It's seems that customer service and great care has fallen over the cliff the past few years, and therefore I am saying that this Perkins Location should be the role model and teaching establishment on how to do customer service right! From walking in, with the manager holding the door open and treating us with a smile, the hostess, who was sweeping, immediately greeted us and walked to the hostess counter to get menus. She asked if we prefer a table or a booth, sat us at a cozy North near the back, and said our server will be with us shortly. Our server was just as pleasant and friendly. (You can tell when people like where they work by how they treat their customers) our food was delivered in good time, fresh and hot, with attentive check-ins from our server. The manager even stopped by to see how our experience was going thus far. The entire restaurant was very clean. As we were leaving, the hostess was dusting the railing that divides the front entrance to the dining area. We were thanked for coming in. We had a very pleasant dining experience with great food! read more

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I came here with a business client for a meeting over a meal. The service was friendly and the overall ambiance is what you would expect from a Perkins. I enjoyed my meal here. If you are looking for a Perkins here in Germantown, Tennessee, here is a great choice. read more

Met a friend for breakfast New Year's Day. Crowded at 11:00 am but we only waited for 20 minutes. Ordered my standard which is potato pancakes with turkey sausage links. I scored since it was on the 55 plus menu. The pancakes were tasty with the sour cream and applesauce. I forgot how good the potato pancakes were at Perkins. My friend ordered the tremendous 12 and had to take a large portion home since it was so much food. Our server was excellent. He was very attentive and brought us coffee when we needed a refill. He was super nice and friendly. He did not rush us and let us know if we could stay longer if we needed to. Place was busy, clean and well organized. The bakery case was filled with a lot of yummy goodness. I will return for more breakfast entrees. read more

I frequent this location often. This location is by far my fav and the best! They people that work here are always nice, friendly, and upbeat. Let me tell you about the food. They food is always hot and fresh. Shout out to the cooks here because the always on point. If you like biscuits try them grilled. This is the only location that I know of in Memphis that grill the biscuits if you ask. Shout out to Boosie who recommend me to try them grilled and I have been doing it every since. Everything here has been good for the most part. I love their chocolate chip cookies and if you like pumpkin try they pumpkin mammoth muffins (seasonal). I will continue to come back here. The employees really make this place rock! read more

Perkins Restaurant & Bakery - Grilled biscuits - Bakeries Near Me - Germantown, Tennessee

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Perkins on Germantown Parkway consistently delivers the best food, the best breakfast, and the best service. The welcoming atmosphere and delicious food, including the delectable desserts, make every visit a delightful experience. read more

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5-11-26 We are regular customers. We were here for breakfast. The food is always hot and consistent. The customer services was excellent. The employees are always friendly. I highly recommend this location. Those other breakfast places are big joke. read more

Perkins has good food and fast service. I think we will become regular customers. We went for breakfast. The eggs were done right and the pancakes fluffy. We'll be back! read more

this place looks like it's never been washed. there were bugs on my table. ew ew ew! the utensils r dirty and the table is poorly cleaned read more

Perkins Restaurant & Bakery - i found that between the wall and the seat - Bakeries Near Me - Germantown, Tennessee

Good food good service good prices prompt warm tasty good location nothing else to say

Me and my dad have been coming here on Saturdays. Saturdays definitely feels like "the regulars" kind of day, but without feeling alienated. The restaurant is clean and there are several windows for good lighting, and the restrooms are also clean. The menu accommodates multiple dietary preferences, and also has a menu for seniors 55+. Pricing is reasonable and portions are good, so you can have a nice breakfast without breaking the bank. Surprisingly, the wait is never long. The staff is friendly and the service efficient, and I like that the manager exudes that same friendliness. He is very involved with his staff, checking in to see what's needed, and getting to know his customers. Perkins accepts both cash and card. The bill is given to you at the table but you take the bill and pay at the front counter. It's a place you can bring the kids, your parents, a friend, or just yourself. read more

Love this restaurant! Great food and fantastic service. The atmosphere is always great and the staff is super friendly.

