Perfect Smile Dental Spa has been wonderful in helping me get through a very difficult time related to my teeth. Dr. Dinkha, the dental hygienists there, and the admin staff have all been so welcoming and caring, and Dr. Dinkha's expertise goes above and beyond! I highly recommend Dr. Dinkha and her crew related to all your dental needs. read more

Love this establishment and the ladies who bring that amazing energy each and everyday. Thank you all for who you are. A smile increase always occurs when you walk in the door. Appreciate you, Dr. Dhinka, Irma, Elcie and the rest of the crew. read more

Irma is the best hygienist in the history of dentistry. Very friendly, clean and professional. No high pressure upsells. The doctor is nice too. read more

I highly recommend the Perfect Smile Dental Spa. The office staff is friendly and courteous. Dr. Dinkha is knowledgeable, patient, and caring. Her strong listening skills and upbeat positive energy puts you at ease. Irma, the dental hygienist is also amazing. She is so accommodating, offering gum numbing gel, nitrous gas, headphones anything to make me feel comfortable. Whatever your dental needs are you will be well cared for here. Margaret C read more

15 years at this dentist office... nothing but great things to say. 5+ stars All very professional and attentive to all patient needs. Irma is the best!! read more

I am grateful for having found Dr. Dinkha. I had 3 of my wisdom teeth extracted, and needed an oral surgeon to remove the fourth, as it was sitting too close to a nerve, prompting other gen dentists to refer me to a surgeon. The oral surgeons weren't available for another 10 days or so, and I couldn't afford the wait due to my upcoming ortho appt. A friend referred me to Dr. Dinkha, whom is very comfortable extracting easy- pull molars and impacted ones alike. It was very easy to schedule an appt with her, as her staff are well organized and efficient. I had the appointment the day after I called, and she successfully extracted it without subjecting me to miserable pain. I was in and out of the office in a respectable time frame, and was given a much- needed rX for painkillers post-OP. Grateful for the entire experience, and all of the helpful staff at Perfect Smile! Excellent dental office. read more

This place is anything but perfect. If you value customer service and your wallet I'd recommend looking elsewhere. Criticizing another dentist work, which has been complimented by others in industry, a treatment plan that included items which another dentist confirmed are not needed, wrong insurance billing codes which would have cost me thousands more out of pocket than necessary, and not listening when I advised I have high dental anxiety are just the start. Thankful to have found another practice who is ethical, experienced, and extremely customer service oriented. read more

I and my family are long time customers of the Perfect Smile Dental Spa. It has been more that a decade that we come to the spa with all our dental issues. We referred many of our friends as well. I like how Dr Dinka and her staff treat all customers. They do a great job with any and all dental problems. Always discuss options and make sure that we are comfortable with the treatment choices. I observed how the spa's dental treatments change with every new evolution of dental technology and instruments. Just less than a month ago I needed a complex bridge replacement. Dr. Dinka used an optical imaging to create a new bridge that fitted perfectly the first time I tried it. It was amazing, real testimony to the dental spa that is not afraid to use latest technology for the benefit of their customers. Highly recommended by me and my family. read more

I cannot tell you how much of a baby I am when it comes to going to the dentist! Thankfully years ago when I first moved to Chicago in 2009 a friend referred me to Perfect Smile and the amazing Dr. Dinkah! She and her staff know how I am and literally anticipate my every need! I'm so grateful for all they have done for me from deep cleanings to root canals to tooth extractions to implants! They do it all and with style, grace and most importantly patience! read more

5 stars! Great customer service, very personable and they confirm appts via text which makes things even easier! Highly recommend!

I had been a patient of Perfect Smile Dental Spa for almost a decade. Over the last couple of years, each time I had gone their bad used-car-salesperson approach to interaction and treatment recommendations had increasingly gotten worse - each time attempting to tack on additional 'services' that weren't covered by insurance and/or not needed (I have great dental coverage by the way), and were getting pushier or more sly about it. Yesterday I had a routine cleaning scheduled. The office sent me away because I did not agree to having 'extensive and EXTRA' sets of x-rays done. While I had agreed to having the normally scheduled and insurance-covered set of x-rays done, I was not interested in having more than that. They actually sent me away and would not do the cleaning and regular x-ray check I had come into the office for and had scheduled for over six months because I wasn't willing to have them do and pay for EXTRA x-rays they wanted to conduct simply for, '[my] records.' Even after I told them I would happily sign whatever waiver they had presented me with before for turning down Extra x-rays being taken, they were still willing to lose me, my wife, and my child as a customer. It's baffling, but fine in the end. I'm actually glad they helped take themselves off the table for me and my family. Typically I'm agnostic to going to the dentist, but the last handful of visits, their salesperson first attitude had made it quite unpleasant. If you are looking for a reliable place where you won't be pestered with additional services, pushed into services you may not need, or sold/guilted into add-ons, this place probably isn't for you. read more

