The owner (Cynthia) of this establishment is incredibly rude to her staff and mistreats them. Yesterday I witnessed her yelling at a barista when the restaurant was incredibly busy after the winter carnival. Other customers were saying that they were sorry for the barista too. Customers shouldn't have to console staff because the owner mistreats them. I've witnessed this multiple times, so I see that it is the owner being unreasonable and irrational. I won't be bringing my business here anymore until Cynthia cools down and learns that places of business are more successful when staff are happy and enjoy their places of work. No wonder there is so much turnover. I know there aren't many eateries in Hartford, but we shouldn't be supporting an establishment like this in our city. read more

Food is usually very good. Service is almost always poor. Very slow. Been going here regularly for almost three years. So this review is based on many visits. Out waitress today (Stephany) was the worst yet. Didn't apologize for food that took almost 45 minutes to arrive. Forgot my coffee. Never checked back in to see how the meal was. read more

I want to be Perc Place's #1 fan because I'm frequently in Hartford to see my family, but I can't be. My first issue was with their inability to tell me what is and is not gluten free on the menu. Yes, they have gluten free bread you can substitute, but they won't tell you with certainty that any dish is gluten free. This is a bit frustrating since I don't think it would be very challenging to determine if their dressings have gluten in them so I could at least eat a salad in peace. I did eventually take the risk of ordering the vegetable hash, but it was rather dry and bland. Too many potatoes and not enough colorful veggies. The portion size was great; I couldn't even finish half of it. But for close to $10, leftovers were expected. The service also wasn't the best. I was sitting in the main coffee area and not the dining room, but I still shouldn't have had multiple waitresses pass me without checking up on me. I had to flag someone down when I wanted ketchup and again when I wanted the bill. The latter was annoying since my original waitress had known I was in a hurry and contemplating ordering carry out instead of dining in. I also never got a water refill which is hard to forgive for a camel like me. I will give the place another chance since there are very few options in Hartford, but it's going to take me a bit before I order anything other than coffee. ** To the kind person who sent me a message attacking me for this review, I am 100% free to give my honest opinion about a restaurant. Also, yes, I have reviewed the menu MANY times. There is not a gluten free section, and their employees do not know what has gluten in it. There is simply an option to use gluten free bread on certain items. This does not constitute as a "gluten free section." Gluten is used in many sauces, dressings, dips, spices, etc. Educate yourself before berating someone. ** read more

NOTE: NOW CLOSED SATURDAY AT 4. Their website hasn't been updated. The limited hours are the only reason for the 3 stars. They have great food and a wonderful atmosphere. However, I so miss the days when they were open later and I could catch up with friends after work and not sit at a bar. Certainly wish them well in their new endeavors and they know their business. Unfortunately I really can't be much of a customer anymore... read more

Cozy little coffee house that serves up gourmet style breakfast and lunches. The Mayan mocha is my personal favorite. You can find things such as quiches, wraps, stuffed French toast, and so many other unusually good things. Their homemade soups are to die for and especially good on the cold Wisconsin days. read more

Used to be a great place to eat, but the service has really gone downhill in the past several months. After my last experience - and getting nothing but excuses from management when I complained - I won't be eating there anymore. read more

Order a panini...they're great and reasonably priced. Service was fast and very friendly. We arrived on a Tuesday about 11am and got seated right away but more guests arrived during the noon hour. Looked like lots of local downtown folks come here for lunch. Would definitely return! read more

We were just driving through town and at best were expecting a sandwich place to grab a bite for lunch. Oh boy were we surprised with the quality of our meal when we settled on Perc Place. The decor is cute and welcoming, and the staff is very friendly, I noticed one waitress talk with some locals at a table for at least 10 minutes. The food was delicious and even adventurous for what we expected in the middle of rural Wisconsin. I was pleasantly surprised at the relatively exotic Jerk Chicken Sandwich, which had ingredients such as melted mozzarella, pineapple, and their jerk mayonnaise sauce. The snickers cheesecake for dessert was rich and sweet, and all this from a coffee shop. If you're in the area, don't be fooled by Hartford's small town rural feel or Perc's coffee shop name and appearance, this place serves meals as good as any for miles around. read more

Their coffee here is very good especially the chocolate the wifi sucks though other then that aight customer service

positives: very friendly staff, nice atmosphere - very busy showing its popularity, great food including homemade chips with my sandwich negatives: service a bit slow, prices a bit high considering it is essentially a diner overall great experience, would come again. read more

