enthusiasts. The store itself is huge and organized by category. Staff were friendly. I had a fun time walking around and looking at all of the different items. There aren't very many hobby shops that exist anymore so it's definitely worth a visit if you're into this kind of stuff. read more

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Awesome place, so much to look at. Lots of hard to find kits. Lots of modeling supplies

Customer service Sucks. They are supposed to hand out receipts after every transaction and when u go back and ask for receipt "oh our system is 20 years old we can't go back and get the receipt" then in that case yall should update your system it's 2026. Really Disappointed read more

First time here and I was impressed at how much stuff they have - especially all the model items! They have so many things - from airplanes, trains, cars, spaceships, landscape, etc. There were even things from old movies and tv shows. There were also puzzles, small stuffed animals, and other toy items. I didn't buy anything this time (although some of the mini stuffed toys were so soft and cute!), but it was cool looking at everything. Not sure how pricing is since I don't build models. But other things seemed to be reasonable. One of the guys at the counter has been there for a long time. He's quite a character and was funny and cool with us. Other workers were helping people, too. It's worth taking a look, especially if you like to build models or want to get one for someone. read more

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Yep I'm old, this place is like the hobby shops of my youth. It was nice seeing what I was looking for on the shelf in front of me instead of on a screen. read more

Pegasus hobby shop is very good I've bought items cars r.c s. An delt with there service there very good

3 years ago my wife and I went out shopping to celebrate our Anniversary. One of the places we stopped at was Pegasus Hobbies, as I had been considering taking up slot car racing as a hobby again, I was really in to it as a kid, and so was my Son when he was a youngster. All of the staff was friendly and helpful, but Eric in particular was very instrumental in getting me excited about re-visiting an old childhood obsession. In the three years since, Pegasus and their staff have been very helpful and supportive. They have never tried to sell me anything I didn't like or want and they've always seemed genuinely happy to see me, greeting me with a smile whenever I entered the store. I once had to exchange an expensive car months after purchasing it and they were happy to oblige, even though I didn't have the receipt. I read a review where one customer called them racist. Not true, I'm African-American. If you want to take up a new hobby or re-visit an old one, there's only one place to go. Pegasus. read more

I've gone to this store twice and the prices are ridiculous. I first went a few years ago to buy a Losi 22s drag car. Told the employee who pulled it up online and the price on his monitor was $199 but when he scanned the rc he said the price was $320+. Told him I'll buy it online before he and another employee heckled/ pressured me to buy it and telling other employees to not help me anymore. Went again a couple weeks ago to see if there was change but the prices are still $100+ what you can buy online. Terrible prices and worse customer service. read more

So happy to see a business like this is thriving - toys / hobbies that don't include a screen or Wi-Fi is a beautiful sight in 2023. Ended up walking out with an RC car - employees are passionate about the sport and set you up with a budget friendly, realistic purchase. read more

I'm a big Gunpla fan and was looking into some hobby shops that are near where I live. Thanks to Yelp, Pegasus Hobbies was one of the top results and decided to make a visit to the store with my sister. The store itself is pretty spacious and kind of reminded me of a warehouse. There were quite a lot of customers that day when we went and the staff there were helpful and nice. I ended up purchasing a High Grade Gunpla kit while my sister purchased a Pokemon kit. Will probably return back for more Gunpla when I have the opportunity and time. read more

Pegasus Hobbies - My biggest Gunpla purchase yet! - Hobby Shops Near Me - Upland, California

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If I remember correctly these guys used to be in Fountain Valley by Mile Square park? Haven't been there since than due to getting out of the model plane hobby. Just went there and was surprised to see the variety of model planes and equipment. Place is awesome! read more

As a car model guy, was a little disappointed. They do have a large selection of car models, but was really looking for parts/accessories. Did pick up glue that is hard to find. read more

From rolling in my wheelchair being greeted at front counter made u feel good no judging zone then went to rc part of building everyone there super helpful and awsome mike there is super kool he helped push me down back to my car very awsome fat people friendly read more

