Nice staff, honest and reasonable pricing. The price…read moredifference between dealer and here was over $2000. They keep you updated with the repair. My service advisor was Scott he was polite and welcoming.

great service Mr Jointer was very helpful and took good care of us We will definitely come back.read more

The staff is always so welcoming. To see familiar faces is always good too. Everyone is always…read morewhiling to help. I appreciate you all. Thank you always.

now called Group 1 Chevrolet. great service when you are buying, BUT extremely poor service after…read moresale. try calling and you will get sent around circles. tried for 25 minutes and was a prisoner of their phone system. I was given a thumb drive with my personal information and empty forms. The forms contained no information on the sale of the vehicle. I'm very upset and you will be too.

Great store, something has certainly changed! This store has a strong commitment to customer…read moreservice and their sales manager is wonderful. If you are in need of anything simply ask for him and he will take great care of you.

Give Chance a call! He, along with his team, will give excellency throughout the buying…read moreexperience!!! 5-star for sure!!

Got a leveling kit, wheels and tires. Paid extra to install brake caliper covers for aesthetics…read more Asked them about using spacers to increase the offset but that fell on deaf ears. Once installed and paid, they lost interest in my opinion. They failed to install the brake caliper covers and never refunded the labor I was charged. If offset via spacers is something you're looking for, get wheels and tires elsewhere. Spacers seems like a foreign concept to this shop. Did the spacers and easily installed the brake caliper covers and am much happier with the look. Without it, there was little visual difference which was disappointing. Spending that much money, you'd feel the shop would care more about customer satisfaction.

Excellent service. very knowledgeable on their products easy to work with and fast installation. I…read morehighly recommend. Matt J

thank you sherman for helping me on my vehicle…read more very honest, straight to the point, and no beating around the bush. great place, i recommend everyone to take their vehicles here to get worked on. previously they only worked on diesel trucks as wdr, however now they are safe auto repair/wdr, which means they can work on anything and everything. thanks to the mechanics in the shop and office staff, for all their help, info and assistance.

First of all, I love the fact that this is a privately owned business and not owned by a private…read moreequity group that overworks & underpays a skeleton crew that is forced to overcharge and/or upsell at every opportunity. I got a detailed breakdown of all needed repairs along with the cost, and I was offered various ways payments could be made. They gave me a time frame of how long my vehicle would be at the shop, which seemed a bit long at first but there was a lot of work to be done and parts needed to be ordered so that's fair. They finished early which was wonderful! It's been a few weeks since my vehicle was repaired, and I feel like an excellent job was done as not only are my former issues gone but there are no new sounds or squeaks as have happened previously with other shops. Everyone I spoke with was courteous, knowledgeable, and helpful. I definitely will use Safe Auto Repair for future repairs and will recommend them as they were recommended to me.

** Absolutely Fantastic Experience at Planet Ford Spring!**…read more I can't say enough great things about Planet Ford in Spring! Salesmen Cameron and Sal were outstanding, but the absolute greatest is Charles, head of the Sales department -- this man is a legend! Not only did they get my husband into a gorgeous 2026 F350 (that truck is incredibly sexy!), they went above and beyond to match us in vehicles. Charles even found a 2025 Bronco Raptor tucked away in the back that hadn't even made it to the sales floor yet -- still covered in plastic! It was like Christmas morning. We've now purchased 6 or 7 vehicles from Planet Ford over the last 11 years and will absolutely keep coming back. We've already sent friends their way and will continue to do so. Charles, I absolutely love working with you -- I owe you some BBQ very soon! Thank you Cameron, Sal, and especially Charles for making this such an amazing experience. Top-notch service from start to finish! Highly recommend!

Don't advertise vehicles that are not for sale or not available…read more Hire a management team who will help the sales people when they need it.

Happened 4/15/2026 -- I was looking for a Nissan Altima and unfortunately came across this place…read more This was the WORST Nissan experience I have ever had. I recommend everyone not trust this dealership. I was looking at an Altima at Keating Toyota and wanted to buy it, but I checked online for comparable vehicles in the area before making a decision. That's when I came across Central Houston Nissan. I saw what looked like an amazing deal on an Altima on their website. I called in and spoke with Sarah Simmons in BDC. She reassured me the car was available and that the $20k price listed would be the actual purchase price, with the only additional cost being tax, title, and license--about $2k total. I asked her multiple times to confirm this and whether there were any mandatory add-ons. She said she even called the GM, who confirmed they would honor the online price and that any add-ons were completely optional. I also told them I didn't currently have a car and that Uber costs were adding up, and they told me they would reimburse my Uber. When I arrived, I loved the car, test drove it, and then went into Omar's office to go over the numbers. The breakdown I was given included the retail price plus a $950 window protection fee, $1,590 environmental protection fee, $2,958 recon and certification fee, and a $1,977 LoJack fee--on top of tax, title, and license. I told them this was not what I had agreed to. The manager came out and said the most they could remove was $900. I told them I couldn't move forward because this was not what I was promised or could afford working retail. They said there was nothing they could do, refused to reimburse my Uber as promised, and would not provide a ride back home because I chose not to buy the car. This was honestly insane to me. The car only had 5,338 miles on it, so a $3k recon fee made no sense. They claimed it was for a "lifetime powertrain warranty," which is the same warranty they advertise on their website as a free, complimentary service included with every new and used car.

Horrible service experience. Service agent had poor attitude, yelled at me when I asked a…read morequestion. Kept going on and on and still never answered my question. Told me that my question was self explanatory. Got so bad one of his coworker had to pull his coat and tell him Not to respond anymore . When I went to report him to the Service Director, he barged into the office sat in the chair with attitude to try and intimidate me. I acknowledged him and said that my story is the same whether he is there or not because it is the truth and his lack of professionalism needs to be handled. At least 5 other service agents witnessed this and none intervened until he was yelling and pacing and the one told him to stop very inconspicuously. If it wouldn't void my warranty, I would never go back again.

Like you weary shopper I was very leery of the past reviews from this dealership after a shopping…read moreradius of 250 miles in my search for the right Jeep Wrangler Rubicon I was exhausted . I think for this dealership if you find the right individual it makes all the difference in the world. I had the pleasure of working with Sergio Pardo. He was phenomenal from start to finish he did not play any of the standard games. He was an effective communicator, endlessly honest, and without a doubt my favorite out of the bunch of sales people I've ran into. Please give this man a raise ! When I asked for particulars he delivered, he was a fair negotiator and I believe I got a fair price on the vehicle and the Dealer was made whole. Which is all we are all hoping for. In this ridiculous market for vehicle I think you owe it to yourself to give this team a shot at the sale. Jason Khoda, personally gave me a call to reach out to discuss particulars and was very responsive to my text messages as Sergio's manager. Happy Hunting

The service center is terrible , the techs don't know what they are doing or they know exactly that…read morethey are just scamming people. I had car issues and kept bringing my car back within 5 months, spent over 4K and the issue was not resolved. Don't go there. The service manager never gave me face. He brushed me off when i asked to talk to him, instead he sent the foreman to lie about everything they did to my car.