I am very upset with this company because I did not get the padding I was told and promised I would get! After the job was finished and paid for then they were honest about not using the soft memory foam pad we chose and wanted. They never mentioned they were using a different pad, not on the phone or when we went to the showroom and spoke to them in person. They assured us we would be getting the same memory foam as we had purchased before. I still do not believe that the pad, they chose to put in was a memory pad because it is as hard as a cement floor. It is like walking around in the most uncomfortable and painful shoes and you can never take them off. All I wanted was soft padding and they failed me! There is no way to rip it out and replace it at this point. We rented two storage containers and paid a moving company to take everything out of the house and put it all back. Who is going to pay for that? read more

We are very happy with Southland Carpet and Flooring! After living in our home for 25 years, it was time to upgrade and replace our old flooring. The finished product is beyond our original imagination of what it would be! The crews that did the demo of our old flooring and installation of our new luxury vinyl plank and new carpet were exceptionally talented and we couldn't be happier. Rainee, Liz, and Bryce guided us through each step of the process and made the project as simple as possible. We highly recommend Southland Carpet and Flooring to anyone who is looking for good quality flooring, expert knowledge and craftsmanship, and everything at a fair price. Thank you all very much at Southland Carpet and Flooring for your service and making our home look beautiful! We truly appreciate you and the service you offer! read more

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We had the BEST experience with Southland Carpet! Their customer service is OUTSTANDING! read more

From the beginning to the end of our carpet install by Southland Carpet was awesome! We had two other quotes and the prices were all similar, but the personal service by Liz was what made us choose them. The installation was smooth and the installers were professional and cleaned up really well after. Our carpet looks and feels amazing! read more

Five stars for Southland Carpeting and Flooring! They just finished carpet installations in two of our bedrooms and did a perfect job. They were fast (done in just four hours!), very reasonably priced, and left zero mess behind. Liz was wonderful to work with, and we will absolutely be return customers for our next project! read more

Southland Carpet - Bedroom with alcove entry. - Carpeting Near Me - Wildomar, California

We have used Southland for vinyl wood flooring downstairs and carpet both upstairs and two rooms downstairs. We only have our office left to do and will definitely be calling them. The carpet installers are amazing. Father and son. They did an amazing job including moving all the heavy furniture and put everything back the way it was. Very professional, polite and efficient. They worked tirelessly until the job was complete. I highly recommend them all. read more

Carpet was installed promptly and with no problems. Communication was excellent and I am pleased with the final results.

I do not often leave 5 stars, but I've used this company for years. While other quotes came in with plank over tile, Southland removed tile so no transition pieces needed and everything on same level. Kitchen contractor confirmed plank was a high quality product. read more

We were referred to Southland Carpet by our realtor when we purchased our home two years ago. At that time, we had luxury vinyl plank (LVP) flooring and carpet installed throughout the house. Recently, we reached out to Liz again to replace the carpet in our master bedroom and downstairs office with LVP flooring. Once again, we were extremely pleased with the service. Liz was incredibly responsive and organized, and the quoted price was very reasonable. Our installer Dan did an outstanding job--even working through a heatwave to get everything done. His attention to detail and work ethic were impressive. We highly recommend Southland Carpet for all your flooring needs. They're fantastic! read more

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I had carpet installed by Southland Carpet about five years ago and have experienced ongoing issues with the carpet lifting and not staying secured. What's even more concerning is that my mother, who also used Southland Carpet, is having the exact same problem in her home. We live in different cities--Murrieta and San Marcos--so this does not appear to be a coincidence or an isolated issue. When we contacted Southland Carpet, we were told the problem was not their responsibility. I stated that we should not be charged for an issue that appears to be related to installation and mentioned that I would be leaving a review. At that point, I was told that writing a review would be considered slander, which was both unprofessional and alarming. Do not use this company. Within a few years, your carpet may begin to lift, and when you call them for help, you may be dismissed and accused of slander instead of receiving support or accountability. read more

Absolutely amazing! I love my flooring!!! Southland has been around for a long time, we used them 15 years ago and again this time around for our vinyl flooring. I'm extremely pleased. read more

Southland Carpet - Downstairs vinyl flooring - Carpeting Near Me - Wildomar, California

We used Southland Carpets on a referral from our neighbors. The best thing we ever did. Worked with Rainy the owner. They installed all new carpet and baseboards. Dan installed the baseboards and was the nicest guy. The crew that did the carpet were great. Very clean, no messes left. I would highly recommend them. read more

Another beautiful job by Southland Carpet! New carpet and vinyl flooring! The installers came on time, and finished everything in one day! Amazing! Very happy with new flooring and the best price in town! Rainee knows the flooring business inside and out. On top of that, she is a great person! Debie H. read more

