So .... here is my experience with this dealer. I contacted yesterday regarding 2 cars, the red Audi R8 and the Range Rover Evoque. Both cars are listed as having gone through a water damage reconditioning after being acquired by this dealer through the auction network. They tediously outline their water remediation techniques on their website, but not being satisfied by the description on the website I called and spoke to one of their reps. I went through most of the line items on their remediation procedures to confirm they actually do that for their cars. I was told the two cars I was interested in had level 1 water exposure, defined by them as having water up to the rocker panels but not infiltrating the door seals. Nevertheless, they removed the carpet and numerous other items inside to just "be sure". I was told they didn't have any documentation on how much damage was done or how the insurance claim presented. Like others, I was told the car was a part of a larger claim that just happened to be mixed in, as insurance companies do not have the time to go through the process of assessing every claim. So I felt pretty good. Their ebay reviews are nearly perfect, their other reviews on similar platforms equally as impressive. I thought to myself, damn, I am going to purchase all my cars from this place moving forward. BUT, today I woke up and decided to do a little checking. I entered the vin numbers for each car and sifted through the first couple pages of results before I stumbled on the site, www.plc.ua/en . I entered the vin numbers for each car and was surprised to see the results. The website shows alarming photos of the car before the dealer reconditioned it. The photos clearly show water had gone into the cabin and reached the fuse box in the footwell on the passenger side. After seeing these photos, I asked the dealer to send me a photo of the fuse box in the passenger wheel well. NO RESPONSE. I wanted to see how well they cleaned up a key component on a flooded car. I wanted to do a before and after comparison. I guess they were too busy to send me one photo of a car I would have spent $80k on. After doing the research and reading other reviews on this platform I decided I will never buy a car that has a recorded accident or any flaw with the title, from any source ever. It just isn't worth the risk. It's astonishing they are selling cars for well over $100k that have been flooded. I was able to find the truth simply by doing a 30 minute search. The same truth I am sure they have as well. If I can find it why wouldn't they do their own due diligence before making their investment. And if they are so proud of their work why don't they show you the before and after photos so you feel secure in your purchase? Thank god I didn't buy anything from them. Proceed with caution and do your own research on the cars they sell. Ask questions and demand the right answers, or proceed at your own risk. I have uploaded a few photos of the car they say didn't receive any water infiltration into the cabin of the car. Notice the parts all over the ground, the carpet pulled away from the floor, and the residue from the water damage on the fuse box. Not cool. read more

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Bought my son a nice car here. I believe they were transparent with the salvage/repair process. We found a good car in great condition with low miles. We will be back to buy our next car here. Price was right and the process was easy. read more

This is my experience with this dealership. I found out they lie about the reason the vehicle was salvaged, they cannot provide documentation on the 'intense reconditioning' they perform, and they fail to follow NC laws when selling vehicles. I have all documentation to support any and all claims made by me. Here is my story: I asked if the vehicle was available. They responded Oct 11: Yes it is still available but won't be at our location until tomorrow - It will pass an inspection and has no issues but as disclosed in the listing it is being sold with a branded now Rebuilt title due to being included in a larger property damage claim for water damage. *I was just able to get ahold of the previous owner of the vehicle on Jan 16th. The vehicle was submerged in 4ft of water! She supplied me with pictures showing the water line and told me details. Southeast Auto's lies continued: Sorry for lengthy message- This Vehicle was part of a minor Property water damage insurance claim and so will be sold with a Rebuilt title. The car was included in the claim but it was not found to have any damage. Due it being on the property at the time of claim, the car was included and branded the same way. This vehicle was not found to actually be damaged by our expert team of reconditioning technicians. This unit had the full interior removed, the seats, carpeting and entire console removed, it was fully checked from top to bottom for any water damage - none was located. We have also changed all the fluids as a precaution and again found no signs of any contamination. The car looks and drives great with absolutely no issues. We have specialized in Rebuilt title vehicles like this for over 17 years and sold thousands of them, the car can be registered, get full coverage insurance and can also be financed. Oct 13: The Tahoe still in not here though, it is having a recall done and just taking longer than thought *Vehicle returned Oct 19th after "getting a recall taken care of". ..which is impossible! The vehicle still has an outstanding recall on it and Factory dealerships do not perform them (for free) on salvaged vehicles. I asked: Do you have the paperwork you just got from the dealership and any from when you did the reconditioning? we are waiting for them to email it. when it comes from dealer to dealer its different I never heard back from them in regards to the recalls being done, reconditioning they claimed to do, nothing! I did hear from them Nov 12 when the DMV was unable to process my title paperwork because they sold me a vehicle that wasn't inspected! Illegal in NC by the way! I took my vehicle, which I had for almost a month now, to get inspected. It wouldn't pass because of the tires. They did end up putting new tires on it after somewhat of a hassle. They had to pick the vehicle up and keep it overnight to do so, then get it inspected. It should be noted that they did also supply me with the front brakes/rotors to put on myself. So that was appreciated. They fixed a few minor things when I purchased the vehicle. Since having the vehicle, there has been a list of things wrong. I brought it to their attention but of course nothing was done. I understand it's a used, salvaged vehicle, but their direct lies are unnecessary. Having spoken with the previous owner to which the vehicle was deemed a total loss to, she told me the truth. She is even mailing me the spare key she still had! List of Repairs: Pass Seat belt had to be replaced, front parking sensors, both rear axel seals are leaking, rear brakes and rotors had to be replaced from seal leak, pass heated seat is on 24/7 even with the car off!, pass vent seat does not work, memory seats don't work, A/C quit working, pass. folding mirror will not fold, shifting somewhat hard now. Shocks/struts are starting to be noisy. I'm sure there are more things, however I'm sure you get the idea. I wish them well in their business endeavors, however I cannot give them a high rating based on my experience. I will attach the pictures supplied to me from the previous owner. read more

