This business goes Above & Beyond with how they process your mail and with their amazing customer…read moreservice!!! Everyone that works here has an outstanding work ethic and genuinely care about all their customers! I refuse to get my mail anywhere else.

This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

This is the second time I've used them in just two years. First review was from an apartment to a…read morehouse and now unloading a house and packing a 26 foot truck. I specifically sent them a list of what was priority to move a few days before. The guys showed up on time. They looked over the items, rooms, and truck then they got to work. The guys finished in the promised amount of time, packaged and wrapped things really well. We even did some prep work by wrapping and placing things in the living room. Next thing we know, they have already wrapped and loaded the washer and dryer very quietly and quickly. We were shocked. Would highly recommend using them! Quality and efficient is important and they take it seriously. Worth every penny.

tldr:NEVER hire this company!! Hands down the worst experience with a moving company I have ever…read morehad. They showed up 5 hours late, yelled at me that I gave them a bad quote and refused to do my move which ended up costing me THOUSANDS. And spoiler, another company did the job in the time I was originally quoted by these people and for half the price. As a woman moving alone, these movers made me incredibly uncomfortable in the short time they were in my home. I called and got a quote over the phone. This was not unusual to me as I've only ever gotten phone quotes for moving and have never had issues in the past. I was quoted 2.5-3 hours with 3 movers. I called 5 other companies in the area and received similar quotes, I chose this company due to their availability. I scheduled my move for 4 days before I needed to be out of my place. They were scheduled to arrive between 12-3pm. At 3pm, I was told their morning job was taking much longer than anticipated but they should arrive within the hour. At 4pm I received a text from the team letting me know they were an HOUR AND A HALF away and would be stopping for food on their way. I contacted the "manager" and was assured they would be able to complete my move that day. The team showed up at 5:30pm, 5.5 hours late and I have never had movers be more disrespectful and demeaning toward me. My home was clean, fully boxed, and ready to be loaded. For $210/hour I was not about to waste time. They walked through my home to assess everything and Tyler, who is supposedly the best they have, was rude and disrespectful every step of the way. He yelled at me that there was no way they could do the move in the time quoted. Given that their morning job took 4-5 hours longer than anticipated, whoever is quoting jobs clearly doesn't know what they're doing. I was alone and the way their team treated me in my home made me incredibly uncomfortable, they yelled at me that I wasted their time, they drove to Fort Collins from Denver and their cars were in a storage unit in Denver that closed at 9pm. Even if they completed the job in the minimum quoted time, they still wouldn't have made it back to Denver in time to collect their vehicles so I don't see how that was my problem but he sure made it my problem. Tyler told me the move would take a team of 4 movers at least 7 hours to complete. To be clear, this was a two bedroom townhome, not a 5 bedroom house. As I was about to throw them out of my home for being so demeaning and disrespectful, they offered to step out and call their manager. At 6pm I received a call from the manager who told me the team claimed there were 150 boxes in my home and they would not be doing the move. When I argued that was absolutely not the case (i counted and there were 56 boxes, 6 large, 15 medium, 25 small, and 10 plastic tubs) I was told he didn't know who to believe...um excuse me?!? He offered to reschedule for another day at more than DOUBLE my initial quote. After the experience his "best guy" had to offer, there was no way I would ever agree to pay them even my original quote let alone $1800?! I told him this was unacceptable and explained the financial impact, all I got was "sorry, we wish you the best of luck with your move" after wasting 6 hours of my time and costing me thousands. This was a huge waste of my time and costly. I deliberately scheduled the move on my day off with several days after to do final small things and clean before handing over keys. A new tenant was scheduled to move in shortly after. Because of this company's laziness and incompetence, I had to pay an additional month rent and the next tenant's move was also impacted. I am truly beside myself at what a horrible experience this was. Now for the kicker - I hired another company to do my move the following week. I hired two movers and anticipated an 8 hour move due to what I was told by this team. I was genuinely afraid to do the walkthrough given what happened with moving brothers. I explained what happened and the new quote I was given and the new movers laughed. They said this team took too long at their job in the morning, ate and sat in the truck for an hour, and when they showed up they were tired or lazy and simply didn't want to do the job. They said the 7 hour quote was an FU to me since they drove up to Fort Collins. It took the new movers FOUR HOURS TOTAL. And cost me less than moving brothers original quote including a 40% tip. NEVER give this company your business. They will leave you up a creek without a paddle without so much as an apology. I'm grateful they requested cash payment and didn't require a deposit as they will never get a penny from me. I will tell anyone and everyone I know to avoid this company!