I purchased carpet and lvp flooring for my house. It's a big purchase so I had many questions and made many phone calls to them. It is a family owned business. They were always very responsive if I left a message. Everyone is very knowledgeable and helpful, and most of all, patient. They came out for a free estimate, and their estimate was spot on. Hardly any unused product. Their installers moved my furniture out and then back in when they were done. They did a beautiful job and cleaned up after themselves every step of the way. I was very happy with the whole process and the outcome. I would definitely use them again. read more

Southland Carpet - Installing lvp in the hallway all the way to the back of the house - Carpeting Near Me - Wildomar, California

Southland carpet is the BEST !! Great prices , very professional at everything they do !! I have used them many times and have never been let down! Great job girls !! read more

From when I first walked in the door until the crew left my house, I was impressed the whole time. They were very knowledgeable not hard selling and helped me pick the right Carpet at a great price. The installation crew was neat clean tidied up after themselves and did a great job. I will definitely use them again read more

I had over 3000 sq ft of LV flooring installed about a year ago. I reviewed this companies info as referral from a friend. They did an ok job. Many spots are crooked. The stairs didn't come out good at all, and many marks from install still on the wood that won't come off. I paid over $24,000 and like I said, their crew did an OK job, at best. read more

Our realtor recommended Southland Carpet to us in 2015 and the price was the best around. We have used them several times now for our own home, a rental and our business. When we opened an office in Palm Desert, they even installed flooring for us there (commercial carpet and laminate)! We've been very pleased with their work. I have had laminate and carpet flooring through them and recently had a laminate repair after a water leak. Each experience has been very good. Also, I really like that it's a family business and their personal story of how they got started. :) read more

I have bought carpet from them for many years and several times for lots of different projects, I have always been happy. I highly recommend! My projects have been From Temecula to Big Bear, they are fast, efficient, helpful, knowledgeable and the men that lay the carpet are true professionals. read more

I received 9 different bids when it came time to get my floors done. Rainee was easy to work with and was able to suggest products that would best work for my family needs and style. They by far came back with the best prices, service and selection. Our floors were completed today and I couldn't be happier! read more

Southland Carpet - We went with the Woodland Oak LVP Flooring with 5in baseboards - Carpeting Near Me - Wildomar, California

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I recently had the pleasure of working with Southland Carpet to replace my carpet, hardwood flooring and ceramic wood flooring after a flood ruined them. I have travertine and hand scraped cherrywood flooring in my house and wanted to replace them. I was having a hard time finding the same quality of travertine and hand scraped wood flooring, but Rainee and Liz were lifesavers and were able to find exactly what we were looking for. Their installation team are amazing, done in a timely manner and most importantly flawless. Luis is a master with travertine tile and ceramic tile. My hardwood floors looks amazing and my boys can not be happier with how the ceramic wood tile looks in their rooms. If you have custom flooring in your house, this is the company you want handling your project. They are honest and have great prices. Can't say enough about how truly amazing this company is! read more

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Southland Carpet has offered excellent pricing and installation. They have handled our carpet needs for over 10 years. We used them again this month for carpet and tile installation. Installation crew were exceptional. Highly recommend. read more

I rarely leave reviews but Liz at Southland Carpet made a carpet miracle happen so I feel I must share. Here's what happened, I was in an absolute bind because I went to a big box store first. This big box store advertises "5 day install" but they left me hanging just a few weeks before we needed our carpet installed. I went to place my order after weeks of talking to them and they said "oh everything takes 2 weeks to order and 4 weeks to install. Because of covid we don't offer 5 day install right now". Of course I panicked. I left the big box store and started asking for recommendations. Enter Southland carpet to save my day! Liz went above and beyond. Their quote was less than the big box store and hundreds less than a quote we got from a previous private carpet company. Liz helped me find the perfect carpet and was able order and install a week before my move-in day. They had a great selection and Liz was very helpful, never pushy or salesy. Save yourself the headache and your money and go to Southland first, even if if it's just for a quote. You'll see right away that they have the best price in town. They are currently requiring appointments to shop in-store so reach out to them before showing up. read more

I would highly recommend Southland Carpet to anyone. They are family owned and very reasonable in price. They did a total reno of our home. We had our carpet throughout the house replaced and 2 bathrooms replaced with vinyl wood planks. Both Liz and Rainee worked within our budget and helped prepare our home of 15 years to be put on the market. We went through 2 other flooring companies that were charging the twice as much with just standard carpet and vinyl. Jose and the other floor guy came in and completed the job in two days, from moving our furniture, ripping out the old carpet and vinyl, prepping, and laying out the new carpet, putting our furniture back, cleaning and making sure that we were happy with their service. We are glad that we chose Southland Carpet! Thank you so much!! read more

