Service sucks! Made an appointment in February for a July 22nd appointment. We arrived with our…read moretrailer that had been serviced every July for the last three years. We live full time in our trailer and we drop it off and pick it up in a day or two until today. We were told from the service manager, we were lucky to have that kind of service in past but they were 2-3 weeks out as they had 50 trailers ahead of ours. Unexceptionable! Called the boys in Utah that built our trailer and they will have it completed on Monday. Driving to Utah today and delaying our South Dakota trip but trust that it will be done right. Never going back to Big Country RV! Not trustworthy

Their phone lines weren't working for weeks and they did t even know it was…read more Then when a salesman said he would check with his manager and call me back with in hour, I never heard back from him. That was 4 months ago. I called and called and called both Redmond and Bend and their phones just disconnected the call. Not worth the effort.

THIS place is NOT the old BLUE DOG…read more.. We bought a new 5th wheel from Blue Compass in Redmond, OR despite previously having had a terrible experience with Blue Dog RV, and having options much closer to home BECAUSE of the PEOPLE and how we were treated by salesperson Emily Gordon, the Manager, Mike Johnston. It is clear that they love their business and are committed to professionalism and treating their customers right. They answered all our questions and made us a solid offer on the unit that ticked all of our boxes. So much so that we were comfortable enough to put down our deposit over the phone then drive 4 hours to do paperwork and our walk though. Jen helped us with the financing. We enjoyed a fantastic meal at a great Mexican Restaurant (Caramel) recommended by Emily. The next day, Makenzie gave us a very complete tour of our new RV! She is knowledgeable and went above and beyond to give us pointers not found in the owners manual based upon her commitment and experience. It is unfortunate that the name is so similar because they deserve a blue ribbon and 5 gold stars.

Looked like a promising stop. We wanted to look into the new trailers. No sales assistance on the…read morelot, and only one employee inside on the phone. A couple stood waiting inside the front door. We went back out and tried opening one of the trailers. Nope. Didn't open. Maybe its not really opened?

Had a leak in the hydraulic leveling system in the rig I bought here. They first said it was a…read morehole in the line, then a week later said it was just a connector. They said they fixed it, and it failed again on the next trip. I am now taking it to Coachmasters.

We were passing through Bend, Oregon on a week long road trip and needed help with the running…read morelights on our camper trailer. After stopping at an auto parts store, and another RV auto part store, we finally stopped at Blue Compass where we were welcomed as a walk-in and immediately assisted. The gentleman that assisted us was very helpful and took a look at all of our trailer issues. He was very friendly and made us feel like we weren't a burden as a walk-in. We appreciated his help, and I would recommend Blue Compass for RV assistance.

Thank you Mike Miller for your prompt mobile RV service in taking care of our recent motorcoach…read moreissues. I know you were very busy but I want you to know how much your work is appreciated by myself and any coach owner who is broken down while on the road, a long way from home and away from trusted local mechanics. It is a very frustrating and scary to have a broken motorcoach while on the road. Our 3000psi manifold pressure switch is now repaired and all cleaned up from the hydraulic fluid leak. Finding a mechanic that is responsive, honest, easy to work with, reasonably priced and takes pride in their work is a blessing because one never knows who you can trust. These are attributes that are hard to find todays world. We are back on the road with no further issues. Thank you again

Mike was a savior!! My RV was being prepped for a trip this weekend when I discovered a serious…read morewater leak (undoubtedly caused by improper winterization). I called several RV service shops as well as another mobile repairman. While I got a very fast response from the other gentleman, he was unable to complete the repair and each shop claimed that they could not work on my type of RV. Mike made room for me on his busy schedule, came to the house and didn't give up until he found and repaired the problem. And on top of all of that,​ he was very reasonably priced!! I highly recommend using Miller's Mobile RV Repair for most of your RV needs.

Larry's was the best for service and repair. REALLY sorry to see them go. Been gone for more than…read morea year and there is no one to replace them. Sad deal.

