Called yesterday and talked to Lisa! She pre-qualified me and explained everything! Got an…read moreappointment for this morning and was in and out in less than 3 hours.

In the mist of unfortunate events and getting a screw in the tread of my husbands truck over the…read moreweekend and no business open or available to help with oversized wheels. I reached out to RNR first thing Monday morning and Joan- I believe was her name was so patient and kind. Asking all the right questions and understanding the urgency of our ask. She got the truck in there diagnosed and repaired without having to spend the entire day waiting. The amount of relief my husband and I felt. We are moving out of state but definitely recommend others.

Came in 35 minutes before closing and was still able to get a new tire purchased and mounted in a…read morerelatively short amount of time. Major kudos to Samuel at the front desk and Julius the technician who performed the work. The only reason this wasn't a 5 star review is because of Benjamin at the front desk, who showed no interest in addressing me even though I stood patiently in line - directly in front of him - for nearly 15 minutes as he took phone calls and spoke with other team members. Not so much as a 'thank you for your paitence' or 'I'll be right with you.' He made the statement of 'I'll be with you in just a moment' - while barely glancing up - as I approached the line, but didn't say a word afterwards - but was quick to chat it up with people that were in line after me. I won't speculate as to why he treated me this way, but that was horrible customer service. It took for me to get Samule's attention - while he was with a customer - to get seen.

Best place to go if you need a nail removed from a tire! Great customer service! Micheal came out…read morefrom behind the desk to greet me. Very polite, very respectful, very professional. I asked how long the wait was, it was a bit long. He told me to wait and grab some tools cause he might be able to fix it real quick. The nail didn't pierce anything vital just stuck in the tread and didn't need a patch/plug. I was in and out faster than it took me to do type this review. Great customer service by micheal! Give that young man a raise!!

Fast service. And the owner was super nice and helpful. The owner also worked with me on a set of…read morenew tires. If you are looking for used or new tires I highly recommend them.

I needed new mud tires for my lifted Chevy. The service is quality and they have a range of quality…read moretires in stock and reasonable prices. They were able to get me in for service quickly and on my merry little way sooner than any other place I called. I had the pleasure of meeting the owner while I was there as well. The staff was friendly, warm and welcoming. As a new member to the community, I'm grateful to have received such great service. 10/10 recommend!

Very smart and knowledgeable. Wayne and crew fixed my rim very quickly and perfectly. Pot…read moreholes in Hampton destroyed my rim but Wayne resurrected it and saved me lots of money! Thank you Craft Repair!

On Thursday, January 16, I was in need of a rim as was cracked. I called a few companies but my rim…read moresize was not available and had to be order. Unfortunately, I was pressed for time as a l needed to drive my car across the country. I came across Craft Repair for welding. I spoke with Wayne and informed him of my situation. After two attempts to repair the rim, the tire seal broke and air quickly release from the tire in minutes while I was driving on a bride and on a major freeway. I was hoping I would get this resolved with the owner but he has yet to return my call after leaving a message and also after speaking to his parent. Theres nothing worse than a business that will risk your life for a dollar.

Mike and his team are the best! Honest and reliable. I never worry about paying for something my…read morecars don't need. Yes, the parking is hard but so worth it! Fixed right the first time always,

My dad told me that when you move to a new town make sure you find a trustworthy mechanic and that…read moreis what I found in Jason and the folks at Penninsula. Kind, friendly and experts. They never charge for anything you don't need and you can have confidence in that because they explain everything beforehand. They are always so busy because they turn their customers into a community. I can't recommend them high enough.

Alloy Wheel Repair explained their process for repairing my wheel. I dropped off the wheel and they…read morecalled me in 90 minutes to let me know it was fixed. Looked good and price was as quoted. Much cheaper than a new or remanufactured wheel. Great job!

Needed a bent rim repaired. They took it in right away and had it done in an hour! Highly…read morerecommended.

Excellent service throughout. Had an emergency tire issue - valve stem on my dually went bad…read more Originally picked this place due to high reviews and one of those folks that totally agrees! Took me in 5 minutes to close to assess the problem and fixed in minutes! Wow! So grateful for having everyone at the shop attend to my truck and insisted on fixing it on the spot instead of coming back in the morning. Thank you RNR!! Wish every tire place had this kind of service.

Amazing customer service. Fast and attentive. They helped me pinpoint a tire pressure issue that…read moreanother place missed. The general manager was incredibly kind. 10/10 great business.

EXCEPTIONAL SERVICE - HIGHLY RECOMMEND!…read more I had an outstanding experience at RNR Tire Express on N. Main Street in Suffolk, VA, and I especially want to recognize Service Representative Baconta Buffalow for going above and beyond. After noticing my driver's side rear tire was low, I filled it and discovered a nail embedded in it. On top of that, my front driver's side tire had an inoperative TPMS sensor. I had an important appointment about 40 minutes away and very little time to spare after work. I stopped by RNR Tire Express hoping they might be able to help on extremely short notice. Not only did they assist me--they exceeded every expectation. Mr. Buffalow listened to my situation, understood the urgency, and immediately coordinated with the technicians to take care of my vehicle. While inspecting my tires, they also discovered internal damage in the tire with the faulty sensor that would have caused a dangerous failure if left unaddressed. Thanks to their thoroughness, they likely prevented a much bigger problem. Despite the last-minute request, they completed all the needed work quickly and professionally. The pricing was more than fair--especially considering the urgent timing--and they even applied a military discount without me asking. I left with peace of mind, safe tires, fully functioning sensors, and tremendous appreciation for the entire team. I highly recommend RNR Tire Express in Suffolk, their skilled technicians, and especially Mr. Baconta Buffalow, who made the entire experience smooth, efficient, and stress-free. This is customer service done right.

Excellent experience, I made an appointment on my lunch break as I work in Suffolk and live in…read moreNorfolk so I am not familiar with places here. They got my truck in when I was scheduled and completed my tires before my lunch break was over. The waiting room and main area was clean and inviting. I will 100 percent use RNR again. The staff was really nice as well. Thank you!!!!

I was very impressed with the prompt professional service I received today…read more My wheel rim was repaired while I waited and I couldn't be happier.

This shop was a great find! I was going over railroad tracks and didn't see a deep pothole on the…read moreother side and drove right through it. Popped my front right tire and damaged the rim too. Another rim repair shop in Chesapeake quoted me $260 to repair the damage, and that was a complete ripoff, especially since a brand new rim would only cost $215. The woman who I dealt with, she quoted me $150 and 3 days to pick it up. That's crazy fast, especially since that other shop said it'll probably take up to 2 weeks to fix. Luckily for me, I wasn't going fast and the damage to the rim was minor and a relatively easy fix. I picked up the fixed rim the following week and it was a job well done! Quick service, excellent quality and attention to detail and a fair price too! Highly recommended!

I called after accidentally scratching the rim on a new car, and Todd was able to get me in the…read moresame day. He did an amazing job, and the rim looks brand new again! Fast, professional service, and I highly recommend!

Todd is the best. Meticulous, honest, reasonable and accommodating. He will come to your place or…read moreyou can come to his.