This is a review of the incredible staff at this restaurant, who went above and beyond to help someone stranded after foolishly parking in a lot with active towing. And yes... that someone was me. I was getting a haircut at the salon in the same building as Pepe's and parked in what I thought was regular off-street parking. I didn't see any signs indicating it was private or that towing was enforced. After my appointment, feeling great about my new cut, I walked back to where I had parked... and my car was gone. Cue panic. I immediately thought it had been stolen. After some frantic moments, I learned it had been towed -- and they required cash to release it. Did I have that much cash? No. Did I even have my debit card to withdraw it? Also no. In desperation, I went into the restaurant. A gentleman behind the bar immediately tried to help me figure out how to gather the money. Then the owner appeared like an absolute hero. She called the towing company for me, spoke directly with the owner, arranged for me to pay the fee via Venmo, and then personally drove me to the towing yard. She even let me wait in her car until the attendant arrived. Anyone who does that much for a total stranger deserves every good thing in the world. I truly cannot say enough positive things about the people who work here. They turned a terrible, stressful situation into something manageable -- and I will never forget that kindness. Thank you from the bottom of my heart for making a crummy situation significantly less crummy. read more

Food 5/5; Service 5/5; Ambiance 5/5 Service was friendly and efficient. The pizza was one of the best we've had. Crisp crust and the sauce was so tasty. read more

Pepe's Italian Restaurant - 1/2 triple cheese 1/2 pepperoni Also ordered the meat lasagna to go - Pizza Near Me - Worcester, Massachusetts

We stopped recently for dinner, it was a little too hot for outside seating. The dining room was empty so we opted to sit in the bar area. We ordered drinks and appetizers, my husband got the meatballs with ricotta and I got the eggplant parm stack. He enjoyed his meatballs and my eggplant was excellent, but it was so much I really didn't have room for dinner! For dinner my husband got the linguine with clams and I got the fungi pizza (mushrooms). My pizza was very good and my husband said his linguine was good, but he didn't like that the clams were so small. I think I enjoyed it more than my husband, but I would definitely go back again. read more

See all

Nice menu! Spag & Meatballs.....my ultimate go to. And Yummy for sure!! Very spacious dining area and bar. Plenty of seats for larger parties. And shout out to my server Kim. She was the only one working the whole dining room and didn't miss a beat!!! Go on Wednesdays as they have $10 Spag & Meatballs and $10 Chicken Parm dinners. I have never eaten for so cheap. Under $15 and that was with a Pepsi. I wish I was living in this town as I would be a regular. read more

I hosted a function at Pepe's on Sunday. Owners were great to work with. Staff was kind, accommodating, easy to work with. Gave great suggestions that worked out perfectly . Food and drinks were excellent . Guests were impressed with the food and atmosphere. It was a great luncheon and day. read more

I really wanted to like this place, but honestly, it was a huge letdown. The ambiance was trying too hard to be "authentic," with those checkered tablecloths that felt sticky. I ordered the spaghetti carbonara, and it was just...sad. The pasta was overcooked, the sauce was watery, and there was barely any pancetta. It tasted like they forgot the egg yolks entirely! And don't even get me started on the service. Our waiter seemed like he'd rather be anywhere else, and it took forever to get his attention for anything. Plus, the prices were outrageous for the quality of food they were serving. I've had better Italian food from a jar. Save your money and go somewhere else. read more

Pepe's Italian Restaurant - Pizza Near Me - Worcester, Massachusetts

Tried a pizza today for the first time in a while. I ordered a sausage and pepperoni, large. For 25 dollars I received an undercooked one topping. Extremely disappointed. read more

My fiancé and I decided to have lunch @ Pepe's for the first time on Saturday afternoon while we were in the Shrewsbury St neighborhood. Finding parking was very easy and convenient. The ambiance inside the restaurant was inviting but due to the beautiful weather we ended up dining outside instead. A very nice gentleman named Giuseppe took great care of us from the moment we walked in. After he seated us we ordered a Caesar salad, the Chicken Alfredo and the Ravioli Pomodoro. For drinks we had an espresso martini and a Peroni. Everything delicious. Giuseppe made sure to check on us throughout our dining experience, which is always appreciated. We couldn't help but notice the table next to us ordered a couple pies. They looked and smelled great. We'll definitely be back soon to try the pizza. read more

See all

Best Italian food in the county! Rivals the north end! Everything on this menu is absolutely amazing. The atmosphere and the patio is great! The staff is friendly and welcoming! If you haven't been here before you are missing out! Real Italian Food! read more

