They have seen me and my family for year's! Great service and friendly people! I have no complaints!read more

Don't ever go there they'll take your money and f*** you up and say they made all the adjustments I…read morewas taking for $1,100 and now I'm having to grind up my food nice job I look like a f****** old lady because you f****** you promise me something that you couldn't give over and over in time I kept telling you I kept telling you it wasn't done right but of course it was all about the money and now I'm reduced to blending my food it is so sad I trusted you with my money and my mouth and my teeth and my smile and everything you people are just so f****** wrong you're just so wrong woe unto you

this is the second time i've been rescheduled for a appointment and when i show up for the new date…read morethey give me they have no idea who scheduled the date these people need to know what there doing at the front desk! this has interfered with my job now and taking my kid into school later and by them speaking spanish thinking i don't know what there saying they are wrong that was my first language they are rude and i will be changing dentist i've not had so much trouble with appointments at anytime with other dental places except this one !! i am very upset with this place they have another dental place on san pedro i changed to this one because it was closer now i regret driving the distance because of the trouble i've had with this place i'll drive the distance to another place

I brought my son here twice a year for 3 years, they never took x-rays. I just went to a new…read morepediatric dentist and they found NINE cavities! He had to be admitted to the hospital for full dental rehab because the dentists at Route 66 don't give a crap about their patients. Do yourself a favor and go somewhere else!!

VERY unprofessional front desk staff. Today 8/25/25, my daughter's filling cracked and came off…read more Since we are from out of state, I looked up Dentists close to UNM. The office staff claimed they would call her back but did not do so, so I encouraged her to call again since they were likely busy. The front desk answered and placed her on hold, but they forgot to actually push the button so my daughter had to sit there and listen to the other staff and the front desk staff talk about her. They laughed that this was the third time she had called and made fun of her being from out of state. They agreed with each other to just tell her that the dentist had left and they said their goodbyes. When the front desk person returned to the phone and said the dentist had left, my daughter brought up the fact that she was not placed on hold and just heard their entire conversation. The staff member became very quiet, failed to apologize, simply mumbled something, and hung up. This is the worst unprofessional customer service I have been a part of experiencing. They showed no care or sympathy and were inappropriately disrespectful.

I have received excellent care at Dr. Coriz's office. Everyone is professional, concerned and…read morecaring. The hygienists are awesome, the office manager makes sure everything is ready and billing is done correctly. I recently had to have my two front teeth crowned and initially the color was off. Dr. Coriz and his team worked diligently to get things right and I am so appreciative.

I was in Albuquerque with my girlfriend for the Christmas/New Years holiday and I started to have…read moretooth pain in one of my molars. I tried pain killers and a filling repair kit but I found only limited relief. After three days I couldn't take it any longer. Not willing to ruin my whole vacation with tooth pain I started looking for a dentist that could take me for some emergency intervention. We found this dentist fairly close to where we were staying and we called them. They understood our situation and got us in for an early afternoon appointment. We arrived early to fill out paperwork and I told them I would be paying via Credit Card and getting reimbursed by my Health Savings Plan. They told me they would provide all the paperwork I needed to get reimbursed. They were very courteous and professional and I didn't have to wait long after I finished the paperwork. I was escorted into a room and seated quickly. The dental assistant walked me through the process to take an x-ray of my problem tooth. My wait for the doctor (dentist) was equally short. He came in after 10 minutes and introduced himself as Doctor Long (C. Ross Long, DDS) and proceeded to ask me questions about my situation. He looked at the x-ray and explained to me very clearly what was going on. He showed me what was left of my old filling (around 30 years old), and the temporary patch job that I did with the filling kit. He told me I did a great job patching the whole where part of the filling came out, too good in fact because it trapped bacteria inside the tooth. The bacteria over several days grew and had nowhere to go except push on the root which was the cause of my pain. He explained that he would remove the old filling, my temporary filling, clean everything out, do a partial root canal, then patch it all back up and I would be good to go until I got back home to have a crown put on. He told me that my gums were healthy and that my dentist would have no problem finishing the root canal. He injected me with novacaine and told me to sit tight until I was numb...about 20 minutes. Then the doctor with his capable assistant made short work of my situation. Within 30 minutes they were done and I was sitting up in the chair. The doctor told me he wouldn't charge me for the x-ray and that the whole procedure came to $189.00. Wow, what service and what a great deal. If I ever find myself in Albuquerque, I know where I want my dental work done. Thank you Doctor Long and North Coors Dental.

I have been going to North Coors Dental since I moved to NM in 2007. They have helped me to keep my…read moreteeth clean and healthy for all these years. From time to time they recommend a product or procedure, but never any sales pressure. I did get a night guard at their recommendation and have never regretted it. The offices ate attractive, the staff friendly.