I'm amending my earlier review which I'll leave below. We were going to a show at the Schauer Arts Center and figured we'd try dinner here. I'm glad we did. Complete different experience from our first time around (see below). Wine in a bottle is *very* reasonably priced (Not sure why the price of *one* glass is 1/2 the price of a bottle, it's almost like they are pushing to you get a bottle I guess). By the glass pricey, but by the bottle very reasonable. We started with the Spinach and Artichoke dip. The bread was *very* strong garlic, but excellent with the dip. The dip wasn't piping hot, my only complaint. Wife had Fish Tacos. Outstanding. Great flavor and the black beans which came as a side were simply fantastic. And even the corn tortillas had a different (but good) flavor. Very good. I had one of the specials which was a roast beef panini. Also outstanding with the house chips. Both were served piping hot and the service was excellent as well. Much different experience than the last breakfast. My only complain was the dip, otherwise, great place. We will go back. In fact, we will try breakfast again now that my previous suspicions were proven out. ----------------------------------------------- Earlier review..... I *really* really wanted to love this place. We ate there a while back when they were in their old place and it was pretty good. Went there today for breakfast just to try something different. I'm completely torn. The food could have been amazing. It wasn't the food so much as the execution. Wondering? I'lll explain. I ordered the biscuits and gravy. Comes with two poached eggs. The homemade biscuit was outstanding. The gravy had a lot of sausage in it and good flavor, but was a bit dry. It might have been ok, but both both the poached eggs were overcooked. Yoke wasn't the least bit runny in either egg, which would have make the somewhat dry gravy AOK. And it wasn't that hot. It's like both our dishes had been sitting for 10 minutes before getting served. Had a lemon poppy seed muffin instead of fruit. It was good, but again.. execution. The top was kind of soggy. Not crisp like a muffin should be. Wife had the almond brioche french toast. Hers was lukewarm at best. And pretty tough. It could have been good, but the execution was just lacking. Service - Meh... part of the problem I think with the lukewarm food. We had to wait quite a while to get our check at the end. The waitress seemed pretty distracted the whole time. Coffee was excellent. I might go back, I'm thinking this could be a 4 star place at least if we had a different server or went on a different day. I'll likely give it one more try. I'll update my review if it's changes. read more

The coffee drinks and food are over-priced. I don't like the smell of the food cooking. Maybe it's the diffferent items mixing? Need a better ventilation system. read more

The chicken salad and the chicken chili were really good. My friend had lavender tea. It was so good that she bought a bottle of lavender syrup from them. I highly recommend. read more

Perc Place is my absolute favorite place for a much needed pick me up. The atmosphere is amazing, the staff is incredibly friendly, and the drinks are delicious (we haven't really ordered much beyond that! Well... Except for cookies... Cookies are the exception to everything! ). Skip those big name places and support someplace a million times better! read more

Husband and I went for dinner. The service was impeccable. We had the lobster mac n cheese and the filet mignon. Both were outstanding. Going back on Friday to try the fish fry. Would recommend to everyone. read more

We recently stopped in for a coffee to go and it was good. I would come back to sit down and try menu items. The service I received and witnessed seemed to be very good. read more

Love this place. The combination of great food, good service, and a creative ambiance definitely earns 5 stars in my book. Try their biscuits and gravy, delicious. read more

I always enjoy grabbing a coffee and recently enjoyed a nice lunch. The prices are similar to Panera, but the food seems fresher!

Chicken Panini is my favorite. Coffee is fantastic. Have taken clients there and they come back asking to again. A gem for Hartford.

Of all the restaurants I've ever visited in the U.S., Perc is a top-5 all-time fave and is considered my place of Zen. Outstanding food - always. Baked goods are fantastic. Super coffee selection. The staff is always friendly and attentive. You could easily lose yourself in this place for 2-3 hours. I love the decor. Did I mention the coffee was outstanding? read more

I'm rating this 5 stars for several reasons. One, because their food is excellent, I love their pepper bacon. I'm not all that into many different coffee drinks, but I love a good cup of old fashioned strong black coffee, and in serving Alterra they give me that for sure. Their service is always excellent. I, for one, am glad they don't have wireless access. As someone who is only able to visit them on the weekends, I'd hate for their already busy cafe to be clogged up with people who are only there to sip on a coffee while checking their twitter accounts. As far as I'm concerned, keep your laptops at home and get a smart phone or tablet with 3g if you're that worried about being online constantly. read more

This was a great local find. I visited for breakfast and was not disappointed. Coffee was good and fresh, breakfast sandwich and fruit was good too. Servers were friendly. I will come back should I have time when in the area. read more

It's a very cute cafe with delicious sandwiches and the smoothies are great. It seemed like there were too many workers that had nothing to do, so they were standing around and one was literally walking by tables over and over asking if we were done and could take anything... Constantly! And was very awkward about it... But I recommend trying a sandwich, very yummy and unique. read more

There aren't many good options in Hartford but this is a good one! Food is always tasty but the portions can be small, especially for their beverages. read more

Great place for coffee and bite. Had the Mayan and a chicken wrap...which was fantastic. Atmosphere and staff was wonderful. Highly recommend trying. read more

Perc Place - Coffee & Tea Near Me - Hartford, Wisconsin

Great local jewel. Serve a variety of food. My fish was excellent. Local beers. Amazing carrot cake dessert. Rye breadstick before dinner could have been the best part. read more

