Love this place. The front desk people were very friendly and had fantastic customer service. The spa has a great atmosphere with amazing staff that make you feel at ease. I 100% recommend busting and booking treatments atbth read more

I went to Perceptions for laser vein treatment for some small broken veins on my leg (from a deep bruise). I had the Groupon discount. Susan, the nurse who does the laser treatments, was cold and unfriendly. Her room was cluttered. After the treatment was over, I wanted to talk to them before I left, and I stood at the front desk for a couple of minutes, but neither Susan nor the receptionist looked at me, so I just left. I planned to go for multiple treatments because it can take more than once to totally clear a vein, but I'm not going back to this location. read more

RUDE people.. I was very disappointed in their customer service. I had purchased a groupon for laser hair removal for my mom and myself. I was told that they could not help me because I had purchased a groupon for them a couple years ago. Ok, I can live with that even though I was told by one of the nurses there that I could after one year. Anyway, what got me was how incredibly rude the lady was. Asian girl, didn't get her name. Then when a gentleman over heard our conversation and she explained my situation to him, he was just as rude. I was annoyed because the last time I had a treatment with them, I paid extra for other services and BTW, others are correct when they say that their laser hair removal isn't good. I didn't get great results and sometimes, you couldn't even tell I had a treatment done at all. Anyway, both my mom and I left so they also lost a new potential client who was going to get extras! I have referred at least 4 of my friends to them. I hope to god they weren't as rude to them... I Will never ever go back to this place or refer anyone to them. Take your money elsewhere, these people are rude and could care less about customer service. read more

Today was supposed to be my second wax appointment at this location. I called a week ago to confirm my appointment and I received an email and a text reminder 48 and 24 hours before, respectively. When I got there, however, I was told that someone left me a voicemail (time and date unknown) that my appointment needed to be moved to 10:30 am instead of 9 am. I did not receive a voicemail, and what makes even less sense is that all the communication I received from Perception confirmed my appointment as having been at 9 am. I am very disappointed by the lack of professionalism displayed in this instance. Not going back. read more

I had purchased a groupon for laser so I came back for a second visit with this place. The place is nice, with cozy chairs and magazines if you have to wait. The first time I had a groupon for a microdermabrasion and I was not pleased with at all. My lady was outside drinking coffee and chatting on the phone and made me wait a good 20 minutes before I was escorted back. No apologies either. For the laser treatment once again I had to wait almost 25 minutes and when I asked what the hold up was they smoothly lied and told me she was with another patient. However, when I went to use the restroom I saw my lady busy with paperwork not a patient. It's a nuisance to wait for so long for a procedure that doesn't take more than 5 minutes. When the lady (forgot her name) finally came out she whisked me in the back room, answered a few questions I had and before I knew it I was done. I have to go back a few more times for additional treatments and if it wasn't for Groupon I wouldn't be coming back. Ladies getting laser done: - don't stay in the heat after your procedure for at least 48 hours - do not work out that day read more

Purchased a groupon stating unlimited laser hair removal, but it's not. They space out your appointments to every 8 weeks so that your treatments max out to 6 sessions. They seem to be rushing too unlike another salon I go to where my gal is so thorough. read more

I absolutely LOVE this salon! If you are looking into laser hair removal this is definitely the place! I've also gone to Skin 360 and Physicians Skin and Weight Center for the same procedure. Unlike other salons, Perceptions utilizes a laser that has a huge surface area (fewer zaps!) and it has this cold tip so as the laser goes to work the cold end is soothing to the skin. And they are always offering discounts too! read more

Always an excellent experience with both fillers and Botox. Never wait long. Cost is competitive and the work is always Excellent. Ask for Summer ahead of time! read more

Great atmosphere, clean and friendly service! Violetta is the best! I love that they always have great deals as well!

Love coming here everyone is nice and friendly and I love the results Susan and Violeta knows what the do and I love the results

Great staff...very professional. Love the injection week special. Definitely recommend !!