Best dental treatment I have ever got. The staff is super professional and attentive and the care is world class. from simple procedures to oral surgery the attention to your needs and details is best in the region. they are also very good with insurance, estimates and payment plans. 100% recommeded read more

Really, this is such a lovely dental office. They have been our family's dental care go-to for many years. Throughout that time, there has been a focus on excellence of care and a positive patient experience. That isn't always easy in a dental office, you know? But the entire staff from Dr. Dinkha to each and every dental tech to the office staff exhibit excellence and a welcoming, gentle manner with the patient. I understand that this is an odd thing to say about a dentist's office, but honestly their's is a very pleasant place to be! read more

Nichole DeMars is a butcher. I'd give this zero stars if I could. I won't even call her doctor because she ruined my teeth and my ability to trust dentists altogether. I went to Perfect Smile Dental Spa (PSDS) at the recommendation of a colleague several years ago when I moved to the Roscoe Village area. I made an appointment with Ms. DeMars for a routine check up and cleaning. When I went in for the appointment, she told me that my sealants needed to be removed and replaced with fillings. (Growing up, I had very deep grooves in my molars and to protect them from cavities, my previous dentist did sealants) Ms. DeMars told me that all of them needed to be "repaired". I told her that my teeth were not bothering me, and honestly, the cost that would be involved was way too much as I was planning a wedding for me and my fiancée. I could not afford to pay for the removal of 8 sealants and then replace them with fillings. She proceeded to warn me that if I did not do them, the long-term effects would be much more expensive and that it would be to my benefit to take care of them immediately. To my dismay, I scheduled the appointment to have the work done. I went in for my next appointment a couple weeks after on a Saturday. I remember Ms. DeMars using quite a bit of anesthesia as well as laughing gas, and since there were several fillings to be done, I figured it made sense at the time. However, for as many as she needed to do, the time she spent was extremely short. I remember being in and out within an hour. I felt a little loopy when they sent me on my way, but figured that since I lived close by I could make it home alright. When I got back home, I was extremely dizzy, and then ended up getting sick. I believe this was due to all of the anesthesia & laughing gas not wearing off completely. When everything finally wore off, I had the worst pain in one of my molars. It started at the tooth and was shooting through my head. Forget about eating...any pressure on that side of my mouth was excruciating. The office was closed on Sunday, so I was miserable for over 48 hours. I called the office first thing Monday morning and told them what was wrong, and they said they were completely booked. I told them I needed to get in to see her immediately and so they let me come in as the last appointment of the evening. When I went in to see her, she said she couldn't really do anything except to pull the filling out to see if there was something wrong (like the tooth being cracked), and then re-fill it. Of course I said just fix it, so she took the filling out, but said she couldn't see anything wrong so she filled it again and sent me on my way. The next day, the pain was the worse than ever. I called Ms. DeMars, and she said the only thing she could recommend was to see an endodontist that could get a closer look at the tooth in case it was cracked. I scheduled an appointment with the endodontist immediately and took the rest of the day off because the pain was unbearable. When I went in to see him, he told me that whoever did the filling drilled straight through my tooth and pierced the nerve. He said the only thing he could do at that point was a root canal. Otherwise, the tooth would need to be extracted. I told him to please just take care of it. He warned me that I would then need to get a crown. After the root canal was done I called the PSDS office, and asked to speak to Ms. DeMars to tell her what happened. I was in tears because I ended up having to spend 300 dollars to get the endodontic work done, and I would still need to get the crown which was another several hundred dollars. She told me she would do the crown for free. It was the least she could do. What ended up being a routine checkup cost me: $650 for the original work $100 for the follow up $300 for the root canal Days of pain and agony Having to actually experience a root canal My trust in dentists in general I never went there again. 6 months later, I tried a new doctor. I told him I was leery about coming in due to past experiences. He said he would walk me through everything. When I came in for the appointment, he said that whoever worked on my teeth previously did a horrible job (he used more explicit words, but I will omit them here). He told me one of the fillings that was done would need to be fixed by putting a crown over it...apparently Ms. DeMars had left nothing but a shell of a tooth. I told him I'd pass on that because I couldn't afford it, and that in all honesty, I don't trust dentists anymore. I haven't been to a dentist since. For point of reference, I was planning my wedding in 2005. I'm only writing this now because I noticed that the establishment was on Yelp, and if I can help anyone avoid going through what I went through, I figure it is worth it. I try to take very good care of my teeth, and will only see a dentist if I am in excruciating pain. Knock on wood...hopefully not for a long time. read more