Southeast Auto Group - Water line showing where the vehicle was submerged. - Car Dealers Near Me - Mooresville, North Carolina

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bought a car from them in december, the dashboard lights kept comming on . i called them and they had every excuse in the book .then after 500 miles the car caught on fire. insurance would not cover because the car was in a flood previosly and they installed cheap parts incorrectly . they would not give me the time of day when i called. hope they rot in hell i had to buy another car and still to this day 5 months later i still dont have the car and the bills are over 10 grand. warning do not buy a car from them... you have been warned read more

I've bought three cars from these guys and plan to buy more! The vehicles are spotless and in A1 condition

Love love my 2018 Audi A5 convertible I bought from SE last December. Drives like a gem and the weather is now warming up for top down! Ben and Max were good on their word and promptly took care of my blue tooth speaker - car is in showroom condition at 12k miles. read more

I've bought 5 cars from these guys. They specialize in rebuilt titles (water damaged cars) that havent been 'truly' flooded, so there is always an element of risk. For me however, I havent had an issue with any of the cars I purchased and I would much rather get a lot more car for the money by getting a rebuilt title than going to a main dealership. The owners are honest about their vehicles and good guys, I highly recommend them if you want more bang for your buck. read more

I purchased this car from these guys; http://www.ebay.com/itm/2004-Ford-Mustang-SVT-Cobra-/172050351585?_trksid=p2047675.l2557&ssPageName=STRK%3AMEBIDX%3AIT&nma=true&si=a9XJPb07A3upveaYn7%252FUaEVMPBI%253D&orig_cvip=true&rt=nc "2004 FORD MUSTANG SVT COBRA, SILVER/BLK,80K MI NO MODS,NEW TOP & TIRES,LIKE NEW" - Listing stated that the car was "EXTREMELY WELL MAINTAINED!", "EVERYTHING WORKS AS NEW!", "EXTREMELY WELL CARED FOR, DEFINATELY SOMEONES GARAGE QUEEN! Looks good right? So much you can't see in pictures... When the car arrived upon inspection; -Both drive belts were worn and frayed -IRS bushings were completely worn -Rear pinion was leaking badly -Oil filter housing was leaking badly -Rear differential cover was leaking badly -Driver side tie rod was loose and without cotter pins -Rack boot was loose with no clamps -Driver side ball joint had no cotter pin or grease fitting -The rear bumper cover riddled with spider-cracks, front bumper, hood, and passenger fender had all been obviously cheaply refinished. All this translated into a car that needed paint, terrible drive-ability and an god awful "Thunk!" like the rear end was going to fall out every time you shifted. It was nothing like the listing implied. When I contacted them, all I got was excuses and BS. Finally they told me I should send the car back to them so they could have their mechanic take a look at it, decide what he thought it needed, and then they would cover the labor - but not the parts. Yeah right.... And to top it off; When I left the appropriate feedback on eBay - magically the next day there were two glowing positive feedbacks from new eBayers that were obviously ...FAKE! Take a look; http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=gonepostal1540&&_trksid=p2047675.l2560&rt=nc&iid=172050351585&sspagename=VIP%3Afeedback&ftab=FeedbackAsSeller STAY AWAY FROM THESE GUYS! THEY'RE DISHONEST! read more

