Cosmo Motors has pretty good sales service. The guys are nice, not pushy, and were very attentive…read more We ordered a vehicle over the phone and then came and picked it up. The car we bought was spotless and detailed very nicely. The showroom and parking lot is clean and inviting. Lots of really nice cars in there. The day we visited they had the grand opening of the diecast store inside. That place is cool. Many, many great diecast vehicles and other machines. It's a neat tie-in that is logical for the car dealer. Why not five stars? Because though we were assured that the car had been looked at closely and driven on the highway, we noticed a sound while driving it home. That didn't show up during the round the block test drive. Perhaps if that test drive had turned left we would have noticed. There was a small issue with some of the fender liner on the front passenger wheel-well that would only touch the tire when high-speed air forced it back onto the tire or during a heavy left turn. I've fixed the issue, and I'm grateful that it wasn't major because I had already bought the car as-is. It's a reminder that we need to be hyper-detailed when looking at/driving cars, either in-person or remotely.

Very poor response from one of the sales people in regards to a phone conversation regarding an…read moreoffer made on a Gladiator. I had a phone conversation and requested some more info. The sales person was helpful at that point. I requested an inspection and the salesperson suggested we come up with an agreed price first. I was ok with this. We talked over the phone and I offered 32500 for a vehicle listed at 33500 which is more than fair. The sales person said "why that amount" or something to that effect and I responded and said "because thats what I want to pay right now". He said "well I'm sure you'd want to pay 20k" and laughed. Then he claimed I owed sales tax even though I told him I live in a tax free state. We went back and forth over text and I told this person it was rude. I asked for the manager. He called me and tried to make it right. He was overall very nice but something stuck out to me. I asked for a best price and he sent me the exact price on the site with a dealer fee. No discount whatsoever and backed it up with the work they did to the truck prior to the sale and the fact that they are a "non negotiable dealership". Thats very strange to me. They arent Carmax nor do they have have it listed on their site about this. I still wanted the truck but this whole experience sat with me and im not spending a dime of my money towards a dealership who employs rude people as the manager said "hes young and hes said things before" and doesnt want to budge at all on their price after a fair offer was made. I thought others may want to read about my experience when ready to spend cash and buy a vehicle at almost the listed price.

I've always hated the car buying process but Jennifer made it seamless and easy from beginning to…read moreend. I would recommend this lot and her service to anyone! I was in and out with plenty of time to enjoy my day and she was trustworthy and honest. I never felt pressured to buy or rushed. She also fixed any issues I had before I even signed to buy! 10 out of 10!

I Highly recommend them for your next car!! I had an amazing experience and everyone was so nice…read moreand friendly. I was so nervous but they made the process easy. I was recommended by a friend but hesitate because of the old reviews here. Ignore those and just go, you will be happy you did!!

We just recently moved to Hickory and my wife's lease was up on her car. I spent over 25 years in…read morethe business so this definitely isn't what I like to do. We didn't know what we were looking for so I paid a pre visit to several dealerships without her. We never once ever thought about a Subaru until we visited Jim Armstrong and met Mike Abernathy. I always told my salespeople that people buy cars from who they like. Nothing could be more true because we bought. Thanks to Mike and Jim for making this experience easy for this old car guy!

I've been to three different Subaru dealerships with my car including Jim Armstrong Subaru. I've…read moreexperienced great customer service with the other two dealerships. The woman I spoke with on the phone and the service writer, at Jim Armstrong Subaru, were both rude, condescending, and need serious work on their "people skills". This is the result of poor management. When customers are treated poorly, they tell their friends.

Carroll is awesome to do business with. Honest car dealer that cares for his customers and will do…read morewhat he can to help them! Anyone In the market for a new car needs to give him a call and If he doesn't have it let him find you one. Thanks again!

From the owner: We specialize in selling like new Vehicles! Late model, low mileage vehicles....... without the…read moreadded Dealership mark ups or hassles! We hand select our inventory to provide you with the highest quality vehicles available!! Check us out today, you'll be glad you did!! We will change your opinion of buying a car...... you'll actually like coming here!!

I've had the pleasure of buying 2 vehicles now from viewmont auto sales, a z4 and an m3. Both have…read morebeen amazing and couldn't be happier. Highly recommend!

We recently purchased a 2017 Camry from Russ at your car lot. We searched many lots and found the…read morecar we bought to be the best price around. Russ was great to do business with. He even had car washed and ready for pick up. I would definitely recommend Jimmy and his crew for a great deal. Thanks again!

I went in with cash to buy today. Drove the vehicle and made an offer although it needed some help…read morewith several things. The price on the vehicle was 9984 and I offered 8500 realizing that there would be a counter from them. Much to my surprise the sales guy comes back with a counter offer of 15,370 over 50% mark up from what it was listed for online and on the window. Who does business like this? I was so offended by this that I walked straight out the door. Never will I ever go to this company again. They need to fire their finance manager... Unless they can afford to loose guaranteed sales.

I went to the Hickory location needing a 4wheel drive truck. I was showed 3 trucks that I could get…read morefinanced on . The 2017 Ford F150 that I wanted to look at was in Mooresville but before the salesman & I could go see the truck I had to sign papers to buy the truck. That should've gave me a warning but the truck looked nice on the computer I asked about any problems, any wrecks , about the tires & if it had a warranty. I was told that Randy Marion does an extensive inspection on all vehicles that they sale & I had a 3 mo or 3000 mile warranty if ANYTHING goes wrong it would be fixed free of charge. When I got to Mooresville to see the truck I noticed the front tires were wore on the outside of the tire I asked was the truck out of line & I thought the tires wasn't good enough. I was told about the wonderful inspection they do so it wasn't out of line & I wasn't offered to change tires. The next morning I couldn't get the remote start to work so I texted the salesman. His boss called and said that wasn't covered in the warranty he could pay for getting it tested to see what the problem was but he couldn't pay for fixing it. If they did an extension inspection the mechanic should have known the remote start didn't work. Thiis truck wasn't cheap & All the FEES I WAS'NT TOLD ABOUT OMG the amount financed was 27,000. So if you decide on getting a vehicle from Randy Marion make sure everything works cause once you sign papers or drive it off the lot your screwed if something is wrong with it . They will tell you "ITS NOT COVERED WITH THE WARRANTY ". I M REGRETTING BUYING FROM THIS LOT!!!! Go SOMEWHERE ELSE.