Cleaner than previous visits....because it's a ghost town at 6:30 on a Friday night. I saw two employees - total. I was joined in the To Go space in my wait for food. They did yell, "be with you soon" and both folks were staying busy. Any tinge of annoyance was washed away as they hustled to make food and take care of orders. So unfortunate - a reminder that bad management from years ago has a lasting terrible impact. Someone from corporate needs to come in, move some furniture and short walls around to give the place a face lift (visual keys of change), and hit a reset button with heavy promo outside. read more

Just want to give a big shout out to the Manager, Veronica. She runs her tail off ensuring Togo orders and dine in customers are taken care of. The food is always fresh and hot, great flavor too. The restaurants always clean and well stocked. Thank you Veronica for doing great job!! read more

Great food and great service. It has been a while since we've been to a Pei Wei and we have missed it. I had the lettuce wraps. They are flavorful and just enough for a meal. The food came out super fast, which is great when traveling through town. They have a wide variety of meals to choose from. The manager, Matthew, was so nice and attentive. He made our visit enjoyable. It was very quiet in the restaurant. I even saw some people working on their laptop. read more

Ordered a carry out after a long day of travel. Excellent quality, fast service and it was a great ending to a long day. I ordered the chicken lo mein and a chicken egg roll which were both delicious and packed perfectly. read more

Pei Wei Asian Kitchen - Chicken Lo Mein - Asian Fusion Near Me - Memphis, Tennessee

I don't expect much in a fast food place, but the food was fresh, and tasty. While placing my order, cashier was looking at her cell phone Overall, a good experience/quality food. read more

Arrived here at 8:20pm to pick up my online order when online it said the location closes at 9:00pm. I tried to open the door and it was like I was hoping at least someone could communicate to me on if I can get my order being that I was still there but I just get overlooked rudely. I stood there for 5-8 minutes hoping at least I can get some kind of insight on my order even though I was there on time and also how I can get my money back but nothing. I wasn't being rude or abrasive on them being closed I only had concerns on how can I get into the steps of my refund. It was my first time and now my last time ordering from Pei Wei. read more

I understand yall close at 9 but came in at 8:50 to get pick up order and side door was locked and main door was being locked as well as I was coming in. Everyone looked at me and stared. I definitely won't be back. Unacceptable customer service. read more

Hadn't tried in a while but it was convenient to my car repair place. I got the Mongolian Chicken. Quite good, with all-white chicken scallions, mushrooms and garlic. Good soy-based and sesame sauce. No wait to order, it was prepared quickly and brought to my table. Service was quick and friendly read more

First time we've in this PeiWei since takeout during COVID. The food tasted so much better and very fresh and the service was fast and friendly. I had pad Thai and my husband had sesame chicken. I accidentally ordered my pad Thai with rice instead of noodles and it turned out to be a lucky accident. Very tasty and my husband really enjoyed his dish too. We will be back. read more

I always have a fewat experience. Thus young last name Veronica Hand is great. Always very polite, knowledge about the food, professional and always has a beautiful smile. I look for her when I come because I know the experience is going great. Her team is great too. read more

Since we are old and not app savvy, Veronica Hand helped us set up an app to get Pei Wei awards and a free future meal. She was great.....as was the food. read more

I have not had Asian or Chinese food in a very long time. Once we ordered it took about an hour for the food to arrive. The food was still warm. I had the steak and brown rice. The steak was chewy and very greasy. I bit down on a hard item in my food it looked like a piece of small wood or a hard seed. I was disappointed because I didn't expect anything to be mixed in with my food. The egg rolls were burned in different areas. I was not satisfied with the food. They did give us plenty of sauces,silverware, chop sticks, and fortune cookies. It's too bad the fortune cookie didn't warn me of the hard thing mixed in my food. Lol read more

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I've always loved Pei Wei and haven't been in a while, so I decided to go for lunch! I tried their new spicy drunken noodles, and it was delicious! My husband had their chicken pad Thai, it was a little too sweet for his liking. He loved the pork egg rolls. I loved my dish. Everything was hot and fresh. You can order to go or dine in. We ordered at the counter and sat down. They served our food quickly. They also have a loyalty app. Scan the barcode inside, spend $8 and get your next entree free. Then after that, it's a point system. The app. makes it super easy to order ahead and pick up and customize your order and earn points! I'll be back for my free entree soon! read more

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This location has excellent food and excellent service! I would like to commend one of the employees, Veronica Hand, on her excellent service. Every time I am there, Veronica is constantly cleaning, running the register or serving food. She is a hard worker and does so with a smile. I would be proud to employ someone with the excellent qualities and skills that Veronica displays. Veronica is a great representative for Pei Wei. read more

Stopped for lunch on my own and the food was good! I tried something new and wasn't disappointed! Greg took my order and was super nice and friendly at the cash register. Kayla brought my food and was really sweet! I think the food has definitely improved since coming here a few years back. read more

Had an overall wonderful experience at this location. Went to dinner with some friends and immediately noticed upon entering how frantically the two individuals in the kitchen area were working. We stood there for quite a while before we were even acknowledged, which initially gave me pause. Another individual came out from fridge/storage area and was just a flustered as the other two individuals. We realized that these three people were the only ones there that night. So after a flurry of online and carry out orders were packed and filled they finally were able to take our orders. The manager apologized and stated what we had already noticed--that they were extremely short handed. She calmly and very kindly took our orders (comped us for the beverages bc of our wait). The food was, hot, fresh, and delicious, and delivered to our table with professionalism and a smile. The service was excellent, especially when you consider the circumstances. I'd happily return to this restaurant. read more

Kayla & Gregory Kayla and Gregory was so good. The food was great they were very helpful we will be back guaranteed thank you. read more

I've known that Pei Wei was here for years. But I never stopped in because I assumed it would be an over processed, food court type experience. I was wrong. They have a very expansive menu that had several options I deliberated over. I figured I'd go with the limited time Drubken Noodles and I was not disappointed. Aside from a wish I had more. The noodles were cooked to perfection, there were ample chunks of chicken, lots of veggies with a tasty sauce. My husband never strays away from ordering chicken fried rice and he was pleased as well. I can't wait to order from here again. read more

Pei Wei Asian Kitchen - NEW Spicy Drunken Noodles - Asian Fusion Near Me - Memphis, Tennessee

Kayla was very nice and noticed the table needed to be cleaned. The food was fast fresh and fabulous!