Once a Great Dental Clinic, Now Deeply Disappointing…read more My family has been patients at Family Dental for just over a year. Early on, they earned our trust--they offered appointments that worked for two working parents of three children, and even coordinated back-to-back bookings. The office felt genuinely family-friendly and accommodating. Unfortunately, starting early this year, things took a troubling turn. During a February checkup, two of my children were told they needed multiple procedures: fillings, extractions, and even a crown. I requested to book those immediately but was told they needed to confirm insurance first. I waited over 20 minutes at the desk only to be told they'd call me later with a quote. That call never came. When I followed up, I encountered concerning service. The representative--who I believe is the office manager--was dismissive and twice placed the phone down instead of properly placing me on hold, letting me overhear unrelated conversations with other staff. She repeatedly asked if I was "okay" with the cost, despite me clearly stating it wasn't a problem. Her tone and insistence left me feeling judged, as though I couldn't afford the treatment or didn't understand her explanation. At our next visit, we arrived early for our 1:00 pm appointment and waited nearly five minutes before anyone acknowledged us, despite five staff members being present--including the office manager. When I asked about reimbursement if services weren't received, the response insinuated that I didn't want to pay rather than simply providing clarity. My 8-year-old was especially nervous, and while one kind dental assistant allowed me to accompany her briefly to offer comfort, I was shocked by what my daughter shared afterward. She said the dentist told her the assistant couldn't stay because she had "wasted her time." That's not how you speak to a scared child. To make matters worse, I was nearly charged for an extraction that wasn't performed--only numbing was done. When I tried to clarify at checkout, the office manager repeatedly interrupted me and made it clear she didn't want a conversation. She finally said she'd check with someone "higher up," but I could hear her loud phone conversation where she misrepresented me as refusing to pay for services my child "received." That, on top of everything else--including my daughter saying the dentist was "mean"--solidified our decision: this most recent visit was our last. I understand staffing issues happen, but that doesn't excuse lack of empathy, poor communication, and dismissive treatment. A pediatric-friendly clinic should prioritize kindness and clarity, not frustration and judgment.

If I could give zero stars, I would. The male dentist here is arrogant, rude and lacks bedside…read moremanner. When he got to me, no greeting, no hello, no my name is Dr. - nothing. He was rude and condescending throughout my visit. I don't trust him or anything that he told me. When I asked the woman who brought me back if he was usually so rude to patients and if he failed to greet all of his patients, her response was, "he has other patients to get to." As though that's an acceptable response. He is a nasty set of work. If you hate patients so much - get another job. Any professional that is too busy to greet patients with a simple hello, you know, treating people like they're human, doesn't need to be in business. When I went up to the front they asked if I would like to start scheduling my cleanings there. HELL NO. As a matter of fact, I will never be back again and I'll tell everybody not go to this establishment. I couldn't imagine him working with children. This evil, little man should go out of business. DO NOT GO HERE.

This review is for a root canal performed at Modern Dentistry in Albuquerque…read more The general manager at this location is really caring and proficiently answers all questions as it seems the staff at the front computers are there primarily to check people in. You will be asked to sign forms that you cannot see and they will provide the forms to you only if you ask. They were really good with the estimate they provided ahead of the procedure, so I knew what to expect financially. The team was very kind to reschedule me as I arrived late due to traffic (accident) delays and I arrived at the wrong address - do not put in 2800 Coors as it will not bring you to the right address. This combination of events made me 20 min late even though I had allowed 30 extra minutes of travel time for a 90 min drive. Better to put into your phone the actual name (modern dentistry Albuquerque) or home depot (the office is tucked behind the home pot with no big sign except in front of the office over the front door. If you are more than 10 min late the office may do their best to reschedule you the same day and they will allow you to sit in the sitting area with wifi provided - bring your own water as their water dispenser in the sitting area is broken as of Feb 2023 and no other option is offered. The endodontist, Dr. Wilson, was previously a dentist and is now an endodontist. He uses a microscope to perform his work really well with a set of instruments on a tray, and doesn't use the more modern tools that some endontists now use. He's good about giving info on what he is doing and his dental tech/assistant is really kind and explains additional things if you have questions. Dr. Wilson will sing along to the relatively loud music piped through the intercom of the office - if you do not mind...I kindly provided feedback to him this was not my personal preference as he is drilling in my mouth right next to my ear ...brings back memories of another endodontist in Santa Fe who hums a weird low voice while leaning into the patient during the procedure (felt creepy to me and others in reviews provided similar feedback) - might be soothing to some patients??? So if you'd rather Dr. Wilson not sing, you could kindly ask him ahead of the procedure not to sing and he is super nice, so I'm sure he would kindly oblige. Suggestion: You may want to ask the dental office what pain meds you can safely take before/after your root canal as I was in a lot of pain after the root canal, and no pain meds are provided. Ice and non prescription pain meds were enough to reduce pain once I arrived home. No instructions were provided post procedure and if you need them, perhaps you can ask? CAUTION: Please keep your valuables at hand at this office. As of Feb 2023, there is construction happening at this location and when I left my favorite stainless steel coffee mug in the sitting area, it was gone when I returned from the bathroom and from talking to the front desk. The general manager showed the video of me coming into the front door and did not see that I had tucked my coffee mug under my arm behind my laptop computer - and they actual tried to convince me I had not entered the sitting area with it. I had clearly been drinking the coffee during my entire 2 hour drive, arrived with the mug, and it was stolen from the sitting/waiting area. Three times they asked me to check to ensure it was not left in my truck. There is only one camera at the entrance to the dentist office and none in the waiting area or offices - this might be a consideration for the clinic safety as they continue with construction. My coffee mug (still 1/4 full of black decaf coffee) was stolen from the sitting area and I hope by sharing this that you will be spared the angst that I had in losing something with sentimental value. IMHO it's not the staff who would do this but perhaps the people coming and going. Hope the person that stole it gets as much enjoyment as I did from it - great mug!