Love love LOVE this place. My favorite (thanks to my sweet tooth) is the stuffed French toast. Delicious. I dream of it when we are away from Hartford too long. read more

Love this restaurant! Great food and service. I love the new updates. Great place to meet up with friends or business appointments. I work in Hartford so it's a nice place to go. read more

Just a coffee shop serving normal food. Our party of six waited a while for a clean table. Then had very slow service from the start. I enjoy have coffee refills offered, but here we were begging. For the price I think all portions were tiny. Turkey club was just average. Rueben sandwich was a small portion with a few of the homemade chips.The use of large heavy plates disguise the small portions. The Quiche was a tiny flat pie shaped piece of unrecognizable ingredients lacking any quality. Two orders of mozzarella appetizers were very disappointing. The strawberry rhubarb french toast was the highlight of the entire table. Two buckets of french onion soup was average at best. They could try a little harder. We left hungry and in search of food. Have coffee and a muffin or dessert. Nothing satisfying here. $85.00 plus tip, wasted....what a shame. read more

Great place to appreciate fabulous coffee, healthy food and enjoy a moment or two with friends.

The perfect place to experience the best food, receive "service with a smile" and just enjoy breakfast,lunch or dinner in a comfortable inviting environment! My favorite sandwich other than the Tuscan, is Cynthia's Hot and juicy Pulled pork with homemade coleslaw sandwich. Great & unique salads and a huge variety of specialty desserts all homemade! read more

Great place to enjoy coffee, food, and conversation with friends. Staff is friendly.

This is my first time visiting Hartford, WI and it has been a wonderful experience. My first morning in Hartford I was brought to Perc Place, and it has set the tone for the rest of my visit. The Chicken & Waffles was AMAZING and every morning since I've been here is got something from the coffee shop. This place did not disappoint at all!!! I have nothing to say about this wonderful down to earth, good vibrations and awesome service restaurant. read more

Loved this place! Great ambiance and good food. Nice stop after mass at Holy Hill. We're definitely coming back.

What a cool place to grab a cup of joe! The sandwiches also are first rate, the folks behind the counter are always smiling. Wow!

Atmosphere here is very charming, but that is all I can say nice about it. I stopped in after a long day in the field (still wearing my construction vest) got a table really quickly and was given a menu and some water. I thought the menu looked great but was a little disappointed at the high prices. I think $10 for a ham and cheese sandwich is a little steep. I noticed the Italian and French sodas and quickly decided on what I would be having. I was very hungry and could not wait to get something good to eat. Unfortunately that did not happen. I sat and sat and sat and no one ever came back to my table. Other customers came in, were greeted, seated and served while I sat and sat. I even pushed my menu out to the farthest edge of the table before falling off hoping to attract attention that I hadn't ordered YET. Nothing. I tried making eye contact with the waitresses making small talk with customers, nothing. I just sat there and got nothing. I see this also happened to another woman that came in here alone. If you are planning to go to lunch alone and sit down for a good meal go somewhere else. read more

Great place for coffee, Chai, and their breakfast sandwiches. The employees are pretty rude however one was very rude to another employee who seemed to be new and overwhelmed by a busy Sunday morning. Another one seemed to actually be pretty biased toward me simply cuz I'm a guy? I was going to take my gfs order since she had saved a table for us and immediately was told it wasn't mine rudely. Then I was waiting for a sandwich and she asked me why I'm standing there rudely again like I was creeping on her or something. No, I'm waiting for a sandwich. Not all guys are pigs. The only employee I thought was pleasant was the newer cashier. read more

BEYOND AHMAZING FOOD! remodel is awesome! it's worth the trip every single time! I've never had a bad meal there everybody in our family loves this place read more

The food here is amazing! They have a unique menu that works! My favorite is the pear bleu cheese flat bread. Their coffee bar is excellent, as well. read more

Bigger is not always better. When I first heard about Perc Place 8 years ago, it was advertised as a coffee shop. Decent coffee shops are hard to come by in a rural small town region of Wisconsin such as this, but it surpassed every expectation. It was a legitimate coffee house... a small but comfortable place with a relaxing lounge-like atmosphere that welcomed you to not just come, but to stay. Coffee and other assorted drink and food selections were diverse, reasonably priced, and were high quality. Staff were good workers and friendly; even became great friends with some once I became a regular. Unfortunately, the owner decided quantity over quality was the way to go. A full renovation and update overhaul took place, dismantling the coffee house aspects and turned it into a full-on restaurant. The menu wasn't "expanded", just formatted for, you guessed it, a restaurant. Mind you, The Mineshaft, arguably the best and most popular restaurant/bar (and about 4x larger in size) in all the county is right across the street. I'm not sure what kind of business model the owner was going for when she decided she could compete with a business that size, which also has the alure of night life with kareokee and a $1 million game room... it's pretty rough competition at all times of the day. Perc place as a coffee house would at least have the appeal of variety and add diversity to food options and business on a busy city street like Main St. of Hartford, WI. Now, it's just another restaurant. And it's disappointing. read more