I came in on a Friday morning in extreme pain and in need of a root canal. She kept her office open for me and took me after her last patient that day. She numbed me but I was still in pain. She took her time to find the exact nerve to be sure I didnt feel anything (thank god because it wouldve been unbearable). I put on my headphones and in no time it was done. She was fantastic. Highly highly recommend. read more

I grew up watching "Little Shop of Horrors" in the late 80s, where Steve Martin plays a great role as a sadistic dentist. Funny movie, but I guess I got traumatized! As a result, I was very nervous about my upcoming root canal. Dr. Chang and her staff were attentive, courteous and very personable. (I didn't mention the movie though) As per the instructions on their website I popped a couple of Advils prior to the visit. There was a very tiny pinch when local anesthesia was administered. I could barely feel it. Listened to some calming music during the procedure which made it really comfortable. Dr. Chang knows her stuff. She and her staff are beyond amazing. If I could give them a billion stars instead of 5 I would. Don't think twice about going here and be nice to them! read more

Dr. Cheng knows her stuff, is very efficient, and at the same time warm and caring. She called me personally the next day after the procedure to check how I was doing. Rare these days. Highly recommend for root canal. read more

Amazing! Dr.Chang is very good. The anticipation of having a root canal again had me anxious and was not something I was looking forward to due to memories of the procedure in the past. She knows her stuff, took care of business and out I was to go about the rest of day as if I never had it done. She also is a delight to talk to, listens and answered all my questions. Highly recommend read more

I had a great experience with dr. Chang working on my root canal. I landed in her office with an emergency root canal on Fri pm as I was having an increasing pain in a new filling done by my previous dentist. dr Chang took and completed my case, and made my weekend. It was a week ago and I didn't have pain since then. I am very grateful she took this on! Thanks a lot! read more

Dr. Pei Pei Chang is such a great endodontist, a competent professional with a warm 'bedside manner.' She has a 'light hand' and after root canals, there is not much soreness. She is very efficient yet makes everything look effortless! Her office team is also very helpful and accommodating. read more

Best (and only) endodontist I have ever been to!! I was referred by my dentist for a root canal and I was overcome with anxiety. How bad does your tooth have to get before the dentist tells you she can't help, right?! Dr Chang was confident and ready to go when I got there for my appointment. She has been doing these procedures for a long time and you can tell. The worst part of the whole process was the numbing but even that was done with care and precision. The root canal itself was totally painless- they gave me headphones to plug in to my phone and I tried to zone out listening to music. I am happily recovering 7 hours later pain free!! So happy with the experience. read more

This dentist is very good and professional. She took away my pain and I had non pain during treatment I was scared before dr Chang worked on me she explained everything well and did a great high quality care for me. I am forever grateful and she saved my tooth. I highly recommend dr Pei Pei Chang to everyone. Clean professional state of the art office too this office is the best in the area read more

I have been going to Peipei for years now. She is amazing , I have had root canals without an complications and pain free. Hope to never have to see anyone else for root canals. read more

Dr. Chang is incredible! I've had 3 root canals done before by 3 different dentists and I was in excruciating pain for months after each procedure. But not with Dr. Chang, not only the entire process was painless but I felt no pain after a few hours and totally forgot I had a root canal the next morning. Idk what she did differently but I can eat on the temp tooth after 2 days without any pain or inflammation. Highly recommend! read more

Dr. Pei Pei Chang is simply an amazing specialist. Her staff was very attentive and friendly. During my appointment she explained things clearly, was very personable and takes the time to listen and answer any questions I had. I can tell that she's empathetic and really cares about her patients But! ABOVE ALL else she makes going to the doctor into a comfortable experience. That's really hard to find in this day and age. She's also friendlier than Santa Claus. A++++++ read more

My tooth bothered me for several days. I thought it would go away but it didn't. It got worse and was hurting really bad. I called my dentist who took me as the last appointment. My dentist said I needed a root canal and referred me to Dr.Chang. I called Dr. Chang's office right after the dental visit and she scheduled me the same day. She said she'd work late to end my discomfort. I never had a root cannel done before and wasn't sure how painful the procedure it would be. I have to say Dr. Chang has one of the best medical procedures I ever experienced. From the beginning when putting the needle in to numb the area, I did not feel anything. Once my mouth was numb, she completed the entire procedure without me feeling any pain. After the procedure, her office did call to follow up to check on my progress. I highly recommend who ever needs a root canal procedure to schedule Dr. Chang. She is the best in the Bay. read more

