As a service provider, I understand that every client has different expectations and experiences. Receiving feedback, including complaints, is a natural part of running a business. I genuinely value every piece of feedback because it helps me grow and improve. If I ever make a mistake or fall short of a client's expectations, I take full responsibility, sincerely apologize, and do my best to make things right. At the same time, there are situations where dissatisfaction may result from misunderstandings, differences in expectations, or circumstances beyond my control. In those cases, I always strive to communicate openly, honestly, and respectfully to find the best possible solution for everyone involved. My goal is not only to provide high quality service but also to build trust and long term relationships with my clients. Every experience, whether positive or challenging, is an opportunity for me to learn, improve my skills, and provide even better service in the future. I sincerely appreciate every client who has trusted and supported my business. Your feedback is always welcomed, and I remain committed to delivering professional, reliable, and caring service to each and every client. Zen read more

I've been getting my monthly pedicures from this salon. They have been professional, kind, clean(sanitary), and charges you no hidden/extra fees upon check out. I mention the hidden fees, because I've been to many many other nail salons where this had happened. If you pay cash, you could receive a small discount(credit card fees increase the charge). They have been meticulous with my nails, and the work that they do(I've had different nail techs- all great!). I'll continue to patronize this establishment. Mahalo Perfection Nails!! read more

Ruby, I like going to her for both Manicures and Pedicures. She is gentle during the services and gives the best foot massages. I choose the second to the best one cuz hot stones are not for me but I like the extra time for the massage and warm wax wrapped with a hot towel. Ruby always has the nicest nails so I get inspired in the design or color. It's getting pricey at 2 Ben Franklins plus tip but pampering is enjoyed and deserved. I usually come before an occasion or trip. Tomorrow I'm going to high tea, this weekend attending a twin gender reveal, grandson's championship baseball game, football game on Mother's Day and lunch with friends next week. Thankyou Ruby. read more

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Zen is the best! Have been going to Zen for quite some time now and am very happy with her services. Easy to get an appointment with Zen and she is quick and efficient with all services. Environment is nice and clean. Definitely recommend Perfection Nails and Zen! read more

Perfection Nails - Nail Salons Near Me - Mililani, Hawaii

Family owned business & everyone is so nice here. For the last 5+ years, my technician of choice has been Zen. She is very sweet and will make sure that you are comfortable during your service and completely satisfied before you leave. She is open to accommodate any type of design you request, and will be honest with you if she can't do it. I have been coming to her for so long that I can just text her directly to schedule an appointment & give her my design ideas ahead of time. read more

Went in for just a pedi but decided to treat myself to a full set. From the start Zen was not attentive at all the water was scalding hot when I informed her it was such a huge inconvenience for her. I didn't get the highest priced pedi but the middle priced one that had the hot towel and wax. The pics below shows the burns that I suffered. When I told her the towels were too hot she acted like she didn't hear me. And mentioned how she got that new towel Just for me. My full set was all different sizes and slanted and she was pulling on my hand and forcing my hand in positions that hurt. She grumbled that I couldn't relax and that it made her job so much harder... I couldn't relax because I was in pain... she kept looking at the door as if she had somewhere to go the entire appointment. I grudgingly paid and sat in my van and cried. When my husband and my daughter saw my legs they were furious. When my husband went back to complain, she insisted that she did nothing wrong. I would go there occasionally over the past 12 years but now I will never go back and I probably will never get a full set ever again... I would never recommend Zen ever... she is the worst!!! read more

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First time here on Friday and I had a great experience. Walked in and was immediately greeted. Taken to my chair and was handed books full of options for gel polish. Got the deluxe pedicure with gel polish and paid $69. Zen was quick and did a great job. Remember to bring cash for tip or they have a scanner when you pay for Venmo or cash app. read more

Perfection Nails - Menu - Nail Salons Near Me - Mililani, Hawaii

I have been a client of Zen more than 3 years, and she never fails to amaze me. Her nail skills are absolutely top-tier--she is incredibly meticulous, gentle, and consistent with every single set. What keeps me coming back, though, is how wonderful she is as a person. Zen is always warm, welcoming, and easy to talk to. She truly listens to what I want and remembers my preferences every time. If you want perfect nails and amazing customer service, Zen is the absolute best! read more

