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    The Shop Offroad

    2.4 (9 reviews)
    Closed 8:00 am - 6:00 pm

    Services - The Shop Offroad

    Auto steering and suspension repair

    Routine automotive maintenance

    Auto electronics installation

    The Shop Offroad Photos

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    overspray

    cannot believe how badly The Shop screwed up my MXT. Subcontracted by another mechanic; They refused to be supervised. I was not allowed to come see my vehicle and they Would not perform work as desired; only to their own liking. The Shop Literally ruined my truck by cutting a hole in the drivers front frame rail next to the engine mount and welding onto the frame, forever weakening the frame. This when all they had to do is use existing bolts and bolt holes in the frame rail. The airbag on this side between the frame and the axle is offset from centerline. On the passenger side, instead of using existing bolt holes, decided to weld--- terrible quality welds--- onto the frame, thus weakening this frame as well. Look at pics of airbags offset from center with a support pipe on top of the front axle. The undercoating job is awful. Incompletely media blasted. Left rust and debris behind and partially coated the structural members after removing the bed. Additionally overspray on my chrome bumper, various engine parts including hoses, radiator, horn. Partially coated Axle. Overspray on transmission, starter. Skid plate incompletely blasted and incompletely coated. New airbags have paint/undercoating on them. One of my primary concerns about wobble in the front end not even addressed. The list goes on... Charged me 25k and took 6+ months at their shop to ruin my truck. It is a rare vehicle.. It cannot be repaired. I want all of my money back and to be compensated for damages.

    This is the BULL SHIT WORK they did putting a bumper on... what a JOKE!
    Melanie K.

    If o could give ZERO stars I would... this place is unable to do the work they promise... they TRY to do the job and make mistakes that are then tried to pass along to the consumer.. like putting a bumper on a 2022 truck... they left GAPS and then tried to charge the CUSTOMER to fix the MISTAKE THAT THEY MADE! Read the reviews, save your money and go to a company that can ACTUALLY DO THE WORK CORRECTLY!

    Broken lug nut and damaged wheel stud on front passenger side
    Miguel R.

    I brought my 2017 duramax to get some front end work done. I paid the 52.50 they charge to look at it which should be included to the price if I brought it in to get fixed but wasn't. They gave me a price for 1875 and I left it with them. They called the next day saying it'd be another 300 for 4 broken studs and a set of lug nuts and labor they only broke 2. They messed up 2 and said "we figure the rear will be the same so we plan on another 2 breaking". Later that same day they said the broken wheel studs couldn't be replaced that I needed 2 new hub assembly so it'd be an additional 1057. They didn't even take the wheels off because the lug nuts are still broken on the stud that's stripped out. I told them I didn't want to do that so we cancelled the repair. They still charged me for labor which was $315 plus tax. The guy up front "Brian" said to call snap in 2-3 days and they may be able to cancel the payment but I had to sign the agreement so he could release my truck that way he didn't get in trouble with his boss. Long story short they charged me $315 plus tax to break my lug nuts and damage my wheel studs and when I refused they said they wouldn't release my truck unless I agreed. So now I'm dealing with SNAP to cancel the agreement since they won't cancel the payment and I ended up with more broken parts and with nothing being fixed.

    2018 Denali Ultimate W/BDS lift and KMC off road wheels and tires!!

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