Absolutely the best service. Friendly helpful people who care and go above and beyond to make your…read morevehicles glass like new again. Prompt service from the technicians very courteous and knowledgeable and take pride in their work. If you need auto glass repaired or installed do yourself a favor and go to turttles

excellent job installing new front windshield in my 69 firebird trans am also installing trim front…read moreand back glass... I will go back for future glass install, thanks again

Extremely happy with the services that Chad provided. I have a "fancier" windshield and he was able…read moreto find it in stock and have it installed within a week. He came to my house for a very small extra service charge, which was so worth it as I didn't have to take time out of my day to meet up with him to get my windshield changed. Excellent communication and customer service and his prices were a fraction of those that I got quoted elsewhere in the surrounding area. Again, very happy with the services that I got and will be recommending him and using him for any future windshield needs.

The front window was broken. It took a week to get the glass and at my convenience he came and…read moreinstalled it. Fast and convenient, not high priced like those tv ad people.

I experienced great communication during scheduling and speedy service. Price is perfect and the…read moreprofessionalism and workmanship is top notch.

From the owner: Smoky Mountain Auto Glass has the experience and skill…read morenesscessary to serve as your professional auto glass company, offering the highest quality services and customer care in Knox, Sevier, Jefferson, Blount, Hamblin, Hawkins, Cocke, Greene, Anderson, and Union Counties. With over 10 years experience in the auto glass industry, you can feel confident in choosing Smoky Mountain Auto Glass for all your auto glass needs.

On time, or rather well before, done right the first time…read more Good price as promise. The location is a trifle hard to mavigate to but once you get organized you can see the place from the highway

On time check in. Vehicle was ready well earlier than promised. Good people doing good work at fair…read moreprices. (Ford 2019 Ranger full windshield replacement).

Everyone is so nice here! My windshield was installed super fast! You also can't beat the prices. I…read morehighly recommend!

Wish I could provide a review of this company's work but we could never get them to do anything…read more Their answering service (receptionist or whatever) was very nice but they never called back. Called several times and talked to a nice lady who provided good information and continually promised "they" (let's just say the worker guy) would call and schedule a time for service. Never happened... he never called back. Admittedly, we're about a 40 minute drive from their office in Johnson City out on the other side of Kingsport, but, we provided that information and were assured that we were in the service area. Not sure what else to tell you. If you are in Johnson City maybe they will call you back. Heck, you might get lucky and they might even show up. Then again... based on experience... don't be surprised if your call to Glass Doctor is a waste of your time.

From the owner: If glass is cracked, fogged, or broken, you shouldn't have to guess who to call. Glass Doctor of…read moreJohnson City, TN provides expert glass repair and glass replacement for residential, commercial, and auto needs, including windows, showers, mirrors, storefront glass, and windshields. We focus on safe, clean work and straightforward guidance from start to finish. Proud to serve as a Neighborly company. Contact us to schedule service.

Joe has been so great. Our car was broken into in Nashville and on a Saturday morning he answered…read morethe phone and was immediately working to help us when others wouldn't or they gave unrealistic availability. He's been great communicating about our whole process

Excellent customer service! Joe helped my husband while he was in the Knoxville area after…read moresomething hit his windshield on the highway. He did a beautiful job repairing the chip at a very reasonable price. Highly recommend.

Wade Shrader at 1815 Volunteer Parkway Bristol Tennessee is one of the best store managers I have…read moreever worked with on scheduling and making me feel right at home while waiting for my windshield installation. Garrett Thompson is a true professional Master Technician who installed my windshield. Two great souls! Would do business again!

Quick. Did not receive oem brand but a windshield from an off brand manufacturer. Looked like the…read moreexposed corners were ground down onsite to fit. Edges are exposed on my car and the corners were prominent and did not look like original and gap seemed a little larger at top than before

These folks were great they contacted me right after I put in the claim with my insurance company…read more They explained in detail what they were going to do and how long it would take to complete the job. I really appreciated they finished exactly on time and got me out the door.

I'm so thankful for this company. The customer service was the best ever. I love the south…read morehospitality for the installer and from the secretary. I highly recommend this company.