Not very friendly sales associates. Cashier literally balled up my clothes few things In the bag…read moreand tossed it at me lol. Must have been a rough day. Never again.

High End Store with 9 to 5 Prices.....Highly recommend this store with champagne taste, but beer…read morebudgets!

Stopped in Tory Burch Outlet ahead of Black Friday to see if they had anything appealing in store…read more I was pleased to see that they were already running some Holiday Deal (50% off with an addition 10-20% off!). I enjoy the TB Outlet as it's one of the few brands that don't make separate inventory at a lower quality level to sell. One can expect the same level of craftsmanship as regular stores here. When entering the store, I was greeted by Joan. She went above and beyond during my shopping experience to make recommendations, hold product for me, and answer all of my questions. I decided to stop back at the end of my visit and ended up purchasing a handbag & perfume set. Joan remembered me and my name immediately. If my purchases go on sale further for black friday, she let me know they can make an easy price adjustment with my receipt in store. The customer service level she gave me was a breath of fresh air. Thanks Joan!

Buyer beware!!! My wife had purchase a couple items from Tory Burch and decided to make a return…read moreon one particular item within a thirty day period. Upon making the return she was told that Tory Burch had a max two week return policy and that her return was two days too late. After pleading her case and explaining she was totally unaware of the two week return policy. The cashier explained that the return policy is clearly written on the back side of the receipt being that no where within the store does it post a two week returns only. After pleading her return case in depth. The store did except her return. Moral of the story is ask your store associates about the return policy be for purchasing. Because most people have very busy personal and work schedules that can not accommodate un- posted return policies. Thank you Tory Birch for giving my wife the pass.

Parking at Fashion Outlets of Chicago is something to be aware of before you go. The first hour is…read morefree, but after that it costs about $13 per hour. However, if you shop in the stores, make sure to ask for parking validation--you can get up to 3 hours free, which is very helpful. Overall, it's a really nice place for shopping. You can find a wide variety of stores, including many great and even luxury brands, so there's something for everyone. The mall itself is very clean, modern, and comfortable, which makes the whole experience more enjoyable. Definitely a good spot if you're planning a shopping day.

Located in Rosemont. The Vibe: Sophisticated, sleek, and high-end…read more Located just minutes from O'Hare, this is the premier choice for luxury shoppers. It is a rare fully indoor, two-level outlet mall, making it the best option during Chicago's winter or rainy days. * Top Brands: Gucci, Prada, Burberry, Versace, Saint Laurent, and Bloomingdale's The Outlet Store. Also don't forget the amazing Lindt store. We also love the kids stores like Janie and Jack.

Aritzia opened the end of 2022 in the Fashion Outlets of Rosemont mall…read more It opened with a lot of fanfare and a lot of interest. I had to check out our for myself to see what all the fuss was about. What I saw was either workout clothing or business casual styles. Mostly small sizes, with high prices. The quality was not great, and a lot of the clothes were made in Romania. I really didn't see anything that I was thrilled with, and I certainly did not purchase anything that day. Not sure if I will ever shop there again.

The people who work at this location are rude and not helpful at all. I asked a girl if she can…read morehelp me locate pants and she said how would she know if they have them or not even though she worked there? Completely rude and disgusting behavior every other location for Aritzia I've been is awesome so it sucks this one stands out for their poor customer service

This is one of the newer stores at the Rosemont outlet. It's clean and the inventory rotates…read moreregularly. Similar with most outlet stores, sometimes you score some great deals, sometimes you come up empty handed. But on a recent visit, I scored some running shoes for almost 50% off during President's weekend. Service at this location is quite good. Associates here proactively go around and try to help out customers which was nice. I'm sure I'll be back soon seeking my next deal. 'Til next time, cheers!