I came in looking for Warhammer 40K models and supplies since I have just entered the hobby. I spoke with Nick and another employee who I can't remember the name of unfortunately. However, they showed me a lot of paints and gave me great recommendations and alternatives to cut some costs so that helped me a lot too. They also have a large selection of minis from primary factions. Overall the employees helped me a lot with getting the most out of what I needed while also getting it for a very fair price. I'll definitely be coming here for my minis. read more

This is by far one of the best hobby stories around. The staff are super friendly and knowledgeable and our kids love visiting. The selection the store has to offer beats any large corporation. read more

Having been a model builder for 50+ years I had high hopes for visiting this store first time being new to the area. Unfortunately I had a poor experience in the store with some unpleasant and condescending staff member, which I've never had before browsing in such a shop. As the store is quite disorganized and randomly arranged it is difficult to navigate and know where specific items are, and what is 'ready for sale' vs. 'items for packaging'. (whatever that even means; it would be helpful to politely explain it to the customer vs growl at them). read more

I was going to give this place a 1 star based on the RC car/truck section. This place is huge and they have a ton of selection, I came here to specifically buy a Losi Mini B pro roller but figured I'd also take the RTR version if they had it. I drove down there from Burbank since I refuse to buy from my local shop due to horrible customer service. I walked in with my wife and we headed straight to the section I wanted, there were 3 guys hanging around the counter and I asked them if they had the pro roller. I was given a hard no and that was the end of the conversation, not a "we can order it for you, let me see if we have any coming in" nothing. I grabbed the RTR box and scoped out the rest of their stuff, I really wanted to grab some batteries for my new Xmaxx but I didn't want to talk to the guys working the counter. It blows my mind that these people just don't care, especially with local shops closing or reducing inventory due to internet sales. Horrible customer service and models that are more expensive than online and you start to wonder why you would even shop here.... We turned the corner and wandered into the Airplane section, my wife mentioned earlier that she wanted to try her hand at flying a plane and that's when Tony walked over to us. He was the most patient and knowledgeable person I've dealt with in years, brought back nostalgia to when I first got into RC cars back in 2001...he showed my wife a bunch of great beginner planes and even gave her a quick lesson on the simulator, at no point at all did he try to sell her a more expensive model than she needed and he was opening boxes to show us the difference in models. In the end she walked out with a Horizon Sport cub S2 and she was very excited. I never thought she'd get into the hobby but she took her first step I almost put back the Losi since it was more expensive than it would've been on Amazon but buying locally keeps people like Tony employed. I personally won't purchase another RC from this place but my wife confirmed that her next plane will be purchased from only Tony. Thank you Tony for making her first RC experience a very positive one, I only wish the other side of the shelves had a Tony. read more

It's the mega mall of hobby shops. They have what you need. Staff is friendly and knowledgeable. My go to when in the IE for all of my RC car needs. Prices are reasonable no need to order online. Go see Mike in RC he can help with anything. Tell him Cliff sent you read more

If I can give 5,000 stars, I would. This has been my brick & mortar go-to LHS since May 2004, and I've yet to leave here disappointed!!!!!! Staff has ALWAYS treated me like an intelligent, seasoned hobbyist, unlike other hobby shops, whose staff would rather be sitting on a barstool. As a married man, their layaway program (25% down/90-days) here is the best deal around. The selection here is OUT OF THIS WORLD!!!! Cashier's are VERY nice. Tony (R/C Aero) has ALWAYS kept me airborne. Tom's AWESOME, too!!!!! He swapped out an r/c helicopter's electric motor connector for me once, and it ran like nobody's business. I consider Jeff (Plastic Models) like a brother. Nick's cool, too. I can yak ALL DAY LONG with these guys, while my wife's at her "lady" stores. You can bet your next 10,000 paychecks I enter A WHOLE OTHER LEVEL of consciousness while browsing the merchandise here. The ONLY drawback is that I relocated further away out into the IE (Colton), so my visits here aren't quite as frequent as they once were. I HOPE this hobby shop is around FOREVER!!!!!!! HIGHLY RECOMMENDED!!!! Thanks Larry and Tom!!!!!! read more

We've been here a few times and usually find what we are looking for. Customer service is always informative and friendly.

