Burnt Brocollini is fire and Tony was kind! We loved the time spent here, definitely coming again :) read more

We had to be in Cool Springs for a medical procedure and were pleasantly surprised to find such a lovely casual Italian restaurant based on small plates. All of our servers recommendations were perfect starting with the garlic bread. Our two appetizers, roasted cauliflower and burrata with bread, were delicious. We each had our own branzino, which was ample and fabulous, and we shared a pasta pesto dish, which was more than enough to share. All together, a lovely and dining experience. read more

Excellent Food, beyond delicious! The Service phenomena and the drinks were amazing. I would definitely come here again!

If you like Italian food and love to share dishes with friends and family, this is a great place to eat! I would suggest getting a reservation because this is definitely a trending spot! I started off with a Limoncello Margarita, great flavor, Mexico meets Italy! This is a tapas-style restaurant, meaning the dishes are smaller plates designed for sharing. We had a group of five and ordered a variety of items. We started with two orders of the Garlic Bread, very good! The fresh-made House Mozzarella was amazing and an absolute must-have. We also had the Pelato Salad, Burnt Broccolini (soo good, another must-have), and the Stuffed Mushrooms, which were very good as well. For the entrées, we shared the Chicken Parmigiana, Meatballs Al Forno, Bucatini Cacio e Pepe, and Shrimp Ravioli. Everything was excellent! Here's where we messed up... we didn't save room for dessert! The service was amazing, and the timing of the food coming out was perfect. You can sit at the bar, indoors, or outside. Sitting inside was VERY loud and made it hard to have a conversation with the table, so outside seating would probably be the better option. If you live in Franklin, what are you waiting for? Cheers! read more

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Average as the day is long and a complete rip-off. How do you serve Chicken Parmesan with no pasta? Also, no option to add/purchase a side of pasta unless you buy another entrée. That's a first. The Parm was a 7 out of 10. My wife ordered the Short Rib Rigatoni. The short rib was bland and lacked seasoning, and the pasta was undercooked, as if it hadn't been boiled long enough. My college-aged daughter ordered a pasta with Parmesan cheese. I assumed she would receive a reasonable portion. Instead, it looked more like a kid's meal than an entrée. And don't fall for the garlic bread appetizer. They basically took a sesame seed hoagie roll, toasted it, and added a little butter and garlic seasoning. Calling it an appetizer is a stretch. For anyone considering this place do your homework. Now, there's an establishment called North Italia nearby that absolutely blows it out of the water. Better ambiance, vibe, and most importantly, far better food. It's not even close. This restaurant is aided by mall traffic, if it were located anywhere else, it would struggle to survive. Positive: i liked our server. To the Business Manager who responded I'm just one person. Like you said your 5 generations in so my little comment should no hurt ''PELATO.'' In terms of your back hand Father's Day comment okay, clearly your sensitive. I don't celebrate Father's Day because everyday it's a honor to be a Father you clown. Also, let me be clear, I don't hide behind a keyboard trying to be tough. I gave my review which I have a right to do. As a business owner not ''MANAGER'' you take the good with the bad and keep pressing forward. You must have missed that part in your training!! read more

Pelato - Chicken Parmigiana - Italian Near Me - Franklin, Tennessee

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Finally got around to trying the second greater Nashville location of Pelato. Originally a Brooklyn import, Pelato promises Italian small plates but in practice feels more like an elevated Olive Garden: addictive and tasty for a few key signature dishes, but not blowing you away with culinary prowess (and featuring a lot of dishes a decent home cook could pull off). That said, sometimes going out is just fun, and Pelato is wildly popular right now, so the Franklin location couldn't have come at a better time to meet the demand. The Franklin location is attached to Cool Springs Mall, across from the Ulta. The parking lot fills up fast, and despite the space being two to three times the size of the Germantown location, on a Saturday night the restaurant was almost completely packed. I snagged a solo seat at the bar. It was incredibly hot inside; the couple next to me was sweating profusely and told me they skipped dessert because it was so uncomfortable. Pelato really needs to make smarter calls about opening the outdoor windows on warm days, because it genuinely affected the experience. Bar service was pleasant and fast. I got their signature radiatore vodka, which is a little small if you're treating it as dinner but I wasn't overly hungry and knew what I was getting into. The pasta was slightly overdone for my taste and the vodka sauce just a touch too rich for me, but overall a solid dish. For dessert I tried the cannoli chips and dip; the dip is great but the chips were a little oily and slightly over-fried. Overall, Pelato is just okay, to me. It's loud, uncomfortable, and just not really my vibe at either location, but sometimes it hits a specific craving and the radiatore vodka does (generally) live up to the hype. read more

