over priced pool company. The worst techs that do not…read moreknow how to fully do their work and half ass the work and diagnosi. I definitely would recommend another pool company. The service lady is very rude and thinks she knows it all. in fact, she's wrong. O had past issues with them servicing my pool when it has a equipment problem. Until, they can make a difference I will not be a customer anymore.

My experience with Pride has been positive for the most part. I live in South Carolina. I am…read morepleased with the construction of my pool and with the service post construction by Charity, Ryan and Corey. Alex, the owner, is a good person and we worked out issues that arose from interactions with subs and my towns building department. I would recommend using Pride in any place it is licensed. My only caution to you as customers is to understand permit and inspections required and who is doing what so you don't wind up not having a CO from your town. Pride gave up its license in South Carolina and post completion it was left to me to resolve final inspections and approvals. it was not fun. I still use Pride for maintenance.

Let me start by saying this is not our first time installing a pool. We built one in 2018, so we…read morehave a good understanding of what a normal timeline and process should look like. Our inground liner pool construction started the first week of September 2026, and the pool is still not finished. Communication has been poor since day one. Responses to questions about timelines, issues, or updates have been extremely delayed. During the build, the wrong lights and stairs were ordered. The replacement lights still have not arrived, and we ended up accepting the wrong color stairs simply because we didn't want to wait any longer. Shortly after the pool was filled the first time, the wall caved in at four different areas. It took weeks of back-and-forth with Justin (contractor), John (sales rep), and the owner before someone came out to address it, and initially they insisted the issue was not their fault. After that, four leaks were discovered in the liner. Again, it took weeks of communication before someone came out to "fix" them. Now that the pump has finally been turned on, we can clearly see the pool is still leaking, which indicates the problem is not just the liner but possibly the plumbing or pump as well. We are now waiting--again--for the leak technician to come back later this week. Considering how long this project has been dragging on, this installation and its issues should be treated as a top priority. Instead, it has felt like an afterthought while other projects move ahead. We haven't even mentioned the shoddy concrete work. At this point we will likely just live with it as it is, but the quality of the work is disappointing. At this point we truly regret choosing this company and cannot recommend them based on our experience. No stars!

We have a backyard pool under construction with Jack and Justin heading up the team. They are…read moreresponsive and "hands on " builder. Their subs are hard working and skilled . While they have several pools under construction including two in our Sommerville neighborhood they make you feel like you are the only one! Can't wait to see the finished product.

So far very pleased with the quote process, price and service. Everyone was extremely nice and easy…read moreto talk to, get a hold of, and work out scheduling. Appears that great service and respect are still a priority with some companies!!! Very refreshing to find.

STAY AWAY! Johnny Edwards does NOT stand behind his warranty. He build my pool two years ago and…read morefixed one issue 1 year later. However, another year passed by and another issue cropped up. So much for the five year warranty.

Buyer Beware! I used this husband & wife business back in 2015 and was happy with their work. This…read moretime, it was a dreadful experience; I was told that my kitchen floor installation would take two, maybe two and a half weeks (after the wood acclimated to my house). Once the wood had acclimated they took seven weeks to install the floor. Every weekend they took a three or four day weekend. On average they worked three hours a day. When I confronted their behavior Jeff gaslit me. He's full of excuses. The floor looks pretty but it wasn't worth the aggravation. I'm sure they're working other jobs, and that's fine, as long as they treat my job with professionalism, but they didn't.

Jeff Morse is a Master Craftsman who excels at his trade. I've used AAWF for two projects now, some…read moreyears apart, and their standards never waiver. Sure, someone else could have done it faster, but perfection is a process, and Jeff and his team stand by their work. As long as this guy can push a sander, he'll have a customer in me.

