I brought my daughter in for her appointment, she was already crying because she's afraid of coming to the doctors and as we went to the back room I can over hear Dr. Perez yelling on the phone, he was yelling at another office's staff because he wanted a doctor. Sir, that is definitely not how you speak to people. I could also see one of the trainee doctors (sorry I don't know what the proper name for it is), eyes really big like he couldn't believe what he was hearing! We were in the room for a few minutes and he was still yelling, we came out to get my daughters height and weight, we went back to the room and I was about to talk to the nurse but she closed the door before I could say anything but my child starting SHAKING! I couldn't get her to calm down so I got our things and I walked out. I don't know her name but one of the nurses just hung her head in disappointment. I've had multiple concerns and he just dismissed them all, I noticed that my child's head was starting to get flat and all he told me was to not let her sleep too much on her back, like how? I can't do that during the night. He just DISMISSED ME! His visits are so fast, doesn't let you speak, concern is thrown out the window. Mind you I never liked this doctor but I gave him a chance. But this was definitely the last chance. I don't recommend this place. read more

Dr. Perez has been seeing now all 3 of my kids since birth My daughter who is pushing 17 & my Son who is 14 and now my newborn baby. I've had the best experience with all 3. We are a military family so having a few different doctors in different states isn't ideal but that's how it is. Finally be back home permanently since 2015 and seeing there family pediatrician Doctor gives me great peace of mind. I enjoy coming here... might be outdated in the office but does not bother me none I preferably enjoy the staff any there friendliness over interior. Appreciate you Dr. Perez & Staff after all these years. read more

Loved dr Perez been taking both or my girls ,it's been years seeing him and never had any problems always helping and have always being super nice to my kids sad we had to move out of state definitely going to miss it my girls had good experiences in every visit read more

Dr. Perez & staff are AMAZING! My daughters have been his patient for 16 years now. Dr. Perez & his staff have ALWAYS been caring; continually going above & beyond. We are moving in a few weeks, & all I can say is - we are truly going to miss everyone in his office. More importantly, something I do not see with many physicians - if you want a physician to go to war for you & your children, Dr. Perez is your guy. My eldest had a mole that resembled melanoma removed & biopsied. Even though the dermatologist had the results, he refused to provide them to me (wanted me to wait several weeks for her appointment). By the next morning, Dr. Perez had the results on his desk & was on the phone with me as soon as he got into the office. I can go on & on about how wonderful they are, but you all get the point :) Thank you Dr. Perez, & ladies in the office, for everything! read more

I was so disappointed by my experience at this office. I recently gave birth to twin boys and scheduled their one week appointment here; Dr Glenn Perez was highly recommended in my city's community page so I thought things would be fine. A few things - 1.The office is incredibly outdated. Not only the waiting rooms and patient rooms but even the forms they have you fill out. You can tell they've been photocopied so many times they are distorted. 2. We weren't even seen by Dr Glenn Perez, which would have been nice to have been told. Instead, there was a lady that saw us, I'm assuming a nurse practitioner. Because of COVID, my husband and I each had to have a twin in separate rooms. This woman basically gave my husband and I the same schpeal. For example, she told each of us that the boys had boogers in their nose (we both checked and saw none). Then she told me that one of my boys looked yellow and slightly jaundice. I had literally left the hospital the day prior with my baby, where they actually used a tool to check his jaundice levels. His levels were INCREDIBLY LOW risk of jaundice. Uh yeah, I'm going to go with the actual technology used to track this over what someone sees with their eyes. The final straw was when she told me to clean the boys' belly button/umbilical cord with alcohol 1-2 times a day, even though the hospital told me not to touch it. I looked this information up and this is an OUTDATED recommendation! A quick Google Search will give you a TON of articles showing this is no longer recommended. As I said, everything here was incredibly outdated, from the physical office to the methodology of caring for my newborn. I am sure Glenn Perez is as great as everyone says he is but the people who work under him are also a reflection of him and I could not have been more disappointed. read more

We have been going here for 10 years and without a doubt Dr. Perez, Nimfa and his staff are amazing! They have always seen us right away when my children were sick (or just needed annual checkups) and we never had to wait long. Dr. Perez is extremely knowledgeable and experienced. I trust his guidance and expertise. If you are looking for a experienced and trusted pediatrician, he is the best doctor and I couldn't recommend him enough. read more