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The Scotto family emigrated from Italy in 1905, immigrating to a bustling Brooklyn, New York, and bringing their glorious family recipes with them. Thank heavens the latest generation of Scottos settled in Nashville not long ago and founded Pelato in Germantown in 2023. Two years later, in March of 2026, they opened this Cool Springs location much to our delight. Think of it as Italian tapas. Two to three plates per person of small portions will easily do the trick, even for the heartiest of appetites. And let me tell you, the crispy garlic potatoes are the star of the show! The edges are crisp as advertised, but the interior is beautifully tender as the marvelous essence of garlic envelopes the entire potato! The garlic bread appetizer with a side of melted parmesan is also spectacular and highly recommended! The black garlic sauce on the burnt broccolini is marvelous, and the fried calamari is pretty good, too. The chicken parm is enormous, a deep fried chicken breast pounded thin in a classic red sauce with copious amounts of melted Parmesan on top! By tapas rules, I'd probably count that as two dishes! The crispy cheesy calzone was just okay, appropriately small for tapas but not the best item on the menu. But the service is spectacular and it's obvious the staff is very well trained! The atmosphere is also wonderful, a spacious and classy eatery perfect for large groups or date night. There are still many things on the menu I want to come back and try! read more

Pelato - Calzone - Italian Near Me - Franklin, Tennessee

Went on a Thursday night at 5:30- there were 2 of us. We walked right in and were seated right away. Our server came and greeted us right away and brought us water. We ordered the pelato salad, potato croquettes, vodka pasta. We loved the salad and pasta but wouldn't get the potato croquettes again, not bad just not our favorite. We felt like they needed a sauce or something maybe. Our waiter was very attentive & helpful when we asked her questions about the menu. The food came out fairly quickly. The only thing we didn't love was it seemed very loud inside the restaurant. There were only 2 of us but we even felt like it was hard to hear each other. read more

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I don't mean to sound dramatic, but the Chicken Parm and the ravioli were the BEST I've ever had. Perfect for a date night or with your girlfriends. Thank you Darren & Milla for 5 star service! Here's what I've had here: Cheesy sausage stuffed bread 5 stars potato Croquettes 3.5 stars ‍ Stuffed mushrooms 5 stars Pelato Salad 3.5 stars Chicken parm - 100 stars Pelato ravioli - 100 stars Radiatori Vodka pasta - 100 stars little Italian gelato balls 3.5 stars Dark chocolate budino mousse 4.7 stars I review 3 restaurants per week on my IG Lillypulitzerstylist. Pelato is one of my TOP TEN FAVORITES. read more

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All the amazing Brooklyn Italian favorites that you love from Pelato Germantown are now in Franklin! The Scotto family has done it again with the flair and flavor only they can do. The menu is filled with amore. The broccolini is my favorite side dish in the city. Followed closely by the crispy cauliflower. Follow that with the Polenta and Bolognese and a serving of Chicken Parm. Make sure to order the deconstructed cannoli for dessert. It might be the perfect meal. And the best news is you don't have to drive to Nashville anymore to get it! read more

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Finally stopped into Pelato for Mother's Day brunch and loved it! We had great service on a really busy day which can be difficult. As far as the brunch items, I only tried the French toast but it was DIVINE! Everything else is egg heavy and sounds really good. I'll try more next time! We also had the bread with parm sauce (to die for), meatballs, and artichoke arancini. Everything was very good. Can't wait to go back! read more

Pelato - Cannoli Chips & Dip - Italian Near Me - Franklin, Tennessee

I've been a long time fan of Pelato Germantown and was so excited about the new location! If you know Pelato, you know the best thing on the menu is the Vodka sauce. You can't miss either that. The food is just as great as the original location. Unfortunately, they missed the mark on recreating the vibe and ambiance. We had a Friday night reservation at 7. The place was packed and soo loud. The tables are packed in like sardines. You have just a few inches between the person at the table next to you. The vibe was more like Cheesecake Factory than upscale Italian. read more

