Review for my go to guy, Frank at enchanted flower boutique. "Frank ,I am speachless. These are one of the most beautiful arrangements I've seen. You really know how to treat your customers.  Some dont get it , but you do. You take a potentially sticky situation and flip it for a home run creating tons of goodwill. I will not consider anyone else for my floral needs.You are not only gifted in design, but like I said you really know how to take care of your customers. Thankyou from the bottom of my heart, for simply beautiful arrangements." My best , Jl read more

Enchanted Flowers - Florists Near Me - New Rochelle, New York

Another beautiful floral creation by Enchanted Flowers. My sister-in-law who just had surgery was so happy when she saw the arrangement. It definitely cheered her up and put a smile on her face. Thank you Frankie! read more

Enchanted Flowers - Florists Near Me - New Rochelle, New York

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My husband gave me flowers from this store, I had to gently tell him to never order flowers from this place again. I don't think the flowers and the packaging are worth it. They weren't bad overall, but they looked a little rotten or sick. The stems were covered in dark spots and the roses themselves were wilted, naturally there was no pleasant floral fragrance other than a slight scent of rot. They could have been good if they were fresh. Too bad, but we will not return to this place again. p.s. The packaging was also different from the photo. There was some cheap paper, torn in places and fastened with a couple of metal clips. Not as luxurious as they said on the website. read more

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When my sister passed away, I needed to plan her funeral service in NY. We live in Arizona so I asked the church I was working with in New Rochelle to recommend a florist. They recommended Enchanted Flowers. Frank was wonderful and easy to work with to select and build my vision. Everyone remarked how beautiful and how fragrant the funeral spray was. I know my sister, God rest her soul, would have loved it. Thanks to Frank for turning a tough day into something a bit more beautiful. read more

Enchanted Flowers - With Open Hearts funeral spray - Florists Near Me - New Rochelle, New York

I live across the street and visited this shop a few times and each time they accommodated me with exceptional service. If you're in the area and need some flowers for sure stop by and tell them I sent you read more

Great, wonderful service for my wedding on July 31st, 2016. Flowers came on time and it was everything we asked for. Frank was able to accommodate everything. Great service and product. read more

Beautiful arrangement that really put a smile on a dear friend who wasn't feeling well. Most incredibly, I received 2 calls from the delivery person, Kendel, who realized that I gave the wrong address. He waited until I got the correct address, and then called back again. such great customer service, starts from the top. I will now definitely use this florist again! Marianne read more

I have ordered from here for my last 2 anniversaries and the flowers were beautiful and delivery and service was on time.

First time ordering and I just have to say Frankie is the best! He made a beautiful arrangement of sunflowers and other gorgeous flowers for me at the last minute for a funeral! Had it at the funeral home in under 2hrs! Amazing! So grateful I was referred to this place! read more

Enchanted Flowers - Florists Near Me - New Rochelle, New York

Had the most beautiful flowers for my wedding from here! Frank does an amazing job. He was super kind and helpful with assisting us during the pandemic and all the rescheduling and changed. Highly recommend!! read more