I have been coming here for a while, about two years, and you know I don't mind coming here. I don't indulge in all the massages or all the other things, I appreciate them, but I do appreciate the service I get here. The advice, the cleanings, the comfort and the knowledgeable staff while all the time not feeling like I am getting unnecessary things done to me or my mouth. Even when I chipped a front tooth Dr. Demars looked at my tooth, gave me my options, (I chose to have it filed down), I was in and out in about 20 minutes. I came in thinking I would pay for a visit, but nope, she just told me to call her if my tooth began to bother me. I don't have dental insurance, so I pay out of pocket and the bills aren't bad. However if I ever needed it though, (knock on wood I won't), they are happy to work with me on a payment plan and make sure I get quality along with affordability. Which makes me smile just a little bit bigger and a little bit more. read more

I really liked this place at first. As a patient for almost two years I really dug the mini massages, laughing gas and hand wax...Nice perks! But as some other yelpers have said, you really end up paying for all and any services! It seemed that every time I would go for a basic cleaning there were additional charges... fluoride treatments, other procedures like sealants to prevent cavities...most were not covered by insurance and now I have learned are really not necessary for adults. Even when my insurance became out of network I continued with them (now I think, DUH! ) because I thought that they did good dental work and really thought oh wow, they must really think of all the details! But now I have a new dentist and it seems that Perfect Smile is the kind of dentist that offers special things like spa services and then charge you crazy prices for dental work and extras that are not useful. I know it's not really the dental's office responsibility to care about my finances, but the last straw was the office's poor communication. I realized I was double billed for over $400. When I informed them of their error they were not apologetic and seemed really baffled that it could even be possible. I sent proof of being double billed. But now I wonder...how many times did they charge me for services and I trusted them? I guess if you have money to pay out the ears for your dental care, go for it..but don't expect this place to be clear and concise about how and why they charge. read more

OK- I am not a dentalphobe, I LOVE having clean teeth. However, after living with non stop headaches for a couple of years, the idea of the noise from a dentist scared me to DEATH! So- enter Perfect Smile. They were great! No one treated me like a freak, I had a paraffin treatment on my hands, shoulder massage, teeth cleaning, x-rays, etc. I paid my copay and an additional 30$ and was out the door. To minimize the headache, I got gas during my cleaning. I have to say, this was the most fun I have EVER had during a cleaning. When my head started to kick into high gear, they turned up the gas for me! I will be back, happily. No kicking and screaming! (Jody was fantastic- the dental assistant who worked with me. I HIGHLY recommend her!) read more

Ok, I totally understand that some people may be very fearful of the dentist, and for those people, I recommend Perfect Smile. However, having been pretty much a permanent resident at the dentist/orthodontist growing up...I am not that scared, and it doesn't bother me too much. Hence, I do not need massages, DVD's, N64, and the myriad of other distracting services! (However, like I said, they will be beneficial for you if you so desire). In my opinion, one ends up paying for all the circus magic somewhere down the line. I had a cleaning, and even though I have incredible dental insurance, they still charged me $29 for flouride. Now, ok it's not the $29 that upsets me...it's the fact that they did not discuss the charge with me, because frankly you really do not need a flouride treatment over the age of 16 or so...so that kind of irked me. Then Ok, I needed some fillings. Well...I have 2 insurances, and they refused to bill the insurance that covers at 100% first (so I would not have to pay) and instead insisted that I would need to pay the copayment from my first insurance ($200!?) and then when they billed the remainder to the 2ndary insurance, i'd get a check. Yeah, in like 6 months. So instead of working with me, they just said that was the way it was...so I had all of my xrays, etc forwarded over to a different, much more reasonably priced dentist...and got it all taken care of, with no cost to me. Sometimes all the perks/frills in the world will not make up for just straight up customer service. I wasn't asking much...so, I took my biz elsewhere. read more

