Lovely shop with a beautiful relaxed atmosphere and the staff is outstanding. I will definitely be…read moreback again. The hot stone massage on my legs was Amazing!!! Highly recommend. I will be back again!

Visiting LaJolla for Concours of Elegance as needed a mani/pedi…read more Charm nails is a few doors down from my hotel. I walked in as they opened. Clean place and lots of options! I went with the volcanic pedicure. OMG! The scent was amazing and my technician? An angel with her hands I got painted gel nails in the prettiest of reds.. was even offered a Vietnamese coffee. This is a great place!! Will def come back! Thank you!!

The view alone is worth the cost of a mani/pedi, but guess what?! Mani / pedi was top notch! I…read morecalled to make an appointment but there was no answer but they called me right back. I was able to get in right away and had a great manicure and pedicure with an amazing view of the ocean. The salon is SPOTLESS, the chairs seem new, everything was comfortable. There was no pressure or attempt to upsell to more expensive deluxe services. I went in for a regular mani/pedi and I would go back every week if I lived closer.

The best nail salon in San Diego. The views are amazing…read more Great professional service. Appointments Only.

Such a great experience! I got a pedicure with a scrub that was absolutely heavenly, plus a…read moremanicure clean-up. The ladies were so sweet, welcoming, and attentive. I left feeling completely refreshed and will definitely be back!

Kim & Mai are amazing! They got me in last minute when I was looking for a nail service in La…read moreJolla. They were highly attentive and such a pleasure. Id recommend The Nail Shop to anyone and intend on returning in 2-3 weeks!

I loved it here! My girlfriend treated me to a mani pedi and this place was extra special!…read more I had Leon who did an excellent job. David did my toes and gave a great massage. If you have a nice occasion I would recommend this place!!! Parking can be tricky.

Great pedicure experience! I was in town for a wedding and needed a pedicure, and they were able to…read moresee me right away. The salon was clean, they offered me water, and my nail tech was very thorough and took her time to make sure everything looked great. Overall, a really nice experience and I'd definitely recommend them!

I really like this particular nail salon. The gals are friendly and efficient. I get the bio gel…read moreand it lasts a long time. Very happy with the cleanliness and newer chairs.

If only I could give 0 stars. Hardly ever will I write a review; however, I feel extremely…read morecompelled to speak the truth about my experiences here. The first time I came, they accommodated me since I came in near closing hours on a weekday. The female worker who answers phone calls in the front and also work on customers, were already gossiping about me with another coworker who was doing my pedicure. I came back the second time only because I like the gel polish color they had. However, I truly regret coming back. That same female worker who works in the front, receiving clients' phone calls, spoke very badly about me. I can understand Vietnamese very well, and the whole time she gossiped to the lady who did my pedicure about how fake I look, if my breasts are real, how weak my appearance is. It was extremely hurtful, but I held back the tears until I got home. Not only did they bad-mouth me to their other co-workers, but they were also speaking poorly of other customers who seemed to be their returning clients, referring to them as "cunts" or "witches." Please, please avoid coming to this awful place. Their quality of work is not great either. Her gel acrylic work is subpar, and the nails on my left hand were shorter than on my right, so I had to file them down at home. The lady who did my gel pedicure the second time made my left toe bleed. She also used her fists to pound my calves very strongly, which was not pleasant and felt painful. The workers here are very rude, mean, and unkind humans. Please do not waste your money and business here.

Incredible job! My new favorite place. Clean, friendly and experienced. Being a former manicurist,…read more im extremely picky, detailed about shape being natural. He did a great job. Super sweet couple. Please support, great pedicures and nice comfy atmosphere too.

You can walk in without an appointment, and if it's midday on a weekday, you're likely to get taken…read morecare of right away. I went in for a pedicure and the gentleman provided me a menu with multiple options to select from. The service was great, the seats were comfortable, and my feet/ legs felt fab afterwards.

After many futile attempts at finding a nail tech that would not only deliver top-notch results but…read morewould also be personable and customer-forward, I'm so happy to say that I've finally found one that checks off both boxes and more. I scheduled an appointment for an acrylic fill with Katie from the recommendation of another staff member over the phone, and am so glad that I did as Katie nailed ;) the design I was going for. I typically experience slight annoyance from nail techs when I bring in inspiration photos that involve a plethora of colors, but Katie was extremely accommodating and was determined to deliver on the design that I had showed her. There were plenty of colors to choose from, and she was kind enough to assist in my color selection when I had trouble finding one of the shades that I wasn't able to locate on the wall. Throughout my service, Katie was not only personable but also extremely diligent and meticulous. After a horrendous experience at the last nail studio that I had visited, I was terrified of the drill and cuticle trimming process, but Katie was very gentle and paid considerable attention to every part of my nail. When it came to the shaping and filing process, she was exceptionally meticulous and made sure to perform a side-by-side comparison of each nail to ensure that that they were uniform in both length and shape. Once she got to the design portion, she was very detail-oriented and took the time to ensure that it was perfectly executed. Needless to say, I'm extremely satisfied with my nails and the level of service that I received. Katie not only perfectly achieved the design that I had wanted but also delivered exceptional service that was both personable and professional. I highly recommend Katie, and will 100% come back for her artistry the next time I get my nails done.