Your experience with Dr. Chang will be pleasant if the root canal is successful. I will say my encounter with her during the procedure was good. She made every effort to make me feel comfortable and at ease. Unfortunately it was the aftermath that was hell. About 6 weeks ago, I got a root canal with Dr. Chang. It was the beginning of a nightmare for me. The next day I was in severe pain. I contacted her and although she did the bare minimum to help, she came off as extremely arrogant & over confident. She told me that she has never had a patient in the last 22 years of her being an endodontist have pain after a root canal and I was the first patient to do so. I found out later through Yelp reviews, that was a blatant lie. Other patients have had severe pain after and contacted her for it. That made me lose complete trust in her. I knew she was liar then. She made it seem like I was the reason for the pain. Because I was nervous about the root canal, I was now in severe pain. Can you tell me a single person who looks forward to a root canal? Can you tell me anyone who is excited about a dental procedure? I don't know anyone who doesn't lose sleep over dental procedures. Yet it was my fault I was in pain. I knew at that point she will be useless to me and I then went to my primary dentist for help. My primary dentist felt horrible for what I was going through, was very apologetic because she referred me to Dr. Chang and did everything in her power to save the tooth & help relieve my discomfort. Unfortunately after 5 weeks of enduring excruciating pain, I reached my breaking point & had a complete mental breakdown. I was shaking, I was crying, I had a panic attack. The pain was so severe it traveled all the way up to my head to ears. I got another opinion from another endo who said I had the option of retreatment or extraction. At this point, I had given up and chosen the extraction. Am I upset with how all this played out? Absolutely! Did I endure weeks of torturous pain in attempts to save the tooth when it ended up being extracted? Yes! Did Dr. Chang ever call me back 3 days post root canal to check up on me? I never heard back from her. When a patient is hurting, they expect empathy from their doctor. Dr. Chang has a long way to go and her arrogance needs a reality check. Mistakes done by her: 1. Advising me to not take antiobiotics prior or after the treatment. She told me she had cleaned the infection out and I didn't need antibiotics. My mom immmediately said that was a huge red flag. Dr. Chang told me to take the antiobiotics 2 days after my root canal when my pain didn't subside with the ibuprofen plus tylenol combo she recommended. 2. Acknowledging that the root canal wasn't successful. 3. Didn't educate or tell me about post endodontic flare ups. 4. Discouraging me to go to my primary care dentist because she was the 'specialist.' I would not have written this review if she handled my situation with more sensitivity. My psychological state has been severely affected by the pain I have suffered. At times it was so bad, it brought me to my knees in tears. It ruined my holidays with my family and lowered my quality of life. Have some compassion for others. Just because pain is not visible doesn't mean it doesn't exist. And just because you've had 100 successful root canals, doesn't mean 1 can't go wrong. read more

My dentist examined that I had a root canal infection through x-ray and referred me to another endodontist which didn't earn my trust unfortunately during the consultation. I found Dr. Chang on yelp and decided to try my luck. Dr. Chang explained my tooth's condition and solutions in a detailed and logical fashion. The front desk also provided the billing break-down, which is helpful. The surgery went smoothly. I found Dr. Chang is very caring, smart yet humble and with a strong work ethic. I highly recommend her. read more

This review is in no way a reflection of Dr. Chang or her bedside manner as I felt my consultation with her went really well and she gave me confidence that she could save my tooth. After already seeing one endodontist who told me my tooth couldn't be saved, my dentist told me it would be worthwhile to seek a second opinion. I called around different offices to ask about consultation fees (as I had already spent a ton on my teeth this year and this would help me solidify my decision on what to do with my tooth), and this office told me that insurance would take care of it (in other words, nothing out of pocket) so I decided to go with Dr. Chang's office for my consult. It wasn't until after my visit that I received a bill for $150 out of pocket for my consultation because it was discovered that my insurance wouldn't cover. In hindsight, I definitely should have checked my insurance coverage more closely to confirm my initial understanding that typically only one consultation is covered. But from the first phone call with this office I thought maybe there was something I didn't know about the policy, that maybe I did have additional coverage. Unfortunately I also could not negotiate despite feeling like I was tricked. As a pharmacist myself, I know the importance of being upfront with costs prior to performing a service for your patients. I may not have my own practice, but if I had mistakenly told a patient that they would be covered for a medication or treatment, I would do everything in my power to fix it or take ownership. In this case, they could've easily used my insurance and personal information ahead of time to research my coverage and confirm with me at least how much the consult would be. At least this is a lesson learned for me to check my insurance policy and coverage ahead of time. read more

Dr. Chang is a sweetheart! The staff is really friendly too. I'm a huge baby with the numbing shots and she listened to my request to just do a tiny shot and she sits and talks with me about life until I'm comfortable. She has great bedside manners and really nice to talk to. She's very competent, I've had to have 2! Root canals and now I need a third I know I can trust her, she's very diligent and does scans as she goes to make sure the jobs done right. 5 stars! read more

