This is a very poor run facility. The managers do not…read moreassist in anything 1 hour today just to get fuel.The guy that is currently fueling moves like a turtle 7 trucks behind me backed all the way up to west valley hwy. Arrived at 5:55 am fueling completed at 6:53am.I would avoid signing any type of contract with this location. What a Joke for such a large company.

This place just continues to go downhill. I go into the customer service window and Jim sits there…read moreand ignores me and when he finally acknowledged me he was extremely rude. There is no reason for someone working customer service to cuss at a customer when asked a question. Then on top of this while I am standing there, I think his name is Rich was talking to a technician about using cocaine. Jim called him Alex. I will be going out of my way to take my truck to another location after this. I wish I was in the position to choose to go another company. This place needs to close down, drug usage in a commercial trucking shop is a terrifying thing. Now I have to wonder if my truck is safe to operate.

the people at Penske work hard to make sure plans go off without a hitch when you need a truck,…read morereliable solid people who work there! thank you penske

Fraudulant billing. Beware! Complaint with state consumer fraud division will be filed asap! Make…read moresure you get pics of mileage and fuel levels on pick up AND return. 1 star rating is well deserved. Avoid at all costs.

Good for budget travelers who are used to figuring out how to travel off the beaten path. Called…read morefor directions and was an easy 10 minute walk to/from the airport. Got a clean, new, hybrid car that was an upgrade from my reservation. My deposit was returned within 2 weeks. Not as smooth as an airport car rental but the money saved was worth the extra hassle.

Do not rent from here. They offer seemingly cheap rates and then extort people for non-existent…read moredamages when you return the car. You're better off paying more to rent a car from a more reputable company

I come here every day it is a truly great place if you need a big truck or your big truck repairedread more

From the owner: Commercial Truck rental, Full service leasing and Fleet repair and Maintenance.read more

Well. My family furniture is making a merry bouncing journey across the beautiful USA for day…read morethirteen and counting. When will it arrive? It's a mystery! And of course I didn't find out it wasn't arriving on time until the night before (a generic robo text message at ten at night!) So the movers are just delighted with me. The fifty dollars off a day is more like being spat on for a four thousand dollar move. Maybe my worldly precious belongings are being pulled by a mule team. Customer service is passive aggressive and unhelpful. Save yourself the heartache and just rent a truck.

Made a reservation to access my ubox. No one present and s note on the door. Ibox not loaded on…read moretrailer and horrible response from online phone numbers. I'm sitting here doing nothing in an empty parking lot after being hung up on after 15 min on hold. Horrendous customer service.

Be very careful to review the final charges if you rent from this Budget location. I was…read moreincorrectly charged for refueling, and even when I provided documentation that the truck was returned refueled, they still refused to fully correct the bill. I was quoted an estimated total of $43.07 for a local truck rental, but after returning the truck I was charged $93.34. The charge included 24 miles and 2 gallons of gas, despite only driving 22 miles and returning the truck fueled above the full marker. When I presented my drop-off photos and fuel transaction, instead of simply correcting the bill, they offered a partial correction. They refused to remove the 2-gallon fuel charge and acted like they were doing me a favor only partially overcharging me. If you rent here document everything and do not assume that they will correct the bill willingly.

Used them three times in last six years. Other friends and family also used this business. Always…read morehelpful and kind. Love them and using them again with a smile on my face. Great prices too. Check them out.