We had a monthly girls dinner at Pelato last week. The food was good, but not any better than other Italian restaurants in the area. The service was good and it was a bit loud, but overall a pleasant experience. I think it would be good for a date night so you can share and swap food. read more

This is an Italian restaurant, so why is it "tapas style"? Tapas are Spanish and are meant to be a small bite before dinner, like an appetizer. Italian restaurants should not be tapas style. It's just an exotic name for a version of shrinkflation. It's an excuse to serve small plates for more money. It's kind of a shame because the food is tasty, it just ends up being very over priced once you order enough to make it a meal. $14 plate of broccolini should be abundant, "shareable" as they say their menu is, but really it's a rather small side for even one person. So somethings are shareable (meatballs) and some are just overpriced and small. Second, it gets busy inside and very very loud. The kitchen is a fairly open concept, so it adds to the noise and probably to the temps inside, as it was hot on a 75 degree day humid day. They have a large outdoor covered patio that was much quieter. Third, the food took forever to piecemeal its way out and when it did, it was all at different temperatures. Some things were piping hot and some were cold, which took from the experience. Also the "tapas style" means that your food comes out in an order that doesn't make sense. We got our broccolini first. We waited nearly 30 minutes for the vegetable plate to come first? Lastly, I paid $15 for a glass of Pinot Grigio, which was half a glass pour, maybe 4 ounces. I saw other tables receive full glasses, maybe 6oz. Where's the consistency? As a plus, the waitstaff is very attentive and well trained. 3.5 stars from me, food was tasty, service was attentive, but it took forever to get food and it wasn't always hot when it was supposed to be. Small portions and big prices when you add it up, took away from the overall experience. read more

Let me start with saying that the service was 5 stars. Austin was A-mazing. Food was good, don't sleep on that garlic bread with melted parm, delish. It was packed for a Tuesday night (good on them) that said, it was loud, like really loud in the dining room. I had a hard time hearing my family at our table. Not sure anything can be done to fix that with the tall, open ceilings, tile floors and amount of tables packed in. If you are looking for an intimate meal, this is not the place. I think we will try the patio next time. read more

Food? Pretty good (some of it is amazing). Service? Chaotic. Ambience? It may as well be Grand Central at rush hour. But, groups? Fuggedaboudit unless the boss is paying for everyone. But, it's not your server's fault. It's management policy. Their policies shout clearly that groups are as welcome as a Bronx cheer. And I'm shocked by some of the management's childish responses to negative reviews here on Yelp (alas, it is Yelp). They seem to view customers as non-essential elements in the success of a business that operates a mere 4 hours per day. The business doesn't mind taking your money, it's just unwilling to help a group graciously give it to them. There's a per person minimum expense requirement for groups of 9 or greater... O.K. They then force groups of ANY size to manually figure out how to split charges across a policy max of 4 payment cards. WTH? Bless their hearts. If you're accidentally in a group on a first trip, just happily take as long as you wish to work out who owes what because the goodfellas running the joint just don't get it. They're good at wasting customer time about getting paid, so do waste theirs. Your time isn't valuable and who cares if the experience ends on a sour note? (Hint: Not the management). And next time, if there is one, just go somewhere else or come back when it's just you and yours. Most of my group will not come back. read more

Sat at the bar, sadly no happy hour. The place was busy! The bartenders were great as were the food runners. We had the crispy cauliflower piccata and it was delicious! Very crave-able and I will be back for that dish specifically. We also tried the polenta and bolognese, which was also good. My husband loved. Plato is a nice addition to the Cool Springs restaurant scene. read more

Pelato - Drink menu - Italian Near Me - Franklin, Tennessee

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First time last week. Very impressive. Small plates. So we were able to share and sample a lot of menu. The salad is crazy good. The burnt broccolini a yes. Mushrooms ....meh. But the vodka pasta was legendary! The meat balls were spicey and crazy good . I like this family of family restaurants. Dependable excellence. Great sevice. My iced tea was replaced often. This is a must do. read more

