The installation was very good however developed a problem after several months. It would appear…read morethey didn't leave enough gap on the edges for expansion of the laminate. I called they came out once to repair but several months later an even larger problem appeared. In the middle of covid I didn't ask anyone to come out but earlier this year I contacted Ramon. He said he would come out but not for 3 weeks due to scheduling. I gave him 6 weeks and called again. We spoke but he couldn't give me a date so see the problem. Since that time he won't answer the phone.

This is the first time I'm doing a Yelp review and it is to say how great of a job Ramon and his…read moreteam have done for our new house in Rancho. They installed vinyl luxury planks in nearly 2000 sq ft of space. Ramon was very responsive, always answered all my questions and very efficient and worked hard to meet our timeline. His crew, Juan and Michael were super nice and went above and beyond to make our place look nice. Everyone has commented on how nice the floor looks. I was worried about the base shoe installation and even that looks great. If you're looking for someone who is responsible, well priced and always great at doing floors, definitely recommend Ramon and his team!

The complete experience was great, I was looking for a sturdy bunk bed for my youngest child, I was…read morerecommended many choices until I found what I was looking for. If it's not in the physical store he makes sure to find what your looking for either way. I left happy with my choices. I'll definitely be coming back. Plenty of parking outside, this location was easy to find.

I bought two bedroom sets from Low Cost Outlet and was very happy with the price and quality…read more Delivery was smooth, and everything arrived in perfect shape. The owners were helpful and honest and went out their way to assist. I even sent my brother there, and he bought his bedroom set too. Great place for good furniture at a reasonable price.

I've been dealing with Duane in one capacity or another in the flooring business for almost 40…read moreyears. He was the manager of a shop called fair price carpets that I worked for for several years. Then when I went on my own and became licensed, we worked together on many projects. I recently needed a room in my house carpeted. I picked out the carpet. They were charging me almost $3500 for the one room mostly because it was a very plush nice Carpet that I picked. When they installed it, it had very bad carpet crush, which is caused by a role sitting at the bottom of a pile for too long. It ends up permanently crushing the nap in certain parts of the role I was informed I would have to live on it for two months and have it professionally cleaned to try and fix the role crush instead of them replacing it as soon as they discovered it was no good. The room I was having carpeted is where my mother-in-law who has recently suffered from two strokes sleeps so every time somebody came to inspect the carpet or clean the carpet or replace the carpet I would have to make arrangements for her to go spend the night somewhere else and move all the furniture out of the room, and this is not counting the canceled appointments because they would schedule appointments even though they clearly knew they wouldn't be ready. The whole ordeal took close to four months and it really seems like nobody knows what they're doing since Dwayne's son took over Duane's son is a good enough guy I've known him for years, but I really must say I miss Duane a lot! And I will not be using carpets by Duane in the future or referring people to their company from now on

I called with the slight chance I could locate the flooring I purchased 7 years ago. Gilberto was…read moreso awesome, I had my old invoice and he called the company and got right back to me and told me it was available. He gave me a great and fare price. It was shipped in a week and Gilberto kept me in the loop all the time . I have not picked it up yet but I will continue this review as I am sure this is going to be a great finish for me. I would never have received this type of service at Lowe's or Home Depot. I love doing business with private owners who I believe truly care about their customers. Also this was not even a big job, that was the other great part. He treated me as if this was a big job for them. What comfort to do business this way. Thank you Gilberto

Kurt is an awesome guy to work with and has done an excellent job taking over for his grandpa…read more They have done 2 homes for me so far and would not think of using anyone else! Over 60 years of experience and excellence!

We have been doing business with Fair Price for 25+ years. They always stand by their price and…read moreworkmanship. Their salesman & estimator Jason always gives good advice and never tries to upsell. Speaks to your best options and interests! Always recommended exactly what we need as well as what we envision for our home.

Jalisco Tiles did a perfect job upgrading our flooring and fire place!…read more Awesome price and very clean! They are the best in the IE! Antonio the owner is also a great person, he made sure we were happy! This is our second time using him to upgrade our flooring, he did a superb job in our old home and had no hesitation in using him again!

Our experience with Jalisco tile was pleasant . However, The lady in the morning is kinda rude so…read moretry and go in the afternoon and the other representative is really nice and attentive. The owner is very straight forward but he was good to work with. They installed carpet at our house and overall it came out really good. We would recommend.

Im very disappointed in these guys, we paid so much for the flooring and was told it was his most…read morepopular vinyl flooring. Trusting him we went with his words, within 6 months my sons room started to ripple I contacted Aaron, he tried blaming it on us telling us he ended up replacing the middle of the room that was falling apart. I had work done in 2022, 6 months after repair flooring started rippling again. I contacted Aaron again for him to blame us again, then he either blocked or ignored calls. Now almost 2 years after that incident, my son just had to take apart entire floor and replace it, then my daughters room did the same thing and we are replacing that room and throughout the hallway and 3rd bedroom its all rippling. You can see the floor lifting, but apparently its our fault. If you pay almost 8k for flooring I sure hope it lasts more than 4 years. Good luck

STOP LOOKING and do yourself a favor by hiring The Flooring Pros for your flooring needs! The…read moreowner, Aaron, went above and beyond to get our flooring in before Thanksgiving (we had like 2 weeks) and he worked with me to make sure I was 100% satisfied. They did our flooring and baseboards and we couldn't be happier with what we chose and the installation. GREAT WORK, AFFORDABLE, and Aaron was there every step of the way! I will definitely be hiring The Flooring Pros again when we're ready for more flooring!

We purchased and had installed carpets (Shaw) from this company twelve years ago. I've been…read moreregretting that decision now for twelve years. The guys who installed the carpet, were a father and his son. His son stayed around for 2 hours, then left. I had a discussion with the father about installation, and one time he looked at me and said: "I hate this carpet!" I don't know what sparked him to say that, but it was in a voice as if he was ten years old. He finished the installation and I tipped him $15 (although I shouldn't have). The next day or so, I looked at the carpet and noticed a gap, so I called New Horizon and let them know. The person who answered the phone seemed surprised and said he would take care of it. He sent the same person back, who was angry. I showed him the gap, and he hit the carpet several times and emphatically told me: "That's the way it's supposed to be!" Then, as he was leaving, he looked at me and said in his immature angry voice: "I HATE this carpet!" I was glad to see him leave, and never wanted to see this guy again. Because the man at New Horizon sent that same immature guy back who threatened me and did a lousy job, made me distrust the company. He should have sent a manager back. He should have sent someone who was responsible and cared about the customer to fix the job. But he did not. He was complacent.

We were very pleased with their expertise in removing our old carpet and installing new carpet…read more The carpet and pad ware very good quality. Overall a great experience. We've used this company many times over the last 20 years.

We got our back room re carpeted. Our old carpet was not damage but it was old. We got a new carpet…read morefrom Key Carpers. Armando was the guy that came to do the work. Work was done good and correct. Prices are affordable. We will recommend the place to our friends and family. Thank you Mitch.

From when I walked in until the installation of my carpet and baseboards my experience was nothing…read moreless than Top Notch! Mitch helped with advice since this was for my rental property. The carpet I chose is beautiful, durable and feels great to the touch. I chose 4" baseboards and the installers did a beautiful job! The miter cuts are precise and the caulking was done beautifully. Anyone who has had or seen caulking knows it can be sloppy or a great job! This is perfect! Thank you I couldn't be happier!