Excellent experience. My 12 year old child needed a root canal. I was very apprehensive as he he had a hard time getting numb. He had no issues at all, I was so impressed with both the doctor and the dental assistant. The check in process and paperwork was super easy as well. Would 100% come back if we needed work again read more

Dr. Chang, in my view, is outstanding. I have had two root canals and the care I received was excellent. The office is warm and welcoming with Diana greeting you warmly as you arrive and dental assistant, June, making every effort in her kind way to make you feel comfortable. Dr. Chang is thoughtful, kind, and takes time to explain everything fully. She even contacted me at home, during her lunch break, when I had questions about an upcoming procedure. There was no pain with either root canal and both times she called me at home the next day to see how I was doing. Dr. Chang is exceptional and I would recommend her to anyone. read more

Dr. Chang and her entire staff are knowledgeable, professional, and go beyond the call of duty! I felt safe and well cared for in their very capable hands. I highly recommend Team Chang. read more

Dr. Chang is so kind, patient, and understanding of how daunting a root canal can be. This was my first one (and hopefully last) and she was able to calm me down with step by step procedures and assure me I wouldn't feel pain. On top of that, because I was already in pain for a week, she was able to squeeze me in the same day as the consult, staying open after hours to make sure I didn't spend the holiday weekend in misery. The whole procedure was painless and I got to listen to music (not drills) during the whole procedure. She called me an hour after to check up on how I was doing as well. If you need a root canal, I highly recommend Dr Chang! read more

Pei Pei Chang has saved two of my teeth! I had been terrified of root canals because I had one done by a previous dentist and it was a very long and painful experience. Years later I needed another root canal and I was terrified because of my previous experience. I was refereed to Pei Pei for a root canal and the experience was like night and day. It was a pain free procedure. I was in an out. I did not need any medication after the root canal and I kept waiting for pain but it just didn't happen. She since has worked on my husband and my daughter and they had wonderful experiences as well. The root canal I had done by my prior dentist got infected and needed to be redone after 18 years! Pei Pei was able to redo it and saved my tooth! I highly recommend her. She can probably do root canals in her sleep. Her staff is very nice and make you feel comfortable. If you are in need of a root canal and are in pain call now! You will be in great hands! read more

Dr Chang is amazing. She did two room canals for me - it was painless and without complications. She is super friendly and amazing. She remembers little details about you and makes your visit very pleasant. read more

Dr. Chang does not regard you as a patient. She does not give you options or advise when your treatment may be best. If you want her as a dentist, please be proactive in your care; otherwise, you might make the wrong decision. read more

Dr. Chang is so thorough and caring. Because I was having so much pain, she offered to see me the same day my referral was sent. She even stayed after hours to do my root canal. Such compassion! read more

I came for potential root canal and the experience was...pleasant! Dr Chang recommended the treatment appropriately; the staff was prompt & professional. More importantly, I feel like the treatment plan is actually working. read more

I had an amazing experience with Dr.Chang. After getting a referral to see her earlier in the day, I called and was able to get in within the hour. What I though would be just a consultation ended up being the first part of a procedure I needed done. Staff from when I called, to walking in and speaking and my interaction with Dr.Chang was such a positive experience. I have a fear of dentists but they made it such a positive experience! I will definitely be back...(I have no choice ) and continue with procedures needed! read more

If you're reading this, you probably need a root canal. You might even be nervous... Let me put your fears to rest. Dr. Chang is a gentle magician with whatever tools she has at her disposal. I'm "fortunate" to have received two root canals by her hands. My procedure today was fast and painless. She gave me headphones to listen to music while the procedure was happening, and it really did help pass the time. I ended up listening to a podcast, and I want to stress that while your mileage may vary, my procedure was pain free. Your tooth will feel better soon, dear reader! read more

Dr. Chang is very good and thorough at her job. She was also very compassionate while performing a root canal on me. She even called the next day to check on me. I really appreciate that. read more

She's the best for a root canal! her and her team are so nice and made me feel so comfortable for the procedure. It was a smooth experience and there were even headphones for you to alleviate the dental drilling noises. Would definitely recommend her practice. read more

Dr. Chang and her team are awesome!! The office was clean, she has efficient staff and it was easy to schedule my appointments. I had the best experience, I was super nervous to have a root canal procedure, but Dr. Chang and Travis were calm, knowledgeable and made the whole experience a good experience! Should I need another root canal procedure, without a doubt, I'm going to Dr. Chang!! read more

This wonderful Endodontist saved me from a year of misery when my former dentist missed 2 canals in my tooth which became severely infected and abscessed! She is very thorough before, during and after the procedure! The staff is very friendly, and efficient. They also do extensive Covid checks before your visit. I felt very safe here and highly recommend this office. read more