Go here if you want ten minute massages and hot tea. DO NOT GO HERE if you need real dental work done. I've always gone to my dentist back home, but it was time to get a dentist in the city. I went here through recommendation and everyone was really nice. I set up an appointment to get the four fillings I needed. They said I needed six fillings and could do them all in one day. They went ahead and did the tooth-colored sealants (saying the price difference vs. silver was minuscule, which is not really true). All fillings were done in a couple of hours. It continually felt like they were pitching sales to me, and after two hours of gas, instead of going on the payment plan like I had wanted to, I had to pay upfront and the girl tried to set up a cleaning in 6 months. Completely drugged, drooling, and numb, I just shook my head. I couldn't explain that I already said I wanted to do the payment plan like I had previously discussed and paid upfront. I felt like I was about to float away/pass out and needed to get out immediately vs. argue through sticky notes. I have been having problems since then, so 6 months later, I went back to my dentist I trust back home. He said the problems were from the extra unnecessary filling they put in as "a precaution." So I have to fix the work they did for $130, PLUS pay for the cleaning, $130 more BECAUSE THEY USED UP MY ENTIRE INSURANCE DEDUCTIBLE on unnecessary work and with the tooth colored fillings. Call me naive, but this was the first time I had to seek out dental work on my own, and I've always trusted my dentists back home. The staff was definitely nice but I will never go back. Good, trustworthy dental work or sort of fresh baked bread and hundreds of dollars to fix mistakes? Tough call. read more

Sure, I'm in my 30s and hold an advanced degree, but I still cry like a baby when I have to go to the dentist, so I avoid it like the plague and instead brush religiously hoping to stave off a trip to the doctor. Alas, my teeth did not cooperate with my plan of evasion and I found myself having to go to the dentist ASAP. Wretched choppers! So, I found a list of "top" dentists in Chicago Magazine or something, called all of them and asked this question: How would your doctor deal with an overgrown, hysterical crybaby? At every office but Dr. Dotson's, I was met with an "I don't know," or otherwise brushed off. At Perfect Smiles, they said "Oh, we'd be glad to have you, Dr. Dotson is great with patients who are terrified." I made the appointment. I needed a root canal, a crown, and to have my old mercury fillings replaced. Lotsa hours in the chair for a wimpola like me, but Dr. Dotson makes it easy! His staff didn't laugh when I came in for the first visit already crying as I walked in the door. I was offered valium to help chill me out and given plenty of laughing gas to further calm me and separate me from the trauma I was undergoing. I was SO relaxed in fact that I took photos of myself during the root canal and e-mailed them to friends - Dr. Dotson and his assistants got a huge kick out of that. He does great work, is fantastic with his patients, has a great staff, a lovely and comfortable office, everyone in the place has a great sense of humor, extra services (massage, etc.) to make the trip even more comfortable. I've had to make a couple of emergency trips, and he will accommodate you by coming in during off hours. Multiple trips and the service is always great - I almost look forward to going to the dentist now . I've sent many friends and they have all had great experiences too. I cannot recommend Dr. Dotson highly enough. Did I mention he has laughing gas? ********Update********10/2/2007 Just had to have a ton more work done, as did my fella. If anyone is more afraid than me of the dentist, it's him. Dr. Dotson did his usual fabulous work on me and made sure I was comfortable at all times, while Dr. DeMars dealt with Jeff. He needed halcyon (3!!!!!) to get through the appointment and a lot of extra hand holding and attention, and the entire team at Perfect Smile Dental Spa really provided the most incredible attention and assistance. Special props to Jodi and Sabrina, the assistants (not the right term, I know) for going above and beyond, and to Dr. DeMars for her extraordinary patience and great service with an especially difficult patient!!! I wouldn't dream of going anywhere else and cannot recommend it highly enough! read more

We should have read these reviews on yelp before going to see Dr. DeMars in 2/11. For those that know my/our story - I'm still paying for the $3,700 worth of work... this amount does not include the $30,000+ bills medical/hospital stays - 2 days after the dental visit - (at St. Joseph's/Northwestern). The last update I heard is that Dr. DeMars no longer works here... (coincidentally after Dr. Dotson found out about what happened?) read more