Love this place! Everyone is so nice. Great atmosphere, staff, and prices. Elle is awesome

Groupon and poor customer service go hand-in-hand...got a One IPL Photofacial and A Basic Peel on Groupon for $130 (reasonable) IPL felt like in-and-out procedure, was done in less than 12 min, that's including consultation and the actual treatment for about 2 min..zip-zap and "please leave". The peel was a little better, very nice lady but barely felt any "burning sensation" or tingling and was done in 15 min. Disappointed with no results and I was so looking forward on being pretty for spring :) (Davis location) read more

Laser hair removal - I've been lucky enough to go to Melinda who is an R.N. for all my treatments. I've been to this salon over the years and she is by far the nicest person I've had work on me. She makes me feel very safe and puts me at ease immediately. I completed my 4th session and see a very marked improvement in my hair loss --- a few keep coming back but that is to be expected and I haven't finished my series. So far I'm a big fan and I'm very happy to have met Melinda whom I trust very much. I did have a facial with Kim and look forward to going back soon, she does a great job. Room for improvement -- there are usually two or three women at the front desk but it would be really nice if they were more engaging. They seem a bit aloof and I feel they should treat the clients as if they are in for a very special treatment and are very happy to see them. I'm sure they are nice women and just haven't been instructed to be warmer to their clientele. This would be a huge improvement. The facility is clean and professional. I have never really had to wait very long for my appointment....never more than 5 or 10 minutes and that usually means the person who is ahead of me is getting quality care as I know I will have. read more

This place is horrible. I got an IPL photofacial on Groupon and the lady completely burnt my face. I have permanent pigmentation loss and my face looks so much worse. I've talked to other professionals since, and they said there is no way to reverse it. Do NOT go to this place! read more

I got the groupon for laser hair removal. I want to say I loved this place... I had good results, they were very very nice! I met the owner and she was very nice. The Person that I found was just amazing was Violetta. She was very professional, and very nice. the rooms were always clean, the staff very pleasant. I would recommend this place to anyone. I also recommend going to Violetta. I can not say enough about her.. she is just one of those people who is truly beautiful inside and out. Violetta made me feel so comfortable going in to get this done, she also made sure that she did everything she could so that it would be as pain free as possible. Thank you Violetta! read more

I came here for an IPL treatment a few weeks ago. It got rid of the very noticeable broken capillaries that I have around by nose. I love my results!! My nurse Elle was amazing. She was very thorough and made me feel comfortable throughout the whole procedure. Everyone that I came in contact with at Perceptions was very friendly. I definitely will be returning here to receive more services! read more

I went to perceptions I'm light skin (African American) my treatments didn't work. They turned the laser down for me due to my skin color to avoid burning me as I was burnt once. Due to this my treatments were ineffective. I went back in to complain about this and they offered me 1 additional treatment for the area. In my opinion unacceptable. If they had to turn the laser down they should've offered me additional treatments due to not getting the same level of treatment as fair skinned individuals. read more

Just had a wonderful massage by Bassil Kammis. He is very good at his craft and I've been massaged by a lot of therapists! He's a consummate professional! Thank you again Bassil! read more

I went there for a laser treatment to remove some sun damages on my face. And they burned my face and left an ugly mark on my face permanently. I should have sued them. I just told my client who is a Lawyer but she missed my message. They tried to correct it and it made it worst. I just gave up. I did put on the initial interview paper that I easily get burned under the sun. Apparently the lady that did the laser was a Nurse. But after that incident I did not see her anymore. They even sent meds to me for my face and it did not work. I will not recommend them that is for sure. read more

I recently went to Perceptions to get Juviderm lip fillers. I would highly recommend Summer to anyone looking to get this procedure done. I was a little nervous as this was my first time having fillers injected. Summer was very professional and calmed all of my nerves. We went very slowly through the procedure, stopping to check progress as we went. The procedure itself was not painful whatsoever and I had hardly any bruising. The one small bruised spot I had on the side of my mouth went away in 4 days and was easily covered by concealer. If you're on the fence about getting fillers done, definitely book an appointment with Summer. You'll be glad you did! read more

Perceptions Aesthetic Spa - Laser Hair Removal Near Me - Fair Oaks, California

I had mixed reviews for Perceptions, but the management has improved tremendously and now I have nothing but nice things to report. Keep up the good work! read more

I have been to many salons and I will tell you that these talented women have won my business! From Botox to Laser Treatments to Facials, I have been very impressed with their professionalism and friendliness and going out of their way to exceed my expectations. I live in East Roseville but will take the trip to see these women for my treatments. Highly recommended! read more