In all my years living in Chino, I've never had a good enough reason to check Pegasus out, despite the new location now standing next to what used to be Bullwinkle's. Entering the store to look at Enterprise models and the cards in stock however brought me in, and gosh, was I shocked to see everything available. Service wasn't bad, but being that it was a busier day, I could tell everyone was focused on getting tasks done amidst helping so many folks out. Prices are good, and I'd never seen some of the models this store actually carries, some dating back to the Golden Age of science fiction. Definitely worth the money. If you can, try to come in with a goal or plan of attack, as if you enter wanting to find a new hobby, you could be there all morning. Shop as well sells paint, brushes, train set and RC vehicles. Budget well. read more

People here are friendly and helpful! They have a great selection of hobby items and games.

Now this is a consummate hobby shop! From models of everything conceivable to a rather large model train selection and more miniatures and related books pertaining to role-playing games (RPG) and the like than anyone else save, maybe, Amazon. Walking in the front door is like a zone of confusion for someone with ADD! The glass cases contain a little of this and that. A micro sample of what lays in wait after the winding hallway leads to the vast interior. Like big box stores, Pegasus Hobbies utilizes floor space with long aisles filled from floor to ceiling with whatever your fancy might be. Tamiya 1:35 scale military models? There's an enormous section devoted to World War Two ships, planes, tanks and infantry. Prefer cars? Tons of those too, not counting the separate toys and remote controlled sections of the store. Two visits in and I'm still feeling like I haven't come close to getting a grasp on what they have. Selection. Almost across the board there's an unbelievable breadth and depth of inventory. I was impressed with the new old stock (NOS) items lurking behind sliding wall sections. In fact, this impressive display style invites customers behind the perimeter counters to browse and handle almost anything. Conversely, I noticed many of the items in the glass cases are hardly organized, at least with any regularity, so prepare to spend a little more time scanning these. I found that all of the employees I came into contact with were helpful and friendly. Some offered information about boxes of discounted and consignment items too. In sum, I can see myself visiting often and I especially like the diversity of the store and can envision gifts for almost anyone be they those cool plastic dinosaurs near the checkout line or the kiosks of candy scattered about. This is like a trip to the past, I'm glad hobby shops like this still exist, much less on a gargantuan scale! read more

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They have almost everything priced now! Awesome place. They seem to be adding more stock/ items.

wow this place will shave 25 years off your mind. what an awesome hobby place. make you feel like your 15 again. very professional hobby junkies like me and others. Family friendly. super rc selection. boats planes hey if you want to get serious into a certain hobby.... this place is the best and above the rest! I recently got back into electric stock car racing. plenty of car kits and cars ready for the track. my 1 issue is that hobby lobby sells the Carrera go cars for 4 dollars less. However.... Pegasus is a much greater hobby environment and have every Carrera go cars in hand. Pegasus is my new and only hobby experience from now on. Best hobby store in the world that I've ever been in. even better than the one I visited in western Europe... no jive. clean shop. Plenty of novelty products even for the non hobby enthusiasts (our wives) this account was hacked $$ read more

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I'm not sure if customer service is there fourtei, but for a Hobbie that's dieing as a store front they don't seam to care if customers come back or not. The R/C car section looks like they need a hug or something, cuz they seem to act like they get paid in cole. Walked over to the plastic model section for some Pegasus exclusive wheels for a model, and the Asian dude, and the girl behind the counter seemed to have a better day not greeting anyone cuz the conversation they were having was much more important. The only people who really went out of there way were the plane section, and the lady at the front register. I never got my wheels, and asking for my rc car parts seemed like I was pulling teeth. I liked it better when it was at the other location. read more

Pegasus Hobbies - Hobby Shops Near Me - Upland, California

The only reason I'm giving 3 stars i actually want to give it 3.5 stars, was the lack of customer service. The store itself is amazing !covers just about every hobby you can think of! This was my first visit to Pegasus. When I 1st walked in I was greeted, as I explored the store I was greeted by staff members. When I did ask for assistance, the staff member was helpful at first. I wanted to see a truck body that was hanging high up. He went to get a stool or ladder but never came back. After about 5 minutes I saw him helping another customer, then another I was never acknowledged after that. I found this very disappointing. read more