I've had a scaling and planing done before, so I knew what to expect - the painful jab of the novacaine needle, a long and uncomfortable procedure, and soreness/pain for a few days afterwards. The experience at Perfect Smile, while not exactly fun, was so much better than last time. Last time they did the procedure in two 2-hour sessions. I was given nitrous but the shots were still painful. I was sent home with instructions to take advil for the pain (right, that helped). This time, I was sedated so that the procedure (along with the filling of multiple cavaties) could be done in one session. I was also given nitrous and I barely felt the novocaine needle at all. The three hours passed quickly, with very little discomfort and the headphones helped to distract me. When it was over my husband came to pick me up and put me in a cab, and the staff went over all the instructions for my care, and gave me a prescription for vicodin for the pain. Last time I was sore for a week, it's been 3 days and while I'm not ready to tackle any crunchy foods, I have very little soreness left. Since I pre-paid, I got a 5% discount, and somehow my insurance covered more then they originally thought, so I ended up paying only $1050 for the whole visit. I'm still not a huge fan of going to the dentist (something I need to get over, since I now need to go every 3 months!), but Perfect Smile makes it much easier! read more

I chipped my front tooth today. Was I going to be vain and demand it be fixed immediately? Or would I suck it up and wait until my regular dentist could see me? Vanity won. After some harrowing emergency dental procedures in Africa, I am afraid of dentists and large needles and rubber gloves and...well, you get the picture. My regular dentist couldn't see me on such short notice, so I called Perfect Smile because of their great Yelp reviews. They fit me in almost immediately. I mean seriously -- the incident occurred at 3:15pm, phone call was made at 3:45, and they were able to see me at 4:30. Very friendly staff, state-of-the-art equipment, free massages and hand paraffin treatments...I was a happy girl. Dr. Demars looks so much like Amy Poehler that I almost didn't trust her -- but she was awesome! Her assistant was very knowledgeable, as well (and was happy to divulge her hairstylist info to me). Not to mention they were able to fix my tooth to perfection. Limited exam $60, X-ray $27, filling and stuff $300. A bit pricey perhaps, but it beats going to an emergency dentist. (Prices approximate) read more

True or False: Dentists have now become used car salesman. IMO - true. Once you have reconciled yourself to this fact, you can now enter a dentist's office and lambast them when they try to convince you that you need shit done to your teeth that you really don't need or care to do. I have never had a cavity - and I have great teeth, really strong, and really white - naturally. I wouldn't trade them for the world. However, over the last ten years, I have gone to a few dentists who, within 1 minute of meeting me, have said, "so, have you thought about braces?" WTF? I almost decked him - I have ONE slightly crooked tooth. SLIGHTLY. The next dentist said "So...have you considered bleaching your teeth?" I let him have it. "You have GOT to be kidding me? If my teeth got any whiter they would GLOW, for Christ's sakes." I embarrassed him - and I never went back to him. I can't remember how I stumbled upon Perfect Smile Dental Spa but I am pleased with them. I go to Dr. DeMars - she is a little spitfire and I like her spunkiness. I have no complaints. I understand the "spa" deal - they want to make people calm and relaxed as most people fear the dentist, so they have the candles burning, paraffin wax treatments, massage therapists on the premises, etc. etc. I get it. When they suggest things you cannot afford or have no interest in, you just have to have the balls to say "no, thanks." For instance, when they mention fluoride treatments (at MY age, not necessary), I say, "no, thanks." These are NOT covered by most dental insurance policies. I learned this the hard way when my partner agreed to this, and we got billed for it. I was pissed - but you live, you learn. Bottom line - just say to them "tell me what is covered by my insurance and I will think about it." Over two years ago, my partner had a big birthday. For years she had wanted to get a new front cap, bleaching, bonding and some veneer work. Her teeth were healthy and not ugly - she simply had a very old front cap and wanted it replaced. I said "for your birthday, I can take us on a big vacation or we can get your teeth done." Without hesitation, she opted for the latter. Dr. Dotson did some beautiful work on my partner. I mean, on the day of the "reveal," Dr. Dotson called me back and I started to cry. My partner was so happy - for the first time in years, she smiled from ear to ear and to this day she will look in the mirror and say "I love my teeth." Her self-esteem and self-confidence have skyrocketed. Can't ask for much more than that. Did it cost a lot? Yep. But it was money well spent. Plus, Perfect Smile has that plan called Care Credit where you can make payments to this special credit card for a year or more without any interest. Perfect is right! read more

Dr. Dotson is doing work that should only be done by specialists. I had my teeth pulled and was left with a piece of tooth in my gums. He did not clean up the area and I developed an abyss. This practice is about pulling teeth not cleaning them. Horrible experience, turnover is huge. Stay away for this practice - it's about the quick buck and not about patient care. read more