I woke up this morning to find a wilted vase of flowers on my doorstep. What? I was home all night so I was a bit confused. It appeared that my sweet 21 year old nephew in SWITZERLAND wanted to make my Mother's Day special. but wait! Today is not Mother's day! WTH? I checked my phone messages to see if I received a phone call from Enchanted alerting me to the delivery debacle. NOPE. So, I called right away, before they opened to find out what was going on. No answer machine. At around 9 am I received a call from Enchanted. To sum up the conversation- UNAPOLOGETIC and complaining about how awful it was for them this Mother's Day they were so backlogged.....yada, yada.... Me: Why didn't you call either me or my nephew so at the very least he could have cancelled the order, I may not have been home to receive the wilted flowers on WEDNESDAY or YOU COULD HAVE OFFERED HIM A CREDIT? Enchanted: (insert more complaining, finger pointing to FTD and self accolades) "We are a reputable florist!! " Blah, blah,..... Me: WTH ?(insert some well deserved scolding) Enchanted : HANGS UP ON ME What in tar nation? Enchanted ? HELLO? You are in a business that relies heavily on competent delivery service. I don't give a damn how beautiful you think your creations are if you can't seem to get them where they need to be at the appointed time. And if, JUST IF, you cant do that for some legit reason, you owe it to your customer and intended recipient to inform them and allow them options, not slink onto a door step at 9pm leave the 3 day old flowers (they claim the flowers were not old, I have pics to prove otherwise) ............ HOLD UP! My sweet nephew in SWITZERLAND just called me. I told him that I just got the flowers. Nephew: I knew something was wrong. I didn't get a confirmation that delivery was made and I was emailing back and forth with some guy named Dunkin or something. He was saying that you (me) couldn't be reached and that they couldn't deliver the flowers and they would try again. Something sounded off." NO SHIT. So, Enchanted, the most egregious of errors you made were the lies you told and the backpedaling BS. Frankly, people are pretty damn forgiving of mishaps when being truthful and accepting of responsibility, neither of which you are. I would have accepted 'Yes, we f'ed up. We are sorry. We will make it right" The BS I got from you was infuriating and yes, I am pissed, rightfully so and let you know it too. So don't further disparage me here for the neg review, which you seem capable of doing. read more

Enchanted was fantastic to work with for my wedding. Frank did a wonderful job. He was able to work with my mom until we had the centerpieces that went with our vision. We were blown away by the centerpiece. My mom wasn't sure at first because the photos in their albums in the store were mediocre...but boy did they deliver for us. I'll attach the photo so you can see the gorgeous centerpiece they did for me. We had a specific budget and he was able to deliver beauty! They were able to accomodate multiple delivery locations to me, groomsmen, and the venue. They made it to all 3 venues on time! read more

Enchanted Flowers - Enchanted was fantastic to work with for my wedding. Frank did a wonderful job. - Florists Near Me - New Rochelle, New York

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Simply AMAZING.. Frank has always step up to the plate and hit a home run with their creations.. They have never fail me or my wife for that matter, since she is the one getting this beautiful arrangements. If you ever get the chance to ask them to surprise you... You will be surprised and won't be disappointed. Thank you guys for making that special some one feel extra special. read more

Unreliable florist! I ordered an arrangement for my uncles wake which was located a few minutes away from the flower shop. The wake was only one day from 4pm - 8pm. I placed my order early in the morning that day. To my surprise at 7:30pm the flower shop called me while I was at the wake to say they were not able to deliver the flowers because they had a hectic day. Interestingly enough there was another flower spray there from that flower shop! This is highly unacceptable and disrespectful to not fulfill the order for a wake. If they couldn't deliver they had hours to let me know so I could have ordered from elsewhere. read more

I think enchanted flowers is the best number one in New Rochelle flowers are always fresh and artistically made professional and customer service is super great I thank Frank for all he's done a1 for me read more

Frank is the dedicated owner of this beautiful flower shop! Every time I purchase flowers or plants they are beautiful! Fresh! Arrangements are professionally done and displayed beautifully! Try this gem of a shop. You won't be disappointed! read more

Frank prepared a beautiful arrangements of sunflowers for my dear friend. One of the most beautiful floral arrangements I had ever seen. Will use this establishment for all future occasions. Thank you Frank for including the sea shells meant a lot to me and his loved ones read more

Frank did a wonderful job providing all the flower arrangements for our wedding. We gave him a price and he truly produced more than what we could imagine we could get for our limited budget. Such a beautiful selection to choose from. We gave him a photo of what our cake looked like (which included flowers) and we went from there. My cascading bouquet looked flawless. The flowers and other decor arrived promptly to my venue. I would utilize his services again. read more

Enchanted Flowers - My cascading bouquet - Florists Near Me - New Rochelle, New York

I was very pleased to have had the pleasure of using Enchanted Flower Boutique to dothe main floral requirements for my wedding. The owner was very flexible with me even when I had to adjust my color scheme a couple months before the wedding. He dis my dais table arrangement, my bouquet, maids of honor bouquets, bridesmaids corsages, and boutonnieres all of which I was very pleased with, and all for an affordable cost. Thank you Enchanted read more