I recommend this nail salon. They gave me good service and good quality. My technician that helps me is Zen and she's wonderful with my pedicure manicure and my eyelashes. read more

Zen does an amazing job! I show her what I'd like and she makes it happen. I never leave disappointed. Love love love my nails this month! read more

Perfection Nails - Thank you Zen for doing an amazing job. Glitter fade. - Nail Salons Near Me - Mililani, Hawaii

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I had called this morning to see if they had any availability for today. They asked if I could come un the morning and I said I could. They told me to just come in. When I walked in, the place was clean and welcoming. They asked me what I was there for and I told them a pedicure. They were able to take me right away. I picked my color and off I went. Jessica took care of me. I had asked her how long this business was opened and she told me 20 years. I had told her that I moved to Hawaii 10 years ago and that I went to Safeway all the time and had no idea they were there until I found them on Yelp when I was looking for a new place to go. I found the prices very reasonable. I was happy with the service as well. Most places, you often feel rushed out. I did not feel that at all. Most importantly, I am very happy with my pedicure. I will definitely be back! read more

Perfection Nails - Nail Salons Near Me - Mililani, Hawaii

If I could give zero stars I would. I used to love this nail salon and it was my go-to for so long, but never again will I be coming here. I was a walk in who just requested a gel manicure. My natural nails are long so I didn't want a full set. When I was sat down with Zen, I was told to put a powder coat for stronger nails. I asked about the difference in price and was told it's $10 cheaper than what I was originally asking for, so I said OK to it. There was very little communication after that. No massage. No lotion. Nothing was done besides some cuticle oil at the end. After closer inspection, a lot of my nails are crooked and the polish isn't even. There's even spots where polish is missing. When it was time to pay, I was shocked by a $85 price tag. For some powder and polish on my NATURAL. NAILS. I was told it was cheaper than the simple gel manicure I came in asking for. Considering I didn't even get a basic manicure treatment, I was and still am infuriated. When asked about the price, apparently that is how much it costs. What a scam. Never again. read more

Perfection Nails - Uneven polish. Crooked nails. - Nail Salons Near Me - Mililani, Hawaii

I called for a pedicure for three and they quickly accommodated us for an appointment. When we arrived, we were greeted warmly and taken care of. I was impressed with the clean atmosphere and professionalism. I will be going back! read more

I did a walk in and was able to get seated within two minutes of being in the salon. I had Lien as my nail artist, and truthfully I couldn't recommend her enough! She was kind, extremely welcoming, and provided top-tier quality service. I appreciated the fact that she took her time and didn't rush. All around, she knows what she's doing and this salon is worth your money + time! read more

The stuff are friendly and doing good job. I chose the delux pedicr today. It's supposed to be $46 but I paied $67.. read more

Perfection Nails - Nail Salons Near Me - Mililani, Hawaii

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We made appointments a couple days before. However, I still waited over 20 minutes in a chair for someone to start my pedicure while my friends were getting their pedicures done. Then once my pedicure was finished, Julie rushed me out of my chair within 15 minutes. The place wasn't even super busy, since there were at least 3 other empty pedicure chairs. My toenails were ruined before I arrived at our next stop. And I wasn't going to drive all the way back to Mililani from town again. Worst pedicure ever. read more

Perfection Nails - Nail Salons Near Me - Mililani, Hawaii

Taylor is amazing!! I originally had a full acrylic set I didn't like from another salon, and wanted to try gel-x. The removal of the acrylics was with ease, no discomfort or pain. she checked in on me, didn't feel rushed and she made sure I loved the length, shape and color! She assured me the prices as well and was very kind. Definitely recommend this place! read more

I came today with my mom to get a pedicure, I loved how the lady did my toes . If you love to get a pedicure I would ask for May or Aily Super sweet lady's! This is the best salon I've been to in mililani read more

