I have to say I'm really happy with the dental care I received and the staff at ACE Dental. The…read morehygienist I work with is wonderful, she's very personable and makes being at the dentist seem not so bad. I had to wait to have a procedure done but they didn't have an opening for months. But I was added to the waitlist if another patient cancels their appointment. They didn't call me several times prior to today but I had to wait for my new dental benefit to be effective.

Wow, such a good experience. First time there. Everyone was super friendly. I was greeted quickly…read moreand seen quickly. It was a really, really clean, tidy space. I even got a little "goodie" mug when I left - a mug filled w/ toothbrush, toothpaste, and lots of other little items you don't always get at other places. Just a nice, extra touch. Their customer service, basically, is next-level. My only gripe is that there's a scent in the waiting area which, for me, was quite strong. It was a nice, "manly" scent but I'm sensory sensitive and I did not appreciate it, especially in a medical clinic. Despite that, I will definitely be going back.

I've been a patient for over 35yrs and love the care I get here from cleanings to implants . I…read morehighly recommend them if you need a dentist

Been a patient for Over 3…read moredecades. The staff are great, always pleasant and very accommodating. I think the fact that I've been a patient there for this long, is self explanatory.

I just returned from having a crown and as always I am so impressed and incredibly happy with there…read moreservicece. From the moment you book the appointment to the actual procedure all the way through, this dental office is superior in every way. And they have the most amazing from desk staff. Dr Townsend is an awesome dentist. A true master. Thank you guys. You truly are the best! Jeff Diaz

I just had my 6 month cleaning at B&G. As always it was a great visit, very efficient, very…read morepainless!, and everyone there is very friendly. Mary always cleans my teeth and I so very highly recommend her. Thank you B&G, my only dental choice since 1982, always a great experience. Bob Bower

She does not return calls, has no emergency number to call, and her staff is unprofessional, rude,…read moreand uncaring.

I love supporting black owned businesses and this dentist is incredible! The staff is so warm,…read moreknowledgeable, and efficient! Dr. Cummins is so thoughtful and approachable and truly seems to love her job. I love coming here. Plus, they play great music in the waiting room.

I visited McLaughlin Family Dentists for several years before unfortunately moving out of reach…read morefrom the office. But since trying other dentists, I have realized just how lucky I was to be a patient there! The cleanings were exceptionally thorough, with the hygienists always being eager to provide advice; Dr. McLaughlin was a perfectionist in inspecting x-rays and filling cavities, and I never felt any pain after a procedure; the front desk was always friendly and courteous. I strongly recommend neighbors of McLaughlin Family Dentists to take advantage of their wonderful service!

After trying several dentists in the area, thankfully I found Dr Song at McLaughlin Family Dental!…read moreShe is gentle, explains everything, and makes you feel at ease. I have had two different hygienists and both were great - no bleeding gums or pain.

I felt that they did a good job with my teeth and that they were friendly and responsive and…read moreprofessional.

Be careful of this guy's allegiance to long-term customers…read more I had been going to him for over 50 years having grown up in West Roxbury. I started bringing my 90-year old Mom with me for semi-annual cleanings. While going to sit in the waiting room, she missed the edge of the couch and fell to the floor. Maybe a foot to a foot and a half. Not enough to cause any damage or pain. We went through the cleanings without further incident. My next appointment was sooner than Mom's next visit. As I prepared to book our next appointments after that one, I was told they are booked more than a year out. Never has that ever been the case with my scheduling follow up cleanings. The only conclusion to draw is that this "professional" was afraid of some type of legal ramifications should another "incident" occur. Given the office never reached out to me for follow ups since is beyond acceptable. I have moved on. But a word to the wise, beware of personal retaliation should something innocent happen to your Mom that can only be interpreted as simple, reprehensible treatment. Paul from West Roxbury

Dr Chadda seems to be a decent practitioner. However, the office is extremely poorly run. The women…read morewho are at the desk, making appointments and registering patients are very rude. A couple of times the practice canceled my scheduled appointment, but did not bother to notify me. They informed me that my appointment had been canceled and they insisted that they did call me. However, there was no message left on my phone. At first they tried to convince me that I was in the wrong doctors Office. On two occasions the dental hygienist just didn't show up for work. That is so unprofessional. On one occasion, I waited three hours for a scheduled appointment, and then finally had to reschedule and come back another time. There was no emergency going on. Not sure what the holdup was. I'm not really sure how this dentist can stay in practice.

What a slap in the face. Don't waste your time here, was referred here from another Dental office…read moreto this office because they do root canals. When I went for a root canal because of the pain, and they told me i need to speak to a specialist which i did, when the specialist told me im good to go, and i can have the operation done, i come back after and I'm refused service here? I spent a month in pain, I followed instructions, and I tried to do business with a referral by my family for me to be pointed in another direction after a month. Not only that, Shipra Chadda was very rude and condescending towards me! Will not be returning! Do business elsewhere!

Yes, this is the correct location. I added a photo of the location I've been to several times. Dr…read moreKrochmal was the dentist who treated me. The fact you're unable to locate a patient in your system makes me even more unsettled and glad I've chosen a new dental practice.

I'm not sure what the problem is here, but they REPEATEDLY cancelled and rescheduled appointments…read moreWITHOUT letting me know. When I inquired, they assure me we had a telephone conversation about it. Simply not true. There is something very wrong with the front office and after trying to be patient, I have no choice but to change dentists.

I had a terrible experience here. Maybe that's why it's always empty when I go to this shopping…read moreplaza. This appears to be how the large-chain corporate dental offices are operating now: they're going to scare you into buying (probably unnecessary) additional services with high-pressure SCARE tactics. I have purchased used cars from used car lots.... but I didn't feel as uncomfortable at the used car lots as I felt here. If you can, go to the independent local dentists. Patient, beware.

I and members of my family have gone to west Roxbury Modern Dentistry a consortium of many…read morepractices owned by Dr .Frederick Lee. we have found the staff exemplary ,but the staff does not determine the finances ,The billing office is patently dishonest and does not honor their contractual obligations and even denies they are in network with insurance plans they are in fact in network with. They recently took $700 from me when they were in network with the insurance company and were informed by the insurance company that they should refund the money to me .They have made no effort to refund the money to me I have made several visits to the office and the person on duty feigned all knowledge of this matter.The AGE STRONG ORGANIZATION a senior citizen's assistance organization has also called them. George Silberman

Been going to this place for years and they are wonderful. I do miss him being open on Saturdays,…read morebut I understand he needs his rest. LOL!

Dr. Ali and his staff are the best. Very knowledgeable and everyone is very friendly and caring…read more I coming here!