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Highly recommended! Great staff, very friendly, knowledgeable, and helpful! We upgraded our flooring for our home and needed help with the flooring selection and they helped us to pick the best product for our needed and helped to find a complimentary color. We are beyond happy with the vinyl planking and the price was extremely competitive! We were so thrilled that we will be working with them to install tile in our bathrooms. read more

Southland Carpet - Carpeting Near Me - Wildomar, California

Good company and they helped with our decision process.. but the guy who installed our floors.. THE WORST. Throwing and dropping the extremely heavy equipment and supplies on the second floor. We felt like the whole second floor was going to collapse. Absolutely no consideration for other people's property. He was fast but sloppy And he put several dents into the walls. read more

Whatever the flooring needs are, Southland Carpet always delivers at an exceptional price with great service. Many years of happy association with them! read more

Very helpful from start to finish. Liz and Rainee are great to work with. They listened to all our concerns and answered each and everyone of our questions. Making sugg along the way that were very helpful. The installers are all business and get the job done in th least amount of time, making sure it was done to our satisfaction left our home as clean as when they started. Do yourself a favor, and start here. read more

If there was a way to place zero stars I would. Worst most shotty work I have ever experienced. Was forced to use them through Pulido Restoration, which we have now spoken to on who they should stop using for their flooring company. Dry wall damage, Loosely glued bull nose on the stairs, risers pulling away and floors not installed to the carpet line. They have had to come out for the third time now to fix what they couldnt put in correctly the first time. Don't ever use them if you can help it read more

We had vinyl planking installed in our downstairs this November. Liz was good to work with per selection and follow up. Juan and Allen did an excellent job with the flooring and baseboards. Really appreciated Allen's professionalism and quality of work. read more

Update, after only a little over 1 year, the baseboards and corner pieces are falling off the wall.... Absolutely garbage, STAY AWAY FROM THIS COMPANY, do t say you were not warned! read more

Their tile installers did obvious damage to my kitchen cabinets. They then acted like they never saw the damage. When this was brought to the attention of Southland, their remedy was to take $150 off our 6K+ bill! When they were told that $150 wasn't a suitable remedy for the amount of damage done, we were haggled with. Do yourself and your home a favor, go elsewhere! read more

Southland Carpet - Just one of the MANY scratches in addition to several large gouges in the wood. Absolutely careless and disgusting. - Carpeting Near Me - Wildomar, California

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So far we have had a great experience with Southland. They installed Coretec vinyl flooring on our entire first floor, which also included needing to remove our tile first. The installers were polite and timely and did a great job. Rainee is always very responsive to my questions and has had the crew fix a couple of little things here and there upon my request, including ordering extra flooring to replace a board that had a scratch. We look forward to working with them for carpet in the near future. We are very happy with our new floors and baseboards! read more

Southland Carpet - Carpeting Near Me - Wildomar, California

I get about 10 bids, and this family owned business clearly stood out for quality, professionalism, and great prices. Liz was patient to work through simple, clear options and ideas with me. Installers for our vinyl were wonderful. Easy, straightforward, and fast communication. Any minor concerns or questions were quickly and knowledgeably addressed. Good vibes all around. I will definitely use them for future jobs. read more

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So completely satisfied with my purchase from start to finish. We did our whole house, using both laminate and carpet. The sales person was extremely knowledgeable and I really appreciated getting all inclusive pricing instead of some places that you think you are getting a deal and then at the end they say well plus the pad, plus the installation, plus... I really liked knowing the whole cost up front, no surprises. The price was also very competitive! I had shopped around and even the Costco discount flooring couldn't come close. Installation was smooth, they cleaned up after themselves, and did an amazing job. I was worried about my stairs because I decided to wrap the carpet on the edges and wasn't sure how I'd like it, but it turned out better than I had imagined. I will forever recommend this company to any and everyone I know ever needing flooring- A+ read more

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Sad state of affairs.. Seriously, I hate even uttering these words out.. But the store is disgusting! Reeks like animal feces, and it's completely unorganized. Samples are in a disarray and there were holes in the walls. The two gals that run the place are super nice. I wouldn't recommend this business, unless new management takes over. read more

I have been using this family owned business for decades on the commercial buildings we have built as well as my personal residences. They are wonderful to work with. read more

They did a horrible job on the stairs and did not fix. The carpet didn't meet the length of the steps in several places

Southland was very easy to work with! Loved how my hardwood and carpet came out!

southland Carpets did a great job... We had upstairs hardwood floors installed and carpet on the stairs. I was able to point out things, or have them redo/ fix things that I didn't like. They were very professional , hard-working and on time. our project took only 4 days! read more