I've been incredibly pleased with the work that Ryan and the crew have done at Redi Imports. They…read moreare always patient, friendly, and honest... and do great work! I am particularly thankful for Ryan's ability to break down the mechanical issues your car is having into terms that you'll understand.

After my first review, the Owner, Ryan Lynch, started texting harassing me, insulting me,…read morethreatening me, my family, home, and workplace over one bad review... to the point that I had to contact the police for my own safety. Look at the low rating google review responses on this and the other Redi Imports locations for more examples for how this owner treats his customers. The technician felt the need to find and turn on my auxiliary light bar, and leave it on until I picked up the truck, max my climate control, when I had asked for diagnostic on a low speed suspension noise while turning. When I confronted them about the lights, they were completely unaccountable and dismissive. They also didn't do the state inspection that I had asked for in my online appointment, confirmed with the secretary, and which had clearly just expired. Will not be returning. Completely rude and unprofessional.

Tim and the rest of the Elmgrove Auto team are wonderful. They are trustworthy, reliable, and…read morefriendly. We have been satisfied with all maintenance and repairs they have done for us. We will continue to use their services for our own vehicles and recommend them to others.

Had a great experience today at Elmgrove Auto. Tim, the owner was honest and transparent and gave…read moreme a fair price on replacing my Acura's breaks. Plus the job was done a day earlier than expected. If you have had bad experiences elsewhere, give this place a try. You won't be disappointed! I'll definitely be back. Elaine Gates, NY

Sam is extremely knowledgeable, experienced, and ethical. I'm so thankful he was the first person…read moreI met after moving to Rochester. He provides such comprehensive service at such a good price. When I see NC on my receipt, he will explain that it is not right to charge for that item since he was already in there anyway. I know from many years of experience, that would not be the case elsewhere. During an oil change on my daughter's car, Sam saw a pipe problem causing carbon monoxide to fill the cabin. His thorough and attentive work was just in time as she was just about to leave on a trip. I can't thank him enough for his care, advice, and kindness. Sam and Arline are truly good people!

Sam & Arlene have been my go mechanic for Over 30…read moreyears.Honest & thorough car repairs .

I needed a car inspection done and normally I would just go to the dealership but they were beyond…read morebacked up.. a month out. I started calling around to local places... everyone else were either booked out for the next few week, sticker machines not working or some other issue. I'm called Total car care and they were great. Not only did they have me come in right away they fit me right in. Took less than an hour and John was so professional and friendly. Amazing local shop that I highly recommend!

I cannot recommend this business highly enough. If you're looking for people who have the…read moreprofessionalism and ethics of old skool business owners this is it! They were able to get my car in the same day I called And finished it same day. No run around. No inflated charges. just great service at great prices!

Honest, high quality auto care. Conservative in their recommendations. Been a customer for over 35…read moreyears. Three family cars maintained beyond expectations. Very fair pricing. Bob K

Dont ever go here for a engine light on....went this pass monday to have them check it out...He…read morecalls later that afternoon ''DONE'' he says. and a Bill of $600.00.... r u f...kin kidding me. He says his mechanic said it was the purge adaptor-they replaced it. Took the car home. That next day Tuesday less than 24 hours the f...in light comes on again!!!...Are u kidding me!!!!...I called him pissed off and he says bring it in fri. ...there at 8 in the morning.. Car there for 5-6 hours -- picked it up and this Baris Garage had the balls to charge me another 200 bucks...and iam have my fingers crossed its fixed right from this Crooked Business ......Stay Away All!!! ....BBB is next!!!

This is the ONLY place we take our cars to be serviced…read more Quick, friendly, inexpensive and wonderful people!

I went to Schoen Auto today for the first time. It was only for a car inspection, but I feel this…read morewill be my go-to garage from now on. Unlike other garages, there were no fear tactics used to try to tell me I need new tires, or brakes, or whatever. Every interaction that I've had with them so far - phone and in person - has been professional and respectful. While waiting for my car, I listened to the interactions with other customers. I have honestly never heard auto service people speak as kindly and thoughtfully to customers. Also like other independent garages, there is an actual waiting area, with multiple tables, chairs, a window that allows you to look into the garage, a maintained bathroom, and a selection of Keurig coffees. Disregard the couple of bad reviews that have been submitted. Customers can be jerks and there are some people that are never satisfied. It seems that Schoen Auto's genuine philosophy is to do what is necessary to make things right with those rare unsatisfied customers. I hope this garage is around for a long, long time and remains under the same ownership.

Rude and indifferent attitude toward issue I called about. Would never trust anyone to service my…read morevehicle with such an attitude.

If you have a transmission issue, go to Redline for review. Honest and knowledgable, the folks at…read moreRedline fixed my vehicle and did so by letting me know all of the scenarios that I could have been facing. Very happy with the quality and value presented.

I brought my car in to have my check engine turned off and have my inspection done. Both problems…read morewere unresolved and my car was in worse condition then it was before I brought it too them. The service I received was far from okay and they were very rude to me. I then brought my car to a different mechanic who has worked on my car before, he said that the connection tube was completely mangled and GLUED TOGETHER. Overall this place shouldn't be working with cars!

Amazing service! Came here again today with a flat tire and got moved in and out quickly. Great…read moreprice and one stop shop as always. My parents live down the road and there's no better mechanic in the area. Honest, great prices, great service. Not much else to ask for.