Mothers Day. "Designers Choice." Called to place the order. Asked for "$150 delivered," and my…read morecard was charged $186. When I called to ask about price discrepancy, the lady said there is delivery, tax, and credit card fee; that I should have said "all inclusive". Flowers were beautiful. Just be careful how you ask/order when telling them how much you want to spend.

Chris was amazing! He worked with me long distance from California in putting together an entire…read morefall arrangement for a dinner in Pelham, New York. We were celebrating our 30th wedding anniversary, and his flower shop was recommended. I was a bit hesitant working with someone long distance, but Chris made the effort seamless! His floral arrangements were beautiful! Everyone commented on them, and at the end of our dinner party, many wanted to take the flowers home! Thank you, Chris, for making our event memorable! Highly recommend!

I'm giving this flower shop one star based on my experience trying to place an order for a funeral…read moreservice. I reached out more than two days in advance because I wanted to send a floral arrangement directly to a funeral home. After searching online for options nearby, I came across Park Floral and decided to give them a call to clarify a few details before placing my order. When I spoke with the manager, Michael, he told me there would be a $25 delivery fee to the funeral home. I then asked how much delivery would be to my home, which is only three blocks away, and he quoted me $15. This immediately raised a red flag, since the website clearly advertised free delivery. When I questioned this, he paused and then said, "It doesn't entail anything, I can just deliver it for you for free." Based on that, I told him I would go ahead and place the order the next day for the Friday service. The next day, I checked the website again and noticed all the prices had suddenly increased by $15. While that alone was frustrating, I still called to finalize the order. At that point, I was told to call back in an hour because he was busy. I proceeded to call back five times and even left a message. I never received a response. For something as important and time-sensitive as a funeral, this level of inconsistency, lack of transparency, and poor communication is extremely disappointing. I ultimately took my business elsewhere, and I would not recommend this shop based on my experience.

The service was very poor. I clearly asked for $15 flowers and repeated it three times, but he gave…read moreme $55 flowers and pretended not to understand. I paid by card, and only after the charge went through did I ask for a receipt, at which point he told me the total was $55. This is unacceptable. And I'm a regular customer and I know the prices there. Please be carful there if you order something.

Another beautiful floral creation by Enchanted Flowers. My sister-in-law who just had surgery was…read moreso happy when she saw the arrangement. It definitely cheered her up and put a smile on her face. Thank you Frankie!

My husband gave me flowers from this store, I had to gently tell him to never order flowers from…read morethis place again. I don't think the flowers and the packaging are worth it. They weren't bad overall, but they looked a little rotten or sick. The stems were covered in dark spots and the roses themselves were wilted, naturally there was no pleasant floral fragrance other than a slight scent of rot. They could have been good if they were fresh. Too bad, but we will not return to this place again. p.s. The packaging was also different from the photo. There was some cheap paper, torn in places and fastened with a couple of metal clips. Not as luxurious as they said on the website.

The BEST in business. We worked with Danny and he helped us curate the perfect flower selection and…read moremy bouquets and centerpieces were more beautiful than I imagined. Danny also walked us through everything he would be doing, and ensured it was exactly what we wanted. The service we received here was above and beyond.

Danny and his team are experts in designing jaw dropping flowers for events. Their service is…read moreunmatched! Danny meets with you (multiple times) to understand your vision, provide essential attention to detail, and works WITH YOUR BUDGET. Everyone raved about the delicate centerpieces and flower colors at my wedding. It truly reminded me of Beauty and the Beast (french country-side vibes). I had no idea what I wanted and Danny guided me using the venue, dress and my favorite colors for inspiration. I could have never dreamed up this beauty without you and your team!  THANK YOU Westchester Florals!

What an easy, and pleasant, experience! I needed to send a birthday bouquet ASAP, and thought that…read moreI would try a new florist. So glad that I did! Super friendly on the phone, easy ordering process, and flowers were beautiful and delivered promptly, and carefully packaged. Thank you so much!!!

Beautiful flowers for my baby shower. Delivered straight to the restaurant the day before and very…read morereasonable pricing!! Use them...don't hesitate!! Still look great 7 days after delivery!! Obsessed

I initially had some concerns about the first arrangement I received, as it didn't quite match the…read morestyle and quality I had expected from the website. However, what truly impressed me was how Scott's Flowers handled the situation. Kate was incredibly responsive, professional, and genuinely cared about making things right. She listened carefully to my feedback, communicated with kindness and transparency, and personally made sure a replacement arrangement was created and delivered promptly. The replacement bouquet featured much fresher, higher-quality flowers, and I could clearly see the extra care that went into it. While the artistic style was still a little different from what had originally drawn me to the website, I truly appreciate the team's sincere effort and commitment to customer satisfaction. Mistakes can happen, but outstanding customer service is what earns trust and loyalty. Kate turned what could have been a disappointing experience into one that made me feel valued as a customer. Thank you, Kate, for your professionalism, patience, and genuine care. I wouldn't hesitate to order from Scott's Flowers again because of the excellent customer service you provided.

Ordering online from CA on Sunday night for Monday delivery. Scott's has a great website, easy…read morenavigation! Our daughter received her beautiful bouquet on time. Exactly what we ordered!

I realized that I ALWAYS had a love for plants so I decided to start treating myself to a plant…read moremore often. What I LOVE about Flowerland is that they have beautiful plants with the purchase of the vase for resonable prices. I usually spend around $25.00 for a plant with vase. I purchased a beautiful plant called Moses. Service is ALWAYS helpful, friendly and patient. Try 'em!

Amazing flower arrangement, precious flowers, beautiful plant. Excellent customer service.read more

I had the best customer service with Franz James and they sent the most exquisite flower…read morearrangement for my niece who just had a baby . I didn't see any other florist in NYC with such gorgeous flowers I highly recommend them. thank you so much

After a nightmarish airport experience trying to get from Houston to New York to surprise my best…read morefriend for her birthday, I decided to send her the best floral arrangement I could find. "Flowers as art" was so fitting and I knew she would have loved them. However, despite advertising on their website that they deliver outside of NYC and/or the Tri-state, I was met with an email stating the delivery location was too far to accommodate. "Tri-state" means New York, New Jersey and Connecticut. My best friend is 25 miles from their Harlem location in NJ. Very unfortunate and quite disappointing.

It has been several years since I've left a review for Wild Orchid and my experience with this has…read morenever changed. I appreciate all of their hard work and dedication to satisfying all customers the best they could. With my recent experience, i ordered arrangements with a smiley mug. They were kind enough to reach out to inform me they do not have a smiley mug but will do their best to find one. I wasn't upset about it or anything and also let them know if they couldn't locate one, i can option for a heart or something. Luckily, they were able to locate a smiley mug anyways. The effort and customer service they have provided me all these years since 2019 or 2020 until now has been phenomenal. I truly appreciate all the hard work the staff does! I am all the way in the West Coast. These arrangements sent to loved ones, they mean a lot to me and to my loved ones and their family. Each ordered arrangements being put together and being delivered with care. Love you Wild Orchid! YOU ALL ARE AMAZING!

Was trying to send an arrangement for a funeral and had a few more hours until their posted closing…read moretime but the person who ansered could not be bothered.