WOW! We were truly blown away by our experience at Metamorfosis Day Spa. This was the best…read moremanicure and pedicure we've ever had. Such attention to detail, such care, such professionalism! If I lived in PV, I'd frequent Metamorfosis often. I loved the owner, staff, and facility. I also had a delightful facial. Highly recommend!

We decided to enjoy a couples massage at this local day spa to finish out our weekend getaway to…read morethe Puerto Vallarta area. Customer Service: 5 Location: 5 Affordability: 5 Staff: 5 Cleanliness: 5 We took a local taxi from our hotel to this day spa, and it was very easy to find this business. Upon arrival we were greeted by the owner, and she was very welcoming toward us. This seemed to be a family operated business, as the two masseuse ladies were very friendly staff. My spouse and I truly enjoyed our experience with this day spa, and we highly recommend them to all. The place was very clean and customer service was over the top! 90 minutes massages perfecto!

Nancy was amazing! This was my first facial and it was great....I left feeling so refreshed. Come…read morehere, you won't be disappointed!

The greatest hour of indulgent pleasure one can have in Puerto Vallarta. Got the WOW Facial…read more Siher (spelling) is the best. Get pampered.

I needed "freshening" whilst visiting from Canada. Dr. Walters and his staff were friendly, easy to…read moretalk to, and provided a really good Botox experience. His two-week prognostication about the time it would totally have kicked in was precise, and overall I'm happy with the outcome. Also, the products I ASKED about (I wasn't pressured) have made my skin feel phenomenal. Couldn't have asked for a better experience. A

Very professional, very knowledgeable, friendly staff and service this flesh rocks if you want…read morethese services come here don't go anywhere else. This is a man from America who says five star.

Dr. Castillón treats many of my neighbors, and she was highly recommended by each of them, so that…read moreis why I chose to go to her. She takes great care of me and it was a full skin evaluation with some treatment. She is professional, speaks good English, and extremely reasonable with her rates. Her office is clean and right in the middle of town and her assistance are very nice, professional, and helpful. I would highly recommend and not sure why there are any negative reviews against her. She is an outstanding doctor!q

"Dr" Castillon performed a non-consented operation on me. I went for a consultation to remove a…read morenon-noticeable mole from in between my eyebrows. She said she would cut it out. I asked if there would be a hole left. She said there would be no hole and only one stitch. After the procedure, she told me put in 3 stitches. After the scan fell off; there was a huge hole. She told me not to have the stitches removed for 10 days. When I returned to Canada, 3 separate doctors told me the stitches should be removed in 5-7 days. 2 doctors were confused why she prescribed me an antibiotic which was delaying healing. One doctor advised against the follow up cream she prescribed. Now, 6 weeks later, the wound has healed. But it had healed as a hole, with a giant noticeable scar. It is 100% worse than the non-noticeable mole. I am in film work, and lost work because of this. She never explained any possible negative outcomes. She never explained how long the healing process would be. I will have to go for plastic surgery to have this fixed. I am currently on a wait list. The psychological nightmare continues daily. I swing between servere depression and anxiety over this. Castillon will not refund me my money and has stooped responding to me. As far as I am concerned, this is medical malpractice. I am seeking legal action for financial compensation.

This place is amazing the ladies there are super friendly and they do an amazing job. I personally…read moregot Ruby and she went above and beyond. Amazing!! I would recommend 100%.

Small gem. Found this place on yelp and they were able to accommodate us last minute. Both Maria…read moreand Paulina were great and easy to talk to. Very reasonable prices and good value. We'll be back.

Friendly professional staff with a variety of treatments to choose from. This is the best place in…read morethe zone to get beautified .

Very clean and professional. The staff were all friendly and attentive. I would go back for more…read moreservices in the future.

Great service from Angel. I would recommend him for your bath services. I will be back.read more

Massage , very relaxing and felt great afterwards . Would absolutely recommend this service to…read moreothers

Happy feet wasn't as happy today as I remember from earlier visits. Today the message chairs no…read morelonger work, it sounded like there was a power brown out or something that caused that. Unless you pay for the spa service, you don't sit in those somewhat comfortable chairs and they put you in a chair what was extremely uncomfortable to get my foot in the position the technician wanted. While they say they accept credit cards, the sign on the door says not on Thursdays or Fridays. How can you accept credit cards only 5 out of 7 days in a week? I also believe the prices are higher than the last time I was here. I think the technicians try their best with the situation they have. Sadly, this will be my last annual pilgrimage to this institution.

Excellent, careful, thorough pedicure - and I didn't even get the fancy version! Very nice family…read morerun business.

The service at this establishment was very calming and I felt at ease. Initially, I had doubts…read moreabout the location, but after receiving a facial, I found it to be well worth the cost.

Came for a facial. I picked Artepil as it's attached to a nicer condo building and prices were…read morereasonable. But, that's the extent of the nice things. I came in the day before to make an appointment for the next day. They had a few price books and menus to review in both English and Spanish. At the time I made the appointment, I was asked to pay 100% for the facial. I didn't have my wallet with me, so after pushing back a bit, they said they would send a link to pay by credit card via WhatsApp. The link never came. The day of the appointment I was checked in. No mention of payment (or lack of payment) which the day prior has been such a big deal. The lady who did my facial was nice, but didn't speak during the entire process. The massage chair was very uncomfortable. During the facial the lady was unorganized and not prepared. She left a few times during the facial, she would drop things, and make a lot of excess noise. Facials are typically very relaxing for me. This one was rushed and I got the sense she wasn't experienced. For example, instead of massaging lotion on my face and neck, she would dab it with her fingers and then soon wipe it off. The extraction process was painful and extreme. My face is generally clean and I do my own extractions. She dug in deep in every inch of my skin trying to find something that wasn't there. My favorite part of a facial is when they massage your scalp, shoulders, and arms. This didn't happen. In the end she said "ok all done". Instead of the typical dazed, relaxed, peaceful state I'm in after a facial, I was left thinking "that's it???" Recommendations: Train your staff on an effortless customer experience, train the people doing the work on how to properly do the work, be more professional. If you've read this far, save yourself and go elsewhere. Artepil needs a lot of work and there are dozens of other high end spas in Puerto Vallarta.