Pegasus Hobbies - Pegasus Hobbies - Hobby Shops Near Me - Upland, California

This is for toy , hobby enthusiasts collectors , fanatics of toy cars, RCs, airplanes... this place is one stop shop for your hobbies.This is our go to place for my hubby's hobby. Staff are accommodating , friendly, and knowledgeable of their different toys. I usually sees family coming here, bringing their kids too. Big parking spaces. Clean store, and organized with friendly staff. read more

Sorry to see that some of the reviews are mixed. I believe it may be due to different experiences depending on what you are looking for. First off this place is huge. Like half the size of an old-school ToysrUs. Trains, planes, autos, RCs, modeling, D&D, Wh40k, this place seems to carry it. My review is specifically for my experiences in the RPG/wargaming section (i.e. Warhammer 40k) and painting section. Jeff, the guy who I see most often is knowledgeable and helpful. If you don't know what you need but have an idea of what you're going for, he knows his stuff and is happy to help you figure it out. If you know what you need, you can jump behind the counter and checkout the deep variety of models and paints yourself. The Wh40k and Age of Sigmar inventory is the best I've seen outside of the Warhammer store in Monrovia, but with one key difference, better prices. This is my first stop when looking to grow my collection. Thanks Pegasus! read more

Pegasus, it's come a long way in the last 15yrs. Great service all around, the team knows their stuff. You can spend hours in this place and feel like a kid all over again. read more

Pegasus Hobbies - Paradise! - Hobby Shops Near Me - Upland, California

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I went here for my first time recently after seeing it located off the freeway for years. I felt like a kid again going to Toys R Us for the first time but now the store is full of big boy toys. They need to upgrade and update their website because it does not reflect nearly a crumb of what they have under one big roof. They have the largest number of items for numerous hobbies RC cars, boats, tanks, and planes, die cast, resin and plastic models (assembled and assemble yourself) trains in multiple gauges, and slot cars both main brands Carrera and Scalextric. I found their service really patient and informative. I am setting up a slot car track and had a lot of questions and the 2 people I spoke to were really nice and answered all my questions that I asked over the course of any hour while I was there. They told me money saving tips too so I felt they were more of a hobbyist than a saleperson, which I appreciated. Some hobby stores specializing in only 1 specialty like slot cars might have more manufacturers like Slot It and Policar brands but Carrera and Scalextric commands most of the market especially in the new digital format where all other brands need to be fitted with a chip compatible with their systems. So you can possibly find more brands offered in some other specialty hobby store but Pegasus has the largest amount of hobbies covered under one roof with fairly deep coverage in brand selection. Prices seemed to be on par with most prices online and other shops. read more

Model painter here. Great selection to pick through and competitive pricing. The rep that helped me upsold me on a box, but, he made me feel stupid for asking questions. I would have bought more but I didn't want to deal with the guy. When I got home there was a damaged part in the box. I dreaded bringing it back and sure enough, the same rep was there and he did his best to belittle my concerns. He swapped out the piece but kept hammering on how I should have fixed it myself and this was the smallest non-existent damage he ever saw, and all boxes come damaged in some way. He might be right. I'm new to mini-painting, but I won't be going back. Life is to short to pay good money to be treated poorly. Maybe the kit car and other departments are different. read more

Been coming here since I was 8 years old. Short and sweet: you won't find a better hobby store with more knowledgeable staff. Especially on their Warhammer side. I've had phases of RC car hobbies, RC planes, board games, trading card games & table top miniature games, and Pegasus has been there for all of them. Pricing is typically very reasonable as well. My experience has been that some of the little "accessory" items tend to be more expensive than other options, like your nippers for model kits and glue. But then the core of your hobby is almost always 10ish % cheaper than anywhere else. Go get into a hobby and put your phone down! read more

Pegasus hobbies is the only hobby shop where I can get model car kits that they don't have at hobby lobby or Michaels. It's a hour and twenty minutes from my house so I can only go if I'm in the area. Last time I went was about five years ago , I just went again today. Great selection of kits. Famous for the R/C cars with a race track behind. Hope it doesn't take another five years to get back. read more