Perfection Nails - Pedicure 100000/10 - Nail Salons Near Me - Mililani, Hawaii

This was my first time coming here in a while. I think I've tried them once before like maybe 7ish years ago and overall my experience was pretty good! I got almond gel nails and a pedi. My almond nails are okay shaped, I'm a bit picky with my nails and the shape we're an 8/10. The fit of the extensions themselves are also an 8/10. I went for a natural look so I kept it as the color of the neutral dip powder. I wanted a bit darker and more nude v pink color but overall I'm satisfied with the nails I got Pedicure was pretty good my feet feel really soft after and she did try to sell me on the gel pedi but I opted for regular white polish. Knocked a star down because my nails are already lifting and it's only been 2 weeks I'd try to come again but maybe with another tech just to find "the one" for me read more

Perfection Nails - Two weeks post nail appt ! Still cute - Nail Salons Near Me - Mililani, Hawaii

The staff are all so friendly and always match the inspo pics of how you want your nails to be done. Even if you ask for their advice, their recommendations are beautiful! The retention is amazing and stay on for a very long time (does not lift when nails are growing). Love the availability of parking in the lot. And it's always clean inside the store. read more

First off let me start by saying I've been here MULTIPLE times and always get the same thing for my feet a pedicure (this price varies depending on which package I choose) acrylic on my toes and a French tip and I've NEVER paid more then 100$ for my feet well today I was charged 130$ when I chose the cheapest pedicure package and was shockingly told that the acrylic for my toes was 75$ alone and the French tip was another 20$ I bring up the fact that I was cut MULTIPLE times to the point my toe is actively sore they apologize and leave it at that , now to my hands I requested short almond French tip acrylic and everything is going well initially until I notice my nails are crooked and angled upwards I bring it to her attention in which she says "oh once I put the acrylic it will be even no worries" I choose to trust the process.... Wrong choice once my nails are completed I realize they are still crooked and angled upright as well as multiple little cuts from the filing. In total I was charged 230$ for botched nails and cut up feet. I wasn't offered an accommodation or solution just simply told that if I was unhappy with the nails I could pay for a soak off as well read more

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It's a nice bright spacious nail salon with so much potential to be amazing but unfortunately my experience was just mediocre. The chairs looked dirty and I am not sure if the nail file the lady used on me was new... I got a gel pedicure. The chairs are nice but not clean. I got the luxury organic pedicure option for $56. I am not sure what exactly was organic or better about it to be honest. The massage was okay and I have cuts on my toe cuticles. The color came out nice but the toe nail cutting, trimming/shaping and what not was not great. Not worth $77. I probably will not go back since there are other places closer to me. read more

The salon's spacious with a good number of chairs, which makes for a comfortable setting. I enjoyed the large TVs in the background, usually playing home improvement shows - nice for when you're getting a mani and can't look at your phone. If you're nearby and looking to get your nails done without an appointment, you have a good chance of getting a walk-in at Perfection Nails because of how big it is. Now, I'm no stranger to nail salons and love getting unique designs on my nails. On both my visits here, I came with a specific design in mind. Initially, the staff agreed to do them, but each time, I was passed on to another technician who eventually said the design was too complex. Usually, my gel nails last about 3-4 weeks without chipping, only needing a redo due to growth. However, my recent gel manicure here, complete with chrome powder, disappointingly lasted barely 2 weeks. I would recommend this salon for the guys! The two times I've been here, I've actually seen quite a few men getting pedicures. I think the bigger more open space is less intimidating to me and you wouldn't run into the same design/ gel issues that I have. read more

My go to place for years. Unfortunately they had to increase their prices due to inflation that makes it less affordable for me instead going every 4 weeks I'll go every 6-8 weeks. I always get good Service and a smile. read more

It's been over a month since I went and got my nails done. I'm 23 And have been getting my nails done since I was 16 and this is the first set that has never lifted. I'm 100% coming back and have already told my friends to come here. read more

Perfection Nails - The day I got them done - Nail Salons Near Me - Mililani, Hawaii

I've been here a handful of times and have to say everyone is very welcoming and good at their job. However, every time I feel like I get overcharged for some odd or end. Today I got a deluxe pedicure (normal polish) and regular manicure (normal polish) and had my old gel taken off my hands. The total was $86- they charged me $15 to remove the gel. I've never been to a salon with this kind of up charge! Overall, a good experience but will go somewhere else for the same experience cheaper. read more