Do your research for any car when you're car buying. This place is no different. They buy quality branded titles and are up front about everything with the car. I recently bought a 2017 WRX with a branded title and it was the easiest car buying experience I've ever had. Ben and Max were upmost professional and are true enthusiast. If you are too concerned of resell value, don't come here. Obviously. Branded titles can be difficult to get a loan for BUT it's not impossible. Make sure your credit is up to par if youre looking for a fun toy to be proud of that WILL last and has ZERO issues with. It's not their fault if you dont qualify for a loan. Also, this is my second experience with them. I was referred to by them my friend who purchased a Nissan Altima 2 years ago who has put well over 30+k miles on it with no issues at all. Again. if youre looking for a great car buying experience, these guys are amazing. Again, come in there with the knowledge of the dealership. If you can't afford a car, dont come in there and try to haggle them. Youre already getting an amazing deal on a quality car which the only issue is the branded title- NOT the car itself. read more

I have been through two car buying experiences with these guys. Honestly the best car buying experience I have been through. I bought a 2015 Altima with 20k miles for 12 grand. I also took a buddy who purchased a Subaru WRX. Both were branded titles. Both cars you wouldn't be able to tell. The two salesmen I worked with are knowledgeable, and straight shooters. No haggling, just good prices. If anybody asks me for help with buying a car, I'm going to take them straight here. The feeling of being treated by a salemen who cares instead of one that just wants you to buy something is a good feeling when purchasing a vehicle. read more

Better overall experience than most new car dealers, and great commitment to customer satisfaction! Have purchased 4 vehicles from SE and any issue has been resolved to my satisfaction. They are my go to any time I'm in the market for a vehicle. read more

I have purchased 3 cars from SE Auto Group. A '13 Jeep Wrangler, a '14 Subaru, and a '15 BMW. I am completely satisfied with all three vehicles and feel like I got a good deal on each. Max and His crew have always been professional and courteous. I have referred this place to many of my Friends and wish them continued success. I'm sure I'll be a returning customer in the future. read more

This is a family run used car dealership with an excellent selection of cars. The owners are very knowledgeble, friendly and responsive. Cars are well priced. Ben and his dad, Lee, made the car buying experience fun and easy. I highly reacommend this dealership. read more

I purchase a 2014 CTS V SPORT PREMIUM SEDAN with close to 22k miles for $33,950.00 ..I dealt with Devin..I called when I saw the beautiful car I told him if everything is correct on the paperwork/sticker in the window I will fly down from NJ to buy the car straight up..we had good communication from start to almost end I wrote the check 4 the whole amount and that's when the communication got weak...I had to send a angry email for him to explain what the deal was..he responded and I wasnt happy with the response I waited days later b4 we got back to business, they jerked me with the shipping fees told me one thing and then when the guy bought me the car the price was higher I called Devin and he gives me some oh it was a mix up on his behalf he so sorry and this and that I paid it even though it was the dealers miscommunication and yes I was pissed being as though it was out of state registration i went thru 2 temp tags, they had to mail the second before I received the title now I knew this was not gonna be my everyday car so I kept it covered and in my garage..about a month later the daytime running lights when out..being as it was under warranty I wasnt too upset i took it to the dealer and the dealer tells me I should get a extended warranty cause the warranty is bout to expire..the sticker said warranty is good for 60,000 miles or 2/20/20 but the dealer told me 2/20/18..and I sent them a email and no respond, phone call I get the run around so if I dont get answers in the next week or so I'll be taking a trip to NC...its a very beautiful car but I think I should be treated as a good customer i got only one key, and that's semi damaged gas tank was empty it even cut off on me when I went for a test drive cause of no gas I think I was the easiest and fastest hassless customer I mean he got a car sold in just some hours if u want to get technical it was easy 4 him read more

I'm glad I didn't read just the negative reviews as there are usually 2 sides to every story. I went to this dealership today and it was the best dealership experience I've EVER had. These guys are super friendly, knowledgeable and trustworthy. They have a really nice selection of higher end cars... I felt like a kid in a candy shop! Their prices are very competitive as well. read more