Very happy with my laser hair removal services! I purchased the Groupon and honestly would have paid full price! I've had laser hair removal done before and paid over $1300! The procedure is the same, appts for laser hair removal are always spaced out every 2 months no matter where you go..... I saw someone complain about that and wanted to clarify! read more

I love this place! I travel to Fair Oaks from Davis every 8 weeks for treatments because Susan is the best! She is so knowledgeable and easy to talk to. The front desk staff are friendly, nice and accommodating. read more

I had my first laser session with RN Summer Dyas and I am beyond pleased with my results the hair in just a few weeks has barely grown back! I was a bit skeptical and didn't think it would work for me since I have fairly tan skin and thick hair ( Persian curse) , Sunmer was very professional and took pride in her work! She paid attention to detail and I appreciate that! I will be requesting nurse Summer next time! I loved the spa too! Can't wait to go back and now thinking about other fun stuff to do :) read more

I have gotten my lips done for many years I used to get it done for free for years since I worked with the dermatologist in the OR, and the Derm residents would always inject Botox in my forehead and juvaderm in my lips for free while I worked in that hospital. The juvaderm injections would always last for up to a 1 to 1.5 years after I stopped working there, I was seeing a plastic surgeon who's regular price is $500-$575 per syringe and since I saw that prestige had a ridiculously cheap speacial I decided to try them out! The product completely dissolved in about 3 weeks!!!!!!! Not just that the nurse injected my lips so asymmetrically and she even noticed whe I came back for her to fix it. She did inject dissolving to dissolve the horrid work she had done but didn't want to inject more juvaderm to fix her mistake. I got charged for a full syringe but they had to dissolve most of it two weeks later and were too money hungry to reinject even though she admitted to messing up. The products here are definitely diluted never in all the years I've gotten my lips done ha the product completely dissolve in less than a month. Another thing I had a huge issue with is that I never saw the nurse open the new syringe out of the box in front of me, juvaderm is not drawn out of a bottle it comes in prefilled syringes, when I walked into the room the syringe was opened and placed on the table, that is unhygienic and I have no idea what is in there as I never saw where that syringe came from! I am a great responder to injectables, Typically juvaderm lasts in my lips for over a year! But 3 weeks??!?!!!!! If it sounds too good to be true trust me it is! I find this place to be unethical. I never met a plastic surgeon or physician of any kind. Do yourself a favor and see plastic surgeon instead of these janky med spas! Plastic surgeons charge waaaaay less for injectables than these ghetto unprofessional med spas!!!! Oh and not to mention the receptionists are soooo incredibly rude they provide the worst customer experience read more

Nothing short of excellence! It's rare that you encounter a business that so effortlessly caters to you. I've been here many times and from the ambience to the service, perceptions delivers a memorable experience . I have been seeing RN Violetta for laser treatments as well as Botox often here. Every time I've come in she has a way of treating you with a warmth that can only be described as true professionalism coupled with sincere respect and care. She knows her stuff and is dedicated to keeping you satisfied. That's not to take away from the others working there. The team at Perceptions has a way of inviting you as a welcome friend and leaving you with a different perception of what a salon experience should be. There were times where I had to wait to be seen but, knowing that, I try to schedule for after work when I have more flex. It's no different then going elsewhere for salon services, some places where I've had to wait upwards of 30-60 to be seen! The difference here is, you're acknowledged with regard, they even offer you a glass of water when you come in. All their services are valuable and deliver results... I've had facials here, along with the Botox and laser hair removal. I couldnt find myself to review sooner as I've gotten spoiled by them. I can't review without mentioning Taylor in the front. She is one of the most honest, truly dedicated receptionists I've ever come across. I believe if you love what you do, others around you will thrive around that energy. You understand her as a true asset as she is knowledgable, genuine, and knows how to represent a business. The front ladies have even been gracious enough to entertain my kiddo during my appts when I wasn't able to secure a sitter. I may sound like a broken record here but I only recommend places I heartily enjoy going to where I know someone else will gain as much of a true experience as I. Consistency is key. Come here and you will be far from disappointed. This is the one legitimate salon you didn't think existed! read more