I hate, hate, hate the dentist but I love, love, love Perfect Smile Dental Spa. They are thorough, gentle and even give you a neck and shoulder massage before you leave the office, ROCK! Not to mention paraffin hand waxing while you have your teeth cleaned. Think that all of these things are a little girly for a dude? That makes you STUPID! On a more serious note........ Perfect Smile has done a great job on my cleanings and fillings. I also have a complicated chip that has given me some trouble and they have fixed it twice without charging me! I have been so overwhelmed by their professionalism and generosity that they now have a client for life. I owe Perfect Smile this five star review for making it somewhat enjoyable to go to the dentist again. Give them a try, you won't regret it. read more

Let me preface this review and I still don't understand why my original review got filtered. A year ago when I signed up to yelp I was new and did not elaborate much in my reviews. I still believe they run the best dental clinic in town and being a patient of theirs for the past 12 months I can honestly say that I highly recommend Perfect Dental Spa. My wife is now also a patient and she raves with great reviews. I do understand why the TV's radio, nitro's, massage is there although I don't like TV's radios and other entertainment, also the fresh coffee and freshly baked bread creates a very homely setting which does set the clinic apart from others by far. I had some major dental work done and I am going back for more. The staff is very friendly and professional and go above and beyond to make my visits pleasant. read more

By far the worst dental experience of my life. Though actually I shouldn't say that, there was no dental work done. It was a sales pitch from the get go. Pushing parafin hand waxing, massages, etc. I had made an appointment to get my teeth cleaned and instead they said they would only do a "consultation" on the first visit. It wasn't a consultation, it was a sales pitch. Of course, they sent me on my way with an estimate to drop a fortune on unnecessary services. I had been warned previously that this dental spa was all about pushing additional services you didn't need. If you're looking for a dentist that is going to take care of your teeth, this is NOT the place. If you're looking for a spa, try Elizabeth Arden because this hole in the wall is a sham. I've gone back to my old dentist, and while it means a 40 minute drive, its nice to know he's there for one thing only. To care for my teeth. read more

I have spent many an hour in the dental chair and from too much painful and stressful experiences I have developed severe dental phobia- like full on panic attack mode. I consulted Yelp for a dentist that caters to wimps like me and Perfect Smile seemed like a good choice. All i can say is I'm not scared to go to the dentist anymore!!! and that is quite a relief. Dr. Demars is warm and gentle and put me at ease right away. She understood my fears and promised I could be heavily sedated for the procedure, something that had never been offered to me before. Nobody made me feel like an idiot or wuss for being so afraid of the dentist. The whole staff was very nice. There is coffee and tea and bottled water available in the waiting room. I liked that. For my first major procedure, a root canal, i was given a sedative pill to take before i came that day, then another when i got there. One more was given to dissolve under my tongue and when they added some gas to that, i was pretty much out like a light. Before i knew it i was being escorted to the waiting room- I thought they hadn't even started yet but I was all done. Despite some confusion, i was very glad i had not been consious during the hairy procedure. apparently it took a few hours! The assistants and technicians are skilled and more than competant (something the was suprisingly hard to find at other practices). They offer gas for pretty much any procedure. They give you headphones and a remote for the television, which can be quite amusing under the gas. Perfect Smile is also very up-front about the costs and work with you to make payment as reasonable as possible, and they figure out all of your insurance stuff for you. I was suprised at how much my insurance covered, although it was still expensive. But honestly, it was worth almost any price to have an almost stress-free root canal. I reccommend this place to anyone who's stomach churns at the idea of going to the dentist. I have gone every three months since I became a patient for cleanings and checkups since my teeth seem to have more problems than most (not for lack of hygeine- i brush and floss three times a day!) Thank you Dr. Demars, you've saved my teeth! read more