Eating here is like eating with family. Incredible food, great service, authentic people. Absolutely memorable experience. Delicious appetizers and the pizza is perfect. The staff authentically care about your experience. If you want real, home made Italian food, eat here. read more

Lunch at Pepe's was so good we are coming back for dinner!! Pizza was outstanding and honestly I've had many Aperol spritz in my life but the way they made them here was as if I was in Italy! The owner gave us a sample of pistachio cream shot that was better than any desert! Must try while in Worcester read more

Pepe's Italian Restaurant - Pizza Near Me - Worcester, Massachusetts

Ordered: Mozzarella sticks and pepperoni pizza. Sticks were okay but not very hot and the pizza was a standard thin crust and tasted good, but very light on pepperoni. The staff were very causally dressed but attentive, and the ambiance was non descriptive but not Italian. Overall, good but in no rush to tho there again. read more

Way over priced. Got two pizzas and an order of chicken tenders. The bill was over $50. If the food was good, I'd give it three stars. For this price, I would expect phenomenal food. It was neither phenomenal nor even that good. The chicken tenders were Sysco special frozen tenders, big letdown. Both pizzas were called "large," but anywhere else they would be considered medium. Again, if they were good, I'd overlook this. But they were not good. The pepperoni pizza was ok. The sauce is about as good as Papa Gino's, so a bit better than Domino's, but for brick oven pizza, it was really under done. The Margherita pizza, whoo-boy! I've never included pictures in a review before, but this needed to be shared! It's got some sauce on it... maybe a bit of fresh mozzarella and a few leaves of basil. For $18. If you want to support a local business and don't mind paying premium prices for subpar food,it is definitely serviceable pizza. Just do not order the Margherita! read more

Pepe's Italian Restaurant - Margherita pizza. No, I did not mess with it at all. This is how it looked when I opened the box. - Pizza Near Me - Worcester, Massachusetts

Food and service is terrible. Super rude manager/owner. Would not come back again............

Best Pizza in the City by far. Great Service, super nice staff. Great location and off street parking. read more

The service was excellent. The Pizza was fantastic!! Definitely coming back!!! The owner makes sure that you are there to relax and enjoy!

Cheap and delicious. Large portions. I had it delivered and was very pleased with the carne Asada.

Have loved their pizza in the past but ordered a large cheese pizza an hour before they closed and they said that I had to come immediately because their kitchen closed in 30min. Picked it up 15min later. When I got home and opened up the pizza it was the size of a personal pizza and that's being generous. Tried to call multiple times 30min before they closed and they're not answering. Very disappointed and won't be ordering again. read more

Pepe's Italian Restaurant - a pizza in a box - Pizza Near Me - Worcester, Massachusetts

Went for an anniversary dinner! Food was awesome, service was friendly and fast! Will definitely be back!

Great Italian food and good service! Nice location and a nice outdoor area for when the weather is nice ! read more

Pizza is very good, but quite expensive for its size. $22 for this chicken broccoli alfredo pizza and it was kind of burnt on the bottom. I got the chicken caesar salad pizza not long ago and it was perfect. really good brick oven pizza for the most part read more

Pepe's Italian Restaurant - Chicken Broccoli Alfredo Pizza - Pizza Near Me - Worcester, Massachusetts

Best pizza in Worcester, great family oriented restaurant atmosphere, great service, highly recommended!

Walked in on a Friday night and was told we'd have a table in 10 minutes in the bar area and we could grab a drink at the bar. Walked up and was greeted by a waitress who told us they were supposed to be closed. We told her we had a table coming in 10 mins and wanted a drink. She did a loud "pffft" yeah right. So didn't stay for a drink or food! Not sure how you can be told you'll have a table by one person and be so rudely told no but another. Unfortunate experience as their pizza is awesome. read more

Take our was difficult. The girl wasn't really familiar with calzones and I paid $18 to wait an hour for a medium calzone. It was a busy Friday night in the restaurant. read more

Food is amazing. Proper use of garlic, which makes my inner Italian happy. Can not go wrong with their chicken Alfredo.

