I dropped by without an appointment looking for assistance for my watch repair. Kelly A. dropped…read morewhat he was doing and promptly assisting me. Kelly is very cordial, supportive and competent and his wonderful assistance is deeply appreciated. THANK YOU, Kelly for a job well done!!

This is going to be my new go to for all jewelry repairs and watch battery replacement. Kelly and…read moreLori are awesome! They make you feel like a part of the community. Love this little 'gem' of a spot in San Carlos!

Big shoutout to Emma and Olga for helping me out today! I've been meaning to get my wedding band…read moreresized for eons since having a baby over 6 years ago, my ring just doesn't fit the same as it used to. I've been putting it off forever but when I also happened to get a pearl bracelet from my husband for Christmas that got damaged and warped, I knew I needed to get it fixed. Since the original jeweler who made my wedding band and engagement ring went out of business many years ago, I needed to find a new local jeweler to help with my jewelry. After many very prompt back and forth messaging via Yelp, I finally found time in my busy mom life schedule to swing by and get my jewelry looked at! Olga and Emma were so kind and patient while discussing with me what we could potentially do with the bracelet. The ring resizing discussion was easy and we were able to settle on how much bigger I'll need the band. They send their jewelry offsite for repairs and were very clear and communicative about the process and cost. Loved my interactions with the staff and think I've found our new local jeweler for all our jewelry needs!

Amazing experience start to finish! Beautiful work, exceeded…read moreexpectations for on time delivery & quality of work. Thank you Emma & Kindra!

My husband and I visited the Jewelry Exchange in Redwood City, with the idea of getting me a…read moresolitaire diamond ring. First - I LOVE their security measures in place, having the control to unlock the door for their customers. It made us feel safe, especially with all the recent jewelry store robberies that have been going on in the Bay Area. Upon entry, we were greeted with warm personalities and smiles from the three ladies behind the counter. They never pressured us and allowed us time to look around. When we were ready, one of the sale clerks came over to help us. We explained that we wanted a simple, single, white gold band, and then selected a diamond. She laid out everything for us to look at and when she dropped the diamond on the setting, my heart knew it was the one I wanted. The diamond is 2.10 karats, and it's simply breathtaking! We did not trade in my wedding ring, it was a purchase for my right hand and a "I'll love you more than forever" ring from my husband. We opened a credit account and it was so easy, with six months interest free! We highly recommend the Jewelry Exchange in Redwood City for all your jewelry needs! Especially if you are purchasing an engagement ring, or wedding set! We also got my wedding rings from this same store, 18 years ago and they are still holding strong. The customer service and attention we received in this store was nothing short of AMAZING!

Asked for a pricing through yelp and received an answer about my broken necklace within 30 minutes…read more The staff was friendly and got two of my gold necklaces repaired within a week. The pricing was fair.

My fiancé and I worked with Kavita at Emkay Diamonds to craft a custom ring. She listened to what…read morewe were looking for, patiently answered our questions, and provided a lot of great guidance. The ring turned out exactly the way we envisioned it. We highly recommend this gem of a store in downtown San Carlos!

I worked with Kavita through a mutual friend to get a diamond tennis bracelet as a birthday gift…read morefor my wife. It was a rush order and I needed it for a surprise party in Southern California. Kavita was great to work with and delivered the bracelet quickly and at a reasonable price. It is a stunning piece of jewelry and my wife loved it! I would very much recommend Emkay Diamonds

Danny is the best. He is a professional and has extensive knowledge when it comes to gems, precious…read moremetals and time pieces. I highly recommend this shop for all your jewelry needs.

Beautiful creations, lots of handmade designs GREAT PRICES - and fast repairs. I go here for…read moreeverything

Read yelp comments and chose to walk in midday for watch service. The store brightly lit, which…read moreadds much sparkle to gold, diamonds etc. A kind sales man took care of request for battery change and told me it'd be ready in 25 minutes. A high end shopper was trying necklaces at the time but my watch was fixed as promised. He even gave me warranty on battery should it fail within year - woah!

Brought several watches in to replace batteries. They were unable to set the time on a Casio G…read moreShock and all watches stopped working within a month.

konstantin is a wonderful person who runs an honest great business. He cares for his customers, and…read moreabove all else, will not try to over charge you or sell you something you don't need. finding an honest jeweler now a days is difficult, but Konstantin is as honest as they come. I would recommend Kupfer to anyone asking for a great jeweler.

Kontstantin really came through for us when we needed an appraisal for a piece of jewelry for…read moreinsurance purposes. Even though we didn't have an appointment and he was leaving for two weeks the next day, he did the appraisal while we waited. We highly recommend Kupfer Jewelry for any service or purchase.

Superior service. Extraordinary selections. Fair prices. You'll want to return again & again.read more

Do not come here for watch sizing. I brought in a standard watch with bracelet and he broke the pin…read moreand damaged the watch. Go to Golden Time instead. I'll never come back. Especially since he acted like he did me a favor by not charging me. Thanks you only damaged the watch.