Needed a few specialty boxed & sizes . Great selection & willing to help . Pricing reasonable, easy…read moreto find what you need .

Tried to order boxes. Called on a Thursday and spoke to Terry who was very polite. He did not…read morehave the boxes at his location, but could get them from across town and I would have them by 11 am the next morning. The next day no boxes yet at 1 pm, called to follow-up and see if there was an address issue or whatnot. Spoke to Martin who was snarky. Did not know why Terry would give an ETA, his driver was out on the road and did not have a GPS so he didn't know where he was (I dunno, can't call him on his cell?) and I should have them within the hour. He also shared some personal information about Terry, which was not at all necessary. Needless to say, the boxes never arrived and we received no call. So, we called Terry on Monday morning and he stated that the boxes are on backorder and will be at least a week. Canceled order and will not be calling again.

The family at this place are beyond wonderful!!! They have helped me out tremendously with my…read morestorage unit after my fiancé passed away.. they are very friendly and very affordable and I have told numerous people about them!! I highly recommend storing your things here!!! Thank you guys very much I truly appreciate it!!. Joshua

Rented the truck at 3/4 fuel. Returned the truck at 3/4 fuel. The employee that returned the truck…read moreassumed it was supposed to be at full not 3/4 so he charged me for the premium fuel. I called and argued it immediately, he realized his mistake and said he took care of it. They have now hit my account with Two $106.69 payments and one for $130.78. They say they can't do a dam thing for me and gave me the number to corporate uhaul. Terrible customer service, rude responses, and an extra $237 and change in payment that I'm fighting to get back.

I cannot say enough good things about this organization. Truly the most professional movers we've…read moreever had. And we've moved a lot! We just used this organization for the 2nd time, moving across the city. They handled all of our furniture and boxes with care and were fast! Like I mean, running back and forth from the truck inside. Apart from the great work, the mission of this organization is so amazing. The leader of our move spent some time telling us about how TOS has changed his life. He's 21, so articulate, truly turning his life around, he's going to go so far. I'm so impressed with the program and am so happy to support them. Keep up the amazing work!!

Dillon and his crew did a fantastic job. I hired them for packing as well as moving and they were…read morequick and efficient - they arrived within 30 minutes of the arrival window and finished under the estimated time as well. They also used less materials which brought the quote down by a few hundred bucks so that was awesome. They even helped me move a heavy item I already had in my garage up to my main floor off the clock! They also purposefully left out an item that I previously broke and forgot to pack myself so that it did not get lost in the move. I love all of the work they are doing for their nonprofit and was happy to hear that my money will be going back into that. They just did my move today so I haven't unpacked yet, but I haven't noticed any damages so far to the furniture. The reviews really do speak for themselves and they will have a customer for life.

American Moving & Storage moved me from Boulder to Lakewood CO. There were a few things that didn't…read morego smoothly but it was no fault of the movers. I was able to leave them in my apartment & have them drop off the keys to management. Since the elevator couldn't be reserved @ my old apartment, it took longer. But when they came to my new apartment, it went very fast. Absolutely~I would recommend them!

I booked American Moving for a June 3 move from a house to a storage unit in Boulder. Friends had…read moreused them with good experience. Mine was not: the movers were good but they dropped and destroyed my mother's antique table during the move and said they had "run out" of paper pads that were on the invoice. Despite 6 weeks of continued efforts to address these concerns, I've been stonewalled. I do not recommend them under any circumstance.

