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    Personal Trainer

    5.0 (1 review)
    ModerateMedical Spas
    Closed Closed

    By appointment only

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    Spa Blue

    Spa Blue

    3.3(24 reviews)
    4.6 miDr. Phillips, Horizons West / West Orlando
    $$

    Very disappointed with the way I was treated last Friday 04/17/26. My appointment was at 2:45pm…read morewith Janet. The receptionist apologized saying they are late with clients, and I understood because I saw 2 clients leave while I was there. Around 3:20pm, I asked if they are still running late, and the receptionist said not for long. At 3:30pm, someone came in wearing scrubs and looked like the receptionist knew her and they chatted and later on went to the back. The receptionist took me to a room around 3:35pm and at that point I was sure that Janet will come soon after, knowing that no clients were there. I sat in that room and waited and could clearly hear Janet chatting with the lady who just came in across the hallway (seemed like the lady stopped by just to chat) They were loud and talking about personal stuff. Few minutes later, around 3:40pm, I opened the door and went to the front asking if Janet knew I was there and the receptionist seemed embarrassed and said "yes, I will go back and talk to her". I went back to the room again and at this point, their conversation continued angain about personal matters and Janet had no respect for a client waiting for an hour. Extremely disappointing. 5 minutes pass by and I left the room and passed them still chatting in the hallway with no consideration. I told the receptionist I was leaving and she looked so embarrassed because she could see and hear what was happening. I thought maybe they will realize what they did and call to apologize. NOPE, I guess there is no consideration or customer care. Never going there again, and will no recommend to people. You could the best at your business, but with a treatment like this?! You are a terrible professional and business owner.

    Avoid this place. Front office girl is rude in person and on the phone everytime you call. Owner is…read moreknowledgeable and experienced, just needs new staff or better trained. Not all treatments are available either so they'll sell you Juvashape.

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    Glam Life Med Spa

    Glam Life Med Spa

    3.0(4 reviews)
    2.0 miDr. Phillips, Horizons West / West Orlando

    Very weird experience here. My husband booked us a couples massage at 12:00. Prior to arriving we…read moreget a message that our appointment as been moved to 12:15. When we got there the receptionist looked at us really weird and proceeded to ask us if we had an appointment. We said yes as we had just been texting back and forth with them. She then proceeds to tell us that a couple had just came in and she "thought" it was us. She admits that she messed up by not double checking and asks if we want to come back in an hour. She also states that to compensate we can have a longer service. We agree and come back in an hour. When we arrive we attempt to open the door but it's locked?!? We call three times, no answer and we knock and nothing. Mind you, we could literally hear them talking behind the door. We even wait 5 minutes, and nothing. At that point I don't feel comfortable receiving services from them and we leave. I kid you not, 10 minutes later we get a text message saying they're ready for us. at that point I call them and explain what just happened. The receptionist plays dumb like she didn't know why the door was locked. I wish them a good day and hang up. Anyways, we requested a refund from Groupon. Stay away. The whole thing gave scam vibes.

    What a delightful surprise. My daughter and I booked a Mother's Day massage and facial package…read more First class all the way. All products used were excellent and the massages and facials we got were absolutely perfect. We highly recommend using their services and will continue to do so. Karen and Jennifer

    Personal Trainer - medicalspa - Updated May 2026

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