We have been here several times and the food and service was great as usual. The restaurant is always clean and the food is delivered to us quickly. read more

We had lunch here yesterday and it was very good. The employee (his name was Preston) that helped us was great and attentive. The food was all cooked to order, served hot, and it was fresh. When we are back in the area, we will certainly stop in again. read more

The food here is amazing ! its tastes so rich in flavor and definitely hits the spot . In addition the staff is so friendly and helpful to first timers ! read more

Happily checking my email to find a birthday reward- I head to the nearest location and redeem Edamame for my birthday redemption I show my email and provide my phone number and the order is placed a few moments later Edamame emerges I really love Edamame so this was pure perfection. Thank you read more

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Chicken was old and tough, could barely chew it. Plus I asked for no scallions. Why cant ppl follow simple instructions? read more

Pei Wei Asian Kitchen - I asked for no scallions...... - Asian Fusion Near Me - Memphis, Tennessee

Had a great meal again at Germantown location. The manager Greg is amazing. Definitely be back

Great store and run by great people! Pei Wei has always had quality food, and the manager Greg is one of the most professional friendly faces out there! Definitely worth the visit read more

Kayla was amazing!!! Excellent customer service with a showstopper smile! She went out of her way to make sure we got just what we wanted! Food was delicious and prepared to order! We will definitely be back soon! read more

We ordered delivery from the PeiWei site. They used DoorDash to deliver our food. The Door Dash person stole our food. After waiting a long time and getting many weird messages about the order being cancelled then picked up by another person, we finally called and they told us it had been stolen by DoorDash. They knew this, did not let us know, did not make us more food, or refund our money. We ordered from them, not Door Dash so this is their responsibility! $35 later and no food! Unacceptable! read more

awful food-had high hopes for an enjoyable dinner.. rice was wet, sauce was over spicy (hoisin sauce is not supposed to be spicy at all) , spring rolls tasted like yesterdays leftovers, chicken tasted like bitter, smell of sewer permeates the dining room, didn't even have duck sauce only chili sauce-total lack of pride in presentation of food. I'd rather go to a "dive-looking" restaurant in Chinatown In NYC & eat their GREAT food than come here ever again. read more

The customer service here is freaking awesome. Tim is who took my order and he was the most polite and courteous food service worker I have ever encountered. The food was amazing. I had the beef and broccoli with fried rice. Everything was cooked to perfection. I will definitely return here. The lobby was very clean and they even have hand sanitizer at every table. read more

Pei Wei Asian Kitchen - Beef and Broccoli - Asian Fusion Near Me - Memphis, Tennessee

Wow! I've been a Pei Wei guy for years. After Covid, it kind of fell off. Me and my son ate here today for the first time in a while and it was incredible. Kung Pow chicken, and Mongolian beef was cooked perfect. To top it off. Veronica was so sweet and super helpful to us. We will definitely be coming back regularly again. read more

Always good food and had GF options. Jason the manager took care of our order!! The dining area was clean and bathrooms too!!

Kayla was superb in handling our order and at the same time taking care of our rewards and use of a gift card. We were and always are impressed with the menu selection, price and location. We eat here fairly often and will be back! read more

Oh okay, so this is a new favorite! My boyfriend told me I'd like this place when we drove by on our way into town. I stopped by for lunch last week after a few errands and was so happy that he was right! I loved customizing my bento box - I chose edamame, teriyaki crunch sushi, teriyaki chicken, steamed dumplings, and cauliflower rice. I ordered it to go as I had another appointment in the area. I couldn't believe how much food I got! Everything tasted just perfect and I had food leftover for later that day. Will definitely visit again! read more

Pei Wei Asian Kitchen - Bento Box - Asian Fusion Near Me - Memphis, Tennessee

the food was good. I love their gluten free options. the cashier was very friendly and she showed me how to use the pei Wei app. I haven't been here in so long but I will be back. read more

Quick, good service, order and is always right. Nice and friendly staff. Easy to get in and out quickly.

Very good but I do like Panda Express better for now. Will go back again and try something different. Downloaded app and got a free meal! read more

Pei Wei Asian Kitchen - Mongolian Steak - Asian Fusion Near Me - Memphis, Tennessee

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I have only been burned here once on Vietnamese spring rolls which were spoiled. The manager gave me a gift card and I will never order them again. Order in the front and you can either take the carryout home or eat in. Good service, nice staff but Americanized Chinese food. I am endlessly perplexed by the coke machine. Even the diet coke button leads to an array of flavored selections not just plain caffeinated diet coke. There is a a sweet tea urn and a unsweetened green tea urn with orange flavoring. No simple unsweetened black tea. I prefer family owned authentic Asian food but then I am more adventurist than most. read more

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The food was really good but the customer service was awful. They closed at 9 but we got there at 8 and they said that they couldn't serve us. The diner was very clean and quiet. They had a huge line but couldn't serve 2 people. They also didn't even answer the phone. read more

Great service and quality of food even during covid. Friendly hostess. Food is quick and hot. I loved the healthier option of the cauliflower fried rice. read more