I could give zero stars if I could. Ended up paying for "cleaning" and didn't even get a cleaning…read more I am going to look elsewhere for a treatment. This place sucks. They wanted to charge me $7000 for my treatment. Advertising is very misleading instead of cleaning they should say diagnostic because they didn't do no such thing.

If you call, and they put you on hold you may never hear from them again. ... otherwise, very good…read moreDentist. And the assitants are generally good and nice. I would've given a 4. But front desk can sometimes just be bad on the phone.

Pretty good dental care, the prices are low and they are open on weekends and flexible hours for…read morepeople who work. This is pretty rare in the small town I live in (Albuquerque), and I took it for granted until I moved to Rio rancho and had to switch dentists. Now I'm even considering to travel far away just to go back to valer.

Terrible experience with this provider. I trusted Sandi like no other dental provider in…read moreAlbuquerque. No more. After many years of going to Sandi for her patient-centered policies, she has "gone corporate." Since expanding her practice, Sandi now forces patients into wholly unnecessary profit-oriented processes, explaining it away by claiming "liability" concerns for herself. In the past she was warm and friendly. Wow did she turn cold when I questioned her dramatic reversal of her own health care beliefs and commitments. In fact, I checked with the ADA and her assertions about "mandatory" procedures are simply wrong. But she would rather make the money than stand by her own commitments that I trusted. In fact, I sat in her waiting area and listened to her literally pitch one of her new dental procedures to another patient. (A pitch that had the feel of needing to justify the high cost of an expensive equipment purchase.) Based on how happy I was with her approach, I had referred several people to her. I am now embarrassed to have so enthusiastically recommended her and withdraw my endorsement.

Sandi's smiles 1st appointment: was supposed to be an exam…read moreand cleaning, but Sandi was chatting away with someone while I sat waiting and I had to go back for the cleaning 2nd appointment: cleaning wasn't that great and a different dentist looked at my teeth and told me completely different things than the first dentist. A 2nd opinion was requested, which nobody has followed up on with me. I told them I need 31 crowned because that is the one hurting me. 3rd appointment They were going to crown 30, not 31, they have no nitrous available, I waited nearly and hour to see a dentsit. They did the prep work for the crown and then the dentist came in and said he couldn't do a crown or he wasn't sure if he could, and I should see an endontist to figure that out. It was already hurting me, so I said go ahead and pull it. Again, no nitrous in the office at all. He yanked on my face for at least an hour, and said I'd have to go to an oral surgeon to finish the job. The battery kept running out on his headlamp, they didn't have the tools to finish the job, and there seemed to be other equipment lacking. The dentist said he'd pay for whatever my insurance didn't cover at the oral surgeon, so that was decent. He made the appointment, and I went there the next day. It took the oral surgeon about 3 minutes to get the roots out. I had to suffer through another round of novocane shots in the same spots as the day before. As far as the office is concerned, there seems to be communication problems with regard to appointments and they seem to be overbooking patients. I will be looking for a new dentist again. Sigh.

Now waiting over 10 days since 5-25 for call from this office as the location lost denture and will…read morenot call me back to schedule or let me know status since Vanessa Garcia took over practice from Dr. Pisotti. Took over $7,000.00 from me to now be completely ignored and no one in office helping.

Dr. Garcia is a mystery to me. She fired me as a patient and for the life of me, I cannot figure…read moreout why. I assumed she was simply moving from that practice or no longer accepting my insurance but my husband is also a patient and he did not receive a letter. I have tried calling her to see if there was a mistake but she has not returned my call. I'm usually every dentists dream as I have no dental issues and just need cleaning. I'm friends with her hygienist and the other dentist at that practice (he has since moved). I have never been fired as a patient by anyone before. It's truly just so strange!

I had a root canal today and had a great experience from start to finish. Highly recommend Dr Clark…read moreand his assistant. Office was clean and everyone was absolutely friendly.

I had the Most Positive Experience with this dental office. I found out at a dental cleaning…read moreappointment elsewhere, yesterday, that I had a failing tooth which either needed a root canal or extraction. I got a referral to Albuquerque Endodontists and since I live nearby, I drove there to get a consultation appointment. Lucky for me, they had an opening right then! Wow! After that consultation, I went to the front desk to schedule a root canal, and I got lucky again! They just had a cancellation and I slipped into that appointment in just 3 hours! The entire root canal procedure was truly painfree. I was expecting needle injection pain, but the pain never arrived. Dr. Marc Pacheco was so gentle and calming. He explained everything clearly and answered all my questions. The front desk receptionists were knowledgeable and helpful. Everyone seemed to like working there, which is important. I would very highly recommend this dental practice.