I ordered breakfast and got the steak and eggs the steak tasted like like it was cooked in nothing but salt it was overpowering I couldn't swallow it the ketchup packets were stuck together with sum type of food on it has browns were overcooked very hard this is the worst experience ever and I paid almost $30bucks for this when I say I'm mad I'm very mad I will not be ordering from this place ever again!!! read more

Visiting our family in Germantown and wanted a good cup of coffee and something light to eat. The food was cooked fresh. Greeting was warm and friendly from the person at the counter. We stopped by an hour before they closed and they were so pleasant in welcoming us. The place was clean. Our wait staff Dedria was excellent and we didn't feel rushed. She definitely got an extra tip. read more

*Food- Always fast, hot, and fresh! I love the hashbrowns and the French toast! *Service- Attentive and nice. Very quick and got us all our food and condiments. *Ambiance- Lively and welcoming. Smells amazing and I love the decor. read more

Friendly staff and clean! Delicious food. My steak was made exactly how I wanted it and the garlic butter added tremendous flavor. The pancakes were nice and fluffy. The omelette was well made and the bell peppers, onions, and mushrooms weren't overcooked which was an amazing compliment to the meat inside. And of course the breakfast potatoes and hash browns were chef kiss! read more

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Service is adequate, place is clean and Breakfast is very good and Plenty. If you arrive early the muffins, etc. Are delicious - especially the blueberry, even at night‼ For a casual breakfast, lunch, Or dinner you will leave full and content with all the comfort foods. read more

It was a very good day. Did church first (Life Church Houston Levee) then was treated to this brunch after. Ambience was great. Server & service was on point. And food was right on time. No complaints. It had been awhile since I dined here, but I'll be back. Thank you. read more

Perkins Restaurant & Bakery - One egg combo. - Bakeries Near Me - Germantown, Tennessee

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Perkins has great breakfast food. I ordered the French Toast platter. The service was good in the beginning, but as the evening continued it seemed like the waitress was annoyed. I went with a large group around 9 people. The atmosphere was fine, but it was cold. I will come back, because the food is good. The service is just hit or miss. read more

Perkins Restaurant & Bakery - French toast platter - Bakeries Near Me - Germantown, Tennessee

Extraordinary good breakfast fast! Ok, it's time to eat. Breakfast is my favorite kind of food to eat. Waffle and bacon yey! This is like Easter breakfast or Mother's day breakfast very special and done right the first time. Family friendly and I think it's nice to take ya mate to for date night. Hot eggs with hash browns and toast. Fresh apple juice. French toast and orange juice. They gonna welcome you in so just be ready to eat. I'll see you because I love to eat here! read more

Ordered an omelet and hamburger from the over 55 menu. The omelet came with a muffin - cranberry/orange - Very good. The burger came with fries. $27, with 2 drinks, not bad. The restaurant was pretty full as it was a weekday lunch, but we were seated within minutes, and the service was very good. We had a waitress who was one of those who could remember your order without writing anything down. I'm always impressed with that. It's just a Perkins so forget about ambience. Just a decent place to go for lunch. read more

The food was pretty good! We tried something different. The service was superb, and the atmosphere was family-friendly read more

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If you're looking for an alternative to mid-evening eating, and are tired of Huey's and The Half Shell, I suppose that this will do. Don't expect anything phenomenal, though. My companion and I found the service to be subpar, and had to request refills of our drinks every. single. time. Both of our meals were overcooked. The steak on my steak and pepper skillet meal was somewhat charred. Definitely not cooked medium, as per the initial query from the server when he took my order. My companion's croissant breakfast was also browned almost to the point of blackness, but not quite. Next time, instead of this particular Perkins, it will be The Half Shell. read more

Been to this location many times, for both breakfast and dinner, and it's pretty consistently good. Food is hot, reasonably priced, and cooked to order. Service is great. Very efficient. One of my biggest pet peeves when dining out is servers not coming back around to check on their tables to see if anything is needed or if everything is ok -- but that is never a problem here! I always feel like I'm taken care of, and we generally tip above and beyond for that. The wait staff is friendly and the general manager is also very nice and polite. Love our neighborhood Perkins! read more

It was quite clean and fast service but the sweat tea tasted like water but overall it was okay just step up your game

I'm vegan and love eating out with my friends but there were limited options. I ordered the veggie plate no butter on the broccoli and sautéed spinach but they had ham so I had an extra order of broccoli. I also had the homestyle potatoes so good. I'd suggest more vegan options read more

Perkins Restaurant & Bakery - Perkins sanitizer station - Bakeries Near Me - Germantown, Tennessee

Excellent service, food and managers. I have been here a couple of times now and the service is 5 star. Highly recommended