Enchanted Flowers - maids of honor with their fabulous bouquets, thank you Enchanted - Florists Near Me - New Rochelle, New York

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Unprofessional and unskilled that's the best description of this business!!! I ordered a beautiful and unique arrangement through Teleflora for the occasion of my mother's 57th birthday. This florist volunteered to complete the order. What was delivered was nothing short of a completely HIDEOUS MESS!!!! The floral design of the arrangement was completely off and DID NOT COME CLOSE TO WHAT I ORDERED! The florist completely tried to go CHEAP with the flowers, using a majority of mums with a "dusting" of carnations and lilies, which is very ironic as this arrangement (including delivery fees) cost over $80. When this florist was contacted by Teleflora indicating that I was completely displeased and dissatisfied with the arrangement and for them to come retrieve the flowers and give me a new arrangement, the florist REFUSED stating that they believe they did a good job and delivered a similar product. Look at the picture and tell me is what was delivered ANYTHING AT ALL SIMILAR TO WHAT I ORDERED???? Methinks not. I'm highly advising anyone who wants a beautiful arrangement done by highly skilled professionals to seek a different florist!! This business is definitely not worth your time!!! read more

Enchanted Flowers - Your Special Day FAIL!! - Florists Near Me - New Rochelle, New York

This Company should be named "Compassion Floral" This is a wonderful Company! Affordable and as they stated "no one is turned away" After searching for affordable florist to purchase a arrangement for my Moms funeral, we happened upon Enchanted. With high burial expenses and limited funds, the Owner and His Assistant, assured us they will help us! And they DID! My Family and I will be forever grateful. We highly recommend this Company with a heart and absolutely beautiful arrangements. The arrangement for our Moms casket was amazing and so affordable! They will never be forgotten for their kindness and compassion!! Family of Marian Ellis 1/2017 read more

I could not have been more vague with Frank with what I wanted for my wedding centerpieces, I was probably difficult to deal with because I gave such loose guidelines. But when I went to meet with Frank for the final OK, I was so pleasantly surprised of the gorgeous arrangement that Frank made for my centerpieces!! We loved them and so did the guests!. will and have used Frank's services again and were equally more than satisified. Franks is lovely to deal with, very patient! read more

This is by far the best florist you will ever find!! I first met Frank when planning my wedding 3 years ago. I was set to find this specific vase that only one company would sell and only to business's. I went to maybe 5 other florists who told me no, they wouldn't order them for me. And so preceded to see what they could offer me and for the cost I was looking to spend, I was getting a ball of Hydrangeas! I was appalled. Then a good friend of mine said "go see my guy Frank". And right away I knew it was a perfect fit. He worked with me on every detail I wanted and had the most patience! He ordered those specific vases I wanted too! He got me thsee lights illuminating the vases from below I wanted, it was perfection! He was absolutely amazing with all his efforts and beautiful arrangements he created. He is truly an artist who understands what you need and what he can get you for the cost you want it at. Don't look any further folks, Enchanted is your place to go!! read more

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Garbage, garbage, garbage. My husband ordered me flowers through FTD for Mother's Day and paid a premium price for Mother's Day delivery. They were never delivered. We had made several calls over the previous days to FTD who assured us they had contacted the vendor and promised us the flowers would be a premium upgrade from our original order and would be delivered by 7pm Tuesday at the latest. The flowers didn't end up being delivered until Tuesday evening at 8:30 pm. The card in the flowers indicated the order had been filled by this florist. The roses in the arrangement we already half dead, as were the Lilies that had opened. The vase was the wrong size and color and the arrangement was 3 times smaller than the 70 dollar arrangement we paid for. There were 0 montecasino asters in the arrangement as was advertised. I called to complain and spoke to a woman who claimed she had no idea what I was talking about and that her boss would call me back. Waiting to hear from him soon. Very shoddy arrangement, delivery and customer service. read more

The blanket arrangement for my mother's funeral was exceptional. We chose it from a book and asked for some additional flowers. Frank accommodated our wishes at no extra cost. I will only use Enchanted Flower Boutique going forward for any floral needs that our family has. read more