I purchased a car online from Southeast Auto Group. It arrived infested with ants and the paint had hundreds of gravel chips. I had been lied to. I had been gouged. I purchased a relatively low mileage Toyota Solara convertible from Southeast Auto Group. Based on our telephone conversation I sent an email asking for photos of paint damage to the hood. The response I received was "they were too small to photograph." We agreed on a price, I had a third party company inspect the car and they said it was in good mechanical condition. When the car was delivered by the transport company a week or so later, the driver's pick-up inspection report noted numerous chips to the paint on the hood. From 5 feet away the paint looks fine. Get closer and the chips stand out like beacons. I had asked specifically about paint damage to the hood and I was point blank lied to. And the first time I drove the car and touched the Navigation screen, ants swarmed out from behind the bezel! ANTS! When I put down the convertible top and secured the cover, ants crawled up my arm! ANTS! I considered bug bombing the car but really didn't want to do that. I decided to try ant baits and poisons first. This eventually worked after several weeks, although I did have to remove the center console so I could get poison behind the Navigation unit. I asked Southeast Auto Group to pay to repaint the hood because that had the worst damage. They refused. I tried to work this out through the BBB first, and contrary to what Southeast Auto Group said in response to my BBB complaint, they never offered to take back the car. If they had, I would have accepted. Do not trust what anyone at Southeast Auto Group tells you. read more

We bought a Toyota Avalon Limited in December, 2014 which was disclosed to us had minimal damage of a "hole" in the hood. The car always made some noise but we never had it checked out until recently. Now, after taking to an Auto body, apparently the car had been in a major accident unbeknown to us. Our body shop owner stated he had never seen such a poor repair job Now we know why the price was too too good to be true. Buyer Beware. And after going to the dealership today to discuss trade, and able to see the current Carfax , the carfax is not accurate at all. read more

I was interested in a car they had for sale. I'm in San Diego, so I paid $150 to have the car inspected prior to purchase. The dealer would not let the inspector road test the car. This is highly unethical and the car was not as it was represented. I would not do business with them and I warn anyone who is thinking of buying a car-WALK AWAY!!! read more

Was interested in a 2012 Dodge Challenger that had 32,000 listed, spoke to Lee whom was friendly. There was no Carfax listed on Southeast Auto Group web page so I asked for one. Carfax was received. Carfax was a copy of the original Carfax report that I got. It listed only alittle over 16,000 with a 2014 year date from the Auction where the car was purchased by the dealer. I contacted Lee and informed him that the correct miles was not listed on the carfax that his office had sent me. He said that he had the last page and would send it to me with the correct milege. Once I did get the last page it did reflect correct milege but you have to wonder why I didn't get it the first time. I had mentioned to Lee that I had done some research with Auto Check and that it reflected 19 maint entries that was not listed on the Carfax report he sent to me. He stated (quote, unquote) that there was a maint contract purchased while it was in auction and that they don't usually list the milege and or maint performed on it. I went ahead and purchased the Auto Check Report on this car ($25.00) and the following major discrepencies were discovered. 1: title and problem check, 2: Veh used and event check. On 12/18/2015 while at Auto Auction it was announced as Unibody Damage and also that the vehicle was announced as Fleet/Lease. Now do not take me the wrong way, I do not place blame on anyone at Southeast Auto Group for the above descrepencies on this car, but you have to ask yourself this: Was anyone aware of the major issues with this car?, after all Southeast Auto Group was there at the same auction and purchased the car. Lee was correct about the folks who handle the maint contract, they do not list any maint performed on a car whatsoever, why I do not know. I just wanted this information published to prospective buyers to do their research on a vehicle that is being sold at a reduced price thats too good to be true. Here again not placing any blame or derogatory information on Southeast Auto Group. You do the math. read more

I drove from Atlanta to check out an Acura MDX (2010) listed at about 25K miles and for around $29950. Lee had told me that the only issue with the car was that there was some paint on the back left panel. He was right about that but the whole car was re painted. You could tell because there was paint on areas that shouldn't have it. For instance the driver door had it's vin label completely painted over. On top of that Lee specifically said that all the panels had the original vin label and the two front quarter panels had their vin stickers missing. They should have been on top once we opened the hood but it wasn't there. The front passenger door didn't close properly and there were also panels that were mis aligned. There was clearly some damage with the care and yet the Car Fax and Auto Check were clean however it was very clear the entire car had been painted and I was specifically told that it was not. I looked at another couple of cars and it appeared that those cars also had been painted and so all this information put together seems to make this car dealership a little questionable. read more

I worked with Lee over the phone and bought the car without seeing it in person. When it arrived, there was a detail about the car that was not as advertised. I called Lee and gave him the estimate for how much it would cost to fix the issue. He was apologetic about the issue and sent me the check to have the local dealer get it fixed. It was an honest mistake and was in no way Lee or the dealership doing it on purpose. Overall, they were great working with and never made me feel pressured. I would buy from them again. read more