Excellent pizza and great drink selection. The bruschettas are tasty starters. If you are not feeling pizza then the sandwiches are also fantastic. read more

Pizza was really sad with barely any toppings. Not worth it. The inside was nice though. read more

Pepe's Italian Restaurant - Pizza Near Me - Worcester, Massachusetts

We ordered a margherita pizza, Italian wings, and stuffed peppers. The pizza was decent. They did a thing that I find a lot of places do, where the pizza's crust isn't crispy enough. Like, 3 more minutes in the oven please!!! The wings were pretty good and I appreciate the blend. I suppose I was hoping for some "Italian seasoning" that didn't literally taste like Italian seasoning. That said, that's maybe just some unrealistic expectation I had. The wings were good. The stuffed peppers were fantastic though. They actually serve them in a plate of 5. When I placed the order, they only had 3 and they called me to ask if I wanted a refund or something else. They ended up giving me a second order of wings which was highly appreciated. All around good service. The pizza could have been crispier, but that's my only complaint. read more

The restaurant we originally planned on going to had an hour wait. We just happened to find a parking space in front of Pepe's. The smells coming from the restaurant were incredible. We took a chance and we more than pleased. The food was great. Loved the mussels. Through my own carelessness reaching for something, I spilled my red wine all over the table and myself. Immediately, at least three staff members helped me and cleaned up my table. The owner also came over to see if I needed anything. All I have to say is perfect service and food. We will definitely be back. Staff was amazing and I'm usually a critical diner, since I've worked in high end food service for over 20 years. read more

We loved this place!! Our toddler got a cute cup/straw for her milk and huge helpings. Salads and bruschetta are seated quickly and service was great!! Inside is completely modern. Affordable and great selection of beers. Not sure how this place Doesn't get 5 read more

Great pizza and service. Go to the Dulce bar after for an espresso martini!!!!!!!!!!!!

Very disappointed had heard great things but Pepe's was a bust Chicken parm very dry and couldn't cut it with a steak knife let alone regular one The drinks were good I guess that was the highlight of the evening Will give Pepe's a second chance and get pizza next time - more to come read more

This place is not great, but not bad either. As for quick pizza in Worcester, it's pretty good. When we went in we were sat at a table which appeared to be made out of an old gym floor (?) next to a window. The table and the window/windowsill were extremely dirty, with dead flies scattered on the windowsill. The food itself was perfectly fine - good, but not good enough to box up and take home after you didn't finish, ya know? The pizza I tasted great, I may come back to get it again (but probably take-out in the future) Overall, this place only loses one star due to the dirty table we were sat at (in fairness, the rest seemed perfectly clean) and the good, but not great, food they served. read more

My daughter and her husband chose Pepe's Italian Restaurant for the reception after their son's baptism. The people were so nice. The restaurant was so clean and the food was so delicious. The staff was so attentive and helpful. I cannot compliment the staff enough. The food was excellent. The staff were amazing and everyone had a wonderful time. I totally would highly recommend Pepe"s Italian Restaurant for a family function or for a wonderful dinner. The restaurant is so family oriented and the atmosphere felt like home! It was just like a family home celebration! God bless the staff Everyone had wonderful time. The food was delicious. Go there and have an excellent Italian dinner! read more

Fun, fun, fun little (although not really little) place to go! We came here for dessert the other night after a poor dining experience elsewhere and really enjoyed our food as well as the atmosphere. The waitress was very nice and the service was great, my friend and I both got cannolis which were delicious and my other friend got the chocolate cake, which was also very yummy. What I liked about Pepe's was that they had Oldies playing the entire time, all the tunes you'd want to hum along to. The atmosphere was really nice and relaxed, and there was a good mix of people there both old and young. I'll definitely be back to sample the rest of their menu! read more

Had some takeout pizza and wings recently and everything was excellent, can't wait to explore more of their menu. Also had the cannoli superb . read more

Great place great service and delishios food 10/10 would recommend this place is owned by great people and every one is so nice love this place read more

Worst pizza I ever had. Pizza was very soggy with no flavor. Was like eating a gallon of grease

Ordered the veggie pizza and chicken cesar salad. Pizza was very good but the salad was just lettuce and chicken, no croutons and very little parmesean cheese on there. Also, they changed the total charge by adding on $2 for "special requests".....I only asked for an extra thing of salad dressing. It's just courteous to call and say "Hey, we need to charge you for this." Even still, for $2 for a little container of dressing is a little steep, considering a bottle of dressing from the supermarket is $3 and some change. read more

Every time we come from Florida, to visit our son at WPI, this is his "go to." The pizza is phenomenal. We have tried 2 or 3 different over the years, all better than the last. Had the chicken parm today, with a nice fresh salad. Food is the tops. Love the Worm beers on draft. Thanks Pepe, John and Theresa. The Watsons love this place. read more