We came in on a Friday evening and the restaurant was very packed. We were a good of four and we were very glad we made reservations. Parking was a little tricky so plan a bit of extra time in case you have to park a little far. The first table we were shown to was right next to the door so we did ask to move. The restaurant itself is nicely decorated and we were able to sit by the window a little further back in the restaurant so there wasn't as much noise. We started with the bread which came with a parmesan dipping sauce which was very good. We ordered a few things to try. First, we got the fresh made mozzarella and pelato salad. The Pelato salad was one of my favorite dishes of the night. Such great flavor. I really loved the dressing. We all agreed that we could order just that for our meal and be happy. The mozzarella was good. A very small portion. Just enough for us to each have a very small piece. We all agreed that the Burnt Broccolini was one of our favorite dishes of the night. Our server even said it was his favorite as well. I was really excited for the meatballs but they were just okay to all of us. The chicken parmesan was good. Some great flavor. The standout dish of the night was definitely the Campanelle Shrimp Limone. That was one of the most delicious things I have ever had. Probably my favorite pasta dish of all time. So fresh, bright and delicious. We shared a few desserts. I didn't really love any of the desserts but the Bourbon Butter Pecan ice cream was the best thing we had. Terrific. read more

Fully disgusting. I wanted it to be good. I tried twice. The nashville location was better but still really disappointing. I'm Italian. From New York. This place is a bummer. Sauces either way too salty or weirdly sweet. Weird shrimp in the shrimp dish. Small and not normal shrimp. The meatballs were the only edible thing and we tried everything on the menu. The espresso martini is great. That's the only thing that's actually good in my opinion. Waiter was nice. read more

We were very excited to try the new restaurant we've heard so much buzz about, and since the weather was perfect, we picked the patio! Praises: the manager! She was wonderful! Our waitress was triple sat with a large party. The manager jumped in and helped a lot. She was very present throughout the meal and checked in on us many times. Our waitress, while busy, did a great job and was apologetic for the business. The food came out item by item. We ordered 5 items. Everything we had tasted great. A separate server ran drinks out to us. It seems the serving staff and managers have a great teamwork system that impressed us. Tips for improvement: the host stand seemed overwhelmed/inexperienced. They may have been new, but customer service and communication was lacking. No greeting, little to no eye contact when talking, just staring at the iPad, no explaining if there would be a wait or anything. They triple sat our server when other sections were open. It was a poor choice by the host team for both the server and the tables in their section. We were a party of 4 which included our 3 year old. The host that took us to our table removed the fourth place setting before we sat. Our child didn't have a plate, silverware, etc. We had to ask for everything piece by piece. It definitely wasn't kid friendly. That is on us for not realizing, but just about everywhere here is, so we didn't think of it. No kids menu. No kids cup. They asked if I brought a cup for my son when I ordered him a drink. Not something I would have thought of. There was nothing rude said or done about having a small child there, they were friendly about it, but I'm not sure I would take a small child back. Definitely more of a date night, business lunch or friends place than a family place. Wonderful patio for outdoor dining! It was pretty loud however, our waitress couldn't hear the drink order and we struggled to talk across the table. I would maybe try inside next time. The pasta portion of buccatini was small for the price. I would definitely order two pastas next time. Overall we had a good experience and would return... sans children! read more

I have been there a couple of times around 6 pm without reservations and I agree that for the type of restaurant I wouldn't add my card for a reservation. Patio is loud. It gets packed very quickly.Service is quick, however it feels like they are rushing you out. Even when you are still eating. The food is ok. Meatballs were too salty, same with their red sauce. Love the bread with the cheese sauce. The chicken Parmesan is great. For the most part their pastas are ok..but one of them felt a bit undercooked. They recommended 3 plates per person but is too much. My last time we had 3 for 2 ppl and we had leftovers. Their cocktails are ok but also too pricey for the size. For the type of food/restaurant is too pricey. I can get the same type of Italian food, in Franklin for half the price. read more

My wife and I had a great experience here. Our server, Aaron, did a great job explaining how the menu worked and making recommendations. We did not have a bad dish! Burnt broccolini is a must along with the potato croquettes. read more

