Hello, I just left Western Dental in Perris after having a Root Canal. And I wanted to extend my…read moresincere gratitude to the whole staff. Especially, to Dr. Neelu who help me allay any fears during the procedure. She is pleasant, professional, knowledgeable and possesses strong hands with a soft touch. Thank you again for making my visit & experience seamless & pain free!!! Sincerely, V. Tamborero (Content patien of Record)

Took my daughter for a tooth abstract and Dr Knapp was the best my daughter was in and out with no…read moreproblems or issues and she was soo nice to my daughter and kind I recommend her

The care is okay- average. The dentist does not take time to explain treatment/diagnosis, and was…read morevery visibly annoyed when I asked follow up questions. Staff is nice, place is clean, hygienists are great!

I did my Dental work over here Dr Dr Shelly Sahal is very professional and knowledgeable. I highly…read morerecommend her to the people who wants to get a good job done.

Great people committed to good quality care, office is always clean and they offer water to…read morepatients. Health professionals committed to making you feel comfortable and at ease. Have had a great experience with my orthodontist!

I took my kid to their dental today 7/14/26. Here's an updated pictures. The staff at Smile Creator…read moreare very welcoming. They greet all of us with open arms. They have a mini cafe set up at the front in case clients are thirsty. Not only that, they give everyone a welcome bag. The Patient Coordinator at the front desk, named Debora, gave us a little tour, which was very kind. It made everyone feel at home. The patient coordinator, Deborah, is here again. We arrived feeling tired, so they offered us some coffee, and the Thanksgiving tree is up. It makes us feel at home. I got my teeth cleaned, and my dental hygienist, Chelsea, handled my teeth with care. Also, every time I come in for my appointment, they give me a little gift bag . My middle child was seen here today. It was a smooth check-up. All my family members get seen here. 6/8/26 Dr. Kim is treating my son with the utmost care.

I came here as a first time patient! Bella took my X-rays and she was the sweetest. She's very…read moreprofessional but also made great conversation. Her and Dr did a great job w my cleaning. :)

First and foremost this facility is nasty and there is mold everywhere. Dr. Modi is very…read moreunprofessional and rude. Went in there to complain about excessive pain for over a week from a procedure he did a week prior and his resolution is take Motrin. No x rays no antibiotics or other suggestions. No empathy and do not recommend this practice to anyone who wants to be respected and heard when there is a problem. Yes I gave him a piece of my mind and I don't regret as I will not be spoken down to.

Gentle Dental in Perris California , staff and dentist I chose was a huge mistake. All they care…read moreabout is money and adding unnecessary dental care. Yet, not the total care you needed at the time. Dentist said let's pull all your upper teeth! What! Are you serious!!They're perfectly fine but one needing dental care. I suppose that would be more money for them! Plus they didn't put through the necessary care I needed that my insurance would definitely cover. The billing person didn't put through from beginning to end the Care I truly needed for this one issue. Even though my insurance company told me they would cover it. They are the worst in dental care. They don't listen to their patients. Nothing was gone over what they were going to do before they summited to my insurance by the billing person. They added things that I was not aware of. I had to call my insurance and find out what they tried to put through. Yet didn't add the right information for the reason I need dental care . You can't get through to the office, when you finally do, they immediately but you on hold for 20 minutes or more. The girl that answers the phone is extremely dismissive, rude and never follows through on what she promises. She doesn't care about the patients that need immediate answers. She promised to call back and update me, same day, she never followed through, so I called back days later, only for her to dismiss me once again, She told me she was going discuss with the doctor, my concerns and she never did. Most unprofessional Dental office I've ever experienced. So disappointed with Gentle Dental in Perris! The dentist and staff need an huge professional upgrade. Question everything!

UPDATE - Went to other dentist and a cavity they filled was done incorrectly and they left decay in…read moremy tooth. LEFT DECAY IN MY TOOTH AND FILLED OVER IT

bad experience! not only did he tell me I had an infected tooth, he did not prescribe…read moreantibiotics and he left out and told the lady In the front desk to give me the diagnosis, never looked at me while talking and rushed out didn't give me anything knowl about what to do or anything, very unprofessional Dentist , he like a bully but his staff are really nice

Was referred here by my daughters grandmother. As all her family has been going here…read more No issues whatsoever!! Staff is so friendly! Patient! And extremely comforting. Wouldn't go anywhere else.

Great experience!!! I had 2 deep cleaning performed by the tall guy there his name was Brandon.read more

If you are considering going to this establishment for your dental care, I'd recommend also having…read morea good lawyer, or the funds to hire one. I was being charged for a procedure I never had done, and I was gaslighted when I asked for any bill, break down of the cost, or even explanation over the amount I originally owed. Each email contained a different person responding with a different amount, and then the only document they had on file with my signature was from over 2 years ago, for a bill I had already paid. I was left on hold for over 45 minutes, and once the staff member got back to me, she would repeatedly state that her computer closed the tab on my account and she needed to go back in and open it, which resulted in another 10 minutes of being on hold each time! It seemed intentionally designed to get me to hang up. I usually disregard online reviews as a place for extreme opinions, but this was honestly absurd. If I had not stood my ground, I would be paying over 5k for a procedure I never had done, or needed had I not been paying attention. Stay away!

Worst experience ever this dentist needs to loose his license. My son had a dentist appointment and…read morethe lady who did his xrays was very nice when dentist Kim walks in he told me his teeth were really bad he "probably" has 8 maybe 9 cavities I tried telling him my son has asthma and takes a lot of steroids which is known to cause tooth decay. He didn't listen instead proceeds to try and make me feel like a really bad mom for letting my son have cavities, he then takes a look at his teeth and tells him your a big boy stop acting that way my son was nervous because ofcourse any child would be... he then starts to pinch my son on his arm several times to let him know that's how its going to hurt so they can numb him. At this point I'm already upset but my son's teeth are bad so I'm trying to cooperate with them and tell my son to calm down it won't hurt him as he's getting ready to poke him to numb him he pinches my son again and instead of numbing his tooth he pokes his lip. The dentist then gets up angry telling us he won't be able to help us and to find another dentist and walks away. A police report has been filed and I have reported this to my son's insurance which is Cigna. I am so upset this dentist is so unprofessional and needs to be taken out of the dental field please avoid taking your children to this dentist and read all the other reviews I should have done that before.

DO NOT GO HERE!! He is very unprofessional and very rude. (Specially when it comes to kids)read more

Highly Recommend, My two year old first visit went Amazing, my 1St born is 4 years his previous…read moredentists weren't as professional as this place.

I can't say enough good things about this dental office! The dentist and her entire team are…read moreabsolutely amazing -- so kind, patient, and gentle, especially with kids. They take the time to make sure little ones feel comfortable and even have fun during their visit. You can really tell they care about their patients and love what they do. Highly recommend for any family looking for a dentist who truly goes above and beyond.

My daughter been coming here since she was 10 ...shes 25 now she loves this dentist so i decided to…read morecome here as well, i finally got the work done that I needed. Painless and I was happy with my teeth I am deathly afraid of the dentist and they made me feel so comfortable. The staff are wonderful and so friendly. Definitely staying here.

Last year the Dentist missed a cavity and ignored me when I told him it was one. Until I came back…read morethe next week complaining about it again, he listened. There is only 1 dentist and he is not very reliable. I've been a patient here since I was a child and they will cancel your appointment because of his constant "emergencies" they confirmed my appointment TWICE yesterday then this morning I get a call that it's cancelled and to reschedule. Don't trust this dentist, very dismissive and won't give you the care you need, you literally have to insist that something is wrong. So annoying and frustrating.