I called and set up a move for the following month and the women was really nice and helpful. The…read moreestimated invoice I received later that day was incredibly expensive. 740 plus dollars for a local move. Yikes! It makes me nervous to pay for the time it takes them to get to and from their office. I want to pay for my ACTUAL move. What if they take the long way around town or get stuck in traffic? Anyway, I had to cancel. The person I talked to seemed nice but as he said "I can get your move off the books" then click. I hear him hang up the phone quite loud. I was shocked. No goodbye?? Ha. Well I called back and got him back right away. I advised him that he hung up on me but he stated we were done. I asked for confirmation of the cancellation but he said he can only give me his verbal word. I'm a little uncomfortable with that so I will be following up with this company later to speak with someone else.

UPDATE 9/2: After posting this review, I received a call from the company's controller, who…read moresincerely apologized and acknowledged where they fell short. They issued us a significant refund, and I truly appreciate senior management taking ownership and making things right. I'm leaving my original review below because it reflects our experience, but I also believe in giving credit when a company steps up to resolve an issue. ORIGINAL REVIEW 9/1: We unfortunately had a very disappointing experience with TWO MEN AND A TRUCK in Thornton. I spent quite a bit of time researching moving companies before our move and ultimately chose them in large part because of their "Movers Who Care" message and what their website described about the level of service we could expect. Unfortunately, by the end of this experience, we did not feel cared for at all. Our move was estimated at 4-7 hours but ultimately took 12 hours and cost approximately $3,200 instead of the roughly $1,700 we had expected. We only had a 3 bedroom townhouse we were moving out of. We completely understand that an estimate is not a guarantee and that moves can take longer than anticipated. However, much of our frustration came from how the move itself was handled. Two of our three movers told us it was only their second day on the job, and their inexperience was very apparent. The lead mover was trying to train them throughout the day and even acknowledged that he was trying to get them to pick up their pace and unhappy about having to train them. The truck was not packed to the top, requiring a second trip and approximately another 1.5 hours of travel time. When they left to head back to our old house they did not even tell us and we just noticed they were gone. At one point, two movers were vaping on our front stoop as they carried in a chair, one mover fell to the ground in pain while the lead mover ignored him, and by the end of the night the two newer movers were arguing and swearing at each other in front of us, all of which we have on our Ring camera. Some of our furniture was also moved without adequate protection, and several items were damaged. To the company's credit, the customer claims manager was initially very kind and helpful when I contacted them afterward. I provided Ring footage, photos, and receipts, and they investigated our complaint. Unfortunately, the settlement we eventually received essentially only reimbursed us for two items we purchased to repair some of the damage. It did not address our primary concern about the excessive labor time and resulting cost. When I finally received a copy of the final invoice, I discovered we had been billed for the entire 12 hours (after being told we weren't), including what appears to be the crew's lunch break -- and we had even purchased their lunch. We were also charged $14 for a mattress bag that we did not receive because we supplied our own. I emailed the company again on August 21 asking them to review these billing concerns and reconsider the settlement. As of September 1, I have received no response or even acknowledgment of that email. I genuinely did not want to leave a negative review. Moving is incredibly hard physical work, it was a hot day, and we still tipped the crew at the end of the night because we appreciated the work they did. But paying approximately $3,200 for a move estimated at 4-7 hours while two-thirds of the crew were brand-new employees being trained on the job -- and then having our billing concerns go unanswered -- has left us extremely disappointed. I chose this company because I believed the "Movers Who Care" message. What has been most disappointing isn't just that things went wrong during our move; mistakes happen. It's how those concerns were handled afterward. After spending weeks trying to get what we felt was a fair resolution, we ultimately did not feel heard or cared for. I hope the company takes our experience seriously and uses it to improve how new employees are trained and staffed on customer moves, as well as how billing disputes are handled afterward.