We wanted to eat and needed a location that could provide options for a vegan in our party. Upon arrival, I was able to check in. I was added to waitlist and received text for table link. Since there was a 45min wait we sat in the car. However, the time went pretty quickly. Social distancing was enforced. There was numerous postings regarding the strawberry fresh-tival items. I decided to order a meal from that selection. I chose the Strawberry buttermilk pancake platter with bacon and a side of grits. The pancakes were fluffy and the strawberry and whipped topping fresh.. Everything was delicious. The meal was very reasonably priced. read more

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Food was great. Restaurant was clean. Good ambiance. Host and hostess service excellent. Wait staff Service was excellent. Jason was my sever and he was on point! Coffee was hot and so good I didn't need cream or sugar. Pure Ethanol! The French toast and crisp bacon was cooked to perfection. All I needed was more time in my schedule to sit back and relax. Definitely A+++ read more

Order was delivered to The wrong house, however, once we got our order everything was perfectly delicious!! Thank U!! read more

The best service you will get in the Memphis area. The whole experience makes you feel like you are in a fine dining restaurant. The food is always perfect. Hot and fresh. The atmosphere is welcoming and pleasant. The management has done a great job training this staff. Keep up the amazing work. read more

They were on the ball tonight everything was perfect. Love our waitress. The store was clean. read more

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Good food and outstanding service! I've never eaten at a Perkins before but I'll be back!

I went to Perkins for a late breakfast during a weekday and had a great experience. My husband and I were greeted promptly upon entry and our server came by right away. I was pleased by the options to add muffins to meals and later partook. I selected the California Avocado Benedict, which came with hash browns and fruit. It was so very filling, since I actually had been fasting. The eggs were cooked just right and there was the perfect portion of avocado and béarnaise sauce. The hash was cooked just right and not greasy. Also the meal was served with the right amount of fruit. I got a mammoth apple pie muffin to go. It made for a great snack later. You can count on this location for a great experience. I'll come back sooner than the last time. read more

Perkins Restaurant & Bakery - California Avocado Benedict - Bakeries Near Me - Germantown, Tennessee

This Perkins is exactly what you think it is - familiar, a little busy, food is okay, waitstaff friendly, coffee cups full. I came in to this location for my last meal in Memphis. Seated at an oddly located table floating in one arm of the dining area, the full bustle of the doorway and hustle of our friendly waitress was apparent. That being said, breakfast: who doesn't love it?! It's pretty hard to mess up eggs, bacon (though I ordered sausages!), and waffles, which were all great. The breakfast skillet, however, left something to be desired. It was a bit dry, very much like eggs plopped down onto homefries. The true saving grace of this place is that we unexpectedly came on free pie day! Woohoooo! Gotta love free pie. TY Perkins. read more

A friend and I visited the Germantown location on July 13 2023, mid morning. As busy as this restaurant was , we were quickly taken to our table by a cheerful person. Our waiter, Immanuel, quickly arrived and got our coffee order. He was very pleasant and courteous. The food came quickly, everything was hot and delicious, especially the Boston cream pancakes! Because of the combined busyness of the restaurant , cheerfulness of the employees, and the delivery of the food, it's hands down the best service I've had in a couple years! and I will be go back soon! read more

This restaurant is amazing and it is located in a great area. We always receive excellent service when we visit this location. The food is always hot, and the plate presentation is spot on. They also play great selection of music to make your visit more pleasant. Keep up the Excellent work! read more

The best pancakes in town! I always enjoy a Perkins Restaurant breakfast! The egg white omelette is fantastic! My favorite place for breakfast! read more

My husband and I want to shout out Randy and all of the excellent staff at Perkins on Germantown Parkwayband Wolf River. This restaurant is always clean, well organized with a wonder group of people who are Professional, kind, and friendly from the host/hostess to the server and bussers, cooks and management. The food is always delicious , especially breakfast! Mr . & Mrs. Lindsey read more

This was a very good Perkins. Perkins is one of those very good breakfast chains where when you are away for work you know what you are going to get. I had an omelette with a side of sausage and plenty of coffee. It was very good and filled me up to start the day. The service was very good and everyone was very friendly. One thing about the South is that the people are very friendly especially to visitors. The bottom line is any Perkins is a good choice for breakfast when you are traveling and want a good reliable breakfast. read more

This is possibly the restaurant in Memphis with the best, most polite people! From the service to the customers, everyone was so kind, happy, upbeat and polite! read more