Although it took some time from initial contact to the actual repair (ballcock), Rene delivered…read moreexactly what you'd expect from a third generation Vermonter, excellent service, reasonable price and a blueberry pie to boot! Now semiretired, you may be in for a wait, but it's worth it if you can. Thank you Rene. Ross

Rene is great, very good plumber, sometimes it takes a bit to get him, but call him a few times…read more you'll likely get him. In these days of everone is too busy to help, we have to have a little patience. Good Luck.

Joseph Lefebvre from Valor was a pleasure to work with. He got back to me quickly and was super…read morepatient with all of my questions. He was able to take care of my issue the same day. I would 100% use his services again.

Great, promt, veteran owned bussines. Recommend highly, and…read moreprices are bit better than some others.

I hired Drain Pros to replace the wax ring on my toilet because I believed it had been installed…read morewrong. The good: Seth came to my house the same afternoon I called. He was very friendly and helped me with more than just the toilet seal, offering to clean out my sinks and identifying the cause of a defective faucet that my landlord had ignored. He also removed a small clog from my plumbing that I was unaware of. The bad: I'm not confident Seth completed did the job I hired him for. He spent a lot of time pouring baking soda, talking with the neighbor, and explaining his political views, but at no point did I see him replace the wax ring on my toilet. He later texted that he would send photos of the old seal as proof that he had completed the job, but when he did share a few pictures, they were unrelated. The next day, I discovered that one of the bolts holding the toilet in place was loose. I brought it up, and he claimed he intentionally left it that way and forgot to tell me I should tighten it myself the next day. I haven't found any evidence that this is a normal step in replacing a wax ring, but in either case, not everyone would have thought to check. Finally, I never received an invoice for the work. He promised to send one, but after following up five times over two weeks via both text and phone call, I've still heard nothing. He has stopped responding to messages. I liked Seth as a person, but I recommend hiring someone more professional for important plumbing work.

Seth was right there for us for some demolition work, and was a total craftsman - even for demo…read morework. he meticulously cleared up the debris and took it away for disposal. like it never happened. this was much appreciated. He is multi-skilled in all the trades, so that when unexpected situations come up, he is knowledgeable and experienced to deal with the situation effectively as a one-stop shop - and when doing home improvements, THIS is a KEY advantage to using Drain Pros and Seth!

Tyler of Pipe Dreams Sewer & Drain is *fantastic*. I've lived in my townhouse condo for nearly 12…read moreyears, and the kitchen sink has never drained marvelously well. I had understood that it was due at least in part to a shallow grade of the outlet pipe...whatever. A couple of years ago, it had gradually become clogged enough that it was draining painfully slowly. I had RotoRooter out to clear it, and when the work was done, it was much better. It drained just fine, like before. Over two or three months this past fall, it gradually slowed down again, and I waited because I remembered how expensive it was the last time. Finally, there was no more waiting. It had become gross, it was so *disgustingly* slow, and I was even wondering whether it would require major work of some kind. I am so happy to have seen the glowing reviews here of Pipe Dreams. I called them & they were able to get me in in two days. Tyler was here for about an hour, and the tools he used were very different from the long, manual snake that RotoRooter had used. It/they were motorized things that had a reach far down the pipes. Tyler explained that he was staying mindful of the neighbors' pipes and not disturbing those. When he was done, he filled the sink with water & then released it. Since we bought this place all those years ago, I had NEVER seen it empty so fast, and I didn't even think it was possible. The water began to spin and make the most beautiful whirlpool and then was gone. The whole time he was here, Tyler could not have been more considerate, clear in his communication, and helpful. He also gave me tips on how to keep the drain clear. I kept meaning to write this review soon after he was here, but it's now been three months - oops! Here is the bright side to the delay: I can report that the sink has been draining wonderfully ever since, and it makes me soooo happy every time I use the sink. Call Pipe Dreams! You will be glad you did.

We feel very fortunate to have found Tyler and Elizabeth Scott, of Pipe Dreams, for our septic pump…read morereplacement. They were reliable, open and honest about the entire process even when the items on the blueprint didn't match the actual equipment that had been installed 20 years prior, along with outdated instalment features. They had to find a different pump, and electrical replacement solutions. They were great and did it with positive attitudes and friendly hardworking ethics. We enjoyed getting to know them and were very impressed with how much they care. They made the job change work with the price they had quoted us as well, which was very reasonable. Thank you both for being a great team. Louisa and Dean

We had a septic issue and Shawn was absolutely awesome! Very knowledgeable, experienced and…read morefriendly. He answered every one of our questions or concern. Thank you for great service! Kelly and Cathy Greene

He responded immediately. Adjusted his schedule to come save us from an overflowing toilet…read more I particularly liked how he explained exactly what the problem was and walked us through the various options. He recommended we stick with the cheapest option. I love when a service professional not only does the work well but also helps me understand how to make the various choices I need to make as a homeowner. Truly one of the best tradespeople I've dealt with in a long time.

Tech that came out was great, very friendly and knowledgeable…read more The folks who put their pricing together are absolute scam artists- do not take on their service without shopping around. Quoted $8900 for oil tank replacement. 3 other companies quoted $3300-$4000. Charged $90 to come out to quote (stated it would go towards the service) - never expected that high of a quote! How does this place stay in business outside of taking advantage of folks who don't know better!

The team that installed our new furnace were speedy and professional…read more I needed assistance at 9pm, for a small glitch... Kyle the Technician came immediately over and fixed the issue under a minute. He was extremely helpful and explained everything with detail. I was extremely surprised how fast Whale responded to my call and how quickly Kyle arrived. I highly recommend Whale... they're a role model for how all companies should treat their customers.

My relationship started with Vermont Energy in 2009 when they won the bid to install the hydronic…read morein floor radiant heat including a high efficiency wall hung boiler and hot water tank in my newly constructed two story home. All the work looked to be of the highest quality. Unfortunately, the boiler had issues and needed to be replaced recently. Vermont Energy was extremely customer oriented and the new system was installed at lightning speed. Four techs showed up and had the new boiler and hot water storage tank installed in one day. Even though the original boiler failed prematurely I am very pleased with the service provided me to make things right. All of the technicians were sharp pencils willing to go the extra mile. I highly recommend this outfit for all your heating and plumbing solutions.

We moved into a condo about 18 months ago and realized that our boiler might not last a lot longer…read more We were delighted with the service we got from Vermont Energy all the way through the process. Our salesperson, Pete, along with the installers Justin and Nathan, were all knowledgeable, explained things well, polite, and were easy to have around. Justin and Nate worked efficiently in a tiny space, and cleaned up well when they were done. So many other residents in our condo neighborhood have worked with Vermont Energy, and we are glad we did too!

Parkers Heating & Cooling did a great job. They were polite, friendly, and timely. They were also…read moregreat with my fir babies. I will definitely call them again.