While moving from Centennial to Co Springs we had rented a U-Haul and thought, psh.. we got this!…read more(just the 2 of us...). Then we came to our senses and realized it was going to take us forever and we are definitely not spring chickens! So we started calling around for quotes on moving our 2 bedroom condo to a home in the springs. We spoke to Sherry who provided all the hourly costs for 2 guys and for 3 guys on a Saturday with a $30 charge for gas since it was an out of town move. Not too bad. We weren't sure exactly how long it might take but we anticipated the move would be about $1500. On moving day the truck (giant truck) pulled up and 3 happy guys greeted me. Mike, Justin, and Pena. They took a look around and got right to work. They had us out of the old house in about 2 hours and handled everything with extreme care! As they were finishing securing everything in the truck we left ahead of them to head to the new house. Thinking they would take much longer than us we started unloading our cars and they pulled up behind us immediately! Moving in was much simpler since we just wanted all the boxes in the garage and all of the furniture in the living room. They cleaned up their truck, settled the final bill, and went on their way. Ended up being about $1400 and worth every penny to be all moved in with out the aches and pains and days it would have taken us!

Mike, the owner has made promises that he cannot make good on, and once a liar always a liar…read more Hey Mike - I have retained a moving expert and your estimate was 2x the closest competitor, you sure have A LOT of explaining to do as you clearly took advantage of an elderly couple. I hope you have better attorneys than I do on speed dial - HINT: any attorney who has EXPERIENCE will be forced to turn you away due to a conflict - I am embedded in Colorado Legal. Godspeed - you made your bed, ruined our belongs and advise your insured you have experienced an event in which you need their assistance. As I will take you to the cleaners, you had the opportunity to make this correct and you are negligent or a failure, either one is fine by me - not like you would ever take ownership or actually accept responsibility for the actions and inactions of your crew. Oh and the Castle Doctrine states that I have no duty to retreat when someone has threatened me and I am scared for my life - you are actually lucky I didn't take further action. In your world a Goat just died because you refused to take it to the vet - oh and you lost two Chickens because of heartbreak. Down three animals you take our $20K and buy new ones - that's fine but know that I don't quit until you lose!

Square-One brought me from overwhelmed and paralyzed to happy with my space. Thank you, Square-One!…read moreMy family and I moved states and time zones this summer. We started unpacking and I struggled to find a new rhythm in this new home. Square-One came to me from states away - flew on an airplane to come help me out. Impressive. They worked from morning till night bringing order to the chaos and creating an environment of peace that I now delight to live in. I recommend Square-One as compassionate people who will effectively organize your space and thereby improve your life. It's been a few months and we have been able to keep the house tidy and beautiful because of the people of Square-One.

Lori and her team literally saved my butt! I put my house up for sale and benign a very handy self…read moreorganized person. I thought I could do it all myself,NOPE Lori through conversation found out about my situation and put her team into action immediately! I had no idea the amount of work I had to do. Thank you very much square one for all your help In decluttering my house and then coming in and staging my house for photos and viewings! My house sold immediately...WOW worth it!!!

I am a customer with Northglenn Mini storage and have been using the services for about a year now…read morewhere ive kept my 6 thousand dollar Yamaha r6 and have paid for 7k in insurance and made my payments on time. I am now moving out and need my things, I go to my unit 7 days ago to find a lock next to mind that sais see manager. Keep in mind ive paid on time and there should be no issue. Well since I couldn't get into my unit, all my business leads have went to shit and theyeve costed me 10000s of dollars for not calling me back in the last 2 weeks. Keep in mind they never ever even reached out to me before claiming my property theres. I will open a lawsuit if I dont get a call by today. Thanks.

Who says customer service is dead? Jennifer is amazing - to the point of helping at 3 minutes til…read moreclose! Highly recommend the facility - clean, new doors on the units, no more padlocks required. Can't say enough - super grateful I checked them out