If your looking for a best friend your in the wrong place but if your looking for an AMAZING pediatrician who's going to give your child the care and attention he needs Dr Perez is your man. Yes the office is a bit outdated but the littles love the paintings in the rooms and tbh I'm not there for the decor we're there for the quality care you'll get from Dr Perez. He's very attentive and knows his stuff. Will sometimes call you to check in on your child and orders tests stat when he feels something maybe wrong and will call you immediately after he gets results in and if he has to sends you to be admitted he calls the hospital immediately and you go directly in. You get the Royal Treatment. His staff is ok some a bit more attentive than others but you have to remember this is a busy office that see many children daily and who will take you in on same day if needed. Overall in my personal opinion my family and I love Dr Perez! My son gets the quality care you would expect from a doctor and I refer everyone to him. Dr Perez is an awesome pediatrician!! read more

Doctor Perez is very nice but The lady at the front desk is very very Rude and unprofessional she don't belong there. She need to work somewhere where her attitude fit. read more

Dr Perez is the best pediatrician out there. I have went to him since I was a kid and now I take my kids here. Super friendly and just overall an awesome doctor. I highly recommend read more

Dr. Perez was amazing! However, the young woman taking the vitals was very unprofessional. When she called us back, she took off without letting us know where to go. We had to walk through the office just to try to find her. The office needs some updates, but the doctor was worth it read more

I was so upset and disappointed with the experience I had this morning at this office. My son came home from school because he was vomiting and I took him straight over to the doctors when they opened up at 8:30 and he was the first one on the list to be seen without an appointment. However, he was not called in the room and everybody else was called in before him. There were 3 others who signed in without an appointment who they called into rooms before my son. The girl at the front said that there was no reason for it and she didn't know why that happened because she gave the sheet to the other medical assistant but nobody took my son back into a room. If you have a child who is vomiting, wouldn't you want to put them in a room right away. Horrible service. I could not believe how bad the service was. I understand that we walked in I saw you were going to have to wait but to have the three other people who signed in after us because in before us was wrong. read more

Dr. Perez is an excellent doctor. His office and staff, on the other hand, are why I'm only giving 1 star. The office is outdated and claustrophobic. The billing specialist, Cindy, is particularly incompetent. Buckle in, Yelpers, this one's a doozey. My newborn son was due for his 1 week checkup but we weren't able to add him to our insurance immediately because we had to provide his birth certificate to our insurance company. Birth certificates take up to a month before they're available. That's why the vast majority of pediatricians let you bring your newborn in for a checkup on the condition that you provide proof of insurance within a month of their appointment. But not Dr. Perez's office. They wanted proof of insurance up front. When I explained why we couldn't, the receptionist said I would have to pay out of pocket $95 in cash for the visit, then pressured me to not put off the appointment because my son had been in the NICU for a week after his birth. The Mom Guilt was building so I conceded to pay the $95 in cash so my son could be seen by Dr. Perez. The billing specialist, Cindy, assured me that all I would have to do is call and provide the insurance information once my son had been added and they would refund me my $95. I was able to add my son onto our insurance a week later. It took 3 weeks for Cindy to get my $95 back to me. I don't care if there's a freaking SHARKNADO whirling through town, there is no excuse for making us wait that long. I called her daily, and each time I had to remind her who I was and why I was calling. Each day she had a new excuse for why they couldn't refund me my $95. Even though she had confirmed that my son was covered by my insurance she said we had to wait until they had received the money from my insurance first. This isn't what she had originally assured me - she had said they would refund us as soon as we could prove my son was covered by our insurance. These cheapskates don't care about their patients, they only care about the $$$. I eventually asked to speak with the office manager, which finally spurred Cindy to get off her butt and do her job. I had my refund within 24 hours. No apologies were given at any point by any member of the office or medical staff. My money is safe and sound back in my bank account, but I'm still fuming over how long and hard I had to fight to get it back from these tightwads. Every penny counts when you're on state disability pay, and I shouldn't have had to part with that money in the first place. Needless to say I've switched to Children's Choice Pediatrics and it's been a night and day difference! read more

Dr Perez was assigned to my daughter after her birth at San Antonio. I would say his attentiveness was marginal, nothing phenomenal. We visited his office for her newborn check-up and the office is very outdated. You also apparently have to pay cash for co-pays which I found very bizarre. The experience was neither here nor there. We do t live in the area so I haven't brought her back but if we did I may have gone elsewhere. read more

I tried really hard to like this doctor and the staff. My son is going on two years old and I am completely over them at this point. My son has been sick every other week since the beginning of November and everytime i would call the office they would tell me the doctor will call me back and would never call me back so i would call back again the next and their anwser was we did talk to you and explained to you what to do. I always aruged back that nobody called my back and still have not been given an anwser. What really triggered me to want to leave this practice is that when i called again to request lab work to make sure everything was okay because he is still getting sick very often she said maybe its covid. So you mean to tell me that my baby has covid every other week??? (He got tested twice, both negative). Finally i get the blood work done and when i called to check the results she tells me I call you already and told you everything was fine. SHE DID NOT CALL ME INSTEAD SHE CALLED A RANDOM PERSON AND DIDNT VERIFY IF IT WAS ACTUALLY HIS MOTHER. ARE YOU KIDDING ME???.. read more