This place is excellent. I've been going to this facility for laser hair removal treatments. I found them off Groupon and I'm definitely pleased that their services are up to par and beyond:) I always see Violetta. She's my girl! She's really wants to make the experience is as easy to get through as possible, which is rad. Violetta is always willing to work with me and my needs, so I really want a shoutout to her. If you want a great nurse (she is an RN btw) to get you your laser hair removal needs, please go see her! She's usually pretty busy so make sure you call ahead of time. Also, the place is super cute. The decor is pleasing and stylish with soft inviting colors. The front staff girls reflect professionalism and courtesy:) MAKE SURE YOU ASK ABOUT THEIR SPECIALS!!! They usually have some kind of special going on! read more

It's the cheapest place around for laser hair removal. Front desk girls are very sweet but are unprofessional and will ignore you to have conversations with other employees. Also some nurses are better than others. Some miss spots. I shouldn't have to be scared that if I get a bad nurse I won't get the results I want read more

Laser hair removal-- My experience is with Susan and she is great! I am half way done with my six sessions and I see great improvement. In my experience I would disagree with some of the other comments. I was 15 min. late but called ahead because they were doing construction on sunrise and it was no problem. read more

I had my first facial at this salon today by Lily. It was heaven! Comfy bed, dim lights. .great face , neck and arm massage to go with the cleaning. I'll definitely go back. I feel great! read more

I had Kimberly for a dermasweep facial and she did an awesome job going above and beyond. Also the facial itself did a lot for my skin as well. I will deffinitely get another one soon! read more

Got a groupon for laser hair removal. It is way painful and I have a high pain tolerance. If it wasn't for the fact that I have been to two different laser hair removal places, I would've thought this is the price you pay to remove hair. However, I know better. Not only does their laser suck but it is not effective. I have noticed little reduction in hair growth. They also don't put any kind of barrier on the skin before performing laser treatment (just a hot laser burning the skin). I dread going to each visit. Not worth the groupon. You couldn't pay me to get another treatment done here. read more

I used to love this place for Botox. I always got a good result and everyone was friendly. The last few times I have been there, I have not been able to even tell that I had it done. I thought maybe it wasn't working any longer for me. I decided to try one more time at a different facility. It worked perfect! I'm afraid that since they have expanded, they have thinned out the recommended dosage in order to make a bigger profit. It's really unfortunate that I won't be going back read more

My husband and I came to Perceptions for belated Valentines massages. I had Bassil for the second time and it was absolutely amazing! I'll never go to anyone else! My husband had Rebecca and LOVED it. He almost fell asleep:) He works a lot and she was able to get out all his knots. We will be back for sure!! read more

This is my 2nd review. I have now had 2 chemical peels - the first was mild and a preparation for the more powerful one. This 2nd chemical peel was exactly what it should be and worked well. My face peeled for about 6 days and with the other treatments I've had done, I'm seeing marked improvements in my skin tone and texture. Lines are smoothing out. Between the peels and the photofacials, I'm so pleased with the results. I never believed in these kinds of skin treatments but I'm a believer now! read more

I started coming here after I purchased the year unlimited laser hair removal for my underarms. I got a killer deal and it was even better because Groupon was an additional 20% off that day. They booked booked me with Elle. OMG she is so awesome!! She's a tiny honest aggressive-treating beauty. I am soooooo happy with my results and I have one treatment left still!!! In the mean time I also started using skinmedica products and purchased the set of 3 MRT's. I just purchased and received my first of 3 Vitalize Peels on Thursday. Everything and everyone I have experienced there has been great. Every single thing I have purchased has been on discount, as I watch their monthly specials and attend their special events. I really can't say enough good things about Elle. I like how she treats aggressively but still doesn't overdo anything. It really gets results. I also love how she is always honest with me about my questions...proves that it's not just about the sale it's about me and my skin!! Excited to see where my skin will be in a few months. Excited to not have to shave but every couple weeks or so. Excited to save up to do my lower legs!!!! Thanks Elle & Perceptions!!! read more

I have been going here about a year now. I did laser hair removal with Melinda which was painful as expected, but it works. About 95% hair is gone with a few rogue ones that just can't take a hint I don't want them around. I just wish I did it before things started turning gray :o( LOL.. I also had IPL treatments to remove some brown sun spots, plus Botox which has helped a lot with reducing my headaches too.. bonus! read more

I went here for the first time after purchasing a Groupon. I am now a frequent customer, I love this place! Summer does my laser hair removal and my Botox. She is wonderful with all of my visits, highly recommend her and this spa!!! read more