DO NOT BUY FROM LARRY'S RV!!!!!…read more We bought a cab over camper on Feb 14, 2020 for $20,000 cash + paperwork fee's DMV etc., today is Dec 22,2020 and we still haven't received the title I have found out some shady business practices they have done to us!! #1 paid them for unit 2-14-2020 didn't hear anything for 2 months granted it was the covid 19 crap when I called Georgia (owners wife) told me not to worry that DMV was backed up because of the shut down (B.S)!! #2 we called the sellers bank to see if it was paid off yet (June2020) and it wasn't even paid off yet?? Called back end of June it was finally paid off middle of the month and bank stated that title was sent to Larry's RV. #3 fast forward to August still NO title in the mail to us.....called Georgia AGAIN to inquire where my title was?! She then says I sent in al the paperwork to DMV and haven't received anything yet it hasn't came yet I called the DMV and waited on the line for 4 hours and they say they are way backed up so again I wait. #4 Called Georgia AGAIN.....lie after lie after lie!.... finally she sent me a refund of $98 and a bunch of the paperwork she NEVER sent in to DMV and told me to fill the paperwork to DMV myself?! huh I thought you sent it in?? I call the bank again they again tell me they sent it certified mail to Larry's RV and said they received it well according to Georgia she didn't have it Larry's RV kept my money for 4 months before they paid off my camper they are thieves and con artist DO NOT DO BUSINESS WITH THEM!!!

I gave Garrett a call to ask a couple of questions, and he got back to me within minutes! His…read moreadvice was helpful and confirmed my thoughts. Garrett is very comfortable to speak with and pleasantly answered my questions. If I run into any problems, I will call him for service without a moment's hesitation.

Garrett with Courtesy RV deserves more than 5 starts. I…read morecalled him to look at my generator on my Itasca Navion. It wouldn't stay running after having it overhauled just last year. He was able to fit me in his schedule the next day at least to diagnose the problem. He did all this at my house and was able to fix the regulator that was clogged due to bad propane build up. I was so pleased with his mobile customer service, he is so polite and his pricing is more than fair. I would recommend him and will use him again without a doubt.

We called a made an appointment for our Camper which sits on a truck. We were told to bring it in…read moreon September 2 and they would have it for 2 weeks. Long story short we called the third week of September and told them we needed it by October 1. They told us that they had not yet looked at it but would in a day or two...Husband picked up camper on October 1. He had to wait for them to install $27 part in refrigerator....he bought a clasp for mirror in waiting room....they hadn't bothered with even though it was on the list and lastly they couldn't find a controller for our jacks as the camper is old.Husband got on Amazon and found a universal controller for $176. Our bill was $573.78. Basically they charged us for storage of our camper doing nothing except they did fix refrigerator...probably could have had a new refrigerator we won't be back.

From the owner: Big Country RV is located in Bend and Redmond Oregon. As an Oregon RV Dealer we offer Big Deals on…read moreall of our Travel Trailers, Fifth Wheels, Motor Homes, Toy Haulers, Tent Campers and More. We carry some of the top manufacturers in the industry such as Fleetwood RV, Heartland RV, Keystone RV, Komfort RV, Northwood RV, Tiffin RV, and More. We don't just offer Big Deals on our RVs but we also offer specials in our RV Service and RV Parts department with coupons for your next visit. If you need help financing that RV you're dreaming of then let our RV Financing department help get you into that RV of your dreams.

Chris is a rock star. He helped me over the phone and walked me through my problem. Professional…read moreand knowledgeable Use him.

excellent service was there within two hours of contacting them, perfect installation of my new…read moretoilet at a decent price and did a couple other things for free. I'm so happy I found them.

Absolutely horrible communication! They had my RV for over 2 months for relatively minor repairs…read moreand a winterization. I called 4 times to get a status report, left 4 messages with no return phone call. Finally went to there place in person to pick up my RV and they told me they were hunting. I replied were you out hunting for 2 months?? I left with my RV untouched and literally no apology. These guys are absolute trash and DO NOT know how to run a business!!

Based on the recommendation of Roadtrek customer service I drove out of my way on a recent road…read moretrip to a Oregon (I live in N cal), to have my 2023 Roadtrek Zion worked on a Garner RV. My local warranty facility told me "there's nothing we can do for that noise" that was annoying me so much I wanted to sell the van. In a matter of minutes the technician figured out the problem and fixed it within a few hours. My only issue now is they are located 500 miles away from home!!!