This is a two part story regarding the one star. Part one,…read morethey did a floor coating for our upper front deck that began to bubble immediately after it dried. They came back to "repair" but same thing happened again. I called multiple times to have them come back with the final communication being "let me do some research and get back to you on that." Guess who didn't call back? You guessed it. At that point I gave up and resolved to have a couple bubbles, not worth my time or effort. This was well over a year ago. Part two is the current issue. My next door neighbor (who is great) hires them to put a new roof on their home. My neighbor makes sure they clean up the debris that continues to fall in my yard as will do when one rips off an old roof and installs a new one, which they did. So far so good. Then I noticed they had damaged one of the screens to our back patio which would require replacing. I sent a pic to my neighbor and he contacted them right away as they also knocked one of our security cameras off on the same side. Of course the foreman was super apologetic and assured him they would repair. My neighbor then offered to pay for the camera and deduct it from his bill, to which the foreman said yes that works. As for the screen they would take care of that themselves. Guess who still has a ripped screen THREE WEEKS later. After multiple calls and being told, the screen is special order due to size but it's coming, oh he is on his way, oh he had an emergency, oh it's raining, oh he got caught up on another job as well as few other no shows I offered to call myself, which I did. I left a message for the foreman and then called the main office directly. Spoke to a lovely woman who assured me I'd get a call on Monday..she stated that it was the first she was hearing if it but it would definitely get taken care of...guess who didn't get a call? Guess what day it is, not Monday anymore. Guess who stopped answering my neighbors calls? If you guess Your Total Exterior Pros you would be spot on! I find this business to be severely lacking in integrity and follow through, it's too bad too because my neighbors roof does look great...we shall see. If you want a company that truly stands behind their work I would go elsewhere.

Great service and another quality roof provided by AJ and his team. We are repeat customers and we…read morehave always been satisfied with Your Exterior Pros! AJ is meticulous in his roof design and always makes sure his crew get it done right!

Levy the owner of the company came to my home for a estimate. He stated he would have the estimate…read morewritten up and sent to me. It has been almost 2 months with no response. This business that has not responded to messages, answered text and calls is not valuable company! Do not waste your time! I do not recommend this company.

I was in search of a vendor or multiple vendors to replace an exterior door, repair/replace some…read moresubfloor from the leaking exterior door, demolish and dispose of a large outdoor deck and build a new replacement deck. I contacted Levi through Yelp and he responded quickly. We met at the house one evening to review the damages and repairs needed. He promptly provided a quote by the next day if not that same evening. I felt it was a fair quote and price for the amount of repairs needed considering the unknown of the extent of the interior floor damage. The quote listed the down payment needed for materials for the job. I accepted the quote and Levi put me on his schedule for about 3 weeks out. He said repairs would take about 5 days at the time of the estimate and it took 4 1/2 days. Repairs were quality. I am very happy and pleased with my repairs and experience. Highly recommend. I have a few other smaller projects that will need to be done in the future and I will definitely call Levi at Bassett Construction again for my other repair needs.

Travis has been servicing my pool for several years now and all of my experiences with him and his…read morestaff have been excellent. He has replaced broken parts, added a pool heater and helped with opening and closing to insure a successful season. Honest, Professional and Responsive are words that come to mind to describe his approach.

I can't believe that I am the first to review as I had seen great reviews on the website. The…read moreweather this year was back and forth so it made opening our pool difficult especially as leaves and pollen are always falling in. However, Travis made the process quick and easy cleaning up the pool within 24 hours. It was definitely worth the call.

South Shore Roofing is the most professional and not pushy rooftop company I've ever dealt with…read more They were able to fit me in to repair water damage around my chimney. EXCELLENT roof and water damage repair by Gerardo and assistant! Highly recommend South Shore roofing for Al your roofing needs, as well as any of the other services they provide.

Horrible experience with this company. I'd say poor communication but there was none. Cancelled day…read more1, showed up the next day for a roof job with no ladders. No nails for the roof the next. Lots of excuses and yelling by Dereck, the owner, who has no clue how to run a business. Blamed everyone for failure to perform (including us) but took no responsibility. Run away. We ran them off before they finished the job they quoted because we were so dissatisfied.