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    Persian Rug Place

    4.9 (8 reviews)
    Open 10:00 am - 6:00 pm

    Services - Persian Rug Place

    Carpet cleaning

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    3 years ago

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    3 years ago

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    7 years ago

    Dependable rug cleaning. Have taken my rugs several occasions, never disappointed. Friendly, well run business.

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    6 years ago

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    7 years ago

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    14 years ago

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    9 years ago

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    At Home

    At Home

    2.9
    (51 reviews)
    $$

    Large store stocked with everything you need for your home. Right now they have a variety of…read moreChristmas trees for decent prices. The store is HUGE so wear your walking shoes. The prices range from cheap to pricey but they have something for every budget. Customer service is lacking when you need help on the floor. Parking is free and it is a huge parking lot.

    I am extremely disappointed with the store's return policy in returning a defective product…read more I purchased a rug that began falling apart almost immediately under normal household use. It shed fibers everywhere, and the fibers pulled out after routine vacuuming. I returned the rug within the stated return window and had my original receipt. After inspecting it, the store manager acknowledged that the rug appeared to be defective, yet I was still told that the store could not issue a refund. To make matters worse, this rug was extremely large and very heavy. I had to drag it into the store myself, and I was caught in the rain while bringing it inside. Instead of showing understanding, the manager complained that the rug was wet while I too was standing there dripping and explained it was raining outside. That interaction made an already frustrating experience even more disappointing. A customer who returns a defective product with a valid receipt, within the published return window, should not have to struggle physically to bring the item back only to be denied a refund after the defect is acknowledged. Standing behind defective merchandise is a basic part of good customer service. This experience has seriously damaged my confidence in shopping here. I hope the company reevaluates its policy and gives store managers the authority to resolve situations involving defective products fairly.

    ARE Flooring & Design

    ARE Flooring & Design

    4.1
    (28 reviews)

    So grateful to Lauren at A.R.E. for introducing me to the Karastan hardwood product by Mohawk. The…read moremedium brown Oiled Teak color looks stunning in our home! 100% pleased with the craftsmanship of their installers, and how accommodating the entire crew was throughout the process. The professional customer service of Phillip orchestrating our project made the entire renovation go seamlessly. We will continue to spread the word to a must go to Alpha Rug Co.

    Purchased LVP and Carpeting. The product arrived quickly, within 2 weeks. Given current supply…read moreissues I had been concerned, but it was not a problem. Phillip reached out to schedule installation, staying in contact prior to the teams arrival. Also, appreciated that both the designer who helped me with the product decisions and Phillip were responsive to me, always returning my calls quickly if they weren't available when I called. I replaced the current engineered wood floors for LVP, and update carpeting on the stairs of my split entry home. I did all the due diligence from price comparison and shopping the big box stores, requesting samples etc. When I just couldn't get excited about anything out there, I visited Alpha Rug. They are a local business, which I like a lot. I was not pressured to buy, they directed me to the areas which displayed SO MANY large format samples. With the help of Lauren, I narrowed down my options, took home the samples to see them in my home and lighting. She scheduled Gary to come measure the following week. Can't say enough about the quality of the installation. The teams were so respectful of my home, courteous and most important---professional. The work was perfect. Couldn't be happier with the process and the final product.

    Persian Rug Place - carpet_cleaning - Updated August 2026

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