I have bought several cars from Southeast Auto Group and will buy from them again when I need my next car. Their prices are the best values in the area and the cars have always been as advertised. read more

This was my first purchase with Southeast Auto Group and I was pleased with their courteous service, and the price was a very fair comparable to other sellers for the same vehicle model. I've only had one experience with them regarding service and again my experience was very good customer service. Everyone there has provided very good service. read more

I purchased a car from them through e bay. My husband and I drove 4 1/2 hours to get there. Upon arrival we immediately noticed a large dent in the drivers side door. This was not visible in the pictures. The salesman said it was visible in the e bay pictures. I pulled the e bay pictures up on my phone. He agreed the damaged was not visible in the pictures. His boss told me they locked the keys in the car and an insurance adjuster broke the window to get in. Bull. A locksmith only charges 30 to 60 dollars to unlock a car. We drove the car for 5 minutes. After three minutes the AC died. The car only had 14000 miles. Be very careful when doing business with these people. I would suggest having a dealer of the make of vehicle you are considering do a thorough inspection before purchasing. read more

Very similar experience to Cody Draper review-2months ago. Lee, Ben and Max are very friendly people. HOWEVER, when there is a problem with the vehicle they want to blame someone else. We purchased a flood title 2015 F350 for almost $40,000 which they advised had never had any water in the engine and emailed us advising that the vehicle was pristine. We purchased believing what they had said. That was Dec 2015, however in Mar 2016 it requires a complete new fuel system quoted at $12,000 by Ford dealership (though they agreed to do for $9,600). They found extensive evidence of rust in the system that they advised would have been from the flood damage. They tested the fuel we have on board now as Lee from Sth East Auto blames the fuel we got, however, it is free from contaminates. I had correspondence with them and was told by Max that they would help us to get it repaired, however, when Ford confirmed that the rust was old amd was throughout the entire fuel system I received an email from them and was told it was Fords problem and they wished us luck but would not help. We contacted the BBB who advised us they have had 4 previous complaints against Sth East Auto group and as Sth East Auto group are not a BBB member they suggested we contact the North Carolina Department of Justice which we have and have now lodged a complaint. Again, these are nice guys, however, this is our experience and we would recommend to anyone considering buying a vehicle from them to be aware of what problems you may encounter down the track if there is an issue. Had we been told that the vehicle fuel system had been contaminated by the flood, then we would never have purchased the vehicle Very similar experience to Cody Draper review-2months ago. Lee, Ben and Max are very friendly people. HOWEVER, when there is a problem with the vehicle they want to blame someone else. We purchased a flood title 2015 F350 for almost $40,000 which they advised had never had any water in the engine and emailed us advising that the vehicle was pristine. We purchased believing what they had said. That was Dec 2015, however in Mar 2016 it requires a complete new fuel system quoted at $12,000 by Ford dealership (though they agreed to do for $9,600). They found extensive evidence of rust in the system that they advised would have been from the flood damage. They tested the fuel we have on board now as Lee from Sth East Auto blames the fuel we got, however, it is free from contaminates. I had correspondence with them and was told by Max that they would help us to get it repaired, however, when Ford confirmed that the rust was old amd was throughout the entire fuel system I received an email from them and was told it was Fords problem and they wished us luck but would not help. We contacted the BBB who advised us they have had 4 previous complaints against Sth East Auto group and as Sth East Auto group are not a BBB member they suggested we contact the North Carolina Department of Justice which we have and have now lodged a complaint. Again, these are nice guys, however, this is our experience and we would recommend to anyone considering buying a vehicle from them to be aware of what problems you may encounter down the track if there is an issue. Had we been told that the vehicle fuel system had been contaminated by the flood, then we would never have purchased the vehicle read more

Bought a car from them to have it shipped to CA and at first everything was fine. I was in contact with Lee's son Mike or something like that ( i forgot the name) I have never met a more rude person in my entire life! Told him i needed the sale agreement and the paperwork for the bank to get him his money, he took 3 days just to email a document and each time i called i was lied to and told they had already sent it. Getting the car shipped was a whole other nightmare... They never keep you informed of anything and just wait until you have to call them and give em a kick in the *** just to get some kind of answer and most likely be disappointed with it because once they get their money the don't give a sh*t about you or what you want to know. i wish i could give negative stars on this thing but sadly I can't. Definitely wouldn't deal with them again just to avoid the headache and hassle because it isn't worth it. Haven't gotten my car yet but nervously waiting after i read these reviews. But as soon as you call and if you hear someone that sounds like Aziz Ansari, just hang up and look elsewhere. BEWARE read more