Really wanted to like a new Italian restaurant. Having been to Brooklyn a fair amount I would have to say it would not make it there. Wine selection was poor. Very small pours and the stemware was horrible. Thick glass that could be dropped off a skyscraper and not break. The caprese salad had tasteless purple tomatoes and the mozerrela was seasoned and actually not bad. The Cauliflower was pretty good. Meatballs were average and the Polenta with bolognese sauce was poor. Way too much sauce and cheese. Server was super nice, but had way too many tables and we had to ask multiple people for ice. Prices were not commensurate for the food that we received. Manager came by and said he was the manager of the managers? I can not see this place lasting over 2 years. Sorry, about the loudest restaurant I have been to in a very long time. Food came in a crazy order, but that is what the server told us. Guess we will go to downtown Nashville for our Italian food. We were so excited to try this place based on the reviews. Think this is a one and done. The atmosphere is of a chain restaurant with almost no sound deadening features like carpet etc. Was over 80 db loud. read more

Last minute happy hour for drinks and apps. Great food and EXCELLENT service from Bella and Josh at the bar. Will definitely return.

2 Stars We visited Pelato's new Franklin location on a Monday night around 7pm. It was surprisingly packed for a Monday, but we had a reservation and were seated immediately. Our server also came over quickly. The menu is structured around unconventional small shareable plates, so our table took a little time deciding what to order. We ended up ordering the burnt broccolini, meatballs, garlic bread, two vodka pastas, baked ziti, and two chicken parms. Early in the meal, a Diet Coke was brought to the table but the server accidentally dropped it and spilled the drink across the table and onto one member of our party. To her credit, she was apologetic, but it still turned into a whole ordeal of cleaning the table and dealing with the spill, which disrupted the flow of the meal pretty early on. Accidents happen, but there was no effort made to reconcile the situation beyond a verbal apology. There was also some confusion with the tea. An unsweet tea was ordered, but the drink that arrived was extremely sweet and clearly tasted like sweet tea. It was sent back and replaced, but the second one that came out tasted the same. Our server mentioned that this had apparently been happening with other tables that evening as well. Eventually a manager came over to check on it and ultimately told us they only have unsweet tea and admitted there might be an issue with the recipe they are using. Despite the mix-ups, both the Diet Coke and the tea still appeared on the bill. The biggest issue of the night, though, was the timing of the food. They did mention that dishes might come out at different times, which makes sense with a tapas-style format, but what actually happened went far beyond that. Some items appeared almost instantly (like the garlic bread), while other dishes took an extremely long time. The baked ziti didn't arrive until over an hour after we ordered it -- well after the rest of the food had already come out and been eaten. By that point we were essentially just waiting for it to arrive so it could be boxed up and taken with us. If certain dishes are expected to take significantly longer, that would be understandable with the proper heads up. However, in this case there was no indication that anything would take that long, and the delay honestly felt less like intentional pacing and more like something in the kitchen may have simply been mismanaged or forgotten. It felt like the restaurant hides behind the "small plates/tapas-style experience" concept as a way to excuse the lack of coordination from the kitchen. While staggered dishes are expected in that format, there still needs to be some level of pacing so the table can actually share and enjoy the meal together. In this case, it just felt poorly managed. Toward the end of the meal a manager came over and told us that he is a "body language guy" and had noticed that we seemed disgruntled with our experience. He said he wanted to hear our thoughts about the meal. However, the interaction mostly consisted of him discussing his credentials and reiterating ideas like "the customer is always right," while leaving very little room for us to actually explain the issues we experienced. We did our best to communicate the concerns mentioned above, and while he appeared somewhat receptive, the conversation ultimately ended without any attempt to make things right. The check arrived with the full bill, including the drinks that had issues earlier in the meal. To be fair, the food itself was good. The quality of the dishes we had was solid, which made the operational issues even more disappointing. Pelato clearly has the potential to be a great spot, but good food alone doesn't make up for disorganized service and a lack of follow-through when problems arise. read more

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We came for a birthday dinner and the service was exceptional. Cameron was the best server we've had while we were in town visiting for our friend's birthday. Tapas style which mean family style so be sure you come ready to share! read more