Like many people, I am very fearful of dental procedures. I chipped a tooth and unfortunately the damage to the tooth was so close to the enamel barrier t the nerve that cleaning it all out and repairing he tooth would get perilously close to that root so a root canal was necessary. I came in for a consult and was very pleased with Dr. Chang's patient care and sharing of information. I felt comfortable and scheduled the appointment for my root canal. This was my first one so I was very nervous, but Dr. Chang and her staff went out of their way to calm my fears. As with most dental procedures, the worst part was the anesthetic. The procedure itself took around 20 minutes, and I was done. I was expecting a full hour but Dr. Chang got through it very quickly. I was also encouraged to bring music and was able to tune out a bit during the process which also helped time pass faster. I was in and out of the office in under an hour, and was delighted when Dr. Chang called me that eveninig at home to check on me after my procedure and to make sure I was ok. 2 days later I am in only the mildest of pain, and I'm so grateful to Dr. Chang and her staff for making this necessary process as painless as possible. read more

I have a very infected tooth which needs a root canal, unfortunately I am not eligible for their "online credit system" and they refused to take half of a payment today and schedule the next payment- so basically the money is more important than the sick and hurting Patient. The lady at my desk was always rude, as many times as I corrected her pronunciation of my name- it didn't matter because she wasn't listening to me. She just heard, "I don't have $1,000 to pay for a root canal today. Only 1/2" Businesses driven solely for monetary gain & cold, rude employees show there is no SOUL or compassion for a person as long as there are no funds available. Disgusting... read more

I visited Dr Chang's office for an emergency root canal. Her and her team were efficient and personable. They comforted me when I got upset in the middle (Anxiety is real yo), and followed up afterwards a few days later to see how I was doing. If you have to get a root canal done, Dr Chang's office is very equipped and very professional. As for the office, there is a small parking lot out front with signs for where you can park - Endo has 2 spots as there's a few dentists in that building. They have tons of street parking available though with no time limit. I went to two appointments and the 4pm had a lot harder time finding parking than my 2pm, so keep that in mind when you're figuring out traffic and commuting. The space itself is new and modern. There's a small waiting room with a few chairs and a single bathroom on the side. read more

I would like to share my experience with Dr Peipei and her team. Everyone amazing professionals, and helped me to understand what my root canal problem was, and treated me with no pain AT ALL. Amazing team, awesome treatment, and this will sound crazy, but it was a fun experience. She really knows how to calm us down, and perform the job perfectly. No pain. Thank you so much. For sure, I will refer her with hands down, and 10 STARS. Thank you Dr Peipei, and team. read more

I was highly satisfied on the surgery of my root canal done by Dr. Chang.Today, she just did a 6 month after surgery check up which comes out okay and no need for further treatment which is good news to me! Diana the receptionist did a wonderful job taking care of my multiple schedule up to the final check up. read more

Highly recommend it She's great Very friendly Team thank you I visited dr chang for emergency root canal and she was great read more

Dr. Chang was really kind which I appreciated (truly), however, I had a root canal last month, I'm currently having major problems again with infection and I was told by front office I would be charged out of pocket for a "new consultation." Not a new exam, a new patient consultation which is only allowed once per insurance companies, I verified with 4 other insurance companies (Open Season) that the consultation is for establishing a new patient. I have a new appointment with another Endo to see why my mouth is infected after the root canal last month. Shady? read more

I was referred to Dr. Chang from my regular dentist, Michelle Lacues. I had been having pain since Saturday night in my jaw and it wasn't until Tuesday morning that the pain finally localized down to one single tooth instead of all over my face. Dr. Lacues sent me over to see Dr. Chang Tuesday afternoon and she and an assistant so kindly stayed after hours to complete my root canal. This was my first root canal and it was under a crown. Dr. Chang listened to my concerns about my nerve location when receiving local anesthetic (apparently mine is tough to find) and was able to get me numb in less than 10 minutes (a record, in my book!). The process took only about 45 minutes end to end and was, in my opinion, easier than any of the crowns I've had done in the last year. I cannot begin to express my appreciation for this self-proclaimed workaholic. I'm so grateful for people like her who definitely put the patient first and never wants to see someone in pain. I highly recommend her to anyone in need of more serious dental work. Thanks, Dr. Chang!! read more

Second time here, and both times I can not be happier with Dr. Chang. First time I had an operation because my root canal was done bad, and the second time I had a couple of procedures. The office is modern, incredibly equipped, and the procedures are done with the latest technology by amazingly positive Dr. Chang and her always smiley assistants. I also had internal bleaching of my front tooth and the result was instant! My tooth was back to my original color in less than 30 min. I didn't even know that that was possible to do. I have to say, this is probably the best endodontist that I ever been to, in the US and Europe. read more