I bought a rug from the Los Altos rug gallery. They brought to my house and that was all great,…read more A few weeks later my dog peed on a small part of the rug. The owner came and gave me a quote for $1800 to get it cleaned. Fortunately I went to another rug gallery to check price and got it done in $500. I don't think I can trust him anymore. The owner definitely does have an attitude like other reviews say. I wouldn't buy a rug here again.

An extremely fine little rug store! Was charmed by the reception, and got an absolutely perfect rug…read morefor an excellent price!

I've been getting my very special hand woven wool rug cleaned at Global Rug for several years now,…read moreand at a reasonable price, and the before and after of my rug is astonishing. I recommend if you're looking for a rug to buy or to get your rugs cared for, this is the place. They treat you like family and are expert at what they do!

They know what they are doing. Sam is very knowledgeable and I listened to all his…read morerecommendations. I was very pleased with the cleaning and repair results of my 2 antique rugs.

I had a disappointing experience at the Menlo Park store. I drove up from San Francisco while…read moresetting up my new place and was hoping to get real guidance choosing a carpet. Instead, the associate I spoke with came across as condescending and dismissive. When I showed him a carpet I'd found online, he didn't really try to help or explain options; it felt like he just wanted to move me along. He repeatedly pointed out that the carpets I was considering were "cheap," and when he mentioned another one was around $4,000, it came with a "well, that's expensive -- what's your budget?" tone rather than an attempt to genuinely guide me. I went in because I'm not an expert and wanted knowledgeable advice, but I left feeling unwelcome and talked down to, which was disappointing given the positive reviews I had read beforehand.

The show room is limitless as the quality of the rugs. What…read moreis even better is the service. Rico and Alberto are extremely knowledgeable and helpful. Great professionals, they made the whole process easy and enjoyable. Very trustworthy people.

I bought my grandmother a 9x12 rug for Christmas. Javeed is very knowledgable and helped me pick…read morethe perfect rug for her living room. I am sure I will return in the future!

best place to shop for Area Rugs , Huge selection and best prices , They just don't sell Rugs they…read moreWeave your dreams

When it was time to replace our laminate floors and the carpeting on our stairs, hallway, and…read morebedrooms, we compared options at Home Depot and several local carpet stores. A measuring technician came out, took all the dimensions, and directed us to the 1020 W. San Carlos location to review their full carpet selection. At the store, we explained what we were looking for, compared carpet features and pricing, and worked with Dominic--who was very accommodating. His total project cost was competitive with the other quotes we received. We also wanted new baseboards that would match our freshly painted walls and trim. Dominic arranged to have the primed (but unpainted) 16' wood baseboards delivered ahead of installation, giving us time to paint everything before the carpet went in. Tip Our new carpet and pad are very soft and plush--great underfoot, especially on the stairs. Because the new flooring sits higher than the original laminate, our bedroom doors needed to be trimmed by about half an inch. We cut the doors ourselves, but it's worth asking whether your installer can include that as part of the project. Pros * Dominic is a true carpeting professional--he anticipated our needs and offered thoughtful guidance throughout the process. * Both the wood and carpet installation teams did solid, quality work. Cons * Some door trim was scuffed as the installers maneuvered large carpet rolls through our narrow hallway and doorways, so a bit of repainting was needed afterward.

The price was great and working with Jenna was smooth and helpful. Finally, the installation was…read moreprofessional. They were very accommodating since I had to change the time of installation twice. I highly recommend them.

We had such an amazing experience at Medallion Rug Gallery! We went in looking for a living room…read morerug, and Sami looked after us. He was incredibly knowledgeable, patient, and showed us a fantastic selection. To make things even better, Sami and his team brought a few of our favorite options right to our house so we could try them out in the space. That extra step helped us pick the absolute perfect rug for our living room. Thank you

Everything from when we walked in the gallery door to when Sami and his team left our house was an…read moreenjoyable learning and purchase endeavor. We love our rug! Thanks Sami!