I finally got dental insurance last year- so I started looking for a dentist. I hadn't gone to dentist because of costs, fear of the dentist and I wasn't experiencing any discomfort. I just knew I needed a cleaning really bad and I had a few cavities to get filled. So while my boyfriend made an appointment with a dentist downtown, I always like the neighborhood feel of things, and choose Perfect Smile. The office is great! I really enjoyed my whole experience here- from the tv and the hand wax to, the demo dvd of the procedure that I needed, I really felt comfortable here. Now, I am very very fearful of being "helpless" in the chair, dont like injections and I need to be told exactly what is going on- I keep my eyes open for everything- and being put out is not good enough, but I was comfortable enough here to eventually get a deep cleaning and 5 fillings done in one visit. The laughing gas and some drowsy pill helped me be comfortable, but the real comfort was of knowing what he was doing. I ended up blowing through my insurance for the year, and paying out of pocket a lot and also later developing an extremely sensitive tooth that needed a root canal and then a crown on a tooth I just had filled. So I was in pain and mad, thinking I needed a second opinion, my boyfriend suggested his dentist whom he loved. And in comparison, the other dentist just epic fail. He was rude, and rushed me into getting a root canal right then and there, and then only had novacain, and wouldn't tell me what he was doing even though I had told and asked him what he was doing, and all this put me into a panic attack in the office. So, that experience really made me appreciate Dr. Dotson and his office I will totally be back to get work done, just after my insurance fills back up and save up some dough. read more

If you haven't been to a dentist for a while, or are just plain scared to death of dentists, Perfect Smile is THE place for you. "Dr. Tim" is one of the easiest going, caring, and nonjudgmental people I've ever met. This is not a guy who intimidates or scolds you for the errors of your past. Tim has a very soothing, reassuring personality. He goes out of his way to make you feel welcome and comfortable. The entire staff is very warm, friendly, but most importantly- very smart and knowledgeable. Dr. Dotson's dental professionalism is unsurpassed. He and his staff are always attending seminars and workshops to keep on top of all the leading edge dental developments and procedures. These guys really know their stuff! The office is also quite a pleasure to visit. Tucked away in a little corner of Roscoe Village, is a brand new dental office. While the place is equipped with all the state of the art equipment, it has almost a "zen", relaxed feel. I guess that's why they call it a spa. To anyone looking for a highly professional dentist, topnotch staff in relaxing surroundings, Perfect Smile Dental Spa is the place for you! read more

I am a very nervous dental patient and from exam to procedure, Dr. Dotson and goods team assured they would not hurt me nor use tools that caused me anxiety until I was sedated. I needed a root canal and crown, plus scaling (which I put off until next time). During the exam he did not use that evil hooked pick to stab into my cavities as dentists un the past had. He could see what needed to be done via xray. I opted for pill sedation and nitrous. I felt no pain whatsoever during the procedure and now am only experiencing a touch of discomfort 2 hours after release. I am coming here for the rest of my life!! read more

Nothing beats the experience of Perfect Smile Dental Spa in Chicago. The lobby with it's video games, treats and beverages. It's ambiance with the fountains, and sound machines. The massages, the paraffin waxes, the entertainment-while-you-get-your-mouth-worked-on options. And of course great dental care. What would it be without great dental care? I had reached a point where I needed some gum work done, and Dr. DeMars, whom I understand is no longer there, talked with me at length about the procedure, why I needed it done, and what to expect during and afterwards. My hygienist was always friendly, and always remembered me and the conversations we had from previous visits. I'm not sure why there are so many negative reviews. I never once felt like I was being upsold anything or scammed out of any money. My wife had Dr. Dotson, and she feels the same way. read more

I should begin by saying that I'm terrified of dentists, which is why it took me about 10 years to go to a dentist after graduating from college. I had passed by this office many times, but never went in because it looked so ritzy that I thought it might be all elective stuff... then I ran into them at a bridal expo (how strange is that?) and decided it was kismet so I might as well make an appointment. The GOOD: - I really like everyone who works in this office (even the dentist), and the fact that you get a massage after each visit. :D - They also gave me a free whitening for the duration of time I'm with them due to a coupon I got at the Bridal expo. - Because I'm a whimp and needed a lot of work done, they scheduled it all on a Saturday morning. They gave me some kind of pills that made me pass out (or at least not remember anything) and did it all at once. I like that there was no IV (no chance of death). - My work was very well done. The recovery sucked as it does with all dental work, but the healing was super clean and I was back to eating solids in less than a week (and lost five pounds!). - Also, they have night time and weekend hours which is AMAZING for those of us who can't just take off of work easily. The BAD: - They forgot to give me a prescription for painkillers. Thankfully I had some in the house. I didn't want to go back. - I was so out of it when I got picked up that I had no concept of what to expect afterward. My bite was uneven due to fillings and my jaw hurt every time I ate. These were my first fillings so I didn't know WHY I was in pain though. The soonest time they could get me in was 2 weeks later when they told me that was the reason I felt punched in the jaw every time I chewed on my right side. Once they drilled it down it was much better. - I got molds of my teeth taken for the whitening the first time I was there. It is NOT a pleasant experience. They lost them and I had to do them again. That kinda sucked.... a lot. I just get the feeling that this office is really busy... and that's the reason for most of the snafus I mentioned above... but I'm staying with them. They're walking distance and I really do feel like my teeth are in good hands. read more