Pelato - Bucatini, spicy pasta - Italian Near Me - Franklin, Tennessee

Everything we ate was delicious and our server, Cam, was incredibly welcoming and patient with our large group. We will be coming back again! read more

Pelato - Chicken Parmigiana & Radiatori Vodka - Italian Near Me - Franklin, Tennessee

What a delightful restaurant! We celebrated our friends birthday and enjoyed sharing several delicious small plates. MPK was just the sweetest! You can tell by our numerous empty plates that everything was fabulous! read more

Pelato - Italian Near Me - Franklin, Tennessee

We celebrated a birthday. Our server was Aaron, both the food and the service were amazing. Everything was super fresh and flavorful. Will absolutely come again! read more

AUSTIN IS THE BEST SERVER EVER!!! We loved our meal tonight! We will be back to see him and enjoy our gluten free pastas again soon!!

I had really high hopes since I have enjoyed the Nashville location, but to say we were disappointed would be an understatement. For a party of 3 (3 pastas, 2 apps, 1 dessert, 4 drinks) we spent a total of $220. And for the cost, we don't understand how an espresso martini could cost $20 but each pasta dish we got was $16-17, which we unfortunately did not picture. The caciao e pepe pasta was good. The pesto pasta was extremely salty, very oily, and tasted like there was just a hint of basil - did not seem fresh. We couldn't quite figure out how we felt about the vodka pasta until it hit us: Spaghetti-Os. Service was good, Tony did a great job. Overall, I am hoping it improves since this location is new, but I would not recommend for the cost nor quality. read more

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Drinks were great. Food was delicious. Olivia's service was amazing! We will be back. read more

Pelato - Frozen espresso martini. - Italian Near Me - Franklin, Tennessee

Too bougie of a reservation policy for Franklin. They require a credit card to book a dinner reservation and charge you if you are not able to make it. It would be understandable if you were in downtown Nashville or a much higher in restaurant. This is family style Italian food and not even white table cloth to have this type of policy, again for Franklin. We ate here on their opening weekend and the food all came out at the same time even though the server said he would "space out" the entrees accordingly, but didn't. We felt rushed to eat and shovel food in so it was still hot rather than enjoying ourselves over a nice night out especially for the $$$. read more

Food & service were amazing!!! The only negitive was the acoustics. We couldn't hear ourselves think, much less have a conversation. We will come back for the homemade pasta, but only dine if outdoor seating os available. read more

Pros: Friendly staff, awesome service, fantastic food! Don't miss the blackened asparagus. Con's: Too noisy, sequence of food service is confusing since they do small plate family style. Mains came out before apps. read more

Amazing atmosphere. Food was exceptional!! But Amanda was the top notch server who made it "over the top". Kodi (manager) stopped by frequently to ens our experience was top shelf. Will be back for sure ‍ read more

Just discovered my new favorite Italian restaurant in Franklin tonight the food, atmosphere and service at Pelato''s was amazing. The staff and restaurant will do whatever they can to make your dining experience perfect. Autumn the bartender was very knowledgeable about the menu and made some great suggestions. I won't hesitate to go back. At Autumn's recommendation I thoroughly enjoyed the Shrimp. Limone which was excellent. read more

We chose Pelato for our anniversary and were hoping it might become one of our regular spots. Unfortunately, both the food and service fell short of expectations, especially for a special occasion. I waited to post this review until after receiving the manager/owner's response to my husband, which came across as dismissive rather than helpful. That was especially disappointing. My husband travels extensively and we dine out often, so we understand that restaurants can have off nights. However, this experience felt more like a lack of hospitality and accountability than a one-time issue. The night started with the waiter taking quite a while to get to us. We were ok though - he looked like he was juggling a lot of tables. He took our drink orders and after being gone for quite a while, returned to say he forgot my wine choice. Then my husband asked for a glass of ice. The waiter said, "That may take a while." Maybe he could have asked a team member for help? Several people who seemed to be managers came over to ask how things were going. It seemed like they needed more waiiters and less managers. In the end, the food was mediocre. It wasn't bad, just a disappointment. Also, the manager/owner thinks that getting bad service and mediocre food makes you have negative energy? This doesn't seem like TN hospitality to me. read more

MP was awesome, she made the experience fun for the whole table. This was a special occasion and she made our guest of honor feel great