07/31/25 - Been mall walking seeing the sign of Victoria Secrets Grand opening. Opening tomorrow…read more08/01/25. The signs are down the merchandise is on full display awaiting the grand opening. Not too much that will look good on me but it's nice to see a new store opening

I work in customer service myself and had the weirdest conversation with employee Ms. Black hair…read moreand glasses. Just asked her where can I find my bra size and she replied" Oh when was the last time you were measured? You're smaller than me and I wear a (size smaller than one I'm asking for)". And then seemed pissed when I told her that I do indeed know my bra size. It just took me by surprise it was such a weird comment. And then my friend in the dressing room was also asked if her bra size was correct and she was like uh yeah... Idk if it's just y'all's management telling you to tell customers they're wearing the wrong bras but it's just such bad customer service I'm sorry. Especially since Victoria Secret measurements are usually wrong anyways. Oh well, peace. If it is your management sorry for the rant lol.

WOW what an incredible waste of time & effort. One of my wife's co-workers comes here and buys…read moregifts for Christmas most of which nobody needs. The thought is nice so I shouldn't be such an Ahole. Anywho she planted the bug in my wife's ear & my wife asked me a few weeks ago to keep the day open to come here with her. That being said here we is and I can honestly say it's not worth the time or effort to come out here to Schaumburg from Chicago. (Or anyplace else for that matter). All it is is a giant flea market where the merchandise is substandard quality therefore the substandard prices. If you pay at the door there is a $10 admission/person, but since we preregistered it was $5. It still not worth the admission and it doesn't make it any less painless. After cruisin around and looking at the endless aisles of garbage (ooops did I say that out loud) I camped out in the back and am writing my glowing flattering review of this exciting event. Uhhh do I detect a hint of sarcasm). I could be doing any of number of things more exiting like watching the Bears get slaughtered, raking leaves, sleeping or watching my toe nails grow. All I can say is Yee F--kin ha!!! If you're absolutely bored out of your freakin skull don't come here because this is far worse. The only reason I gave it 1 star is because I can't rate it any lower.

I am a fan of the JF&A shows…read more If you're looking to save some $, attend the shows when they're in Schaumburg; parking is free. Unless you're taking a bus, taxi or Ubering, you'll pay to park in Rosemont. I also recommend visiting during the week when crowds aren't so hectic, or visit on Sunday when vendors are discounting their merchandise. The junkier the stuff, the deeper the discount. 4/5 because I strongly dislike the aggressive salespeople who are working at some of the booths. I especially dislike the ones who want to straighten my hair and try to sell me a $300 flat iron. That's the price you pay when you have long hair, I guess.

I went into this lululemon outlet store thinking that, I would finally be able to figure out what…read moreall the hype was about. What I found was highly priced , very expensive workout clothing. If this is supposed to be an outlet store then I don't know what the prices would be in a regular lululemon store. $49 stretch skort reduced from their normal price of $88? $59 for a pair of camouflage "tights" marked down from $98? $89 for a pair of red leggings that looked like they had been worn and returned? $279 for a pair of cropped twelfth leggings marked down from $398? The quality does look like it's better than your average leggings, however, i have purchased comparable workout wear from dance costume companies for a lot less money and even made in the USA. I still don't get the hype.

I stopped in because I was on a road trip and going through Chicago. The person behind the counter…read morewas very sweet and I didn't have to wait in a long line despite it being the holiday rush. However, I found the inventory to be pretty disorganized and confusing, and there weren't a lot of items in my size. What there was was scattered about the store and hidden between different-sized things. This is probably not entirely due to the management and more about how there were a bunch of people looking at things and putting some back.

Consignment shop vibe, but Giant space inside the Chicago Fashion Outlets…read more Unlike the other two outlet stores we went to (Nordstrom, Bloomie's), this square space had a lot of empty space (not trying to pack as much product as possible), and because it was focused on the highest end designers, everything was out of price range....except, the things lining the walls. Retro Rock tour t-shirts are in, and they had a decent selection of them. But because they are all brand new, one can choose the size once narrowed down. They also had a large selection of high end sunglasses and purses, from brands like YSL and Gucci (these brands were not found in the other outlet department stores).

Sales person Rachel went well above and beyond to help us find some items we wanted to purchase…read more Rachel has a warm contagious smile, is very patient with our questions about a bracelet, and made us feel so appreciated.