I couldn't help but laugh when I was offered a paraffin wax hand treatment the first time I had an appointment here. I've only been a couple times and don't have any major tooth/mouth issues, but from what I can tell Dr. Dotson and staff do great work. My hygienist was super nice and was always making sure she wasn't doing anything to cause too much pain. Going to the dentist is never fun, but everything at Perfect Smiles aims to put you at ease while they make your teeth look pretty. There is a MASSAGE THERAPIST downstairs and they rub your shoulders in the chair before the dentist comes in. Like, honestly.... read more

When my permanent retainer became halfway unglued, I needed some dental care stat. Perfect Smile Dental got me in the same day, charged me less than my original orthodontist would, and made me feel comfortable and respected. (Some doctors' offices, you just feel so... blah). The best part? The dental hygienist basically read my mind the whole time she was working on me, saying at the exact right moment what she was doing and allaying my fears. I've been going to my regular dentist for as long as I've had teeth, but I'm tempted to switch to Perfect Smile... but can I really leave my dental hygienist after more than 20 years??? I left with referral coupons to give to friends in my pocket (they didn't make me feel like they were being too sale-sy), and less tension in my back (free five-minute chair massage at the end of every appointment). I am going to hold-off on the five stars until I go back for a second visit. Like the tooth fairy, I can't help but wonder just a little -- is this too good to be true? How often do you leave a dentist thinking THAT? read more

I love this place. It's sad that dentist have the highest percentage of suicide... or so I read... because I love Dr. DeMars. She's cool. ;) -I'm being snarky... about the first part- Anyways... the entire staff is friendly I get a massage and paraffin treatment with every appointment...the hygenists are young and annoyingly good looking... i say that in anger because I'm used to being the most beautiful person in the room! haha... anyways, they really are wonderful that i have referred 3 of my friends, and they all feel the same way also. FYI they only take PPO. read more

Dr. Dinkha is amazing. She is caring, patient-focused, hard working, deeply dedicated to providing excellent dental work to her patients, and her staff is wonderful. She and her team go above and beyond to make sure you are comfortable and as anxiety free as possible. The quality of dental work is excellent. I can't recommend this practice enough. I came to Dr. Dinkha after a serious of bad experiences with another Chicago dentist and with a lot of anxiety around the dental work I needed. Right away I was listened to, my fears were taken seriously, and I was provided with a range of options to get the work done in a way I could feel comfortable. Although I was very anxious at first, her team made me feel comfortable, happy, and relaxed. After a few minutes of laughing gas and a warm blanket I was actually so happy I had to stop myself from laughing repeatedly while watching episodes of Grace and Frankie on Netflix during my fillings and crown!! This is how going to the dentist should be. read more

We take my niece here and she has never ever been afraid of going to the dentist. She actually LOVES it.... She has problem teeth too. She was a bottle baby (as most her age were) and had had lots of trouble with her baby teeth falling out and the new ones coming in. This place made her feel like a million bucks mentally even when she had to have a baby tooth pulled because it refused to fall out. In between the tears of pain (natural) she kept telling me how nice the place was and that they told her it wouldn't hurt that long so it was okay...she believed them and by bedtime she was feeling fine and asked when she was going back for her follow up. A little bit of caring and individual attention to the patients goes a loooooong way and this place has it down to a science. :-) read more

My husband and I have been clients of Dr. DeMars for several years now, and we've been really happy! She's always quick, accurate and makes you as comfortable as possible. They offer headphones for a DVD, tv or stereo and complimentary Nitrous(laughing gas) to help you get comfortable. I've had a deep cleaning, cleanings, fillings and wisdom teeth pulled here and my husband has had a deep cleaning, fillings, tooth pulled, root canal(he neglected his teeth for a while). We've been very happy with the job she's done, and so happy with Jody, our hygienist-she's awesome! The only down-side is the parking situation around there, as Roscoe Village is getting more congested, and the reception staff/billing staff isn' t always the best at communication. Otherwise, call with your Insurance card handy, as they will confirm it before you come in for your appt. read more