Is there just a service to just get your toes painted with no mystery add-ons? Or maybe just a color change with out paying for the pedi package? Because honestly it's not enjoyable for me. I would like to just get it painted and be fine with out lotion on my legs. Is there a service that I can just say upfront? read more

Love love love it! Might go to nails and waxing place. They are amazing. The vibe is the bomb. The customer service is the bomb. They do get busy so I would call and make an appointment but it's the best. read more

I was looking for a new nail salon since moving to Mililani from town. And I'm happy I found this little gem. The prices are fair, the place is clean, and their nail colors aren't on an annoying wheel that tangles and rattles (iykyk) lol. They were also super quick! This will def be my main salon now! read more

I got my nails done here and my nail tech was able to perfectly replicate the photo of the nails I wanted! My nail tech Aily and she was so nice and quick and for my thumb in the picture it was more simple and she added her own flare to it to make it less boring and came out amazing! Thank you! read more

Perfection Nails - nails - Nail Salons Near Me - Mililani, Hawaii

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"I feel pretty, oh so pretty!" I was seriously singing this song out loud when my nails were complete today!! It was my first time here and it won't be my last! Lynka did my pedicure and full set. I tried the deluxe pedi ($42) with gel polish ($18) I was happy with it. I then had a full set, almond shape, ombré done. I showed Lynka a photo and she did my nails even better than the photo. All the employees are very kind. I made an appointment for 10a and there were already 4 ladies waiting, and 6 employees already helping other customers. I ended up being seen at 10:20 and I was out of the salon a little before noon. The shop is spacious, bright, clean and will ventilated with several windows. I like how you can use Venmo to tip! Want to save? Pay with cash and you won't need to pay tax! I'll definitely be back. read more

Perfection Nails - Acrylic full set, ombré - Nail Salons Near Me - Mililani, Hawaii

I come to perfection nails all the time. My nails always comes out pretty it doesn't matter who does it in this place. Today Heide did a awesome job doing powder color on my nails. And Gel on Pedi! Love it read more

Perfection Nails - Before I have my nails done! - Nail Salons Near Me - Mililani, Hawaii

6/29/22 I Purple You and Tata theme again since I love the cute hearts! Kudos to Ben!!! What design should I choose next? read more

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I hand my inspo pic to Ricky and he immediately went roaming around the shop in search of colors. He got down to to work and wonders never cease to amaze, I have beautiful New Years Nails for 2024! read more

Perfection Nails - Nail Salons Near Me - Mililani, Hawaii

I see Zen every other Saturday. She's really quick, listens to what i want (and offers more), and she always checks in to make sure i'm satisfied with how the nails are coming out while she's doing them. I'm really picky and usually like plain long nails. But she's very patient and she does an amazing job every time. read more

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Both of the 2 times that I've been here, I received excellent service and the outcome of my nails were exactly what I wanted. I was a walk-in & came in an hour before closing during the holiday season on a whim & they were accommodating enough to still take me & produce amazing results. The 2 techs that I've been to were Ricky & Ben. read more

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I only come here for pedicures but over the last 5 visits or so, I can say that this will be my go to spot for my nails when looking for a place in Mililani. Overall, I leave here satisfied. It's reasonably priced, usually for easy to book same day appointments, great selection of nail polish and the staff are very friendly and do a good job! One thing to note is that they only accept tips via cash or venmo (if your nail tech has an account)... so make sure you have cash on you! You can still pay for the service using credit card tho! read more

First time getting my nails done. No experience. The lady Ms./Mrs. Zen was very friendly helping me choose my nails as well as advise of the length of my nails to adjust to my job in the food industry. My first time experience was very pleasant and efficient and I love my nails. Thank you read more

Perfection Nails - Nail Salons Near Me - Mililani, Hawaii

Husband and I are regular customers as this place is clean and always pleasant. We always ask for Holly, Leslie, and Ruby. Always nice and detailed. Been to other salons and found it not to my standard of cleanliness and quality. Try you won't be disappointed, read more

Ok I've been coming here for over 2 years that they know in the mail lady that comes with great nail ideas... I enjoy how close it's to my home the staff is great ... I do suggest you book ahead of time if not sometimes the wait can be long that's how great they are... my Nail Guy is D he knows my nail vibe :) check them out there in mililani Safeway shopping center read more

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