I needed runners for my kitchen and family room. My designer recommended Aryan…read more I sent him photos of my kitchen and family room. He arrived with a beautifully curated selection. He's a magician.... He had filtered the runners with what he thought were the best design and pallette choices on the top. Sure enough, I ended up with the top one and a a couple not far from the top. Kitchen runners perfectly complement each other and the family room runner adds warmth and elegance to the space. They also offer concierge rug cleaning, which I didn't need until a few years later. They look so good! Thank you Aryan and Luis. I couldn't be happier.

I rarely need professional rug cleaning but I was fortunate enough to have a few different persian…read morerugs (handwoven) that needed special care and I wasn't about to hand wash them and beat them on balcony hahah. Aryan and his team came to the rescue fast. And when I mean fast they gave me The cheapest quote, responded immediately via yelp and phone, and even picked up same day. They came to my place To pick them up, which was an easy transaction The service took over a week as the rugs are naturally dried. And then they were delivered back To my home. The rugs came out beautifully and super clean. Aryan was professional, communicated frequently, and made payment super easy electronically. Everyone maintained social distancing and with mask. I'm So glad I got this service done and will continue to use this company for all my rugs now in the years to come!

Artsy has an excellent collection of Tribal rugs. We have been purchasing rugs from them over the…read morepast 4 years and find Armagan very helpful, polite, with zero sales pitches. He has been to our home three or four times and there is never any pressure to buy. They are the best rug store we have found in the entire Bay Area. Pricing is reasonable and they will thoughtfully ponder counter offers.

We had a great experience this holiday season working with Abi and team at Artsy rugs in Palo Alto…read more We needed an unusual shaped runner for our hallway, and Abi was able to find some great choices for us in his extensive collection. We eventually chose a beautiful hand tied rug that is 4 feet wide and 17 feet long. It's a wonderful piece of art and a wonderful addition to our home. Abi was really good to deal with and worked with us to get the perfect solution for our needs. Highly recommended.

My wife and I stopped by last week and we were greeted by Jonas who helped us pick out. Beautiful…read morebedroom set! Great value and great service!

Huge Selection of high quality furnishings and some pretty good prices when they have a big weekend…read moresale. Surprisingly good service with EXCELLENT delivery too! For years we have been searching for a good set of dining chairs to replace the worn ones at our dining table. It's a bit like the story of the three bears - quality varied greatly from place to place, either quality was too low or prices too high, or the style just didn't work wherever we went. Then one day, we happened to find the time and purely on happenstance on our morning walk, we wandered on in here to find a set of chairs that matched our existing table at a price that seemed quite reasonable after discount. Our shopping experience was low key.. we wandered in, looked all around for maybe 15-20 minutes and once we found what we liked, we actually had to flag down a salesperson to initiate the transaction. We never felt pressured at all during the whole time. The Delivery - PRO TIP WARNING: As Murphy's Law dictates, I happened to mistakenly schedule the furniture delivery on a day and time that I would not be home. That would not be a problem, except that to reschedule a delivery, there is a $49 surcharge once scheduled.. However, I called the delivery center to explain my situation, and the delivery came early on the scheduled day BEFORE I had to leave for my other appointment. BRAVO! Overall - 4.5 stars - a half star off for the mandatory penalty charge to reschedule a delivery. Again, they made every effort to show up early ahead of my other time commitment and like in the Olympics, they PLANTED the landing! And oh yes, the dining new chairs are wonderful! - and guess what, the chairs REALLY are made in Denmark.. works for me!

They carry a wide variety of foreign goods from foods to furniture. I'm especially impressed with…read moretheir selection of Torani syrups and snacks from all over the world. Snacks such as Lays chips have a global appeal with flavors spanning different cultures. One flavor that has been absent from their inventory however is Croatia's tomato and basil flavor. It is delicious and would be a perfect addition to their snack section.

Credit card : The worst experience I have ever had with a bank…read more They kept charging hidden fees out of nothing - even with a closed account which I paid every single dollar. I ended up paying more fees because they just keep accumulating due to sending a statement for $2.75 Then $5.75 I ended up paying out of nothing: $8.75 DO NOT APPLY for the Credit card. It is the most unfair customer service- Manager the Worst.