Unfortunately, I'm very disappointed with both the quality of this manicure and the salon's…read moreresponse. Within only three days, several nails had chipped and peeled badly, leaving them uneven and unfinished. The photo shows how they looked after just three days. I contacted the salon and asked to have the problem corrected by a different nail technician because I was not comfortable returning to the same person. I was told my only option was a redo with the original technician. That did not feel like a reasonable solution after the initial service failed so quickly. I gave the salon an opportunity to make things right before posting this review. I wasn't asking for anything excessive just to have the work properly corrected by someone else. Unfortunately, they were unwilling to accommodate that request.

I recently went to NBTS for the first time with my family while they were in town visiting…read more I had a superb experience getting a gel mani, gel pedi, and neck massage. It was so relaxing, and they did an excellent job on my cuticles.

I've been coming to this salon for years, which is why this experience was so disappointing…read more I made a noon appointment for a manicure and pedicure. Before coming in, I called to ask if I could arrive at 12:15, but they told me they were too busy and that I needed to be there at noon. I arrived around 12:05, and as soon as I walked in, two employees told me they couldn't take me and suggested I come back another day. After I reminded them that I had an appointment, they asked what kind of nails I wanted. When I said I hadn't decided yet, they told me they didn't have time for long nails. I said I was happy to do short nails instead, and only then did they agree to see me. Once I sat down, I was told I couldn't use the same color for my manicure and pedicure because they didn't want to share the same bottle between technicians, so I had to choose a different color for my toes. Then I asked for my usual dip manicure and was told they only had time for gel. When I asked about dip, I was told they had already informed me of that, which they hadn't. If the type of manicure affected scheduling, someone should have asked when I booked the appointment or when I called before coming in. Instead, I felt like I was being treated as the inconvenience, despite having an appointment and being a longtime customer. I ended up skipping my manicure altogether and left feeling disappointed. After years of coming here, this experience was enough that I won't be returning.

I visited the salon yesterday for a pedicure, and it was wonderful! Tatiana, the receptionist, was…read morevery kind and welcoming and immediately offered me a drink. My nail technician was careful and professional, and all the tools were properly sterilized. The space is very comfortable and thoughtfully organized. And a special thank you for the cozy blanket -- I'm always cold! I had a lovely experience and will definitely come back!

Early experiences were wonderful - I had a great manicure and pedicure. I rebooked while paying,…read moreand let them know both appointments (separate days) were timed before a trip I'd be taking. So before my next manicure (scheduled for a Friday) on Monday (5 days before) I got a text saying the technician I booked is no longer there and nobody could take me until the following Tuesday, and that this is a newer technician that would take longer than the scheduled time (already like 90-120 minutes!!). Sounds insane for a nail salon not to schedule me for over a week! I was leaving town by Tuesday so to not have something sooner was nuts, I opted to try having these nails removed and a normal gel manicure but when I showed up I was told "we don't actually use normal gel polish so it will last maybe one week". Another wild moment. So we went with some weird hybrid approach of just shortened nails which honestly look terrible and are crazy thick. But let's table that, the next day I was scheduled for my pedicure, on Saturday. Saturday at 7am I get a text, now the nail tech that does pedicures is sick, once again I can't be seen until TUESDAY, the day I'm out of the country . But don't worry, I was offered $25 off a future visit. I let her know that was offensive, I was ripped off enough, this place is obviously falling apart. It's sadly a sinking ship. They used to treat you with a silly drink and snack. Last time I went nobody was working the front so I didn't even get that, and I just got janky overpriced trashy nails. Horrible. So sad

I was able to make an appointment the day before and came in on a Friday morning at their opening…read moretime! It was such a great experience because they weren't busy, so you could tell they took their time instead of rushing! I also only booked for manicure, but since they weren't busy, they were also able to give me a pedicure! You can make an appointment through DMs on Instagram. They asked for an inspo pic, and it was nice that they give an estimated cost beforehand so you know what you're getting yourself into. Service was great, they put me on a massage chair and had one person working on my manicure and another on my pedicure. They were also super sweet! The color was a little different than what I had asked for, but it still looked pretty in the end. Store was very clean too!

The owner is super nice and sweet! I did a walk in and was able to get a simple gel manicure very…read moreeasily. This is definitely one of my favorite nail salons to go to when I'm feeling like doing something extra special for myself!! They have an amazing selection of cateye polishes and their nail art is more on douyin style which I love! Of course, the salon is very clean and relaxing .