All my kids have been seen by this doctor since they were born. We've been treated well here.. The doctor knows his stuff.. The staff it great and knowledgeable,highly recommend... read more

We had to change pediatricians when we moved to the area and chose him based on a friend's recommendation. He's been our son's pediatrician for about a year now (he's 15 months now). I was hesitant about appointments being made on short notice, but he is 3 for 3 on being able to get our child in same day. Twice within a 2 hour window of being called. Whatever your stance is on how to care for your child, be it with OTC medicines or something more natural, he has advice for all ends of the spectrum. He doesn't push the most expensive drugs out of the gate like some doctors, he tries to help save you a buck or two by advising several options. He is caring and respectful at all times. My wife and I are absolutely thrilled to have him as our pediatrician and look forward to having him for years to come. read more

We came to Dr. Perez on a referral from a family friend. What a blessing that was! After only being with him 3 months, saved my sons testicles. I know this is a little personal but... My son was in a lot of pain and the doctors thought that he was having an appendicitis. Long story short Dr. Perez, the on-call hospital Dr. making his rounds realize his patient was in the hospital, he checked his symptoms asked if they had checked that one area they hadn't ...come to find out that was the problem and they had to do immediate surgery and saved him. My son really doesn't like doctors but he really loves Dr. Perez. He is definitely an A+ doctor on my list! read more

Dr. Perez is one in a million. My son has been his patient for 18 years. He is kind, caring and respectful. He always has his patient's best interest at heart and is well informed. read more

My first daughter went to Dr. Perez for 4 years. The office is outdated. But my daughter liked it. I always felt like he rushed me in appointments, but my daughter was never super sick or had issues. Just check ups. So I just brushed it off. My problem came when I had my 2nd daughter. I took her to her 1 month check up. Dr. Perez asked me if I was still breastfeeding her. I told her I had decided after 3 weeks that pumping and everything with breastfeeding was just too much and overwhelmed me. He told me ohh but its for the baby. He then said mothers who don't try to breastfeed try to blame the baby when they can'tbreast feed, but its really mothers that are too lazy to breastfeed. I was shocked and speechless. And like I said he rushes during appointments that he just rushed right through and then we were done before i had time to really process what he said. As soon as I got in the car and started driving home I called my husband crying. Then once I got home I called the office and told the receptionists what he said. She apologized and said he should not have said that. I demanded that he call me back. He called me back very quickly and said he did not say that. I said I was literally in your office 20 min ago. And he said that he meant to say that babies are lazy, not mothers. I told him I know exactly what he said and he should apologize. He should never, ever tell a mother with a newborn, that she is a lazy. He should never tell a woman she is lazy for not breastfeeding and that it is a woman's choice what she does. He agreed and apologized. I never went back again. He was completely unprofessional and uncaring. read more

He's an amazing! We never wait long to see him, if our kids are sick he gets them in the same day and he's even came in on his day off to see our kids. His staff is amazing as well. read more

I wanted to take the time to write a review about our experience with Dr. Perez. My kids have been his patients and have been under his care for 18 years! I would never consider taking them to any other Pediatrician. Throughout the years we have made changes with insurance carriers but always have considered our insurance changes literally around making sure he's on the plan. His bedside manner is the best! My kids are so comfortable and have always felt so comfortable with his friendly and caring approach. Recently, our15 year old son had stomach issue and Dr. Perez was so accessible and called after hours several days in a row to make sure our son was okay. I honestly feel he goes above and beyond to care for his patience. I wanted to Recognize and thank Dr. Perez for being such an amazing Pediatrician.. I joke with Dr. Perez and tell him I wish he was able to treat my husband and I as his patients. read more

The wait is ridiculously long just to make an appointment ,i made several and they all been at least a month long wait...not to mention the most important time is with the dr.All I wanted him was to listen. He doesn't seem like he cares or acknowledge the patients needs.The hours are strange and it smells weird in there.The customer service is okay.A referral shouldnt take more then 3-5 days,some moms complained,and so did I.Now I am aware he was out for a while because he was sick,and Im understanding of that its normal.But when its time for a patient care give more then two minutes read more

Dr. Perez has been my daughters pediatrician for 16yrs now. He is one of the nicest doctors I have ever dealt with. The comfort and attention he provides my daughter when needed is undoubtedly a quality you don't often find in a doctor. His staff is also amazing. Very polite and always find a way to fit me in their schedule when necessary. read more

My son has been seen by Dr Perez since birth and we are very happy, I changed my 11 year old to Dr Perez as well. We come from Hesperia but we don't mind the drive knowing our kids are well treated here. We highly recommend Dr Glenn Perez! read more